Help Desk Specialist/System Administrator (Top Secret/SCI Clearance)

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  "list_job": {
    "id": "645",
    "isRemote": null,
    "location": {
      "city": "Barksdale AFB",
      "state": "Louisiana"
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    "jobOpeningName": "Help Desk Specialist/System Administrator (Top Secret/SCI Clearance)",
    "departmentLabel": "Louisiana",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Barksdale AFB",
      "state": "Louisiana",
      "postalCode": "71037",
      "addressCountry": "United States"
    },
    "datePosted": "2025-06-17",
    "atsLocation": {
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    "description": "<p><span style=\"font-weight: bold\">What company will I be working for?</span> You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow, we believe in making it matter for every employee, every customer, and every mission we support. That means that we put employees first, providing both innovative benefits and great technology. Check out <a href=\"https://inflow-ns.com/inflowees\" target=\"_blank\" rel=\"noopener noreferrer\">https://inflow-ns.com/inflowees</a> to learn more about what it’s like to be an Inflowee. </p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What level Clearance do I need?</span> You must possess an active <span style=\"font-weight: bold\">Top Secret/SCI</span> clearance.</p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">What will I be doing? </span>You will support providing Advisory and Assistance Services (A&amp;AS) and limited non-A&amp;AS support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas/locations CONUS and OCONUS, including deployed locations. In this role, you will:</p>\n<ul>\n<li><span style=\"font-size: 15px\">Provide installation and maintenance of communications units to ensure unbroken access to classified and unclassified Internet Protocol and telephone networks</span></li>\n<li><span style=\"font-size: 15px\">Maintain inventories of all communications equipment, provide on-site repair, track completion of all communications-related projects and provide client services to both Government and customer personnel</span></li>\n<li><span style=\"font-size: 15px\">Provide subject matter expert (SME) advice and assistance in and with the development, design, installation and security of emerging SMAC capabilities and facilities</span></li>\n<li><span style=\"font-size: 15px\">Remove, repair, and replace assemblies and subassemblies to optimally sustain voice, data, and video networks. This includes VOIP telephones and all VTC systems</span></li>\n<li><span style=\"font-size: 15px\">Establish priorities, maintain, test, troubleshoot and repair network systems equipment and circuits</span></li>\n<li><span style=\"font-size: 15px\">Isolate malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipment</span></li>\n<li><span style=\"font-size: 15px\">Monitor performance of systems and circuits</span></li>\n<li><span style=\"font-size: 15px\">Coordinate with outside units, coalition forces, DoD agencies and other service providers to analyze and isolate performance faults and implement corrective actions</span></li>\n<li><span style=\"font-size: 15px\">Check equipment for serviceability and perform preventative maintenance</span></li>\n<li><span style=\"font-size: 15px\">Isolate faults by coordinating with commercial service providers and depots to test system components and assembly</span></li>\n<li><span style=\"font-size: 15px\">Troubleshoot and analyze unusual or complex hardware and software malfunctions to resolve physical and logical processing problems and recommend acquisitions or equipment, software and/or hardware which will resolve operational problems</span></li>\n<li><span style=\"font-size: 15px\">Survey systems operation to identify and anticipate potential problems which could lead to loss or serious interruption of service</span></li>\n<li><span style=\"font-size: 15px\">Identify corrective or preventative procedures and take actions to rectify immediate problems and prevent future occurrences</span></li>\n<li><span style=\"font-size: 15px\">Perform testing, troubleshoot, and correct complex or unusual problems involving interface and interoperability of system components such as hardware, system software and application programs</span></li>\n<li><span style=\"font-size: 15px\">Ensure maintenance and upgrade procedures are established in such a way as to minimize disruption to normal business functions of organizations within the installation</span></li>\n<li><span style=\"font-size: 15px\">Provide proactive consultation and instruction with system users to ensure seamless implementation of changes</span></li>\n<li><span style=\"font-size: 15px\">Troubleshoot complex problems and provide support in a manner that minimizes interruptions in the customer’s ability to carry out business</span></li>\n<li><span style=\"font-size: 15px\">Coordinate with other IT specialist and management in identifying and correcting unusual or unprecedented problems and provide innovative approach to solving them</span></li>\n<li><span style=\"font-size: 15px\">Test and evaluate current and proposed equipment and software enhancement and advises management regarding acquisition proposals designed to enhance mission accomplishment through automation</span></li>\n<li><span style=\"font-size: 15px\">Analyze complex processes and/or a variety of unusual problems, questions, or conditions relative to the design and/or selection of management information systems and applications software technology</span></li>\n<li><span