FRONT DESK AGENT

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  "source_hash": "3ea9c4da4da45bff73100041a95744617eb296b4a4c0932f8f77412de26682d3",
  "last_changed_at": "2026-05-31T19:03:28.127Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Days Inn Encinitas - ENCINITAS, CA 92024; 133 ENCINITAS BLVD, ENCINITAS, CA, 92024, USA",
    "city": "ENCINITAS",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": 19,
  "inferred_at": "2026-06-06T19:17:27.217Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Days Inn Encinitas - ENCINITAS, CA 92024; 133 ENCINITAS BLVD, ENCINITAS, CA, 92024, USA",
      "city": "ENCINITAS",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "city": "ENCINITAS",
    "jobId": 311497,
    "level": "",
    "endDate": "",
    "legalId": 37,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "FRONT DESK AGENT ",
    "location": "Days Inn Encinitas - ENCINITAS, CA 92024",
    "startDate": "",
    "clientCode": "0JG13",
    "remoteType": "",
    "description": "<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><u><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">About our company:</span></span></u></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. </span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. </span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">At every level, the Springboard team is dedicated to going <em>Above &amp; Beyond</em> to deliver hotels that transform people, properties &amp; communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler&rsquo;s journey&mdash;inviting them to experience the frequency of each hotel&rsquo;s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard&rsquo;s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. </span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><a href=\"https://www.springboardhospitality.com/\" target=\"_blank\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">https://www.springboardhospitality.com/</span></span></a></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><u><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Primary mission: </span></span></u></span></span></span></p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-family:Montserrat\">Responsible for greeting and registering guests, providing excellent guest service, and settling the guest&rsquo;s account upon completion of their stay. The Front Desk Agent normally works a regular front desk shift but may be asked and assigned another shift due to work needs.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">SCOPE OF WORK + TEAM</span></span></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Reports to the Front Office Manager/Night Manager and Supervisors </span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Supports the front office team, sales team and guest experience </span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:16px\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">RESPONSIBILITIES </span></span></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Possesses knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. </span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Pre-register, block reservations and take same day reservations, when necessary, cancel room reservation according to cancellation guidelines.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Process guest check-ins by confirming reservations and review all noted information. Guest(s) without reservations can be sold an agreed upon room type. Register guest in OPERA, generate registration card and verify registrations with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Communicate services and amenities of the hotel to guests. </span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Maintain guest history files.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Set-up accurate accounts for each guest in accordance to their requirements, i.e. separate room/tax/incidentals, comp.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Maintain, monitor and balance room availability for any given day.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">File registration cards and vouchers by room number.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Handle VIP and upgraded accommodations</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Assist and process overbooked or &ldquo;walked&rsquo; guests.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Assist and provide room change accommodations.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Documents all guest requests, complaints, or problems.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Resolve guest complaints to ensure guest satisfaction.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Maintain organized and clean work area with necessary supplies.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Meet with FOM/Supervisor daily to review assignments and priorities.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Communicate with prior shift&#39;s Front Desk Agent to review all follow-up items.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Answer department telephone within 3 rings, correct greeting, and proper etiquette.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Montserrat\"><span style=\"color:#000000\">Take and relay messages accurately, completely, and promptly.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n",
    "jobCategory": "",
