Home › Companies › B4c13e31 D828 4ef8 B726 Bd722e04e3e1 19000101 000001 › Customer Care Account Specialist
Customer Care Account Specialist
B4c13e31 D828 4ef8 B726 Bd722e04e3e1 19000101 000001 · 2885 Lorraine Ave - Temple, Temple, TX, US, Temple, TX · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | B4c13e31 D828 4ef8 B726 Bd722e04e3e1 19000101 000001 |
| Title | Customer Care Account Specialist |
| Normalized title | - |
| Department / team | - |
| Location | TX, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-18 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from B4c13e31 D828 4ef8 B726 Bd722e04e3e1 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | B4c13e31 D828 4ef8 B726 Bd722e04e3e1 19000101 000001 |
| Source | 6ee990c7-32a2-47f1-a254-005086f238ae |
| ATS provider | ADP Workforce Now Recruiting |
Description
Job Title: Customer Care Account Specialist
Location: Temple, TX
Reports To: Customer Success Manager
Primary duties will include:
• Provide excellent service and support to our dealer partners and end users via phone, email, chat, and video conferencing.
• Engage clients and serve as their single point of contact for all sales support activities to include, but not limited to, lead transfer and follow up, quoting, order entry and verification, specification and compatibility inquiries, and general customer service inquiries.
• Clarify and process purchase orders.
• Proof/verify orders of fellow account specialists.
• Evaluate and process claims for replacement items and/or parts due to freight damage, concealed damage, quality, warranty, etc.
• Welcome new dealers when their first purchase order is received and guide them through order entry process.
• Provide pro forma invoices for cash in advance customers and monitoring for payment.
• Assist end users and dealers with product assembly instructions.
• Process quote requests.
• Assist BDMs with HubSpot oversight and data integrity.
• Interact with different departments to assist customers- including production, sales, accounting, and shipping.
• Other duties as assigned
Requirements:
• At least 2 years of customer service experience required.
• Experience with furniture sales/customer service is preferred, but not required
• Attention to detail and ability to ensure functions are completed timely.
• Ability to multitask and move quickly from one task to another, often with interruptions.
• Must be an excellent time manager and able to prioritize and handle critical tasks seamlessly.
• Effective verbal and written communication skills to promote highly effective communication and persuasive skills to form good business relationships with customers/clients.
• Ability to work in a fast-paced seasonal environment (Memorial Day to Labor Day is all hands-on deck).
• Intermediate knowledge of MS Word, Excel, and Outlook.
• Comfortable with engaging clients via video conferencing and/or face to face during factory visits.
• Ability to learn product line and become an expert with recommending MooreCo, Inc. solutions.
Preferred education:
• Bachelor’s Degree is preferred, High School Diploma required.
• We will consider additional experience in lieu of degree.
The essential physical & environmental requirements of the position are:
• Ability to regularly lift and/or move up to 20 lbs. without assistance.
• Ability to use hands to handle, control, or feel objects, tools, or controls.
• Ability to sit for prolonged periods at a desk and working on a computer and perform repetitive tasks.
• Ability to hear sounds and differentiate between them.
• Ability to visually understand distance, peripheral vision, depth perception, ability to adjust focus, and have color vision.
MooreCo Inc. is the leader in the educational and commercial markets for visual communication products, technology support equipment, and office furniture. We are guided by our Core Values:
• Have FUN at work!
• Extreme Customer Care
• Make it Personal
• Vision
MooreCo, Inc provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other class or status protected by state, federal, or local law.
At MooreCo we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in this job description, we encourage you to apply anyways. You may be just the right candidate for this role or other roles within our community.
