Home › Companies › Bfa6ebc7 0011 44f4 8e7d 90ae732a929f 19000101 000001 › IT Knowledge Manager
IT Knowledge Manager
Bfa6ebc7 0011 44f4 8e7d 90ae732a929f 19000101 000001 · San Antonio, TX, US, San Antonio, TX · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | Bfa6ebc7 0011 44f4 8e7d 90ae732a929f 19000101 000001 |
| Title | IT Knowledge Manager |
| Normalized title | - |
| Department / team | - |
| Location | San Antonio, TX, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2025-09-15 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Bfa6ebc7 0011 44f4 8e7d 90ae732a929f 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San Antonio. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Bfa6ebc7 0011 44f4 8e7d 90ae732a929f 19000101 000001 |
| Source | 8f2c4c2e-00aa-4c27-a61c-18dbc6841e09 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Job Title: Knowledge Manager – Intermediate (IT Knowledge Management Support)
Location: San Antonio, TX
Clearance: Secret
Education: BS Computer Science Degree or related field, preferred or military training or
GSEC or Security+
Certifications: ITIL4 Foundation and continuous professional development.
Position Description:
The IT Knowledge Management (KM) Specialist provides documentation, knowledge-sharing, and information governance support for the DHA Domain and Directory Services Branch (DDSB). This role ensures enterprise IT knowledge is captured, structured, and made accessible to support operational continuity, service improvement, and compliance with DHA knowledge management practices. Key Responsibilities: Develop, update, and maintain technical, procedural, and agreement documentation, translating complex technical content into clear, accessible formats. Support the maintenance of the DDSB SharePoint Portal, ensuring accurate, current, and secure content is available to stakeholders. Maintain a centralized repository of organizational foundation documents, ensuring accuracy, consistency, and alignment with DHA policies. Produce knowledge base articles, training documentation, SOPs, and quick reference guides to enable efficient troubleshooting and knowledge transfer. Promote situational awareness of technical changes, updates, and deployments that impact production environments. Collaborate with system administrators, engineers, and IA staff to capture lessons learned and integrate them into the knowledge base for continuous improvement. Develops -Knowledge base articles and SOPs. Updated SharePoint Portal content. Centralized repository of foundational documents. Training and documentation packages. The IT KM Specialist ensures DHA’s enterprise IT teams have timely, accurate, and accessible knowledge resources that support decision-making, improve operational efficiency, and reduce risk. By maintaining structured documentation and centralized repositories, this role strengthens DHA’s ability to sustain continuity and deliver secure, reliable IT services across the Military Health System.
Full job record
| Job ID | a0a4ced6bc79bcca84d7dceeb284f9c37b50a9a7 |
| Org ID | 02eafe32-b2a7-4bac-a28d-eea186a5bb2c |
| Source ID | 8f2c4c2e-00aa-4c27-a61c-18dbc6841e09 |
| Board ID | 8f2c4c2e-00aa-4c27-a61c-18dbc6841e09 |
| Provider | adp_workforcenow |
| Provider Job Key | 577199 |
| Title | IT Knowledge Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | San Antonio, TX, US, San Antonio, TX |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | TX |
| City | San Antonio |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bfa6ebc7-0011-44f4-8e7d-90ae732a929f&ccId=19000101_000001&lang=en_US&type=JS&jobId=577199&jwId=9201040895761_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bfa6ebc7-0011-44f4-8e7d-90ae732a929f&ccId=19000101_000001&lang=en_US&type=JS&jobId=577199&jwId=9201040895761_1 |
| First Seen At | 2026-05-31 18:43:07Z |
| Last Seen At | 2026-06-06 12:22:10Z |
| Last Checked At | 2026-06-06 12:22:10Z |
| Last Changed At | 2026-06-06 12:22:10Z |
| Inactive At | — |
| Source Posted At | 2025-09-15 20:40:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=bfa6ebc7-0011-44f4-8e7d-90ae732a929f|19000101_000001/date=2026-06-06/2026-06-06T12-22-09-506Z-26fecac7ec1cd4efe1d2bffcb7245bb865c17a2e5e51b46505ed41e6cc4847da.json |
