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Client Accounts, Collections Representative - Medical

37aea356 49e2 4b67 9568 416d65c8e05f 19000101 000001 · St. Charles, IL, US, St. Charles, IL · On Site · Active · $20–$24 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company37aea356 49e2 4b67 9568 416d65c8e05f 19000101 000001
TitleClient Accounts, Collections Representative - Medical
Normalized title-
Department / team-
LocationSt. Charles, IL, United States
Work modelOn Site
Employment typeFull Time
Salary$20–$24 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-02-22 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 37aea356 49e2 4b67 9568 416d65c8e05f 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in St. Charles.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company37aea356 49e2 4b67 9568 416d65c8e05f 19000101 000001
Sourced0166d4e-ef29-437e-ba79-39bb04b5577b
ATS providerADP Workforce Now Recruiting

Description

In this role you will be responsible for monitoring and contacting clients with overdue balances to obtain payment. Must stay in compliance with collection laws and HIPAA at all times. The candidate should possess the following skills; attention to detail, thoroughness, well organized, proficient at analyzing information, and have familiarity with laboratory billing. Responsibilities: Pursue collection of overdue balances of client accounts by phone and form letters Send form letters to accounts based on the collection cycle as outlined in the procedures Make appropriate phone calls according to established procedures Contact doctor’s office for required information as needed Contact practitioner’s office regarding declined credit cards Answer incoming calls from client accounts Investigate any billing discrepancies Monitor clients on credit hold Resolve client issues in a professional manner Establish reasonable payment plans when necessary Ensure assigned turnaround time is met for all accounts Receivables- as noted in performance standards Strict adherence with HIPAA Call volume- approximately 10+ calls per hour without interruption Investigate validity of refunds Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent communication skills, both verbal and written; be detail oriented, well organized, adaptive, analytical, professional, and reliable; and be able to work independently and with a team in a fast-paced environment with emphasis on accuracy, customer service, thoroughness and timeliness. High school diploma or general education degree (GED). Knowledge and understanding of Credit and Collections Laws required. Experience Minimum three years of medical collection experience preferred Previous accounts payable experience preferred Proficient in Microsoft Office including Outlook, Excel and Word Previous experience with Sage 50 (Peachtree) highly preferred Previous experience with Laboratory Information Management Systems (LIMS) highly preferred Successful track record of managing and handling challenging situations Excellent interpersonal skills Strong multitasking ability, with strong data entry skills Excellent problem solving skills Strong math skills required Work Schedule: Monday- Friday 9:00 AM-5:30 PM Benefit Offering: Life, Medical, Dental, Vision Benefits 401K including employer match Paid PTO Onsite Role – Saint Charles, IL Commitment to Inclusion Doctor’s Data is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable accommodations are available to enable individuals with disabilities to perform essential job functions. Important Links EEO is the Law Supplemental Notice EEO Pay Transparency Notice Monday- Friday 9AM-5:30PM

