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TIRN Client Services Coordinator

Utulsa Ibvjjb Fa Ocs Oraclecloud Com CX 1 · Tulsa, OK, United States; The University of Tulsa, Tulsa, OK, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyUtulsa Ibvjjb Fa Ocs Oraclecloud Com CX 1
TitleTIRN Client Services Coordinator
Normalized title-
Department / teamTechnical and Paraprofessional Staff
LocationTulsa, OK, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-16 / 2026-06-17
Changed / last seen2026-06-17 / 2026-06-19

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Linked records

CompanyUtulsa Ibvjjb Fa Ocs Oraclecloud Com CX 1
Sourcecd3bba3d-4950-442c-a83c-1a43ae2478c2
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Job Summary The TIRN Program Coordinator manages daily operations of the TIRN Program as well as specific grants and gifts related to immigration programming at the clinic. This position also exercises independent decision-making and analysis relating to daily operations of TIRN. The Program Coordinator plays a critical role in supporting the mission of TIRN by helping community members; particularly those with limited English proficiency access legal services, understand their rights, and navigate complex legal systems. This position serves as a bridge between clients, the community, and clinic staff, ensuring that individuals receive culturally responsive, language ‑ accessible assistance. The ideal candidate is compassionate, organized, and deeply committed to expanding access to justice for underserved communities. Essential Functions (Responsibilities) Supervises compliance with all internal case management policies and procedures. Supervises legal clinic student worker and department assistant in their work with TIRN. Responsible for determining intake priorities based on assessment of immigrant community need. Responsible for ensuring compliance with all regulations and grant requirements for immigration programs. Manages, trains, and supports immigration program staff on case management system and related software platforms. Supervises interns and student workers in the clinic immigration programs. Manages and maintains client relationships. Develops, with the approval of the Clinic Director and Clinic Coordinator, the annual and long-term budgets for TIRN. This includes the following tasks: Preparation of budgets, grant applications, and reports. Assists Clinic Director and Clinic Coordinator with preparation of grant applications and reporting compliance for TIRN. Serve as a liaison between TIRN and non-citizen communities by providing information about available legal services, assisting community members in accessing clinic programs, and representing the clinic at outreach events. Build and maintain trusting relationships with community members, partner organizations, service providers, and advocacy groups to strengthen referral pathways and improve access to legal assistance. Responsible for providing assistance to TIRN clients with navigating legal processes, including but not limited to helping with intake, providing language support, and connecting individuals to appropriate resources. Assess and monitor emerging legal needs by engaging with clients, attending community events, and communicating trends or barriers to the Clinic Coordinator. Collaborate closely with attorneys, teams, and administrative staff to ensure smooth coordination of client services, including follow-up, completion of immigration forms, documentation, and referring clients to internal or external resources. Translate and interpret (verbally and in writing) to ensure that non ‑ English ‑ speaking clients understand their rights, legal options, and clinic services. Help disseminate legal rights education materials, community announcements, clinic updates, and information about policy changes relevant to the populations served. Plans and implements educational workshops, legal clinics, pro bono events, and outreach initiatives to expand access to justice and empower community members. Supervises the collection and maintenance of data related to client engagement, referrals, outreach activities, and service outcomes to support reporting, grant compliance, and program evaluation. Provide general administrative support as needed to ensure efficient clinic operations, including client communication, scheduling, data entry, document organization, and coordination with volunteers or partners. Equivalent Education and Experience: Preference for Bachelor’s Degree or Associate’s Degree in paralegal studies At least two years of experience working in an immigration law office or non-profit Additional training or certification in Community Legal Work, case management, or trauma ‑ informed practices is a plus Experience working with diverse, low‑income, immigrant, or limited‑English‑proficient communities Familiarity with local Tulsa community resources, nonprofits, government agencies, and referral systems Experience providing client intake, needs assessments, referrals, or direct community outreach Strong preference for Spanish language fluency Experience in bilingual communication, interpretation, or translation (Spanish/English or other relevant languages), especially in advocacy or service settings Prior experience in environments requiring high-volume client contact, cultural competency, and strong interpersonal skills Preferred Qualifications Special Job Dimensions Operate in a professional office environment and requires the ability to sit for long periods of time with intermittent walking, standing, bending, squatting, pulling, and pushing. Essential physical requirements, such as climbing stairs. Ability to use standard office equipment such as scanners, computers, keyboards, phones, shredders, photocopiers, and filing cabinets. Disclaimer: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description. Company The University of Tulsa is a student-centered research university that cultivates interconnected learning experiences to explore complex ideas and create new knowledge in a spirit of free inquiry. Guided by our commitment to service and inclusion, we prepare individuals to make meaningful contributions to our campus, our community, and our world. The University endeavors to create and nurture an informed and inclusive environment in its workplace and educational programs. Affirmative action and equal employment opportunity are integral parts of the University not just because they are legally mandated, but because we recognize that the present and future strength of the university is based primarily on people and their skills, experience, and potential. The University does not discriminate in access to, or treatment or employment in, its programs and activities on the basis of race, color, age, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, veteran status, disability, genetic information, ancestry, or marital status. The University seeks to recruit, select, and promote students, faculty, and all other employees on the basis of individual merit.

