Sales Support Supervisor (CMD - 500) (1758)

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    "description": "<p style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><strong><u><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Scope of Work</span></span></u></strong><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">:</span></span></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:left;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Responsible for supporting the sales team and other components of Sales Management with</span></span></span></span></span></p>\r\n\r\n<p style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">regards to reports, project management, utilizing sales tools, CRM administration as well as</span></span></span></span></span></p>\r\n\r\n<p style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">marketing and communication support.</span></span></span></span></span></p>\r\n\r\n<p style=\"text-align:left;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><strong><u><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Primary Job Responsibilities</span></span></u></strong><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">:</span></span></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:left;\">&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Reports - Work closely with management to develop or refine reports for sales performance and management purposes.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Project Management - Provide a project management function for projects supporting the sales team or further development and refinement of the Sales Management process. Additional projects include the management of the chosen CRM tool, marketing, and communication programs. </span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Sales Tools - Ensure that targeted sales training programs are available to the appropriate team members. &nbsp;Also included is the selection and implementation of the most efficient technologies (infrastructure, as well as specific applications such as a Customer Relationship Management tool) to support the Company&#39;s sales strategies and plans.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Communication - Provide regular updated to the user community regarding changes to the system, issues, etc. </span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Issues and enhancements - Work with specific users to define the requirements and work with CMR vendor to implement changes on the system.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work with users to maintain the data to the most accurate level. Activities include, but not limited to, de-activating records, removing duplicates, etc. Additionally, every month, the team will review and purge any data from the system. Requests from users will be captured and tracked via the internal task list.&nbsp;&nbsp;&nbsp; </span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Answer any questions regarding the use of the CRM tool. Requests from users will be captured and tracked via the internal task list.&nbsp; Additionally, the group will provide structured training programs.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work closely with the sales team, which includes the development of collateral, coordinating the development of marketing material with 3rd party vendor based on WPI needs and keeping marketing materials up to date.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work closely with the sales team to develop communication programs, both internal and customer facing.</span></span></span></span></span></li>\r\n</ul>\r\n",
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    "qualifications": "<p style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><strong><u><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Minimum Qualifications</span></span></u></strong><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">:</span></span></span></span></span></p>\r\n\r\n<p style=\"text-align:left;\">&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Must have a minimum of 3 year(s) previous experience.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Bachelor&rsquo;s Degree, or equivalent combination of education and experience.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:left;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><strong><u><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">&nbsp;Requirements</span></span></u></strong><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">: Knowledge, Skills, and Abilities (KSA&rsquo;s)</span></span></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:left;\">&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Must be computer literate, a Windows based environment preferred (MS Word, Excel, Power Point, Access, Outlook).</span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Must be dependable and able to work independently.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Must have the ability to effectively supervise, motivate, and evaluate others.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Must accurately follow written and verbal instructions.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Must count accurately and write legibly.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\">&nbsp;</li>\r\n</ul>\r\n\r\n<p style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><strong><u><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Working Conditions</span></span></u></strong><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">:</span></span></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:left;\">&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Typical hours of work Monday through Friday; 8:00 a.m. to 5:00 p.m.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Weekend hours as necessary.</span></span></span></span></span></li>\r\n\t<li style=\"text-align:left;\"><span style=\"font-size:14pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">May require work in inclement weather conditions and/or hazardous work environments.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#222222;\">WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.<br />\r\n<br />\r\n<strong><span style=\"font-family:Calibri, sans-serif;\">En Espanol</span></strong><br />\r\nWPI es una instituci&oacute; n EEO/AA (igualdad de oportunidad/acci&oacute; n afirmativa) y no discrimina en base al sexo, edad, raza, color, religi&oacute;n, discapacidad f&iacute;sica o mental, credo, origen nacional, estatus veterano, orientaci&oacute; n sexual, infomaci&oacute; n gen&eacute;tica, identidad de g&eacute;nero, o expresi&oacute; n de g&eacute;nero en los programas o actividades los cuales opera.</span></span></span></span></span></p>\r\n",
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