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Customer Service Representative

8522b81b Ad1c 4a22 9402 1e57e84f9e9a 19000101 000001 · Aurora, CO, US, Aurora, CO · Active · $19 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company8522b81b Ad1c 4a22 9402 1e57e84f9e9a 19000101 000001
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationAurora, CO, United States
Work model-
Employment typeFull Time
Salary$19 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-11-07 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 8522b81b Ad1c 4a22 9402 1e57e84f9e9a 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Aurora.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company8522b81b Ad1c 4a22 9402 1e57e84f9e9a 19000101 000001
Source743e7452-9c71-4fdf-bc2f-b2eae86f9701
ATS providerADP Workforce Now Recruiting

Description

*$500.00 hiring bonus after 90 days of employment. Position works out of our Aurora Drug Testing Location and will work Monday through Friday 10:30 a.m. - 7:30 p.m. Recovery Monitoring Solutions is a leading provider of treatment and electronic monitoring services, with corporate offices in Dallas, TX. POSITION SUMMARY Individual is responsible for administering drug testing and responsible for installing and managing electronic device installation/maintenance/and data management to include alcohol monitoring and location monitoring. This candidate will be assigned a primary duty of either drug testing or electronic monitoring installation but will need to accept assignments to the other duties as needed (daily, weekly, or ad hoc) or as assigned on a rotating basis as directed by Management. ESSENTIAL FUNCTIONS: Operate front desk efficiently and coordinate all aspects of a new client file set up. Ensure client compliance with alcohol and drug screenings, administer drug and alcohol testing determined by client’s program. Collect client payment for services based on program requirements. Meet with clients to install, remove, or perform maintenance on the monitoring technologies and provide customer service duties to clients and the agencies served. Schedules installation appointments for all new referrals and maintenance appointments. Manage daily communication and equipment alerts and maintenance items. Delivers participant completion, non-compliance, and payment reports to appropriate supervising agencies. BASIC QUALIFICATIONS: 6 months of customer service experience Clean Background Some travel may be required. KNOWLEDGE, SKILLS, ABILITIES Must exhibit ability to work under pressure and maintain composure and pleasant manner. Excellent interpersonal and organizational skills required. Prioritize tasks appropriately and complete in timely manner. Ability to multitask and work in a fast-paced environment with multiple interruptions. Proficient in Microsoft Office O365. Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position Available Benefits Include: Medical Dental Vision 401K Short Term Disability Long Term Disability Basic Life EEOC DISCLAIMER: Recovery Monitoring Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RMS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Monday- Friday 10:30am-7:30am