Full job record

Job IDa1268d768f53fb6075858f97fa73f8dcb05ff4ad
Org ID7c7e2bff-689a-48b4-ad95-950eccc8c700
Source IDcd3bba3d-4950-442c-a83c-1a43ae2478c2
Board IDcd3bba3d-4950-442c-a83c-1a43ae2478c2
Provideroracle_hcm
Provider Job Key347
TitleTIRN Client Services Coordinator
Normalized Title
Statusactive
Activeyes
Location TextTulsa, OK, United States; The University of Tulsa, Tulsa, OK, US
DepartmentTechnical and Paraprofessional Staff
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionOK
CityTulsa
Salary RawDescription Job Summary The TIRN Program Coordinator manages daily operations of the TIRN Program as well as specific grants and gifts related to immigration programming at the clinic. This position also exercises independent decision-making and analysis relating to daily operations of TIRN. The Program Coordinator plays a critical role in supporting the mission of TIRN by helping community members; particularly those with limited English proficiency access legal services, understand their rights, and navigate complex legal systems. This position serves as a bridge between clients, the community, and clinic staff, ensuring that individuals receive culturally responsive, language ‑ accessible assistance. The ideal candidate is compassionate, organized, and deeply committed to expanding access to justice for underserved communities. Essential Functions (Responsibilities) Supervises compliance with all internal case management policies and procedures. Supervises legal clinic student worker and department assistant in their work with TIRN. Responsible for determining intake priorities based on assessment of immigrant community need. Responsible for ensuring compliance with all regulations and grant requirements for immigration programs. Manages, trains, and supports immigration program staff on case management system and related software platforms. Supervises interns and student workers in the clinic immigration programs. Manages and maintains client relationships. Develops, with the approval of the Clinic Director and Clinic Coordinator, the annual and long-term budgets for TIRN. This includes the following tasks: Preparation of budgets, grant applications, and reports. Assists Clinic Director and Clinic Coordinator with preparation of grant applications and reporting compliance for TIRN. Serve as a liaison between TIRN and non-citizen communities by providing information about available legal services, assisting community members in accessing clinic programs, and representing the clinic at outreach events. Build and maintain trusting relationships with community members, partner organizations, service providers, and advocacy groups to strengthen referral pathways and improve access to legal assistance. Responsible for providing assistance to TIRN clients with navigating legal processes, including but not limited to helping with intake, providing language support, and connecting individuals to appropriate resources. Assess and monitor emerging legal needs by engaging with clients, attending community events, and communicating trends or barriers to the Clinic Coordinator. Collaborate closely with attorneys, teams, and administrative staff to ensure smooth coordination of client services, including follow-up, completion of immigration forms, documentation, and referring clients to internal or external resources. Translate and interpret (verbally and in writing) to ensure that non ‑ English ‑ speaking clients understand their rights, legal options, and clinic services. Help disseminate legal rights education materials, community announcements, clinic updates, and information about policy changes relevant to the populations served. Plans and implements educational workshops, legal clinics, pro bono events, and outreach initiatives to expand access to justice and empower community members. Supervises the collection and maintenance of data related to client engagement, referrals, outreach activities, and service outcomes to support reporting, grant compliance, and program evaluation. Provide general administrative support as needed to ensure efficient clinic operations, including client communication, scheduling, data entry, document organization, and coordination with volunteers or partners. Equivalent Education and Experience: Preference for Bachelor’s Degree or Associate’s Degree in paralegal studies At least two years of experience working in an immigration law office or non-profit Additional training or certification in Community Legal Work, case management, or trauma ‑ informed practices is a plus Experience working with diverse, low‑income, immigrant, or limited‑English‑proficient communities Familiarity with local Tulsa community resources, nonprofits, government agencies, and referral systems Experience providing client intake, needs assessments, referrals, or direct community outreach Strong preference for Spanish language fluency Experience in bilingual communication, interpretation, or translation (Spanish/English or other relevant languages), especially in advocacy or service settings Prior experience in environments requiring high-volume client contact, cultural competency, and strong interpersonal skills Preferred Qualifications Special Job Dimensions Operate in a professional office environment and requires the ability to sit for long periods of time with intermittent walking, standing, bending, squatting, pulling, and pushing. Essential physical requirements, such as climbing stairs. Ability to use standard office equipment such as scanners, computers, keyboards, phones, shredders, photocopiers, and filing cabinets. Disclaimer: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description. Company The University of Tulsa is a student-centered research university that cultivates