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External Leadership Development Program

Careers Chickfila Icims Com · Atlanta, Georgia, United States · Active · $85,000–$30 / hour · iCIMS

Job facts

FieldValue
CompanyCareers Chickfila Icims Com
TitleExternal Leadership Development Program
Normalized title-
Department / team-
LocationAtlanta, GA, United States
Work model-
Employment typeFull Time
Salary$85,000–$30 / hour
Statusactive
ATS provideriCIMS
Posted / first seen2026-04-16 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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CompanyCareers Chickfila Icims Com
Source02279b78-2f55-4b9d-8d20-875b7387538c
ATS provideriCIMS

Description

Overview Please review the below information BEFORE expressing interest in the Leadership Development Program: 1. What is LDP? 2. Preparing to apply 3. 60-min Live Informational Session: Prior to applying, it is strongly recommended to attend a Live Informational Session to learn more about the program and ask questions to a recruiter and current LDP Participants. This virtual event dives deep into the history and purpose of LDP, the logistics of the program, training, salary and benefits, the interview process, and more. Please register here . The Leadership Development Program (LDP) is a 24 to 36 month Developmental Program available to individuals who are interested in growing their business acumen and restaurant leadership skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses.  LDP’s vision is to develop healthy and high performing leaders who are influential at Chick-fil-A and beyond.  In the Program LDP Participants are expected to spend time in two different positions: Grand Opening Supervisor and Interim Manager. Interim Managers manage Chick-fil-A, Inc.-Operated Restaurants (“CORs”).  Grand Opening Supervisors consult with independent franchised Chick-fil-A Operators during the New Restaurant Opening process, and lead a team of trainers. Further details on the job responsibilities of the Grand Opening Supervisor and Interim Manager positions are discussed below. Additionally, LDP Participants may work in the rotational opportunities at the Support Center when a need is identified for an LDP Participant to lead a staff project.  Additional information about these potential positions will be made available as needed to successful LDP applicants. Competitive LDP Candidates Will: Know and Execute the Business Know and Execute the Restaurant Show Ownership Act Wisely Communicate Clearly Connect Personally Persist Creatively Lead Humbly Salary and Compensation : As of the date of this posting, the annual starting salary for this position is $85,000/year for exempt LDP Participants. The hourly rate for non-exempt LDP Participants in training is $30/hour. Benefits : Chick-fil-A, Inc. offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance, dental insurance, and vision insurance for the employee and eligible dependents; Life and accidental death and dismemberment insurance; Twelve (12) weeks fully paid short-term disability benefits; 401(k) retirement plan and employer-funded defined benefit pension plan; Paid time off in the amount of fifty-six (56) hours at hire and an additional forty (40) hours every six months thereafter; Paid holidays on Thanksgiving and Christmas; Paid time off to serve on a jury up to twenty-six (26) weeks (130 business days); Paid bereavement leave of up to twenty (20) days depending on relationship; Paid time off of up to twenty-six (26) weeks to perform certain military service obligations; Paid time off of up to four (4) weeks for bonding leave time following birth or adoption of a child; 3 additional days of paid time off for rest; Income tax filing stipend for states outside of home state; Two personal trips for the employee and two for their spouse and any legal dependents each year Additional perks include company-provided laptop, professional development stipend, housing and rental car, financial wellness support, access to the Chick-fil-A Wellness Center, a company Wellness program, a company Employee Assistance Program, and access to discounted products and services through Chick-fil-A Marketplace. Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need. Responsibilities Interim Manager Responsibilities: Protect the Chick-fil-A brand by ensuring food safety and quality and executing on the Winning Hearts Every Day Strategy. Assess and analyze the current state of the Restaurant business in terms of people, quality and customer service, sales and brand growth, and financial return. Develop a 30-, 60-, or 90-day business plan. Recruit, hire, onboard, and supervise Team Members, including, but not limited to, completing new-hire and payroll paperwork, scheduling labor, completing biweekly payroll, and managing restaurant and Team Member performance. Develop and implement plans for training Team Members to Pathway standards. Create role clarity and facilitate clear communication amongst the team. Conduct Team Member performance reviews and create performance management plans. Develop processes and procedures to ensure compliance with all employment laws. Recruit, select, and schedule Field Talent Staff (FTS) as needed. Ensure that all Team Member onboarding documents are complete and in compliance with applicable law(s). Supervise and manage trainers’ performance, ensuring Trainers understand and train Team Members to Chick-fil-A procedures and brand standards. Create systems within the Restaurant to ensure food safety, such as LEAN Chicken. Ensure consistency with all Chick-fil-A procedures and brand standards. Complete SAFE Daily Critical and eRQA daily, evaluate results, and apply corrective measures, as appropriate. Ensure Restaurant Leaders are ServSafe Certified. Assess and ensure Restaurant has the necessary equipment, small wares, and office items for food safety, food quality, and quick service. Ensure Restaurant facilities and equipment are well maintained and in working condition. Assess Restaurant cleanliness and create sustainable systems to maintain cleanliness. Analyze Customer Engagement Monitor survey results and create strategy for enhancing survey results, including coaching and solving for opportunities. Evaluate Restaurant vendor performance and make any necessary changes in vendor relationships. Ensure inventory levels are appropriate for specific Restaurant needs. Implement and oversee inventory and ordering processes, and train Team Members on the relevant processes. Identify and solve bottlenecks in the business, including innovating ways to maximize throughput. Analyze data, including End-of-Month package, to make optimal business decisions for the purpose of maximizing the Restaurant’s financial return. Ensure Restaurant readiness and the smooth transition of the Restaurant to the incoming Operator. Grand Opening Supervisor Responsibilities: Support the New Restaurant Opening process by consulting with Operators on planning strategy and execution of the Operator's vision for their individual business and the Winning Hearts Every Day Strategy. Consult with Operators on brand standards, operational issues, their business plans, sales generation, vendor strategy, and maximization of Restaurant layout. Recruit, select, and