Event Fields
{
"content_hash": "e48bf47b3083fdf411d7a4a134879cae252c4c7397a36b12d94e46a239018ef0",
"source_hash": "b8f64b6e516fe126450479c76994768635e2c5d2996c24e8b3527eab00619ae0",
"last_changed_at": "2026-06-06T12:22:10.398Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "San Antonio, TX, US, San Antonio, TX",
"city": "San Antonio",
"region": "TX",
"country": "United States",
"is_remote": false,
"confidence": 0.95
},
"salary_max": null,
"salary_min": null,
"inferred_at": "2026-06-06T12:22:10.357Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "San Antonio, TX, US, San Antonio, TX",
"city": "San Antonio",
"region": "TX",
"country": "United States",
"is_remote": false,
"confidence": 0.95
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": null,
"workplace_type": null,
"salary_currency": null
}Extensions
{}Native Structured
{
"detail": {
"links": [],
"itemID": "9201040895761_1",
"postDate": "2025-09-15T16:40:00.000-04:00",
"workLevelCode": {
"shortName": "Full Time"
},
"customFieldGroup": {
"dateFields": [
{
"nameCode": {
"codeValue": "PostingDate"
},
"dateValue": "2025-09-15T16:40Z"
},
{
"nameCode": {
"codeValue": "CurrentServerDateTime"
},
"dateValue": "2026-06-06T08:22Z"
}
],
"numberFields": [
{
"numberValue": 0,
"categoryCode": {
"codeValue": "ApplicantCount"
}
},
{
"categoryCode": {
"codeValue": "AwardAmount"
}
}
],
"stringFields": [
{
"nameCode": {
"codeValue": "ExternalJobID"
},
"stringValue": "577199"
},
{
"nameCode": {
"codeValue": "CareerCenterRefId"
}
},
{
"nameCode": {
"codeValue": "GuidelineOid"
}
},
{
"nameCode": {
"codeValue": "CurrencySymbolOrCode"
}
},
{
"nameCode": {
"codeValue": "HomeDepartment"
},
"stringValue": ""
},
{
"nameCode": {
"codeValue": "JobClass"
}
}
],
"indicatorFields": [
{
"nameCode": {
"codeValue": "PriortyStatusFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "InternalPostingFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "MinValue"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsVsidApplicable"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsSassDlReqForExtPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsSassDlReqForIntPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsMonetaryFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsNonMonetaryFlag"
},
"indicatorValue": false
}
]
},
"requisitionTitle": "IT Knowledge Manager",
"clientRequisitionID": "1796",
"organizationalUnits": [],
"postingInstructions": [],
"additionalProperties": {},
"requisitionLocations": [
{
"address": {
"cityName": "San Antonio",
"postalCode": "78215",
"countrySubdivisionLevel1": {
"codeValue": "TX"
}
},
"nameCode": {
"shortName": " San Antonio, TX, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"requisitionDescription": "<div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:116%;font-size:16px;font-family:\"Aptos\",sans-serif;' id=\"isPasted\"><strong><span style=\"font-family:Aptos;\">Job Title: </span></strong><span style=\"font-family:Aptos;\">Knowledge Manager – Intermediate (IT Knowledge Management Support)</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Aptos;\">Location: </span></strong><span style=\"font-family:Aptos;\">San Antonio, TX </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Aptos;\">Clearance:</span></strong><span style=\"font-family:Aptos;\"> Secret </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Aptos;\">Education:</span></strong><span style=\"font-family:Aptos;\"> BS Computer Science Degree or related field, preferred or military training or </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:Aptos;\">GSEC or Security+ </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Aptos;\">Certifications:</span></strong><span style=\"font-family:Aptos;\"> ITIL4 Foundation and continuous professional development.