7 MEDICAL SCHEDULING COORDINATOR

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    "description": "<p><span style=\"font-weight: bold\"><span style=\"font-size: 18pt\">ABF Medical Clinic Scheduler</span></span></p>\n<p><span style=\"font-weight: bold\"><span>Location:</span></span><span> In-Office<br><span style=\"font-weight: bold\">Job Type:</span> Full-Time<br><span style=\"font-weight: bold\">Reports To:</span> Office Manager</span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 18pt\">Job Summary:</span></span></p>\n<p><span>The <span style=\"font-weight: bold\">Medical Clinic Scheduler</span> is responsible for managing patient appointments efficiently, ensuring a smooth scheduling process for both in-office and Telehealth visits. This role involves handling scheduling inquiries, confirming appointments, updating patient records, verifying insurance, and assisting with front desk duties such as providing new patient packets, collecting copays, and maintaining strong communication with the billing department.</span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 18pt\">Key Responsibilities:</span></span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 14pt\">Appointment Scheduling &amp; Management:</span></span></p>\n<ul>\n<li><span>Schedule <span style=\"font-weight: bold\">25-30 in-office</span> patient appointments and <span style=\"font-weight: bold\">25 Telehealth</span> appointments daily.</span></li>\n<li><span>Ensure providers' schedules are optimized while minimizing patient wait times.</span></li>\n<li><span>Make daily confirmation calls to patients for their scheduled appointments.</span></li>\n<li><span>Handle all scheduling-related questions and appointment modifications.</span></li>\n<li><span>Reschedule appointments as needed, including managing cancellations and no-shows.</span></li>\n<li><span>Provide status updates on the <span style=\"font-weight: bold\">overall number of scheduled patients</span> daily.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 14pt\">Patient Communication &amp; Record Management:</span></span></p>\n<ul>\n<li><span>Chart patient appointment details and updates in the electronic health records (EHR) system.</span></li>\n<li><span>Verify and update patient demographic information, including phone number, address, and emergency contacts.</span></li>\n<li><span>Assist with providing <span style=\"font-weight: bold\">new patient packets</span> and ensuring all necessary documentation is completed.</span></li>\n<li><span>Assist patients with completing <span style=\"font-weight: bold\">assessment forms</span> upon check-in.</span></li>\n<li><span>Answer phone calls and respond to inquiries in a professional and courteous manner.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 14pt\">Insurance &amp; Billing Coordination:</span></span></p>\n<ul>\n<li><span>Verify patient insurance eligibility and benefits before appointments.</span></li>\n<li><span>Update patient insurance details in the system as needed.</span></li>\n<li><span>Collect <span style=\"font-weight: bold\">copays, deductibles, and outstanding balances</span> at check-in.</span></li>\n<li><span>Maintain effective communication with the billing department regarding insurance issues and payment collections.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 14pt\">Administrative &amp; Front Desk Support:</span></span></p>\n<ul>\n<li><span>Ensure the waiting area remains organized and welcoming for patients.</span></li>\n<li><span>Coordinate with medical assistants and providers to ensure patient flow efficiency.</span></li>\n<li><span>Assist with scanning and uploading documents into patient records.</span></li>\n<li><span>Maintain confidentiality of all patient information in compliance with HIPAA regulations.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 14pt\">Reporting &amp; Daily Updates:</span></span></p>\n<ul>\n<li><span>Provide <span style=\"font-weight: bold\">daily reports</span> on scheduled appointments, cancellations, and patient volume to the office manager.</span></li>\n<li><span>Track and report trends in no-shows, cancellations, and scheduling patterns.</span></li>\n<li><span>Communicate with providers about their daily schedules and patient load.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 14pt\">Additional Duties:</span></span></p>\n<ul>\n<li><span>Assist with patient outreach for follow-up appointments and routine care reminders.</span></li>\n<li><span>Coordinate with referral coordinators to schedule specialist or diagnostic appointments when needed.</span></li>\n<li><span>Support clinic staff with any additional administrative tasks as assigned.</span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 18pt\">Qualifications &amp; Skills:</span></span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span>Experience:</span></span><span> 1-2 years in medical scheduling, front desk, or administrative role in a healthcare setting preferred.</span></li>\n<li><span style=\"font-weight: bold\"><span>Education:</span></span><span> High school diploma or equivalent required; additional certification in medical administration is a plus.</span></li>\n<li><span style=\"font-weight: bold\"><span>Skills:</span></span>\n<ul>\n<li><span>Strong multitasking and organizational skills.</span></li>\n<li><span>Excellent communication and interpersonal skills.</span></li>\n<li><span>Proficiency in using <span style=\"font-weight: bold\">Electronic Health Records (EHR) systems</span>.</span></li>\n<li><span>Knowledge of medical terminology, insurance verification, and billing processes.</span></li>\n<li><span>Ability to work efficiently in a fast-paced clinical environment.</span></li>\n<li><span>Strong attention to detail and problem-solving abilities.</span></li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 18pt\">Work Schedule:</span></span></p>\n<ul>\n<li><span>Monday – Friday, (Mon-Thurs 8am-5pm) (Fri-9am-3pm)</span></li>\n</ul>",
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