schedule Field Talent Staff (FTS) employed by Chick-fil-A, Inc. and ensure that all onboarding documents are complete and in compliance with applicable law(s). Supervise Field Talent Staff, including performance management, and ensure they understand and train Operator's Team Members to Chick-fil-A operational and brand standards. Oversee and manage the New Restaurant Opening budget, including labor, travel, meals, and entertainment. Provide consultation to Operators regarding systems to ensure food safety, such as LEAN Chicken. Complete SAFE Daily Critical and eRQA daily, evaluate results, and advise on corrective measures as appropriate. Forecast sales and advise Operators on recommended inventory levels. Consult with Operators regarding resources and tools available to ensure consistency with brand standards, including Pathway. Provide consultation on Operators' set up of Restaurants with necessary equipment, smallwares, and office items to ensure food safety, food quality, and quick service. Support and advise Operators on back-office systems. Consult with Operators to help identify and solve bottlenecks in the business. Create an exit strategy for the New Restaurant Opening support team to ensure minimal impact to brand standards and guest experience once departed. Responsibilities for other positions LDP Participants may hold: Information about the responsibilities of other positions, including but not limited to the Mobile Kitchen Lead role, staff projects, and other assignments based on the needs of the business will be made available as needed to LDP Participants. Required Qualifications (Knowledge, Skills, & Abilities) Minimum Qualifications Ability to consume the entirety of the Chick-fil-A menu without dietary restrictions to ensure quality and provide recommendations Valid US or Canadian Driver License Willing to travel 100 percent of the time Available to work on weekends Physical Requirements Requires prolonged standing Ability to work in noisy, crowded, and fast-paced Restaurant environments Ability to travel (domestic or international flights and driving long distances) Preferred Qualifications (Knowledge, Skills, & Abilities) Prior restaurant industry experience strongly preferred Bilingual/Spanish Proficiency Required Years of Experience 5 Preferred Years of Experience 5 Travel Requirements 100% Required Level of Education Bachelor's degree or equivalent experience Preferred Level of Education Bachelor's Degree Required Major/Concentration All Majors/Concentrations Relocation Assistance Provided No Interim Manager Responsibilities: Protect the Chick-fil-A brand by ensuring food safety and quality and executing on the Winning Hearts Every Day Strategy. Assess and analyze the current state of the Restaurant business in terms of people, quality and customer service, sales and brand growth, and financial return. Develop a 30-, 60-, or 90-day business plan. Recruit, hire, onboard, and supervise Team Members, including, but not limited to, completing new-hire and payroll paperwork, scheduling labor, completing biweekly payroll, and managing restaurant and Team Member performance. Develop and implement plans for training Team Members to Pathway standards. Create role clarity and facilitate clear communication amongst the team. Conduct Team Member performance reviews and create performance management plans. Develop processes and procedures to ensure compliance with all employment laws. Recruit, select, and schedule Field Talent Staff (FTS) as needed. Ensure that all Team Member onboarding documents are complete and in compliance with applicable law(s). Supervise and manage trainers’ performance, ensuring Trainers understand and train Team Members to Chick-fil-A procedures and brand standards. Create systems within the Restaurant to ensure food safety, such as LEAN Chicken. Ensure consistency with all Chick-fil-A procedures and brand standards. Complete SAFE Daily Critical and eRQA daily, evaluate results, and apply corrective measures, as appropriate. Ensure Restaurant Leaders are ServSafe Certified. Assess and ensure Restaurant has the necessary equipment, small wares, and office items for food safety, food quality, and quick service. Ensure Restaurant facilities and equipment are well maintained and in working condition. Assess Restaurant cleanliness and create sustainable systems to maintain cleanliness. Analyze Customer Engagement Monitor survey results and create strategy for enhancing survey results, including coaching and solving for opportunities. Evaluate Restaurant vendor performance and make any necessary changes in vendor relationships. Ensure inventory levels are appropriate for specific Restaurant needs. Implement and oversee inventory and ordering processes, and train Team Members on the relevant processes. Identify and solve bottlenecks in the business, including innovating ways to maximize throughput. Analyze data, including End-of-Month package, to make optimal business decisions for the purpose of maximizing the Restaurant’s financial return. Ensure Restaurant readiness and the smooth transition of the Restaurant to the incoming Operator. Grand Opening Supervisor Responsibilities: Support the New Restaurant Opening process by consulting with Operators on planning strategy and execution of the Operator's vision for their individual business and the Winning Hearts Every Day Strategy. Consult with Operators on brand standards, operational issues, their business plans, sales generation, vendor strategy, and maximization of Restaurant layout. Recruit, select, and schedule Field Talent Staff (FTS) employed by Chick-fil-A, Inc. and ensure that all onboarding documents are complete and in compliance with applicable law(s). Supervise Field Talent Staff, including performance management, and ensure they understand and train Operator's Team Members to Chick-fil-A operational and brand standards. Oversee and manage the New Restaurant Opening budget, including labor, travel, meals, and entertainment. Provide consultation to Operators regarding systems to ensure food safety, such as LEAN Chicken. Complete SAFE Daily Critical and eRQA daily, evaluate results, and advise on corrective measures as appropriate. Forecast sales and advise Operators on recommended inventory levels. Consult with Operators regarding resources and tools available to ensure consistency with brand standards, including Pathway. Provide consultation on Operators' set up of Restaurants with necessary equipment, smallwares, and office items to ensure food safety, food quality, and quick service. Support and advise Operators on back-office systems. Consult with Operators to help identify and solve bottlenecks in the business. Create an exit strategy for the New Restaurant Opening support team to ensure minimal impact to brand standards and guest experience once departed. Responsibilities for other positions LDP Participants may hold: Information about the responsibilities of other positions, including but not limited to the Mobile Kitchen Lead role, staff projects, and other assignments based on the needs of the business will be made available as needed to LDP Participants. Minimum Qualifications Ability to consume the entirety of the Chick-fil-A menu without dietary restrictions to ensure quality and provide recommendations Valid US or Canadian Driver License Willing to travel 100 percent of the time Available to work on weekends Physical Requirements Requires prolonged standing Ability to work in noisy, crowded, and fast-paced Restaurant environments Ability to travel (domestic or international flights and driving long distances)