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Aptos;\">Position Description: </span></strong><span style=\"font-family:Aptos;\"> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:Aptos;\">The IT Knowledge Management (KM) Specialist provides documentation, knowledge-sharing, and information governance support for the DHA Domain and Directory Services Branch (DDSB). This role ensures enterprise IT knowledge is captured, structured, and made accessible to support operational continuity, service improvement, and compliance with DHA knowledge management practices. Key Responsibilities: Develop, update, and maintain technical, procedural, and agreement documentation, translating complex technical content into clear, accessible formats. Support the maintenance of the DDSB SharePoint Portal, ensuring accurate, current, and secure content is available to stakeholders. Maintain a centralized repository of organizational foundation documents, ensuring accuracy, consistency, and alignment with DHA policies. Produce knowledge base articles, training documentation, SOPs, and quick reference guides to enable efficient troubleshooting and knowledge transfer. Promote situational awareness of technical changes, updates, and deployments that impact production environments. Collaborate with system administrators, engineers, and IA staff to capture lessons learned and integrate them into the knowledge base for continuous improvement. Develops -Knowledge base articles and SOPs. Updated SharePoint Portal content. Centralized repository of foundational documents. Training and documentation packages. The IT KM Specialist ensures DHA’s enterprise IT teams have timely, accurate, and accessible knowledge resources that support decision-making, improve operational efficiency, and reduce risk. By maintaining structured documentation and centralized repositories, this role strengthens DHA’s ability to sustain continuity and deliver secure, reliable IT services across the Military Health System.</span></p></div>\n",
"sponsoredVisaTypeCodes": []
},
"list_job": {
"links": [],
"itemID": "9201040895761_1",
"postDate": "2025-09-15T16:40:00.000-04:00",
"workLevelCode": {
"shortName": "Full Time"
},
"customFieldGroup": {
"dateFields": [
{
"nameCode": {
"codeValue": "PostingDate"
},
"dateValue": "2025-09-15T16:40Z"
},
{
"nameCode": {
"codeValue": "CurrentServerDateTime"
},
"dateValue": "2026-06-06T08:22Z"
}
],
"numberFields": [
{
"numberValue": 0,
"categoryCode": {
"codeValue": "ApplicantCount"
}
},
{
"categoryCode": {
"codeValue": "AwardAmount"
}
}
],
"stringFields": [
{
"nameCode": {
"codeValue": "ExternalJobID"
},
"stringValue": "577199"
},
{
"nameCode": {
"codeValue": "CareerCenterRefId"
}
},
{
"nameCode": {
"codeValue": "GuidelineOid"
}
},
{
"nameCode": {
"codeValue": "CurrencySymbolOrCode"
}
},
{
"nameCode": {
"codeValue": "HomeDepartment"
},
"stringValue": ""
},
{
"nameCode": {
"codeValue": "JobClass"
}
}
],
"indicatorFields": [
{
"nameCode": {
"codeValue": "PriortyStatusFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "InternalPostingFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "MinValue"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsVsidApplicable"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsSassDlReqForExtPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsSassDlReqForIntPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsMonetaryFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsNonMonetaryFlag"
},
"indicatorValue": false
}
]
},
"requisitionTitle": "IT Knowledge Manager",
"clientRequisitionID": "1796",
"organizationalUnits": [],
"postingInstructions": [],
"additionalProperties": {},
"requisitionLocations": [
{
"address": {
"cityName": "San Antonio",
"postalCode": "78215",
"countrySubdivisionLevel1": {
"codeValue": "TX"
}
},
"nameCode": {
"shortName": " San Antonio, TX, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"sponsoredVisaTypeCodes": []
},
"detail_meta": {
"url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/577199?cid=bfa6ebc7-0011-44f4-8e7d-90ae732a929f&ccId=19000101_000001&lang=en_US&locale=en_US",
"http_status": 200,
"content_type": "application/json;charset=UTF-8",
"response_bytes": 6708
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/a0a4ced6bc79bcca84d7dceeb284f9c37b50a9a7?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/02eafe32-b2a7-4bac-a28d-eea186a5bb2cJSONGET https://api.bluedoor.sh/job-postings/v1/sources/8f2c4c2e-00aa-4c27-a61c-18dbc6841e09JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/a0a4ced6bc79bcca84d7dceeb284f9c37b50a9a7/eventsJSON