Home › Companies › 4f2c5066 3cdf 49db Be9f 2add38bd7c49 19000101 000001 › Office Manager
Office Manager
4f2c5066 3cdf 49db Be9f 2add38bd7c49 19000101 000001 · 924 Jefferson Avenue, Rochester, NY 14611, Rochester, NY, US, Rochester, NY · Active · $56,250–$81,000 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 4f2c5066 3cdf 49db Be9f 2add38bd7c49 19000101 000001 |
| Title | Office Manager |
| Normalized title | - |
| Department / team | - |
| Location | NY, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $56,250–$81,000 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-08 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 4f2c5066 3cdf 49db Be9f 2add38bd7c49 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 4f2c5066 3cdf 49db Be9f 2add38bd7c49 19000101 000001 |
| Source | a4754dca-fbe1-428c-90d2-d7cd62117c12 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Job Title: Office Manager
Department: Clinic
Position Type: Full-Time
FLSA: Exempt
Job Summary: The Office Manager oversees the day-to-day operations, staff supervision, and administrative management of a multispecialty medical clinic. This role ensures efficient workflows, high-quality patient care, compliance with regulatory requirements, and a positive, team-centered work environment.
Using Epic electronic health record dashboards and reporting tools, the Office Manager monitors productivity, access, and staff performance to support operational excellence. This role works collaboratively with providers, clinical teams, peer managers, and administrative leadership to advance organizational goals and support the mission of providing high‑quality, patient-centered care within an FQHC setting.
Duties and Responsibilities: 1. Operational Management Oversee daily clinic operations and ensure efficient patient flow. Monitor scheduling, appointment availability, provider utilization, and access standards using Epic dashboards. Coordinate staffing schedules and manage PTO to ensure adequate coverage. Ensure compliance with HIPAA, PCMH, and FQHC operational requirements. Use Epic Management Dashboards to: Track productivity Monitor no-show rates, late arrivals, visit volumes, and throughput Identify performance trends and operational improvement opportunities Partner with leadership to implement workflow improvements supported by real-time Epic data. 2. Leadership and Supervision Supervise front office and clinic support staff. Hire, train, evaluate, and coach staff; manage performance issues promptly and professionally. Use Epic productivity metrics to guide performance coaching and recognition. Lead and promote a collaborative, accountable team environment. Hold regular team meetings and one-on-ones to: Review expectations and productivity benchmarks Identify training needs and development plans Reinforce organizational values Collaborate across sites with other Office Managers and clinical leaders to standardize workflows and expectations. 3. Patient Experience Foster a patient-centered environment that promotes access, quality, and satisfaction. Partner with the Patient Experience Coordinator to investigate and resolve patient concerns. Collaborate with operational and medical teams on quality initiatives. Use Epic data and patient experience insights to improve wait times, access, and continuity of care. 4. Administrative Oversight Manage supply inventory and coordinate equipment maintenance with clinical teams. Oversee IT and Epic access needs for staff. Support ongoing Epic workflow training and adherence to documentation standards. Assist with onboarding new providers, new services, and new specialties. Ensure adherence to organizational policies, procedures, and regulatory requirements. Required Skills and Qualifications: Associate’s or Bachelor’s degree in healthcare administration, business, or related field preferred. Minimum 5 years of healthcare management experience, ideally in a multispecialty or medical office setting. Experience supervising clinical and administrative staff. Strong understanding of clinic operations, including scheduling, productivity, and compliance. Demonstrated ability to interpret and use data to drive operational decision-making. Excellent communication, problem-solving, and organizational skills. Physical Requirements:
While performing the duties of this job, the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend, and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Equal Employment Opportunity :
Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.