Full job record

Job IDa0a2349acd9210caf7a7f61427984e449f3848a2
Org ID3bc02ee9-4f68-4238-b1b8-487d7977b2f7
Source ID02279b78-2f55-4b9d-8d20-875b7387538c
Board ID02279b78-2f55-4b9d-8d20-875b7387538c
Providericims
Provider Job Key19114
TitleExternal Leadership Development Program
Normalized Title—
Statusactive
Activeyes
Location TextAtlanta, Georgia, United States
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionGA
CityAtlanta
Salary RawOverview Please review the below information BEFORE expressing interest in the Leadership Development Program: 1. What is LDP? 2. Preparing to apply 3. 60-min Live Informational Session: Prior to applying, it is strongly recommended to attend a Live Informational Session to learn more about the program and ask questions to a recruiter and current LDP Participants. This virtual event dives deep into the history and purpose of LDP, the logistics of the program, training, salary and benefits, the interview process, and more. Please register here . The Leadership Development Program (LDP) is a 24 to 36 month Developmental Program available to individuals who are interested in growing their business acumen and restaurant leadership skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses.  LDP’s vision is to develop healthy and high performing leaders who are influential at Chick-fil-A and beyond.  In the Program LDP Participants are expected to spend time in two different positions: Grand Opening Supervisor and Interim Manager. Interim Managers manage Chick-fil-A, Inc.-Operated Restaurants (“CORs”).  Grand Opening Supervisors consult with independent franchised Chick-fil-A Operators during the New Restaurant Opening process, and lead a team of trainers. Further details on the job responsibilities of the Grand Opening Supervisor and Interim Manager positions are discussed below. Additionally, LDP Participants may work in the rotational opportunities at the Support Center when a need is identified for an LDP Participant to lead a staff project.  Additional information about these potential positions will be made available as needed to successful LDP applicants. Competitive LDP Candidates Will: Know and Execute the Business Know and Execute the Restaurant Show Ownership Act Wisely Communicate Clearly Connect Personally Persist Creatively Lead Humbly Salary and Compensation : As of the date of this posting, the annual starting salary for this position is $85,000/year for exempt LDP Participants. The hourly rate for non-exempt LDP Participants in training is $30/hour. Benefits : Chick-fil-A, Inc. offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance, dental insurance, and vision insurance for the employee and eligible dependents; Life and accidental death and dismemberment insurance; Twelve (12) weeks fully paid short-term disability benefits; 401(k) retirement plan and employer-funded defined benefit pension plan; Paid time off in the amount of fifty-six (56) hours at hire and an additional forty (40) hours every six months thereafter; Paid holidays on Thanksgiving and Christmas; Paid time off to serve on a jury up to twenty-six (26) weeks (130 business days); Paid bereavement leave of up to twenty (20) days depending on relationship; Paid time off of up to twenty-six (26) weeks to perform certain military service obligations; Paid time off of up to four (4) weeks for bonding leave time following birth or adoption of a child; 3 additional days of paid time off for rest; Income tax filing stipend for states outside of home state; Two personal trips for the employee and two for their spouse and any legal dependents each year Additional perks include company-provided laptop, professional development stipend, housing and rental car, financial wellness support, access to the Chick-fil-A Wellness Center, a company Wellness program, a company Employee Assistance Program, and access to discounted products and services through Chick-fil-A Marketplace. Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need. Responsibilities Interim Manager Responsibilities: Protect the Chick-fil-A brand by ensuring food safety and quality and executing on the Winning Hearts Every Day Strategy. Assess and analyze the current state of the Restaurant business in terms of people, quality and customer service, sales and brand growth, and financial return. Develop a 30-, 60-, or 90-day business plan. Recruit, hire, onboard, and supervise Team Members, including, but not limited to, completing new-hire and payroll paperwork, scheduling labor, completing biweekly payroll, and managing restaurant and Team Member performance. Develop and implement plans for training Team Members to Pathway standards. Create role clarity and facilitate clear communication amongst the team. Conduct Team Member performance reviews and create performance management plans. Develop processes and procedures to ensure compliance with all employment laws. Recruit, select, and schedule Field Talent Staff (FTS) as needed. Ensure that all Team Member onboarding documents are complete and in compliance with applicable law(s). Supervise and manage trainers’ performance, ensuring Trainers understand and train Team Members to Chick-fil-A procedures and brand standards. Create systems within the Restaurant to ensure food safety, such as LEAN Chicken. Ensure consistency with all Chick-fil-A procedures and brand standards. Complete SAFE Daily Critical and eRQA daily, evaluate results, and apply corrective measures, as appropriate. Ensure Restaurant Leaders are ServSafe Certified. Assess and ensure Restaurant has the necessary equipment, small wares, and office items for food safety, food quality, and quick service. Ensure Restaurant facilities and equipment are well maintained and in working condition. Assess Restaurant cleanliness and create sustainable systems to maintain cleanliness. Analyze Customer Engagement Monitor survey results and create strategy for enhancing survey results, including coaching and solving for opportunities. Evaluate Restaurant vendor performance and make any necessary changes in vendor relationships. Ensure inventory levels are appropriate for specific Restaurant needs. Implement and oversee inventory and ordering processes, and train Team Members on the relevant processes. Identify and solve bottlenecks in the business, including innovating ways to maximize throughput. Analyze data, including End-of-Month package, to make optimal business decisions for the purpose of maximizing the Restaurant’s financial return. Ensure Restaurant readiness and the smooth transition of the Restaurant to the incoming Operator. Grand Opening Supervisor Responsibilities: Support the New Restaurant Opening process by consulting with Operators on planning strategy and execution of the Operator's vision for their individual business and the Winning Hearts Every Day Strategy. Consult with Operators on brand standards, operational issues, their business