Full job record

Job ID9fd8351d73dbfe622d8bafe14158366a85f0ecd0
Org ID76f7cca7-6dc4-43e4-9447-9d5c46316efd
Source IDd0166d4e-ef29-437e-ba79-39bb04b5577b
Board IDd0166d4e-ef29-437e-ba79-39bb04b5577b
Provideradp_workforcenow
Provider Job Key588896
TitleClient Accounts, Collections Representative - Medical
Normalized Title—
Statusactive
Activeyes
Location TextSt. Charles, IL, US, St. Charles, IL
Department—
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionIL
CitySt. Charles
Salary Raw20 To 24 (USD) Hourly
Salary Min20
Salary Max24
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=37aea356-49e2-4b67-9568-416d65c8e05f&ccId=19000101_000001&lang=en_US&type=JS&jobId=588896&jwId=9202889278321_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=37aea356-49e2-4b67-9568-416d65c8e05f&ccId=19000101_000001&lang=en_US&type=JS&jobId=588896&jwId=9202889278321_1
First Seen At2026-05-31 18:56:22Z
Last Seen At2026-06-06 13:14:13Z
Last Checked At2026-06-06 13:14:13Z
Last Changed At2026-06-06 13:14:13Z
Inactive At—
Source Posted At2026-02-22 20:48:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=37aea356-49e2-4b67-9568-416d65c8e05f|19000101_000001/date=2026-06-06/2026-06-06T13-14-13-107Z-a05db600d86da0f39967a8ffb66a4e63020c923f6008f64dded25ab0305a7a0a.json
Event Fields
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Extensions
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    "requisitionDescription": "<div><div><div><p data-pasted=\"true\">In this role you will be responsible for monitoring and contacting clients with overdue balances to obtain payment. &nbsp;Must stay in compliance with collection laws and HIPAA at all times. The candidate should possess the following skills; attention to detail, thoroughness, well organized, proficient at analyzing information, and have familiarity with laboratory billing.&nbsp;</p><p>Responsibilities: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><ul type=\"disc\"><li>Pursue collection of overdue balances of client accounts by phone and form letters &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Send form letters to accounts based on the collection cycle as outlined in the procedures</li><li>Make appropriate phone calls according to established procedures</li><li>Contact doctor&rsquo;s office for required information as needed</li><li>Contact practitioner&rsquo;s office regarding declined credit cards</li><li>Answer incoming calls from client accounts</li><li>Investigate any billing discrepancies</li><li>Monitor clients on credit hold</li><li>Resolve client issues in a professional manner</li><li>Establish reasonable payment plans when necessary &nbsp;&nbsp;</li><li>Ensure assigned turnaround time is met for all accounts</li><li>Receivables- as noted in performance standards</li><li>Strict adherence with HIPAA</li><li>Call volume- approximately 10+ calls per hour without interruption&nbsp;</li><li>Investigate validity of refunds</li><li>Other duties as assigned</li></ul><p><strong><u>QUALIFICATIONS&nbsp;</u>&nbsp;</strong></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. &nbsp;</p><ul type=\"disc\"><li>Excellent communication skills, both verbal and written; be detail oriented, well organized, adaptive, analytical, professional, and reliable; and be able to work independently and with a team in a fast-paced environment with emphasis on accuracy, customer service, thoroughness and timeliness.</li><li>High school diploma or general education degree (GED).&nbsp;</li><li>Knowledge and understanding of Credit and Collections Laws required.</li></ul><p><strong>Experience</strong></p><ul type=\"disc\"><li>Minimum three years of medical collection experience preferred</li><li>Previous accounts payable experience preferred&nbsp;</li><li>Proficient in Microsoft Office including Outlook, Excel and Word</li><li>Previous experience with Sage 50 (Peachtree) highly preferred</li><li>Previous experience with Laboratory Information Management Systems (LIMS) highly preferred</li><li>Successful track record of managing and handling challenging situations</li><li>Excellent interpersonal skills</li><li>Strong multitasking ability, with strong data entry skills</li><li>Excellent problem solving skills</li><li>Strong math skills required</li></ul><p>Work Schedule:</p><ul type=\"disc\"><li>Monday- Friday 9:00 AM-5:30 PM</li></ul><p>Benefit Offering:</p><ul type=\"disc\"><li>Life, Medical, Dental, Vision Benefits</li><li>401K including employer match</li><li>Paid PTO</li></ul><p>Onsite Role &ndash; <strong>Saint Charles, IL</strong></p><p><strong data-start=\"2649\" data-end=\"2676\">Commitment to Inclusion</strong></p><p data-start=\"2678\" data-end=\"3029\">Doctor&rsquo;s Data is proud to be an&nbsp;<strong data-start=\"2710\" data-end=\"2741\">Equal Opportunity Employer.</strong> We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.<br data-start=\"2909\" data-end=\"2912\"><em data-start=\"2912\" data-end=\"3029\">Reasonable accommodations are available to enable individuals with disabilities to perform essential job functions.</em></p><p style='margin: 0in 0in 8pt; font-family: Calibri, \"sans-serif\"; font-size: 11pt; text-align: left;'><span style=\"color: rgb(41, 105, 176);\"><em><span style=\"font-size: 14px; border: 1pt none windowtext; padding: 0in;\">Important Links</span></em></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-family: initial; font-size: 11pt; text-align: left;\"><span style='font-size: 15px; font-family: \"Times New Roman\", \"serif\"; color: rgb(41, 105, 176);'><a href=\"https://www.eeoc.gov/employees-job-applicants\" target=\"_blank\" style=\" border-box;outline: none;--tw-shadow: 0 0 #0000;--tw-ring-inset: var(--tw-empty,/*!*/ /*!*/);--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;color:var(--link-color);user-select: auto;\"><span style=\" border-box;outline: none;--tw-shadow: 0 0 #0000;--tw-ring-inset: var(--tw-empty,/*!*/ /*!*/);--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;\"><span style=\"text-decoration:none;\">EEO is the Law</span></span></a></span><span style=\"outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(41, 105, 176);\">&nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-family: initial; font-size: 11pt; text-align: left;\"><span style=\"outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(41, 105, 176);\"><a href=\"https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf\" target=\"_blank\" style=\" border-box;outline: none;--tw-shadow: 0 0 #0000;--tw-ring-inset: var(--tw-empty,/*!*/ /*!*/);--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;color:var(--link-color);user-select: auto;\"><span style=\"text-decoration:none;\">Supplemental Notice&nbsp;</span></a>&nbsp; EEO</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-family: initial; font-size: 11pt; text-align: left;\"><span style=\"outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(41, 105, 176);\"><a href=\"https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf\" target=\"_blank\" style=\" border-box;outline: none;--tw-shadow: 0 0 #0000;--tw-ring-inset: var(--tw-empty,/*!*/ /*!*/);--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;color:var(--link-color);user-select: auto;\"><span style=\"text-decoration:none;\">Pay Transparency</span></a> Notice</span></li></ul></div></div></div>\n<br/>Monday- Friday 9AM-5:30PM",
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