Revised 7/22/2022 8:50 AM
Full job record
| Job ID | 9f9e5f429c60dfb363e34d56583ba769248c1a40 |
| Org ID | 2820313c-65fc-4f0f-90ce-4d7eb9d6b0de |
| Source ID | 6ee990c7-32a2-47f1-a254-005086f238ae |
| Board ID | 6ee990c7-32a2-47f1-a254-005086f238ae |
| Provider | adp_workforcenow |
| Provider Job Key | 999037 |
| Title | Customer Care Account Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | 2885 Lorraine Ave - Temple, Temple, TX, US, Temple, TX |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | TX |
| City | — |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b4c13e31-d828-4ef8-b726-bd722e04e3e1&ccId=19000101_000001&lang=en_US&type=JS&jobId=999037&jwId=9206549022427_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b4c13e31-d828-4ef8-b726-bd722e04e3e1&ccId=19000101_000001&lang=en_US&type=JS&jobId=999037&jwId=9206549022427_1 |
| First Seen At | 2026-05-31 18:34:58Z |
| Last Seen At | 2026-06-06 13:06:22Z |
| Last Checked At | 2026-06-06 13:06:22Z |
| Last Changed At | 2026-06-06 13:06:22Z |
| Inactive At | — |
| Source Posted At | 2026-05-18 18:11:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b4c13e31-d828-4ef8-b726-bd722e04e3e1|19000101_000001/date=2026-06-06/2026-06-06T13-06-22-494Z-3e0eeda0847f8993d9753afbd7d4bd26f0ab3b25eb3b8c03f3b16315ee616471.json |
Event Fields
{
"content_hash": "78f53cf9e913f487089793b0dd0465591b4218176bd36d19d172c24db9154f73",
"source_hash": "51afc5159d90360ec9ea6ff7d2cf3c2cda469e02ef35c2d33a4d1cd7926dffd1",
"last_changed_at": "2026-06-06T13:06:22.848Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "2885 Lorraine Ave - Temple, Temple, TX, US, Temple, TX",
"city": null,
"region": "TX",
"country": "United States",
"is_remote": false,
"confidence": 0.95
},
"salary_max": null,
"salary_min": null,
"inferred_at": "2026-06-06T13:06:22.834Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "2885 Lorraine Ave - Temple, Temple, TX, US, Temple, TX",
"city": null,
"region": "TX",
"country": "United States",
"is_remote": false,
"confidence": 0.95
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": null,
"workplace_type": null,
"salary_currency": null
}Extensions
{}Native Structured
{
"detail": {
"links": [],
"itemID": "9206549022427_1",
"postDate": "2026-05-18T14:11:00.000-04:00",
"workLevelCode": {
"shortName": "Full Time"
},
"customFieldGroup": {
"dateFields": [
{
"nameCode": {
"codeValue": "PostingDate"
},
"dateValue": "2026-05-18T14:11Z"
},
{
"nameCode": {
"codeValue": "CurrentServerDateTime"
},
"dateValue": "2026-06-06T09:06Z"
}
],
"numberFields": [
{
"numberValue": 0,
"categoryCode": {
"codeValue": "ApplicantCount"
}
},
{
"categoryCode": {
"codeValue": "AwardAmount"
}
}
],
"stringFields": [
{
"nameCode": {
"codeValue": "ExternalJobID"
},
"stringValue": "999037"
},
{
"nameCode": {
"codeValue": "CareerCenterRefId"
}
},
{
"nameCode": {
"codeValue": "GuidelineOid"
}
},
{
"nameCode": {
"codeValue": "CurrencySymbolOrCode"
}
},
{
"nameCode": {
"codeValue": "HomeDepartment"
},
"stringValue": ""
},
{
"nameCode": {
"codeValue": "JobClass"
},
"stringValue": "Admin Support"
}
],
"indicatorFields": [
{
"nameCode": {
"codeValue": "PriortyStatusFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "InternalPostingFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "MinValue"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsVsidApplicable"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsSassDlReqForExtPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsSassDlReqForIntPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsMonetaryFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsNonMonetaryFlag"
},
"indicatorValue": false
}
]
},
"requisitionTitle": "Customer Care Account Specialist",
"clientRequisitionID": "1393",
"organizationalUnits": [],
"postingInstructions": [],
"additionalProperties": {},
"requisitionLocations": [
{
"address": {
"cityName": "Temple",
"postalCode": "76501",
"countrySubdivisionLevel1": {
"codeValue": "TX"
}
},
"nameCode": {