plans, sales generation, vendor strategy, and maximization of Restaurant layout. Recruit, select, and schedule Field Talent Staff (FTS) employed by Chick-fil-A, Inc. and ensure that all onboarding documents are complete and in compliance with applicable law(s). Supervise Field Talent Staff, including performance management, and ensure they understand and train Operator's Team Members to Chick-fil-A operational and brand standards. Oversee and manage the New Restaurant Opening budget, including labor, travel, meals, and entertainment. Provide consultation to Operators regarding systems to ensure food safety, such as LEAN Chicken. Complete SAFE Daily Critical and eRQA daily, evaluate results, and advise on corrective measures as appropriate. Forecast sales and advise Operators on recommended inventory levels. Consult with Operators regarding resources and tools available to ensure consistency with brand standards, including Pathway. Provide consultation on Operators' set up of Restaurants with necessary equipment, smallwares, and office items to ensure food safety, food quality, and quick service. Support and advise Operators on back-office systems. Consult with Operators to help identify and solve bottlenecks in the business. Create an exit strategy for the New Restaurant Opening support team to ensure minimal impact to brand standards and guest experience once departed. Responsibilities for other positions LDP Participants may hold: Information about the responsibilities of other positions, including but not limited to the Mobile Kitchen Lead role, staff projects, and other assignments based on the needs of the business will be made available as needed to LDP Participants. Required Qualifications (Knowledge, Skills, & Abilities) Minimum Qualifications Ability to consume the entirety of the Chick-fil-A menu without dietary restrictions to ensure quality and provide recommendations Valid US or Canadian Driver License Willing to travel 100 percent of the time Available to work on weekends Physical Requirements Requires prolonged standing Ability to work in noisy, crowded, and fast-paced Restaurant environments Ability to travel (domestic or international flights and driving long distances) Preferred Qualifications (Knowledge, Skills, & Abilities) Prior restaurant industry experience strongly preferred Bilingual/Spanish Proficiency Required Years of Experience 5 Preferred Years of Experience 5 Travel Requirements 100% Required Level of Education Bachelor's degree or equivalent experience Preferred Level of Education Bachelor's Degree Required Major/Concentration All Majors/Concentrations Relocation Assistance Provided No Interim Manager Responsibilities: Protect the Chick-fil-A brand by ensuring food safety and quality and executing on the Winning Hearts Every Day Strategy. Assess and analyze the current state of the Restaurant business in terms of people, quality and customer service, sales and brand growth, and financial return. Develop a 30-, 60-, or 90-day business plan. Recruit, hire, onboard, and supervise Team Members, including, but not limited to, completing new-hire and payroll paperwork, scheduling labor, completing biweekly payroll, and managing restaurant and Team Member performance. Develop and implement plans for training Team Members to Pathway standards. Create role clarity and facilitate clear communication amongst the team. Conduct Team Member performance reviews and create performance management plans. Develop processes and procedures to ensure compliance with all employment laws. Recruit, select, and schedule Field Talent Staff (FTS) as needed. Ensure that all Team Member onboarding documents are complete and in compliance with applicable law(s). Supervise and manage trainers’ performance, ensuring Trainers understand and train Team Members to Chick-fil-A procedures and brand standards. Create systems within the Restaurant to ensure food safety, such as LEAN Chicken. Ensure consistency with all Chick-fil-A procedures and brand standards. Complete SAFE Daily Critical and eRQA daily, evaluate results, and apply corrective measures, as appropriate. Ensure Restaurant Leaders are ServSafe Certified. Assess and ensure Restaurant has the necessary equipment, small wares, and office items for food safety, food quality, and quick service. Ensure Restaurant facilities and equipment are well maintained and in working condition. Assess Restaurant cleanliness and create sustainable systems to maintain cleanliness. Analyze Customer Engagement Monitor survey results and create strategy for enhancing survey results, including coaching and solving for opportunities. Evaluate Restaurant vendor performance and make any necessary changes in vendor relationships. Ensure inventory levels are appropriate for specific Restaurant needs. Implement and oversee inventory and ordering processes, and train Team Members on the relevant processes. Identify and solve bottlenecks in the business, including innovating ways to maximize throughput. Analyze data, including End-of-Month package, to make optimal business decisions for the purpose of maximizing the Restaurant’s financial return. Ensure Restaurant readiness and the smooth transition of the Restaurant to the incoming Operator. Grand Opening Supervisor Responsibilities: Support the New Restaurant Opening process by consulting with Operators on planning strategy and execution of the Operator's vision for their individual business and the Winning Hearts Every Day Strategy. Consult with Operators on brand standards, operational issues, their business plans, sales generation, vendor strategy, and maximization of Restaurant layout. Recruit, select, and schedule Field Talent Staff (FTS) employed by Chick-fil-A, Inc. and ensure that all onboarding documents are complete and in compliance with applicable law(s). Supervise Field Talent Staff, including performance management, and ensure they understand and train Operator's Team Members to Chick-fil-A operational and brand standards. Oversee and manage the New Restaurant Opening budget, including labor, travel, meals, and entertainment. Provide consultation to Operators regarding systems to ensure food safety, such as LEAN Chicken. Complete SAFE Daily Critical and eRQA daily, evaluate results, and advise on corrective measures as appropriate. Forecast sales and advise Operators on recommended inventory levels. Consult with Operators regarding resources and tools available to ensure consistency with brand standards, including Pathway. Provide consultation on Operators' set up of Restaurants with necessary equipment, smallwares, and office items to ensure food safety, food quality, and quick service. Support and advise Operators on back-office systems. Consult with Operators to help identify and solve bottlenecks in the business. Create an exit strategy for the New Restaurant Opening support team to ensure minimal impact to brand standards and guest experience once departed. Responsibilities for other positions LDP Participants may hold: Information about the responsibilities of other positions, including but not limited to the Mobile Kitchen Lead role, staff projects, and other assignments based on the needs of the business will be made available as needed to LDP Participants. Minimum Qualifications Ability to consume the entirety of the Chick-fil-A menu without dietary restrictions to ensure quality and provide recommendations Valid US or Canadian Driver License Willing to travel 100 percent of the time Available to work on weekends Physical Requirements Requires prolonged standing Ability to work in noisy, crowded, and fast-paced Restaurant environments Ability to travel (domestic or international flights and driving long distances)
