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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></p><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(41, 105, 176);\"><strong>Bradford Health Services is an industry leader in providing hope and healing to people with substance use addiction and associated co-occurring disorders. &nbsp;We currently have immediate openings for the Accounts Receivable Insurance Collection position.</strong></span></div><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;line-height:107%;background:white;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;line-height:107%;background:white;'><span style=\"font-size: 16px; font-family: Calibri, sans-serif; color: black;\"><strong>We are looking for someone with a solid background in billing and insurance in a health care setting, Customer Service oriented, all while maintaining confidentiality.&nbsp;</strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;line-height:107%;background:white;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;line-height:107%;background:white;'><span style=\"font-size: 16px; font-family: Calibri, sans-serif; color: black;\"><strong>Take a step forward in your career with&nbsp;</strong></span><span style=\"font-size: 16px; font-family: Calibri, sans-serif; color: rgb(41, 105, 176);\"><strong>Bradford Health Services.</strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:107%;'><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></p><div class=\"fr-view\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.17.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><p>&nbsp;</p><p id=\"isPasted\"><strong>Position Title:</strong> Accounts Receivable Collector&nbsp;<br><strong>Department:</strong> Fiscal Services<br><strong>Reports To:</strong> Revenue Cycle Operations Manager<br><strong>Supervises:</strong> N/A</p><p><strong>Position Summary</strong></p><p>The Accounts Receivable Collector is responsible for the comprehensive follow-up and resolution of aged healthcare accounts receivable. This includes managing payer denials, conducting detailed account reviews, and ensuring the timely and accurate resolution of outstanding balances. The position requires a strong focus on problem-solving, attention to detail, and the ability to work collaboratively with internal and external stakeholders while maintaining a high level of professionalism and compliance with confidentiality standards.</p><p><strong>Qualifications</strong></p><ul type=\"disc\"><li><strong>Education:</strong> High School diploma or GED equivalent required.</li><li><strong>Experience:</strong> Minimum of one (1) year of experience in healthcare billing and collections, including working knowledge of payer requirements, insurance denials, and electronic health record systems.</li><li><strong>Skills:</strong><ul type=\"circle\"><li>Proficiency in typing (minimum 50 wpm) and data entry with high accuracy.</li><li>Strong organizational and time management skills.</li><li>Effective communication skills, both verbal and written.</li><li>Ability to work independently with minimal supervision.</li></ul></li><li><strong>Technical Requirements:</strong> Familiarity with billing software, electronic claims submission, and Microsoft Office Suite.</li><li><strong>Physical Requirements:</strong> Ability to sit for extended periods (up to 7 hours per 8-hour shift) and to see and hear with or without correction.</li><li><strong>Additional Requirements:</strong> If applicable, two years of continuous, verifiable abstinence for individuals in recovery.</li></ul><p><strong>Essential Functions</strong></p><ol start=\"1\" type=\"1\"><li><strong>Accounts Receivable Management</strong><ul type=\"circle\"><li>Perform follow-up on aged accounts receivable to ensure timely resolution of balances.</li><li>Review and analyze payer denials, identify trends, and take corrective action as needed.</li><li>Conduct thorough reviews of patient accounts during the follow-up process to ensure accuracy and completeness of billing.</li></ul></li><li><strong>Claim Submission and Monitoring</strong><ul type=\"circle\"><li>Submit accurate and complete claims to insurance companies within one (1) business day of creation.</li><li>Track and follow up on outstanding claims within 14 days of submission and at regular intervals thereafter until resolution.</li></ul></li><li><strong>Patient Account Management</strong><ul type=\"circle\"><li>Communicate with patients regarding outstanding balances and establish payment arrangements when appropriate.</li><li>Follow up on patient account balances within 30 days of statement mailing and regularly thereafter until resolution.</li></ul></li><li><strong>Documentation and Reporting</strong><ul type=\"circle\"><li>Maintain accurate and up-to-date collection notes in the electronic system in compliance with organizational policies.</li><li>Provide regular updates to the Revenue Cycle Operations Manager and other stakeholders regarding account activity and escalations.</li></ul></li><li><strong>Collaboration and Communication</strong><ul type=\"circle\"><li>Serve as a professional point of contact for internal and external stakeholders, including insurance companies, patients, and third-party vendors.</li><li>Escalate unresolved or complex issues to the appropriate supervisor in a timely manner.</li></ul></li><li><strong>Compliance and Confidentiality</strong><ul type=\"circle\"><li>Adhere to the provisions of 42 CFR Part 2 (Confidentiality of Alcohol and Drug Abuse Patient Records) and 45 CFR (HIPAA).</li><li>Ensure all credit information and patient account details remain confidential.</li></ul></li><li><strong>Customer Service</strong><ul type=\"circle\"><li>Provide courteous and professional assistance to patients, families, and payer representatives.</li><li>Foster positive working relationships with colleagues, managers, and external contacts.</li></ul></li><li><strong>Additional Duties</strong><ul type=\"circle\"><li>Review and recommend accounts for outside collection when necessary.</li><li>Participate in training and professional development activities as required.</li><li>Perform other duties as assigned to support the team and organizational goals.</li></ul></li></ol><p><strong>Core Competencies</strong></p><ul type=\"disc\"><li>Problem-solving and critical thinking.</li><li>Accuracy and attention to detail.</li><li>Knowledge of insurance billing practices and healthcare regulations.</li><li>Ability to work in a cooperative and collaborative manner.</li><li>Strong ethical standards and commitment to maintaining confidentiality.</li></ul><p><strong>Work Environment and Expectations</strong></p><ul type=\"disc\"><li>Maintain regular attendance and punctuality.</li><li>Work in a fast-paced, deadline-driven environment.</li><li>Ability to remain alert and focused to perform duties safely and effectively.</li></ul><p>&nbsp;</p><p><br></p></div></div><p><br></p></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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