Full job record

Job IDa10c05de9db72d381788c96218ee4f5a8152e29c
Org IDc62dd077-5075-419f-a308-a9e88d0885ae
Source ID743e7452-9c71-4fdf-bc2f-b2eae86f9701
Board ID743e7452-9c71-4fdf-bc2f-b2eae86f9701
Provideradp_workforcenow
Provider Job Key608504
TitleCustomer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextAurora, CO, US, Aurora, CO
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionCO
CityAurora
Salary RawUp to 18.50 (USD) Hourly
Salary Min0
Salary Max18.5
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8522b81b-ad1c-4a22-9402-1e57e84f9e9a&ccId=19000101_000001&lang=en_US&type=JS&jobId=608504&jwId=9201294427381_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=8522b81b-ad1c-4a22-9402-1e57e84f9e9a&ccId=19000101_000001&lang=en_US&type=JS&jobId=608504&jwId=9201294427381_1
First Seen At2026-05-31 18:37:05Z
Last Seen At2026-06-06 11:31:02Z
Last Checked At2026-06-06 11:31:02Z
Last Changed At2026-06-06 11:31:02Z
Inactive At—
Source Posted At2025-11-07 22:59:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=8522b81b-ad1c-4a22-9402-1e57e84f9e9a|19000101_000001/date=2026-06-06/2026-06-06T11-31-01-388Z-f2cbd5e51b23676e1c6c2359f31260d69f37c55642ad358d6d8c614eadc10cb8.json
Event Fields
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  "last_changed_at": "2026-06-06T11:31:02.234Z",
  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><p>*$500.00 hiring bonus after 90 days of employment.</p><p>Position works out of our Aurora Drug Testing Location and will work Monday through Friday 10:30 a.m. - 7:30 p.m.&nbsp;</p><p id=\"isPasted\">Recovery&nbsp;Monitoring&nbsp;Solutions&nbsp;is a&nbsp;leading&nbsp;provider&nbsp;of&nbsp;treatment&nbsp;and electronic&nbsp;monitoring&nbsp;services,&nbsp;with corporate&nbsp;offices in Dallas, TX.</p><h1>POSITION&nbsp;SUMMARY</h1><p>Individual is responsible for administering drug testing and responsible for installing and managing electronic device installation/maintenance/and data management to include alcohol monitoring and location monitoring. &nbsp; This candidate will be assigned a primary duty of either drug testing or electronic monitoring installation but will need to accept assignments to the other duties as needed (daily, weekly, or ad hoc) or as assigned on a rotating basis as directed by Management.</p><p>&nbsp;</p><h1>ESSENTIAL&nbsp;FUNCTIONS:</h1><ol><li>Operate front desk efficiently and coordinate all aspects of a new client file set up.</li><li>Ensure client compliance with alcohol and drug screenings, administer drug and alcohol testing determined by client&rsquo;s program.</li><li>Collect client payment for services based on program requirements.&nbsp;</li><li>Meet with clients to install, remove, or perform maintenance on the monitoring technologies and provide customer service duties to clients and the agencies served.</li><li>Schedules installation appointments for all new referrals and maintenance appointments.</li><li>Manage daily communication and equipment alerts and maintenance items.</li><li>Delivers participant completion, non-compliance, and payment reports to appropriate supervising agencies.</li></ol><p>&nbsp;</p><h1>BASIC&nbsp;QUALIFICATIONS:</h1><ol><li>6 months of customer service experience</li><li>Clean&nbsp;Background</li><li>Some travel may be required.</li></ol><p>&nbsp;</p><p>&nbsp;</p><h1>KNOWLEDGE,&nbsp;SKILLS,&nbsp;ABILITIES</h1><ol><li>Must&nbsp;exhibit&nbsp;ability&nbsp;to&nbsp;work&nbsp;under&nbsp;pressure and&nbsp;maintain&nbsp;composure&nbsp;and&nbsp;pleasant&nbsp;manner.</li><li>Excellent&nbsp;interpersonal&nbsp;and&nbsp;organizational&nbsp;skills&nbsp;required.</li><li>Prioritize&nbsp;tasks&nbsp;appropriately&nbsp;and&nbsp;complete&nbsp;in&nbsp;timely&nbsp;manner.</li><li>Ability&nbsp;to&nbsp;multitask&nbsp;and&nbsp;work&nbsp;in&nbsp;a&nbsp;fast-paced&nbsp;environment&nbsp;with&nbsp;multiple&nbsp;interruptions.</li><li>Proficient&nbsp;in&nbsp;Microsoft&nbsp;Office O365.</li><li>Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position</li></ol><p style='margin: 1em 1em 1em 0px; padding: 0px; line-height: 1.3em; color: rgb(51, 51, 51); font-family: \"Trebuchet MS\", \"Helvetica Neue\", Helvetica, Tahoma, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id=\"isPasted\"><u>Available Benefits Include:</u></p><p style='margin: 1em 1em 1em 0px; padding: 0px; line-height: 1.3em; color: rgb(51, 51, 51); font-family: \"Trebuchet MS\", \"Helvetica Neue\", Helvetica, Tahoma, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Medical</p><p style='margin: 1em 1em 1em 0px; padding: 0px; line-height: 1.3em; color: rgb(51, 51, 51); font-family: \"Trebuchet MS\", \"Helvetica Neue\", Helvetica, Tahoma, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Dental</p><p style='margin: 1em 1em 1em 0px; padding: 0px; line-height: 1.3em; color: rgb(51, 51, 51); font-family: \"Trebuchet MS\", \"Helvetica Neue\", Helvetica, Tahoma, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Vision</p><p style='margin: 1em 1em 1em 0px; padding: 0px; line-height: 1.3em; color: rgb(51, 51, 51); font-family: \"Trebuchet MS\", \"Helvetica Neue\", Helvetica, Tahoma, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>401K</p><p style='margin: 1em 1em 1em 0px; padding: 0px; line-height: 1.3em; color: rgb(51, 51, 51); font-family: \"Trebuchet MS\", \"Helvetica Neue\", Helvetica, Tahoma, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Short Term Disability</p><p style='margin: 1em 1em 1em 0px; padding: 0px; line-height: 1.3em; color: rgb(51, 51, 51); font-family: \"Trebuchet MS\", \"Helvetica Neue\", Helvetica, Tahoma, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Long Term Disability</p><p style='margin: 1em 1em 1em 0px; padding: 0px; line-height: 1.3em; color: rgb(51, 51, 51); font-family: \"Trebuchet MS\", \"Helvetica Neue\", Helvetica, Tahoma, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Basic Life&nbsp;</p><p><br></p><h1>EEOC&nbsp;DISCLAIMER:</h1><p>Recovery Monitoring Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RMS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.</p><p><br></p></div></div></div></div></div></div>\n<br/>Monday- Friday 10:30am-7:30am",
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