style=\"font-size: 15px\">Assess vendor-developed software available over the counter to ensure defined subject-matter requirements can be accommodated</span></li>\n<li><span style=\"font-size: 15px\">Develop standard procedures for account establishment, system maintenance, and system recovery</span></li>\n<li><span style=\"font-size: 15px\">Establish controls for data privacy and security in management information systems</span></li>\n<li><span style=\"font-size: 15px\">Participate in developing strategic plans for enhancement of the system environment, developing functional and technical requirements for acquisitions, conducting cost benefit analyses, feasibility studies, and related activities</span></li>\n<li><span style=\"font-size: 15px\">Work with management to isolate and correct complex problems which hinder the capability of the organization to fully utilize information management technology</span></li>\n<li><span style=\"font-size: 15px\">Work with Joint Interference Control Officers (JICO) to help develop plans, architecture, and tests to ensure current and future standoff weapon datalink communications are being met</span></li>\n<li><span style=\"font-size: 15px\">Administer and manage the overall SMAC IA program to include Communications Security (COMSEC), Emissions Security (EMSEC) and Computer Security (COMPUSEC) programs. Coordinate with base and MAJCOM IA managers to ensure unit compliance</span></li>\n<li><span style=\"font-size: 15px\">Perform System administrator duties as necessary, as well as perform tasks required to maintain, manage, and support all computers and network systems used in SMAC, to include but not limited to NIPRNet, SIPRNet, and JWICS. </span></li>\n<li><span style=\"font-size: 15px\">Other duties as assigned</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">What experience, training, and education do I need?</span></p>\n<p>You must meet the <span style=\"text-decoration: underline\">minimum</span> requirements:</p>\n<ul>\n<li><span style=\"font-size: 15px\"><span style=\"font-size: 16px\">Information Assurance Technical (IAT) Level II certification pursuant to DODI 8570.01 (CCNA, CYSA+, CND, Security+, etc.)</span></span><br></li>\n<li><span style=\"font-size: 15px\">Associate's degree or higher in Technology, Engineering, or Computer Information Systems related field</span></li>\n<li><span style=\"font-size: 15px\">Five (5) years of relevant experience in the Air Force Specialty Code (AFSC) 3D1X /3D0X, Cyber Transport Systems, or an equivalent field. Note: Education requirement can be waived if the personnel has more than ten years of experience</span></li>\n<li><span style=\"font-size: 15px\">Five (5) years of relevant experience with the following: Analyzing, explaining, and implementing new technology; evaluating the possible impacts of said new technology on organization missions; developing comprehensive strategies to satisfy requirements; and Offering alternative approaches in operating systems development and problem resolution</span><br></li>\n<li><span style=\"font-size: 15px\">Demonstrated experience with or operational knowledge of systems integration methods, performance tuning methods, test and evaluation methods and procedures, IT security principles and methods and project management principles and methods sufficient to plan and coordinate the installation of new products and equipment</span></li>\n<li><span style=\"font-size: 15px\">One (1) year of relevant experience with executing Risk Management Framework (RMF) processes as a primary duty or task and demonstrated knowledge of processes within the RMF</span></li>\n<li><span style=\"font-size: 15px\">Demonstrated experience with installing, maintaining, and modifying computer and network systems and provide advice respecting new system needs based on mission requirements</span></li>\n<li><span style=\"font-size: 15px\">Demonstrated experience with maintaining, troubleshooting and configuring Network Appliances, Servers and Virtual Desktops</span><br></li>\n<li><span style=\"font-size: 15px\">Demonstrated proficiency in executing Transient Electromagnetic Pulse Emanation Surveillance Technology (TEMPEST) certifications and understanding of TEMPEST restrictions within a Sensitive Compartmented Information Facility (SCIF) and Special Access Program Facility (SAPF)</span><br></li>\n<li><span style=\"font-size: 15px\">Two (2) years of demonstrated relevant experience using a high-level programming language, primarily LINUX</span></li>\n<li><span style=\"font-size: 15px\">Possess working knowledge of and/or one year experience developing or coding in LINUX, JAVA, C, C++ or similar environment as primary duty or task</span><br></li>\n<li><span style=\"font-size: 15px\">Active Top Secret/SCI clearance</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Where is the client site that I would be working for?</span> You will be working in Barksdale AFB, LA, address disclosed after your clearance is verified.</p>\n<p><br></p>\n<p><em><span>Inflow is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. </span></em></p>\n<p><br></p>\n<p><em><span>By submitting your application for a position at Inflow, you acknowledge and consent to our participation in the E-Verify program. If selected for hire, you will be required to provide specific documentation to establish your identity and eligibility to work in the United States, as required by federal law.</span></em></p>",
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    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://inflowhi.bamboohr.com/careers/645",
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