Service Operations Manager, HVAC Growth

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    "datePosted": "2026-05-19T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>We’re looking for a strong operational leader to oversee and elevate our HVAC team in Bowling Green, OH! </strong></p>\n<p> </p>\n<p>If you have experience leading skilled professionals, driving performance, and building scalable systems, this is your opportunity to make a major impact. Experience in HVAC service is preferred, but not required—we value transferable leadership experience from home services or other field-based industries.</p>\n<p> </p>\n<p>As the HVAC Manager, you’ll own the day-to-day service operations, ensuring our HVAC team is productive, supported, and delivering exceptional work. You’ll drive scheduling efficiency, technician performance, and operational excellence to position the business for continued growth.</p>\n<h3>Key Responsibilities:</h3>\n<ul>\n <li>Lead and develop the team to hit performance goals and deliver high-quality service.</li>\n <li>Own daily operations. Set priorities, remove roadblocks, and lead with clarity and purpose.</li>\n <li>Analyze KPIs and implement strategies to improve team performance and profitability.</li>\n <li>Partner with leadership and sales to align operational execution with business growth.</li>\n <li>Ensure job quality, material usage, and timelines meet customer and business expectations.</li>\n <li>Promote and enforce safety, compliance, and quality standards across all job sites.</li>\n</ul>\n<h3>What You Bring:</h3>\n<ul>\n <li>3+ years of leadership experience in field service, trades, sales, or operations.</li>\n <li>Proven ability to lead teams, drive accountability, and deliver performance results.</li>\n <li>Strong problem-solving skills with the ability to stay calm under pressure.</li>\n <li>A balance of people leadership and process improvement expertise.</li>\n <li>Clear communicator with strong planning and decision-making capabilities.</li>\n <li><strong>HVAC service experience preferred, but not required.</strong></li>\n <li><strong>Transferable leadership experience in home services or other field-based industries strongly valued.</strong></li>\n <li>Experience with field service management tools like ServiceTitan is a plus.</li>\n <li>Ability to work on-site as a hands-on leader in Bowling Green, OH & surrounding areas.</li>\n</ul>\n<h3>What’s In It For You:</h3>\n<ul>\n <li>Career growth opportunities within a high-growth, people-first company.</li>\n <li>Competitive salary and performance-based bonus potential.</li>\n <li>Full benefits package: medical, dental, vision, life insurance, and 401(k) match.</li>\n <li>A leadership team that empowers and supports you.</li>\n</ul>\n<p> </p>",
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