interconnected learning experiences to explore complex ideas and create new knowledge in a spirit of free inquiry. Guided by our commitment to service and inclusion, we prepare individuals to make meaningful contributions to our campus, our community, and our world. The University endeavors to create and nurture an informed and inclusive environment in its workplace and educational programs. Affirmative action and equal employment opportunity are integral parts of the University not just because they are legally mandated, but because we recognize that the present and future strength of the university is based primarily on people and their skills, experience, and potential. The University does not discriminate in access to, or treatment or employment in, its programs and activities on the basis of race, color, age, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, veteran status, disability, genetic information, ancestry, or marital status. The University seeks to recruit, select, and promote students, faculty, and all other employees on the basis of individual merit.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://utulsa-ibvjjb.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/347
Apply URLhttps://utulsa-ibvjjb.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/347
First Seen At2026-06-17 11:43:17Z
Last Seen At2026-06-19 11:49:29Z
Last Checked At2026-06-19 11:49:29Z
Last Changed At2026-06-17 11:43:17Z
Inactive At
Source Posted At2026-06-16 19:45:41Z
Source Updated At
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    "ExternalDescriptionStr": "<p><span style=\"font-family: Arial, sans-serif;\"><strong>Job Summary</strong></span></p><p style=\"margin: 0in 13.5pt 6pt 0in; text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\">The TIRN Program Coordinator manages daily operations of the TIRN Program as well as specific grants and gifts related to immigration programming at the clinic. This position also exercises independent decision-making and analysis relating to daily operations of TIRN.&nbsp;</span></p><p style=\"margin: 0in 13.5pt 6pt 0in; text-align: justify;\">&nbsp;</p><p style=\"margin: 0in 13.5pt 6pt 0in; text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\">The Program Coordinator plays a critical role in supporting the mission of TIRN by helping community members; particularly those with limited English proficiency access legal services, understand their rights, and navigate complex legal systems. This position serves as a bridge between clients, the community, and clinic staff, ensuring that individuals receive culturally responsive, language</span><span style=\"font-family: &quot;Cambria Math&quot;, serif;\">‑</span><span style=\"font-family: Arial, sans-serif;\">accessible assistance. The ideal candidate is compassionate, organized, and deeply committed to expanding access to justice for underserved communities.</span></p><p>&nbsp;</p><p><span style=\"font-family: Arial, sans-serif;\"><strong>Essential Functions (Responsibilities)</strong></span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Supervises compliance with all internal case management policies and procedures.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Supervises legal clinic student worker and department assistant in their work with TIRN.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Responsible for determining intake priorities based on assessment of immigrant community need.&nbsp;</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Responsible for ensuring compliance with all regulations and grant requirements for immigration programs.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Manages, trains, and supports immigration program staff on case management system and related software platforms.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Supervises interns and student workers in the clinic immigration programs.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Manages and maintains client relationships.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Develops, with the approval of the Clinic Director and Clinic Coordinator, the annual and long-term budgets for TIRN. This includes the following tasks:</span></p><ul style=\"list-style-type: circle; padding-left: 48px;\"><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Preparation of budgets, grant applications, and reports.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span>&nbsp;</span>Assists Clinic Director and Clinic Coordinator with preparation of grant applications and reporting compliance for TIRN.<span>&nbsp;</span></span></p></li></ul></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Serve as a liaison between TIRN and non-citizen communities by providing information about available legal services, assisting community members in accessing clinic programs, and representing the clinic at outreach events.</span></p><ul style=\"list-style-type: circle; padding-left: 48px;\"><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Build and maintain trusting relationships with community members, partner organizations, service providers, and advocacy groups to strengthen referral pathways and improve access to legal assistance.</span></p></li></ul></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Responsible for providing assistance to TIRN clients with navigating legal processes, including but not limited to helping with intake, providing language support, and connecting individuals to appropriate resources.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Assess and monitor emerging legal needs by engaging with clients, attending community events, and communicating trends or barriers to the Clinic Coordinator.