Referrals and DME Coordinator

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    "requisitionDescription": "<div><div><p>Arranges referral appointments with external service providers Ensures durable medical equipment and supplies are obtained for participants as per on medical orders.</p><p id=\"isPasted\"><strong><u>Referrals</u></strong></p><ul><li>Schedules referral appointments for participants with external service providers in the PACE network&nbsp;</li><li>Provides participants with necessary paperwork and specialized instructions for referral appointments.</li><li>Uses electronic health record to generate referral letters for appointments for each external service received by a participant, including emergency care and transportation.</li><li>Uses appointment scheduler in electronic health record to track appointments and ensure participants keep appointments</li><li>Telephones participants in advance of upcoming appointments to reduce no-shows.</li><li>Uses electronic record to document relevant telephone calls with participants and providers regarding appointments</li><li>Notifies external service providers in advance of any cancelled appointments.</li><li>Coordinates with family to provide transportation and accompany participants to outside appointments.</li><li>Arranges for personal care aides to escort participants for appointments if family is not available.</li><li>Schedules transportation for participants appointed to see external service providers.</li><li>Communicates with bus drivers to keep track of participants while keeping appointments.</li><li>Uses electronic health record to FAX and electronically submit referral information for external appointments</li><li>Provides a copy of each referral form to the Administrative Specialist for use in authorizing payment for claims submitted by service providers. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li></ul><p><strong><u>DME and Supplies</u></strong></p><ul><li>Obtains durable medical equipment (DME) and supplies for participants as per medical order or IDT</li><li>approval.</li><li>Orders DME and supplies from appropriate contracted vendors with Mountain Empire PACE</li><li>Maintains a record of DME and supplies obtained and other items as directed</li><li>Maintains a reminder/tracking system for reorders of DME and supplies</li><li>Must become familiar with DME equipment to assist participants on questions/needs.</li><li>Uses electronic health record to generate referral letters for DME&nbsp;</li><li>Uses electronic health record to FAX and electronically submit referral information for &nbsp;DME</li><li>Communicates with vendors about orders and reorders of DME and supplies.</li><li>Communicates with IDT, Quality Manager and Program Director regarding orders, delays issues re: DME/Supplies</li><li>Uses electronic record to document relevant telephone calls with participants and providers re: DME</li></ul><p><strong><u>Reception/Medical Records/Other</u></strong></p><ul><li>Performs the duties of the Reception and Medical Records Clerk in his/her absence.</li><li>Participates in staff meetings and in-service training sessions.</li><li>Performs other work duties as requested.</li><li>Acts only within the scope of his/her professional authority.</li></ul></div></div>\n",
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