Salary Min85,000
Salary Max30
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://careers-chickfila.icims.com/jobs/19114/job
Apply URLhttps://careers-chickfila.icims.com/jobs/19114/job
First Seen At2026-05-31 18:52:26Z
Last Seen At2026-06-06 18:45:06Z
Last Checked At2026-06-06 18:45:06Z
Last Changed At2026-05-31 18:52:26Z
Inactive At—
Source Posted At2026-04-16 20:00:00Z
Source Updated At—
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    "@type": "JobPosting",
    "title": "External Leadership Development Program",
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    "datePosted": "2026-04-16T20:00:00+0000",
    "description": "<br><div></div><strong class=\"jdheading\">Overview</strong><br><br><p style=\"margin: 0px;\"> </p><div><p style=\"margin: 0in; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"><strong>Please review the below information BEFORE expressing interest in the Leadership Development Program: </strong></span></p><p style=\"margin: 0in; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"> </span></p><p style=\"margin: 0in; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\">1.<a href=\"https://www.youtube.com/watch?v=UZgma4tqoKY\"><span style=\"color: windowtext;\"> </span></a><a href=\"https://www.youtube.com/watch?v=UZgma4tqoKY\"><span style=\"color: #1155cc;\">What is LDP?</span></a></span></p><p style=\"margin: 0in; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"> </span></p><p style=\"margin: 0in; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\">2.<a href=\"https://www.chick-fil-a.com/leadership-development-program/how-to-apply\"><span style=\"color: windowtext;\"> </span></a><a href=\"https://www.chick-fil-a.com/leadership-development-program/how-to-apply\"><span style=\"color: #1155cc;\">Preparing to apply</span></a></span></p><p style=\"margin: 0in; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"> </span></p><p style=\"margin: 0in; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\">3.<a href=\"https://calendly.com/mike-grimaldi/external-leadership-development-program-webinar?month=2024-03\"><span style=\"color: #1155cc;\"> 60-min Live Informational Session:</span></a> Prior to applying, it is strongly recommended to attend a Live Informational Session to learn more about the program and ask questions to a recruiter and current LDP Participants. This virtual event dives deep into the history and purpose of LDP, the logistics of the program, training, salary and benefits, the interview process, and more. Please <a href=\"https://calendly.com/camryn-williams/external-leadership-development-program-webinar?month=2023-06\"><span style=\"color: #1155cc;\">register here</span></a>.</span></p><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: #333333;\">The Leadership Development Program (LDP) is a 24 to 36 month Developmental Program available to individuals who are interested in growing their business acumen and restaurant leadership skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses.  LDP’s vision is to develop healthy and high performing leaders who are influential at Chick-fil-A and beyond.  In the Program LDP Participants are expected to spend time in two different positions: Grand Opening Supervisor and Interim Manager. </span></p><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: #333333;\">Interim Managers manage Chick-fil-A, Inc.-Operated Restaurants (“CORs”). </span></p><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: #333333;\"> Grand Opening Supervisors consult with independent franchised Chick-fil-A Operators during the New Restaurant Opening process, and lead a team of trainers. </span></p><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: #333333;\">Further details on the job responsibilities of the Grand Opening Supervisor and Interim Manager positions are discussed below. </span></p><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: #333333;\">Additionally, LDP Participants may work in the rotational opportunities at the Support Center when a need is identified for an LDP Participant to lead a staff project.  Additional information about these potential positions will be made available as needed to successful LDP applicants.</span></p><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"color: #333333; font-family: calibri;\">Competitive LDP Candidates Will:</span></p><ul style=\"margin-top: 30.0pt; margin-bottom: .0001pt;\"><li style=\"margin: 30pt 0in 0.0001pt 0px; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"color: black; font-family: calibri;\">Know and Execute the Business</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"color: black; font-family: calibri;\">Know and Execute the Restaurant</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"color: black; font-family: calibri;\">Show Ownership</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"color: black; font-family: calibri;\">Act Wisely</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"color: black; font-family: calibri;\">Communicate Clearly</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"color: black; font-family: calibri;\">Connect Personally</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"color: black; font-family: calibri;\">Persist Creatively</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"color: black; font-family: calibri;\">Lead Humbly</span></li></ul><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"><strong><span style=\"font-size: 10.0pt; line-height: 115%; color: #333333;\">Salary and Compensation</span></strong><span style=\"font-size: 10.0pt; line-height: 115%; color: #333333;\">:</span></span></p><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; color: #333333; font-family: calibri;\">As of the date of this posting, the annual starting salary for this position is $85,000/year for exempt LDP Participants. The hourly rate for non-exempt LDP Participants in training is $30/hour.