Bank Officer - Arusha

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  "source_hash": "33de8ce991cfb68da3ac0544812b1eb416ad3a0794e3565810ac8cff329185fa",
  "last_changed_at": "2026-05-30T05:53:22.856Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Arusha, Arusha, 255, Tanzania",
    "city": "Arusha",
    "region": "Arusha",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:23:47.296Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Arusha, Arusha, 255, Tanzania",
      "city": "Arusha",
      "region": "Arusha",
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "959",
    "isRemote": null,
    "location": {
      "city": "Arusha",
      "state": "Arusha"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "19228",
    "locationType": "0",
    "jobOpeningName": "Bank Officer - Arusha",
    "departmentLabel": "Central Operations",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Arusha",
      "state": "Arusha",
      "postalCode": "255",
      "addressCountry": "Tanzania"
    },
    "datePosted": "2026-05-29",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\">Job Purpose</span></p>\n<p>Perform customer service delivery activities at branch level to ensure customer satisfaction and customer retention.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities/Tasks</span></p>\n<p><span style=\"font-weight: bold\">Customer Management:</span><br></p>\n<ul>\n<li>Guide the customer in completing Bank’s standardized forms g. account opening and closing forms etc. and submitting them for processing</li>\n</ul>\n<ul>\n<li>Process and input customer instructions in line with Bank’s policies and</li>\n<li>Receive customer queries and complaints, record and ensure timely resolution<br><br></li>\n</ul>\n<p><span style=\"font-weight: bold\">Operations:</span><br></p>\n<ul>\n<li>Receive and process all customer remittance instructions for processing at head office such as Telegraphic Transfer (TT) and Tanzania inter-Bank Settlement System (TISS)</li>\n<li>Inform and cross-sell the Bank’s range of products and services to</li>\n<li>Prepare balance confirmation letters </li>\n<li>Receive written communication from customers and other regulatory authorities</li>\n</ul>\n<p><span style=\"font-weight: bold\">Reporting:</span><br></p>\n<ul>\n<li>Prepare and review required reports for submission to head office</li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Records Management:</span><br></p>\n<ul>\n<li>Act as custodian of assigned branch stocks, cards, cheque books, pin mailers as may be assigned and ensuring destruction of the same as per procedure</li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Risk Management:</span><br></p>\n<ul>\n<li>Ensure effective adoption and utilization of risk management tools</li>\n<li>Inform the immediate supervisor of newly identified risks in existing work for mitigation and management purposes.</li>\n<li>Drive remediation of risk management exceptions identified during audit or risk</li>\n<li>Promote risk management culture</li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Administration:</span><br></p>\n<ul>\n<li>Manage and monitor the branches g. cleanliness maintenance, stationaries and board rate screen etc.</li>\n<li>Perform any other duties as may be assigned by the immediate supervisor from time to time</li>\n</ul>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Academic / Professional Qualifications</span></p>\n<ul>\n<li>Bachelor’s degree in business management or any other related field</li>\n<li>A minimum of 1 year of working experience at Officer level<br></li>\n</ul>",
    "compensation": null,
    "departmentId": "19228",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Bank Officer - Arusha",
    "departmentLabel": "Central Operations",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://imbank.bamboohr.com/careers/959",
    "employmentStatusLabel": "Full-Time"
  }
}