Developer Support Engineer

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    "description": "<p><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Do you thrive on solving complex problems and want to make a real impact?</span></p>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">BringOz. is looking for a talented Developer Support Engineer (suitable for a Student Position) to join our team to help us support our growing global customer-base. </span></p>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">At BringOz. we turn logistics from a bottleneck into a strategic advantage. Our unified platform transforms fragmented operations into seamless, scalable execution empowering businesses to meet demand with speed and precision.</span></p>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">RESPONSIBILITIES:</span></p>\n<ul>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Investigate &amp; Resolve technical issues escalated from support agents.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Identify the root cause for issues.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Analyze system logs and dashboards to streamline troubleshooting.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Develop scripts for debugging and automating.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Reproduce customer scenarios for resolving relevant bugs/features.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Maintain and improve a knowledge base of known issues and solutions.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> The position includes liaising with CS, QA, Delivery and Sales teams.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">SKILLS &amp; QUALIFICATIONS:</span></p>\n<ul>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Currently pursuing a BSc or equivalent in Computer Science, Computer Engineering, or a related technical field.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Work is in shifts during the afternoon/evening hours.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Ability to work flexible hours and weekends, minimum 4 shifts per week.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">English at a high level/excellent proficiency - a must!</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Strong technical software-related debugging skills (Log analysis, root cause analysis, stack trace reading).</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">SQL  knowledge and hands-on experience (complex queries and deep data analysis).</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Be able to adapt and react quickly and with a clear head in troubleshooting situations.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">BONUS POINTS FOR:</span></p>\n<ul>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Ability to read and debug code in Java and Angular.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Experience with tools such as Postman.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Familiarity with ticketing systems such as Jira and Hubspot.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Hands-on experience in technical roles (e.g., Tier 3 Support, NOC, Production Engineer, or Junior DevOps/SRE).</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">WHY BRINGOZ.?</span></p>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">Join a team that’s transforming the logistics industry. At BringOz., you’ll work alongside passionate engineers solving real-world challenges at scale. We value reliability, innovation, and empowerment — and we’re building a platform that makes a meaningful difference for businesses worldwide.</span></p>",
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