</span></p><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"><strong><span style=\"font-size: 10.0pt; line-height: 115%; color: #333333;\">Benefits</span></strong><span style=\"font-size: 10.0pt; line-height: 115%; color: #333333;\">:</span></span></p><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; color: #333333; font-family: calibri;\">Chick-fil-A, Inc. offers the following benefits for this position, subject to applicable eligibility requirements:</span></p><ul style=\"margin-top: 15.0pt; margin-bottom: .0001pt;\"><li style=\"margin: 15pt 0in 0.0001pt 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; color: #333333; font-family: calibri;\">Medical insurance, dental insurance, and vision insurance for the employee and eligible dependents;</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; color: #333333; font-family: calibri;\">Life and accidental death and dismemberment insurance;</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; color: #333333; font-family: calibri;\">Twelve (12) weeks fully paid short-term disability benefits;</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; color: #333333; font-family: calibri;\">401(k) retirement plan and employer-funded defined benefit pension plan;</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; color: #333333; font-family: calibri;\">Paid time off in the amount of fifty-six (56) hours at hire and an additional forty (40) hours every six months thereafter;</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; color: #333333; font-family: calibri;\">Paid holidays on Thanksgiving and Christmas;</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; color: #333333; font-family: calibri;\">Paid time off to serve on a jury up to twenty-six (26) weeks (130 business days);</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; color: #333333; font-family: calibri;\">Paid bereavement leave of up to twenty (20) days depending on relationship;</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Paid time off of up to twenty-six (26) weeks to perform certain military service obligations;</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Paid time off of up to four (4) weeks for bonding leave time following birth or adoption of a child;</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">3 additional days of paid time off for rest;</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; color: #333333; font-family: calibri;\">Income tax filing stipend for states outside of home state;</span></li><li style=\"margin: 0in 0in 7pt 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; color: #333333; font-family: calibri;\">Two personal trips for the employee and two for their spouse and any legal dependents each year</span></li></ul><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; color: #333333; font-family: calibri;\">Additional perks include company-provided laptop, professional development stipend, housing and rental car, financial wellness support, access to the Chick-fil-A Wellness Center, a company Wellness program, a company Employee Assistance Program, and access to discounted products and services through Chick-fil-A Marketplace.</span></p><p style=\"margin: 0in; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt; line-height: 115%; font-family: calibri;\"> </span></p><p style=\"margin: 0in; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt; line-height: 115%; font-family: calibri;\">Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need.</span></p></div> <br><strong class=\"jdheading\">Responsibilities</strong><br><br><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"><strong><span style=\"color: black;\">Interim Manager Responsibilities:</span></strong></span></p><ul style=\"margin-top: 30.0pt; margin-bottom: .0001pt;\"><li style=\"margin: 30pt 0in 0.0001pt 0px; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Protect the Chick-fil-A brand by ensuring food safety and quality and executing on the Winning Hearts Every Day Strategy.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Assess and analyze the current state of the Restaurant business in terms of people, quality and customer service, sales and brand growth, and financial return.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Develop a 30-, 60-, or 90-day business plan.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Recruit, hire, onboard, and supervise Team Members, including, but not limited to, completing new-hire and payroll paperwork, scheduling labor, completing biweekly payroll, and managing restaurant and Team Member performance.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Develop and implement plans for training Team Members to Pathway standards.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Create role clarity and facilitate clear communication amongst the team.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Conduct Team Member performance reviews and create performance management plans.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Develop processes and procedures to ensure compliance with all employment laws.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Recruit, select, and schedule Field Talent Staff (FTS) as needed.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Ensure that all Team Member onboarding documents are complete and in compliance with applicable law(s).</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Supervise and manage trainers’ performance, ensuring Trainers understand and train Team Members to Chick-fil-A procedures and brand standards.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Create systems within the Restaurant to ensure food safety, such as LEAN Chicken. Ensure consistency with all Chick-fil-A procedures and brand standards. Complete SAFE Daily Critical and eRQA daily, evaluate results, and apply corrective measures, as appropriate.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Ensure Restaurant Leaders are ServSafe Certified.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Assess and ensure Restaurant has the necessary equipment, small wares, and office items for food safety, food quality, and quick service.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Ensure Restaurant facilities and equipment are well maintained and in working condition.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Assess Restaurant cleanliness and create sustainable systems to maintain cleanliness.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Analyze Customer Engagement Monitor survey results and create strategy for enhancing survey results, including coaching and solving for opportunities.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Evaluate Restaurant vendor performance and make any necessary changes in vendor relationships.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Ensure inventory levels are appropriate for specific Restaurant needs.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Implement and oversee inventory and ordering processes, and train Team Members on the relevant processes.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Identify and solve bottlenecks in the business, including innovating ways to maximize throughput.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Analyze data, including End-of-Month package, to make optimal business decisions for the purpose of maximizing the Restaurant’s financial return.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Ensure Restaurant readiness and the smooth transition of the Restaurant to the incoming Operator.</span></li></ul><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"><strong><span style=\"color: black;\">Grand Opening Supervisor Responsibilities:</span></strong></span></p><ul style=\"margin-top: 30.0pt; margin-bottom: .0001pt;\"><li style=\"margin: 30pt 0in 0.0001pt 0px; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Support the New Restaurant Opening process by consulting with Operators on planning strategy and execution of the Operator's vision for their individual business and the Winning Hearts Every Day Strategy.