"shortName": "2885 Lorraine Ave - Temple, Temple, TX, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"requisitionDescription": "<div><div><div><div><div><div><p><br></p><p id=\"isPasted\">Job Title: Customer Care Account Specialist</p><p>Location: Temple, TX</p><p>Reports To: Customer Success Manager</p><p><br></p><p>Primary duties will include:</p><p>•<span style=\"white-space:pre;\"> </span>Provide excellent service and support to our dealer partners and end users via phone, email, chat, and video conferencing.</p><p>•<span style=\"white-space:pre;\"> </span>Engage clients and serve as their single point of contact for all sales support activities to include, but not limited to, lead transfer and follow up, quoting, order entry and verification, specification and compatibility inquiries, and general customer service inquiries.</p><p>•<span style=\"white-space:pre;\"> </span>Clarify and process purchase orders.</p><p>•<span style=\"white-space:pre;\"> </span>Proof/verify orders of fellow account specialists. </p><p>•<span style=\"white-space:pre;\"> </span>Evaluate and process claims for replacement items and/or parts due to freight damage, concealed damage, quality, warranty, etc.</p><p>•<span style=\"white-space:pre;\"> </span>Welcome new dealers when their first purchase order is received and guide them through order entry process.</p><p>•<span style=\"white-space:pre;\"> </span>Provide pro forma invoices for cash in advance customers and monitoring for payment.</p><p>•<span style=\"white-space:pre;\"> </span>Assist end users and dealers with product assembly instructions.</p><p>•<span style=\"white-space:pre;\"> </span>Process quote requests.</p><p>•<span style=\"white-space:pre;\"> </span>Assist BDMs with HubSpot oversight and data integrity.</p><p>•<span style=\"white-space:pre;\"> </span>Interact with different departments to assist customers- including production, sales, accounting, and shipping. </p><p>•<span style=\"white-space:pre;\"> </span>Other duties as assigned</p><p><br></p><p>Requirements:</p><p>•<span style=\"white-space:pre;\"> </span>At least 2 years of customer service experience required.</p><p>•<span style=\"white-space:pre;\"> </span>Experience with furniture sales/customer service is preferred, but not required</p><p>•<span style=\"white-space:pre;\"> </span>Attention to detail and ability to ensure functions are completed timely.</p><p>•<span style=\"white-space:pre;\"> </span>Ability to multitask and move quickly from one task to another, often with interruptions.</p><p>•<span style=\"white-space:pre;\"> </span>Must be an excellent time manager and able to prioritize and handle critical tasks seamlessly.</p><p>•<span style=\"white-space:pre;\"> </span>Effective verbal and written communication skills to promote highly effective communication and persuasive skills to form good business relationships with customers/clients.</p><p>•<span style=\"white-space:pre;\"> </span>Ability to work in a fast-paced seasonal environment (Memorial Day to Labor Day is all hands-on deck).</p><p>•<span style=\"white-space:pre;\"> </span>Intermediate knowledge of MS Word, Excel, and Outlook.</p><p>•<span style=\"white-space:pre;\"> </span>Comfortable with engaging clients via video conferencing and/or face to face during factory visits.</p><p>•<span style=\"white-space:pre;\"> </span>Ability to learn product line and become an expert with recommending MooreCo, Inc. solutions.</p><p><br></p><p>Preferred education:</p><p>•<span style=\"white-space:pre;\"> </span>Bachelor’s Degree is preferred, High School Diploma required. </p><p>•<span style=\"white-space:pre;\"> </span>We will consider additional experience in lieu of degree.</p><p><br></p><p>The essential physical & environmental requirements of the position are:</p><p>•<span style=\"white-space:pre;\"> </span>Ability to regularly lift and/or move up to 20 lbs. without assistance.</p><p>•<span style=\"white-space:pre;\"> </span>Ability to use hands to handle, control, or feel objects, tools, or controls.