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Collaborate closely with attorneys, teams, and administrative staff to ensure smooth coordination of client services, including follow-up, completion of immigration forms, documentation, and referring clients to internal or external resources.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Translate and interpret (verbally and in writing) to ensure that non</span><span style=\"font-family: &quot;Cambria Math&quot;, serif;\">‑</span><span style=\"font-family: Arial, sans-serif;\">English</span><span style=\"font-family: &quot;Cambria Math&quot;, serif;\">‑</span><span style=\"font-family: Arial, sans-serif;\">speaking clients understand their rights, legal options, and clinic services.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Help disseminate legal rights education materials, community announcements, clinic updates, and information about policy changes relevant to the populations served.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Plans and implements educational workshops, legal clinics, pro bono events, and outreach initiatives to expand access to justice and empower community members.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Supervises the collection and maintenance of data related to client engagement, referrals, outreach activities, and service outcomes to support reporting, grant compliance, and program evaluation.</span></p></li><li><p style=\"line-height: normal; margin-bottom: 6pt; margin-right: 13.7pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Provide general administrative support as needed to ensure efficient clinic operations, including client communication, scheduling, data entry, document organization, and coordination with volunteers or partners.</span></p></li></ul><p>&nbsp;</p><p><span style=\"font-family: Arial, sans-serif;\"><strong>Equivalent Education and Experience:</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: 115%; margin-bottom: 6pt; margin-right: 13.5pt;\"><span style=\"font-family: Arial, sans-serif;\">Preference for Bachelor’s Degree or Associate’s Degree in paralegal studies</span></li><li style=\"line-height: 115%; margin-bottom: 6pt; margin-right: 13.5pt;\"><span style=\"font-family: Arial, sans-serif;\">At least two years of experience working in an immigration law office or non-profit</span></li><li style=\"line-height: 115%; margin-bottom: 6pt; margin-right: 13.5pt;\"><span style=\"font-family: Arial, sans-serif;\">Additional training or certification in Community Legal Work, case management, or trauma</span><span style=\"font-family: &quot;Cambria Math&quot;, serif;\">‑</span><span style=\"font-family: Arial, sans-serif;\">informed practices is a plus</span></li><li style=\"line-height: 115%; margin-bottom: 6pt; margin-right: 13.5pt;\"><span style=\"font-family: Arial, sans-serif;\">Experience working with diverse, low‑income, immigrant, or limited‑English‑proficient communities</span></li><li style=\"line-height: 115%; margin-bottom: 6pt; margin-right: 13.5pt;\"><span style=\"font-family: Arial, sans-serif;\">Familiarity with local Tulsa community resources, nonprofits, government agencies, and referral systems</span></li><li style=\"line-height: 115%; margin-bottom: 6pt; margin-right: 13.5pt;\"><span style=\"font-family: Arial, sans-serif;\">Experience providing client intake, needs assessments, referrals, or direct community outreach</span></li><li><p style=\"line-height: 115%; margin-bottom: 6pt; margin-right: 13.5pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Strong preference for Spanish language fluency</span></p></li><li style=\"line-height: 115%; margin-bottom: 6pt; margin-right: 13.5pt;\"><span style=\"font-family: Arial, sans-serif;\">Experience in bilingual communication, interpretation, or translation (Spanish/English or other relevant languages), especially in advocacy or service settings</span></li><li style=\"line-height: 115%; margin-bottom: 6pt; margin-right: 13.5pt;\"><span style=\"font-family: Arial, sans-serif;\">Prior experience in environments requiring high-volume client contact, cultural competency, and strong interpersonal skills&nbsp;</span></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><strong>Preferred Qualifications</strong></span></p><p><span style=\"font-family: Arial, sans-serif;\"><strong>Special Job Dimensions</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"background-color: white; color: rgb(72, 65, 63); line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"border: 1pt windowtext; padding: 0in;\">Operate in a professional office environment and requires the ability to sit for long periods of time with intermittent walking, standing, bending, squatting, pulling, and pushing.&nbsp;</span></span></li><li style=\"background-color: white; color: rgb(72, 65, 63); line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"border: 1pt windowtext; padding: 0in;\">Essential physical requirements, such as climbing stairs.&nbsp;</span></span></li><li style=\"background-color: white; color: rgb(72, 65, 63); line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"border: 1pt windowtext; padding: 0in;\">Ability to use standard office equipment such as scanners, computers, keyboards, phones, shredders, photocopiers, and filing cabinets.&nbsp;&nbsp;</span></span></li></ul><p>&nbsp;</p><p><span style=\"font-family: Arial, sans-serif;\"><strong>Disclaimer:</strong></span></p><p><span style=\"font-family: Arial, sans-serif;\">The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed.<span>&nbsp; </span>They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job.<span>&nbsp; </span>The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day.<span>&nbsp; </span>Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description.</span></p>",
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