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Consult with Operators on brand standards, operational issues, their business plans, sales generation, vendor strategy, and maximization of Restaurant layout.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Recruit, select, and schedule Field Talent Staff (FTS) employed by Chick-fil-A, Inc. and ensure that all onboarding documents are complete and in compliance with applicable law(s).</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Supervise Field Talent Staff, including performance management, and ensure they understand and train Operator's Team Members to Chick-fil-A operational and brand standards.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Oversee and manage the New Restaurant Opening budget, including labor, travel, meals, and entertainment.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Provide consultation to Operators regarding systems to ensure food safety, such as LEAN Chicken.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Complete SAFE Daily Critical and eRQA daily, evaluate results, and advise on corrective measures as appropriate.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Forecast sales and advise Operators on recommended inventory levels.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Consult with Operators regarding resources and tools available to ensure consistency with brand standards, including Pathway.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Provide consultation on Operators' set up of Restaurants with necessary equipment, smallwares, and office items to ensure food safety, food quality, and quick service.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Support and advise Operators on back-office systems.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Consult with Operators to help identify and solve bottlenecks in the business.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Create an exit strategy for the New Restaurant Opening support team to ensure minimal impact to brand standards and guest experience once departed.</span></li></ul><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"><strong><span style=\"color: black;\">Responsibilities for other positions LDP Participants may hold:</span></strong></span></p><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Information about the responsibilities of other positions, including but not limited to the Mobile Kitchen Lead role, staff projects, and other assignments based on the needs of the business will be made available as needed to LDP Participants.</span></p> <br><strong class=\"jdheading\">Required Qualifications (Knowledge, Skills, & Abilities)</strong><br><br><p style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"><strong><span style=\"font-size: 12.0pt; line-height: 115%;\">Minimum Qualifications</span></strong></span></p><ul style=\"margin-bottom: 0in; margin-top: 0px;\"><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Ability to consume the entirety of the Chick-fil-A menu without dietary restrictions to ensure quality and provide recommendations</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Valid US or Canadian Driver License</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Willing to travel 100 percent of the time</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Available to work on weekends</span></li></ul><p style=\"margin: 12pt 0in; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"><strong><span style=\"font-size: 12pt; line-height: 115%;\">Physical Requirements</span></strong></span></p><ul style=\"margin-bottom: 0in; margin-top: 0px;\"><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Requires prolonged standing</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Ability to work in noisy, crowded, and fast-paced Restaurant environments</span></li><li style=\"margin: 0in 0in 8pt 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Ability to travel (domestic or international flights and driving long distances)</span></li></ul> <br><strong class=\"jdheading\">Preferred Qualifications (Knowledge, Skills, & Abilities)</strong><br><br><ul><li><span style=\"font-family: calibri; font-size: 10pt;\">Prior restaurant industry experience strongly preferred</span></li><li><span style=\"font-family: calibri; font-size: 10pt;\">Bilingual/Spanish Proficiency </span></li></ul> <br><strong class=\"jdheading2\">Required Years of Experience</strong><br><br>5 <br><div></div><strong class=\"jdheading2\">Preferred Years of Experience</strong><br><br>5 <br><div></div><strong class=\"jdheading2\">Travel Requirements</strong><br><br>100% <br><div></div><strong class=\"jdheading2\">Required Level of Education</strong><br><br>Bachelor's degree or equivalent experience <br><div></div><strong class=\"jdheading2\">Preferred Level of Education</strong><br><br>Bachelor's Degree <br><div></div><strong class=\"jdheading2\">Required Major/Concentration</strong><br><br>All Majors/Concentrations <br><div></div><strong class=\"jdheading2\">Relocation Assistance Provided</strong><br><br>No<br><br><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"><strong><span style=\"color: black;\">Interim Manager Responsibilities:</span></strong></span></p><ul style=\"margin-top: 30.0pt; margin-bottom: .0001pt;\"><li style=\"margin: 30pt 0in 0.0001pt 0px; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Protect the Chick-fil-A brand by ensuring food safety and quality and executing on the Winning Hearts Every Day Strategy.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Assess and analyze the current state of the Restaurant business in terms of people, quality and customer service, sales and brand growth, and financial return.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Develop a 30-, 60-, or 90-day business plan.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Recruit, hire, onboard, and supervise Team Members, including, but not limited to, completing new-hire and payroll paperwork, scheduling labor, completing biweekly payroll, and managing restaurant and Team Member performance.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Develop and implement plans for training Team Members to Pathway standards.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Create role clarity and facilitate clear communication amongst the team.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Conduct Team Member performance reviews and create performance management plans.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Develop processes and procedures to ensure compliance with all employment laws.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Recruit, select, and schedule Field Talent Staff (FTS) as needed.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Ensure that all Team Member onboarding documents are complete and in compliance with applicable law(s).</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Supervise and manage trainers&rsquo; performance, ensuring Trainers understand and train Team Members to Chick-fil-A procedures and brand standards.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Create systems within the Restaurant to ensure food safety, such as LEAN Chicken. Ensure consistency with all Chick-fil-A procedures and brand standards. Complete SAFE Daily Critical and eRQA daily, evaluate results, and apply corrective measures, as appropriate.