Lead Stylist / Assistant Manager

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    "datePosted": "2026-05-26T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Position Responsibilities:</strong> </p>\n<p> </p>\n<p><strong>Stylist Leadership & Client Experience:</strong></p>\n<p>❖ Lead the client experience from check-in to check-out, ensuring all Drybar standards are upheld.❖ Support stylists in delivering the ultimate Drybar Experience by coaching in the moment and modeling exceptional service.❖ Ensure that all company procedures, policies, and local regulations are followed.❖ Promote and uphold The Anatomy of a Blowout, ensuring consistency across all stylists.❖ Maintain awareness of shop promotions and merchandising.❖ May perform bartender duties as needed to support the shop.</p>\n<p>❖ Assist in book optimization. </p>\n<p> </p>\n<p><strong>Stylist Hiring & Training Support:</strong></p>\n<p>❖ Assist the Shop Educator in hosting and setting up recruiting events, including school demos and career fairs.❖ Support onboarding by helping new hires transition onto the floor.❖ Assist in facilitating advanced training sessions based on RYB comments, floor observations, and team needs.❖ Uphold all standards and procedures stated in the AOB (Anatomy of the Blowout).</p>\n<p> </p>\n<p><strong>Hair Quality & Coaching:</strong></p>\n<p>❖ Provide in-the-moment coaching to stylists to ensure hair quality and client satisfaction.❖ Observe and give feedback on performance, professionalism, and timing.❖ Encourage growth through ongoing education and feedback loops.</p>\n<p></p>\n<p><strong>Product Education:</strong></p>\n<p>❖ Support Shop Educator in training bartenders, stylists, and managers on product benefits and usage.❖ Ensure stylists educate clients on at-home care and product recommendations.❖ Assist in spearheading product launches and maintaining retail awareness.</p>\n<p><strong>Client Experience:</strong></p>\n<p>❖ Monitor RYB feedback and collaborate with the Shop Educator to apply coaching as needed.❖ Interact with clients regularly to gather firsthand feedback and ensure satisfaction.❖ Support positive resolution of client concerns in alignment with company values.</p>\n<p><strong>Team Experience & Shop Flow:</strong></p>\n<p>❖ Support a positive and inclusive culture in the shop❖ Delegate tasks to ensure smooth operations (breaks, cleaning, stocking, etc.).❖ Support stylists and bartenders on the floor with shampooing, finishing, and guest interaction when needed.❖ Lead by example</p>\n<p><strong>Shop Leadership & Communication:</strong></p>\n<p>❖ Serve as acting supervisor when Shop Educator or Operating Partner is not present.❖ Maintain open communication with the Operating Partner and Shop Educator.❖ Assist with administrative tasks and reporting as assigned.❖ Disseminate information shared in Pipeline and maintain awareness of promotions and sales goals.❖ Help keep team morale positive and solution-focused.</p>\n<p><strong> Supervisory Responsibilities:</strong></p>\n<p>❖ When Shop Educator and Operating Partner are unavailable, supervise Bartenders and Stylists during assigned shifts.❖ Report concerns, safety issues, or policy violations promptly to leadership.</p>\n<p><strong>Job Competencies:</strong></p>\n<p>❖ Commitment and dedication to customer service excellence.❖ Ability to relate to all kinds of people and resolve issues positively.❖ Strong peer relationships and problem-solving skills.❖ Excellent time management and task delegation.❖ Motivated, enthusiastic, and reliable.</p>\n<p> </p>\n<p><strong>Shop Leadership Expectation:</strong></p>\n<p>As a Lead Stylist, you are part of a small but powerful leadership team that keeps the shop running in top form.You are expected to:</p>\n<ul>\n <li>Incorporate Owners Mindset - what would owner or shop educator do?</li>\n <li>Champion the client experience and uphold Drybar standards at all times.</li>\n <li>Lead by example in both performance and attitude.</li>\n <li>Support the Operating Partner in achieving sales, staffing, and service goals.</li>\n <li>Help maintain a fun, professional, and high-energy environment for both clients and team members.</li>\n</ul>",
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          "streetAddress": "2044 S. Naperville Rd",
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