Full job record
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| Org ID | 67633488-0f50-477a-b07b-60abfc2ec17d |
| Source ID | a4754dca-fbe1-428c-90d2-d7cd62117c12 |
| Board ID | a4754dca-fbe1-428c-90d2-d7cd62117c12 |
| Provider | adp_workforcenow |
| Provider Job Key | 630009 |
| Title | Office Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | 924 Jefferson Avenue, Rochester, NY 14611, Rochester, NY, US, Rochester, NY |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | — |
| Salary Raw | 56250.00 To 81000.00 (USD) Annually |
| Salary Min | 56,250 |
| Salary Max | 81,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4f2c5066-3cdf-49db-be9f-2add38bd7c49&ccId=19000101_000001&lang=en_US&type=JS&jobId=630009&jwId=9205180899773_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4f2c5066-3cdf-49db-be9f-2add38bd7c49&ccId=19000101_000001&lang=en_US&type=JS&jobId=630009&jwId=9205180899773_1 |
| First Seen At | 2026-05-31 18:45:46Z |
| Last Seen At | 2026-06-06 12:32:12Z |
| Last Checked At | 2026-06-06 12:32:12Z |
| Last Changed At | 2026-06-06 12:32:12Z |
| Inactive At | — |
| Source Posted At | 2026-05-08 16:02:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=4f2c5066-3cdf-49db-be9f-2add38bd7c49|19000101_000001/date=2026-06-06/2026-06-06T12-32-11-637Z-6e8c2ab57ccac30143428fb96fc41520b5f92db3bfee3d48785d80ccb439f7e2.json |
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This role ensures efficient workflows, high-quality patient care, compliance with regulatory requirements, and a positive, team-centered work environment.</span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'>Using Epic electronic health record dashboards and reporting tools, the Office Manager monitors productivity, access, and staff performance to support operational excellence. This role works collaboratively with providers, clinical teams, peer managers, and administrative leadership to advance organizational goals and support the mission of providing high‑quality, patient-centered care within an FQHC setting.</span></p><h2><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Duties and Responsibilities:</strong></span></h2><h3><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>1. Operational Management</strong></span></h3><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Oversee daily clinic operations and ensure efficient patient flow.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Monitor scheduling, appointment availability, provider utilization, and access standards using Epic dashboards.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Coordinate staffing schedules and manage PTO to ensure adequate coverage.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ensure compliance with HIPAA, PCMH, and FQHC operational requirements.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Use Epic Management Dashboards to:<ul style=\"font-size: initial; font-family: initial;\"><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Track productivity</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Monitor no-show rates, late arrivals, visit volumes, and throughput</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Identify performance trends and operational improvement opportunities</li></ul></li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Partner with leadership to implement workflow improvements supported by real-time Epic data.</li></ul><h3><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>2. 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Patient Experience</strong></span></h3><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Foster a patient-centered environment that promotes access, quality, and satisfaction.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Partner with the Patient Experience Coordinator to investigate and resolve patient concerns.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Collaborate with operational and medical teams on quality initiatives.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Use Epic data and patient experience insights to improve wait times, access, and continuity of care.</li></ul><h3><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>4. Administrative Oversight</strong></span></h3><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Manage supply inventory and coordinate equipment maintenance with clinical teams.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Oversee IT and Epic access needs for staff.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Support ongoing Epic workflow training and adherence to documentation standards.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Assist with onboarding new providers, new services, and new specialties.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ensure adherence to organizational policies, procedures, and regulatory requirements.</li></ul><h2><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Required Skills and Qualifications:</strong></span></h2><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Associate’s or Bachelor’s degree in healthcare administration, business, or related field preferred.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Minimum 5 years of healthcare management experience, ideally in a multispecialty or medical office setting.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Experience supervising clinical and administrative staff.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Strong understanding of clinic operations, including scheduling, productivity, and compliance.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Demonstrated ability to interpret and use data to drive operational decision-making.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Excellent communication, problem-solving, and organizational skills.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Physical Requirements:</strong> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size: 16px; font-family: \"times new roman\", serif;'>While performing the duties of this job, the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend, and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Equal Employment Opportunity</strong>:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size: 16px; font-family: \"times new roman\", serif;'> Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans. </span> </p></div></div></div></div></div></div></div></div></div></div></div>\n",
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