</p><p>•<span style=\"white-space:pre;\"> </span>Ability to sit for prolonged periods at a desk and working on a computer and perform repetitive tasks.</p><p>•<span style=\"white-space:pre;\"> </span>Ability to hear sounds and differentiate between them.</p><p>•<span style=\"white-space:pre;\"> </span>Ability to visually understand distance, peripheral vision, depth perception, ability to adjust focus, and have color vision.</p><p><br></p><p>MooreCo Inc. is the leader in the educational and commercial markets for visual communication products, technology support equipment, and office furniture. We are guided by our Core Values: </p><p>•<span style=\"white-space:pre;\"> </span>Have FUN at work!</p><p>•<span style=\"white-space:pre;\"> </span>Extreme Customer Care</p><p>•<span style=\"white-space:pre;\"> </span>Make it Personal</p><p>•<span style=\"white-space:pre;\"> </span>Vision </p><p><br></p><p>MooreCo, Inc provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other class or status protected by state, federal, or local law.</p><p>At MooreCo we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in this job description, we encourage you to apply anyways. You may be just the right candidate for this role or other roles within our community.</p><p>Revised 7/22/2022 8:50 AM</p><p><br></p><p><br></p><p><br></p></div></div></div></div></div></div>\n",
"sponsoredVisaTypeCodes": []
},
"list_job": {
"links": [],
"itemID": "9206549022427_1",
"postDate": "2026-05-18T14:11:00.000-04:00",
"workLevelCode": {
"shortName": "Full Time"
},
"customFieldGroup": {
"dateFields": [
{
"nameCode": {
"codeValue": "PostingDate"
},
"dateValue": "2026-05-18T14:11Z"
},
{
"nameCode": {
"codeValue": "CurrentServerDateTime"
},
"dateValue": "2026-06-06T09:06Z"
}
],
"numberFields": [
{
"numberValue": 0,
"categoryCode": {
"codeValue": "ApplicantCount"
}
},
{
"categoryCode": {
"codeValue": "AwardAmount"
}
}
],
"stringFields": [
{
"nameCode": {
"codeValue": "ExternalJobID"
},
"stringValue": "999037"
},
{
"nameCode": {
"codeValue": "CareerCenterRefId"
}
},
{
"nameCode": {
"codeValue": "GuidelineOid"
}
},
{
"nameCode": {
"codeValue": "CurrencySymbolOrCode"
}
},
{
"nameCode": {
"codeValue": "HomeDepartment"
},
"stringValue": ""
},
{
"nameCode": {
"codeValue": "JobClass"
},
"stringValue": "Admin Support"
}
],
"indicatorFields": [
{
"nameCode": {
"codeValue": "PriortyStatusFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "InternalPostingFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "MinValue"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsVsidApplicable"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsSassDlReqForExtPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsSassDlReqForIntPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsMonetaryFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsNonMonetaryFlag"
},
"indicatorValue": false
}
]
},
"requisitionTitle": "Customer Care Account Specialist",
"clientRequisitionID": "1393",
"organizationalUnits": [],
"postingInstructions": [],
"additionalProperties": {},
"requisitionLocations": [
{
"address": {
"cityName": "Temple",
"postalCode": "76501",
"countrySubdivisionLevel1": {
"codeValue": "TX"
}
},
"nameCode": {
"shortName": "2885 Lorraine Ave - Temple, Temple, TX, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"sponsoredVisaTypeCodes": []
},
"detail_meta": {
"url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/999037?cid=b4c13e31-d828-4ef8-b726-bd722e04e3e1&ccId=19000101_000001&lang=en_US&locale=en_US",
"http_status": 200,
"content_type": "application/json;charset=UTF-8",
"response_bytes": 11038
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/9f9e5f429c60dfb363e34d56583ba769248c1a40?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/2820313c-65fc-4f0f-90ce-4d7eb9d6b0deJSONGET https://api.bluedoor.sh/job-postings/v1/sources/6ee990c7-32a2-47f1-a254-005086f238aeJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/9f9e5f429c60dfb363e34d56583ba769248c1a40/eventsJSON