    "salaryRange": "$19.00 Hourly",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"FRONT DESK AGENT \",\"identifier\":\"J0JG13311497\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/A563C2B507A952E68EFB59C308F1BE33/jobs/311497\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A563C2B507A952E68EFB59C308F1BE33\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":19,\"maxValue\":0,\"unitText\":\"\"}},\"datePosted\":\"2025-03-08\",\"description\":\"Job DetailsJob Location: Days Inn Encinitas - ENCINITAS, CA 92024Salary Range: $19.00 HourlyAbout our company:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpringboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. \\r\\n\\r\\nSpringboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. \\r\\n\\r\\nAt every level, the Springboard team is dedicated to going Above &amp; Beyond to deliver hotels that transform people, properties &amp; communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler&rsquo;s journey&mdash;inviting them to experience the frequency of each hotel&rsquo;s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.\\r\\n\\r\\nSpringboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard&rsquo;s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. \\r\\n\\r\\nhttps://www.springboardhospitality.com/\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPrimary mission: \\r\\n\\r\\nResponsible for greeting and registering guests, providing excellent guest service, and settling the guest&rsquo;s account upon completion of their stay. The Front Desk Agent normally works a regular front desk shift but may be asked and assigned another shift due to work needs.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSCOPE OF WORK + TEAM\\r\\n\\r\\n\\r\\n\\tReports to the Front Office Manager/Night Manager and Supervisors \\r\\n\\tSupports the front office team, sales team and guest experience \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRESPONSIBILITIES \\r\\n\\r\\n\\r\\n\\tMain responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.\\r\\n\\tPossesses knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. \\r\\n\\tPre-register, block reservations and take same day reservations, when necessary, cancel room reservation according to cancellation guidelines.\\r\\n\\tProcess guest check-ins by confirming reservations and review all noted information. Guest(s) without reservations can be sold an agreed upon room type. Register guest in OPERA, generate registration card and verify registrations with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them.\\r\\n\\tCommunicate services and amenities of the hotel to guests. \\r\\n\\tMaintain guest history files.\\r\\n\\tSet-up accurate accounts for each guest in accordance to their requirements, i.e. separate room/tax/incidentals, comp.\\r\\n\\tMaintain, monitor and balance room availability for any given day.\\r\\n\\tFile registration cards and vouchers by room number.\\r\\n\\tHandle VIP and upgraded accommodations\\r\\n\\tAssist and process overbooked or &ldquo;walked&rsquo; guests.\\r\\n\\tAssist and provide room change accommodations.\\r\\n\\tDocuments all guest requests, complaints, or problems.\\r\\n\\tResolve guest complaints to ensure guest satisfaction.\\r\\n\\tMaintain organized and clean work area with necessary supplies.\\r\\n\\tResponsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times.\\r\\n\\tMeet with FOM/Supervisor daily to review assignments and priorities.\\r\\n\\tCommunicate with prior shift&#39;s Front Desk Agent to review all follow-up items.\\r\\n\\tAnswer department telephone within 3 rings, correct greeting, and proper etiquette.\\r\\n\\tTake and relay messages accurately, completely, and promptly.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\nQualificationsEXPERIENCE:\\r\\n\\r\\n\\r\\n\\tPrior Experience:\\r\\n\\r\\n\\t\\r\\n\\t\\t1+ Previous Front Desk experience of employment in a related position with this company or other companies in hotels or administration related work.  \\r\\n\\t\\r\\n\\t\\r\\n\\tIT Expertise: \\r\\n\\t\\r\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. \\r\\n\\t\\tMust have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation: \\r\\n\\r\\n\\t\\r\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tSubject Expertise: \\r\\n\\t\\r\\n\\t\\tMust be able to sustain composure, remain calm, and possess a positive attitude.\\r\\n\\t\\tMust be energetic and outgoing.\\r\\n\\t\\tMust be service oriented with excellent customer service skills.\\r\\n\\t\\tMust be able to follow directions with focus to detail, speed, and accuracy.\\r\\n\\t\\tMust be a team player with the ability to work under minimal supervision.\\r\\n\\t\\tMust be able to multi-task in a fast-paced work environment.\\r\\n\\t\\tMust possess excellent interpersonal and organizational skills.\\r\\n\\t\\tMust have basic knowledge or arithmetic.\\r\\n\\t\\tMust have the ability to input data and access information on the computer.\\r\\n\\t\\tMust have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred.\\r\\n\\t\\tMust be able to read, write, and understand the English language.\\r\\n\\t\\tMust be able to exercise confidentiality and discretion.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nOTHER EXPECTATIONS: \\r\\n\\r\\n\\r\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\r\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\r\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\r\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\r\\n\\r\\n\\r\\nBenefits:\\r\\n\\r\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\r\\n\\r\\nFull Time Benefits\\r\\n\\r\\n\\r\\n\\tCompetitive Base Salary\\r\\n\\tPTO\\r\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\r\\n\\t401K\\r\\n\\tCostco Membership\\r\\n\\tBereavement Leave\\r\\n\\tManagement Contract Referral Program\\r\\n\\tEducation Assistance\\r\\n\\r\\n\\r\\nAdditional Per Position \\r\\n\\r\\n\\r\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\r\\n\\tMonthly Cell Phone Stipend\\r\\n\\tDry Cleaning Services\\r\\n\\tHotel Level Executive Bonus Program\\r\\n\\tRetention Bonuses\\r\\n\\tLead Share Program\\r\\n\\tAssociate of the Month/Quarter &amp; Company-wide Associate of the Year Programs\\r\\n\\tAssociate Referral Bonus Program\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality Core Values: \\r\\n\\r\\n\\r\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\r\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. \\r\\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\r\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\r\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOLS Hotels &amp; Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \",\"responsibilities\":\"About our company:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpringboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. \\r\\n\\r\\nSpringboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. \\r\\n\\r\\nAt every level, the Springboard team is dedicated to going Above &amp; Beyond to deliver hotels that transform people, properties &amp; communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler&rsquo;s journey&mdash;inviting them to experience the frequency of each hotel&rsquo;s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.