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Ensure Restaurant Leaders are ServSafe Certified.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Assess and ensure Restaurant has the necessary equipment, small wares, and office items for food safety, food quality, and quick service.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Ensure Restaurant facilities and equipment are well maintained and in working condition.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Assess Restaurant cleanliness and create sustainable systems to maintain cleanliness.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Analyze Customer Engagement Monitor survey results and create strategy for enhancing survey results, including coaching and solving for opportunities.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Evaluate Restaurant vendor performance and make any necessary changes in vendor relationships.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Ensure inventory levels are appropriate for specific Restaurant needs.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Implement and oversee inventory and ordering processes, and train Team Members on the relevant processes.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Identify and solve bottlenecks in the business, including innovating ways to maximize throughput.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Analyze data, including End-of-Month package, to make optimal business decisions for the purpose of maximizing the Restaurant&rsquo;s financial return.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Ensure Restaurant readiness and the smooth transition of the Restaurant to the incoming Operator.</span></li></ul><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"><strong><span style=\"color: black;\">Grand Opening Supervisor Responsibilities:</span></strong></span></p><ul style=\"margin-top: 30.0pt; margin-bottom: .0001pt;\"><li style=\"margin: 30pt 0in 0.0001pt 0px; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Support the New Restaurant Opening process by consulting with Operators on planning strategy and execution of the Operator's vision for their individual business and the Winning Hearts Every Day Strategy.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Consult with Operators on brand standards, operational issues, their business plans, sales generation, vendor strategy, and maximization of Restaurant layout.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Recruit, select, and schedule Field Talent Staff (FTS) employed by Chick-fil-A, Inc. and ensure that all onboarding documents are complete and in compliance with applicable law(s).</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Supervise Field Talent Staff, including performance management, and ensure they understand and train Operator's Team Members to Chick-fil-A operational and brand standards.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Oversee and manage the New Restaurant Opening budget, including labor, travel, meals, and entertainment.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Provide consultation to Operators regarding systems to ensure food safety, such as LEAN Chicken.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Complete SAFE Daily Critical and eRQA daily, evaluate results, and advise on corrective measures as appropriate.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Forecast sales and advise Operators on recommended inventory levels.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Consult with Operators regarding resources and tools available to ensure consistency with brand standards, including Pathway.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Provide consultation on Operators' set up of Restaurants with necessary equipment, smallwares, and office items to ensure food safety, food quality, and quick service.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Support and advise Operators on back-office systems.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Consult with Operators to help identify and solve bottlenecks in the business.</span></li><li style=\"background: white; margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Create an exit strategy for the New Restaurant Opening support team to ensure minimal impact to brand standards and guest experience once departed.</span></li></ul><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"><strong><span style=\"color: black;\">Responsibilities for other positions LDP Participants may hold:</span></strong></span></p><p style=\"margin: 15pt 0in 0in; background: white; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri; color: black;\">Information about the responsibilities of other positions, including but not limited to the Mobile Kitchen Lead role, staff projects, and other assignments based on the needs of the business will be made available as needed to LDP Participants.</span></p><br><br><p style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"><strong><span style=\"font-size: 12.0pt; line-height: 115%;\">Minimum Qualifications</span></strong></span></p><ul style=\"margin-bottom: 0in; margin-top: 0px;\"><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Ability to consume the entirety of the Chick-fil-A menu without dietary restrictions to ensure quality and provide recommendations</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Valid US or Canadian Driver License</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Willing to travel 100 percent of the time</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Available to work on weekends</span></li></ul><p style=\"margin: 12pt 0in; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-family: calibri;\"><strong><span style=\"font-size: 12pt; line-height: 115%;\">Physical Requirements</span></strong></span></p><ul style=\"margin-bottom: 0in; margin-top: 0px;\"><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Requires prolonged standing</span></li><li style=\"margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Ability to work in noisy, crowded, and fast-paced Restaurant environments</span></li><li style=\"margin: 0in 0in 8pt 0px; line-height: 115%; font-size: 11pt; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%; font-family: calibri;\">Ability to travel (domestic or international flights and driving long distances)</span></li></ul>",
    "jobLocation": {
      "@type": "Place",
      "address": {
        "@type": "PostalAddress",
        "postalCode": "30349",
        "addressRegion": "Georgia",
        "streetAddress": "5200 Buffington Rd.",
        "addressCountry": "United States",
        "addressLocality": "Atlanta"
      }
    },
    "employmentType": "FULL_TIME",
    "hiringOrganization": {
      "name": "Chick-fil-A, Inc."
    }
  },
  "detail_meta": {
    "url": "https://careers-chickfila.icims.com/jobs/19114/job",
    "status": 200,
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  },
  "sitemap_job": {
    "id": "19114",
    "url": "https://careers-chickfila.icims.com/jobs/19114/job",
    "slug": "external-leadership-development-program"
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}
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