\\r\\n\\r\\nSpringboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard&rsquo;s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. \\r\\n\\r\\nhttps://www.springboardhospitality.com/\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPrimary mission: \\r\\n\\r\\nResponsible for greeting and registering guests, providing excellent guest service, and settling the guest&rsquo;s account upon completion of their stay. The Front Desk Agent normally works a regular front desk shift but may be asked and assigned another shift due to work needs.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSCOPE OF WORK + TEAM\\r\\n\\r\\n\\r\\n\\tReports to the Front Office Manager/Night Manager and Supervisors \\r\\n\\tSupports the front office team, sales team and guest experience \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRESPONSIBILITIES \\r\\n\\r\\n\\r\\n\\tMain responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.\\r\\n\\tPossesses knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. \\r\\n\\tPre-register, block reservations and take same day reservations, when necessary, cancel room reservation according to cancellation guidelines.\\r\\n\\tProcess guest check-ins by confirming reservations and review all noted information. Guest(s) without reservations can be sold an agreed upon room type. Register guest in OPERA, generate registration card and verify registrations with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them.\\r\\n\\tCommunicate services and amenities of the hotel to guests. \\r\\n\\tMaintain guest history files.\\r\\n\\tSet-up accurate accounts for each guest in accordance to their requirements, i.e. separate room/tax/incidentals, comp.\\r\\n\\tMaintain, monitor and balance room availability for any given day.\\r\\n\\tFile registration cards and vouchers by room number.\\r\\n\\tHandle VIP and upgraded accommodations\\r\\n\\tAssist and process overbooked or &ldquo;walked&rsquo; guests.\\r\\n\\tAssist and provide room change accommodations.\\r\\n\\tDocuments all guest requests, complaints, or problems.\\r\\n\\tResolve guest complaints to ensure guest satisfaction.\\r\\n\\tMaintain organized and clean work area with necessary supplies.\\r\\n\\tResponsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times.\\r\\n\\tMeet with FOM/Supervisor daily to review assignments and priorities.\\r\\n\\tCommunicate with prior shift&#39;s Front Desk Agent to review all follow-up items.\\r\\n\\tAnswer department telephone within 3 rings, correct greeting, and proper etiquette.\\r\\n\\tTake and relay messages accurately, completely, and promptly.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Springboard Hospitality\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A563C2B507A952E68EFB59C308F1BE33\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"133 ENCINITAS BLVD\",\"addressLocality\":\"ENCINITAS\",\"addressRegion\":\"CA\",\"postalCode\":92024,\"addressCountry\":\"USA\"}},\"qualifications\":\"EXPERIENCE:\\r\\n\\r\\n\\r\\n\\tPrior Experience:\\r\\n\\r\\n\\t\\r\\n\\t\\t1+ Previous Front Desk experience of employment in a related position with this company or other companies in hotels or administration related work.  \\r\\n\\t\\r\\n\\t\\r\\n\\tIT Expertise: \\r\\n\\t\\r\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. \\r\\n\\t\\tMust have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation: \\r\\n\\r\\n\\t\\r\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tSubject Expertise: \\r\\n\\t\\r\\n\\t\\tMust be able to sustain composure, remain calm, and possess a positive attitude.\\r\\n\\t\\tMust be energetic and outgoing.\\r\\n\\t\\tMust be service oriented with excellent customer service skills.\\r\\n\\t\\tMust be able to follow directions with focus to detail, speed, and accuracy.\\r\\n\\t\\tMust be a team player with the ability to work under minimal supervision.\\r\\n\\t\\tMust be able to multi-task in a fast-paced work environment.\\r\\n\\t\\tMust possess excellent interpersonal and organizational skills.\\r\\n\\t\\tMust have basic knowledge or arithmetic.\\r\\n\\t\\tMust have the ability to input data and access information on the computer.\\r\\n\\t\\tMust have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred.\\r\\n\\t\\tMust be able to read, write, and understand the English language.\\r\\n\\t\\tMust be able to exercise confidentiality and discretion.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nOTHER EXPECTATIONS: \\r\\n\\r\\n\\r\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\r\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\r\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\r\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\r\\n\\r\\n\\r\\nBenefits:\\r\\n\\r\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\r\\n\\r\\nFull Time Benefits\\r\\n\\r\\n\\r\\n\\tCompetitive Base Salary\\r\\n\\tPTO\\r\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\r\\n\\t401K\\r\\n\\tCostco Membership\\r\\n\\tBereavement Leave\\r\\n\\tManagement Contract Referral Program\\r\\n\\tEducation Assistance\\r\\n\\r\\n\\r\\nAdditional Per Position \\r\\n\\r\\n\\r\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\r\\n\\tMonthly Cell Phone Stipend\\r\\n\\tDry Cleaning Services\\r\\n\\tHotel Level Executive Bonus Program\\r\\n\\tRetention Bonuses\\r\\n\\tLead Share Program\\r\\n\\tAssociate of the Month/Quarter &amp; Company-wide Associate of the Year Programs\\r\\n\\tAssociate Referral Bonus Program\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality Core Values: \\r\\n\\r\\n\\r\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\r\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. \\r\\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\r\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\r\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOLS Hotels &amp; Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \",\"experienceRequirements\":\"EXPERIENCE:\\r\\n\\r\\n\\r\\n\\tPrior Experience:\\r\\n\\r\\n\\t\\r\\n\\t\\t1+ Previous Front Desk experience of employment in a related position with this company or other companies in hotels or administration related work.  \\r\\n\\t\\r\\n\\t\\r\\n\\tIT Expertise: \\r\\n\\t\\r\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. \\r\\n\\t\\tMust have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation: \\r\\n\\r\\n\\t\\r\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tSubject Expertise: \\r\\n\\t\\r\\n\\t\\tMust be able to sustain composure, remain calm, and possess a positive attitude.\\r\\n\\t\\tMust be energetic and outgoing.\\r\\n\\t\\tMust be service oriented with excellent customer service skills.\\r\\n\\t\\tMust be able to follow directions with focus to detail, speed, and accuracy.\\r\\n\\t\\tMust be a team player with the ability to work under minimal supervision.\\r\\n\\t\\tMust be able to multi-task in a fast-paced work environment.\\r\\n\\t\\tMust possess excellent interpersonal and organizational skills.\\r\\n\\t\\tMust have basic knowledge or arithmetic.\\r\\n\\t\\tMust have the ability to input data and access information on the computer.\\r\\n\\t\\tMust have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred.\\r\\n\\t\\tMust be able to read, write, and understand the English language.\\r\\n\\t\\tMust be able to exercise confidentiality and discretion.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nOTHER EXPECTATIONS: \\r\\n\\r\\n\\r\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\r\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\r\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\r\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\r\\n\\r\\n\\r\\nBenefits:\\r\\n\\r\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\r\\n\\r\\nFull Time Benefits\\r\\n\\r\\n\\r\\n\\tCompetitive Base Salary\\r\\n\\tPTO\\r\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\r\\n\\t401K\\r\\n\\tCostco Membership\\r\\n\\tBereavement Leave\\r\\n\\tManagement Contract Referral Program\\r\\n\\tEducation Assistance\\r\\n\\r\\n\\r\\nAdditional Per Position \\r\\n\\r\\n\\r\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\r\\n\\tMonthly Cell Phone Stipend\\r\\n\\tDry Cleaning Services\\r\\n\\tHotel Level Executive Bonus Program\\r\\n\\tRetention Bonuses\\r\\n\\tLead Share Program\\r\\n\\tAssociate of the Month/Quarter &amp; Company-wide Associate of the Year Programs\\r\\n\\tAssociate Referral Bonus Program\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality Core Values: \\r\\n\\r\\n\\r\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\r\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. \\r\\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\r\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\r\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOLS Hotels &amp; Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \",\"validThrough\":\"-0001-11-30\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "<p><span style=\"font-size:16px;\"><strong><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">EXPERIENCE:</span></span></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\"><strong><span style=\"font-family:Montserrat;\">Prior Experience:</span></strong></span>\r\n\r\n\t<ul style=\"list-style-type:square;\">\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Montserrat;\">1+ Previous Front Desk experience of employment in a related position with this company or other companies in hotels or administration related work. </span> </span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"font-size:16px;\"><strong><span style=\"font-family:Montserrat;\">IT Expertise: </span></strong></span>\r\n\t<ul style=\"list-style-type:square;\">\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Montserrat;\">Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. </span></span></li>\r\n\t\t<li><span style=\"font-family:Montserrat;\"><span style=\"font-size:16px;\">Must have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously.</span></span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\"><strong><span style=\"font-family:Montserrat;\">Education: </span></strong></span>\r\n\r\n\t<ul style=\"list-style-type:square;\">\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Montserrat;\">High School diploma or GED required; college degree preferred.</span></span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"font-size:16px;\"><strong><span style=\"font-family:Montserrat;\">Subject Expertise: </span></strong></span>\r\n\t<ul style=\"list-style-type:square;\">\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be able to sustain composure, remain calm, and possess a positive attitude.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be energetic and outgoing.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be service oriented with excellent customer service skills.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be able to follow directions with focus to detail, speed, and accuracy.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be a team player with the ability to work under minimal supervision.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be able to multi-task in a fast-paced work environment.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must possess excellent interpersonal and organizational skills.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must have basic knowledge or arithmetic.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must have the ability to input data and access information on the computer.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be able to read, write, and understand the English language.</span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Must be able to exercise confidentiality and discretion.</span></span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><strong><span style=\"font-family:Montserrat;\">OTHER EXPECTATIONS: </span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.</span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Demonstrate a working knowledge of all company safety and security procedures.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:16px;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\">Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.</span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><u><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Benefits:</span></span></u></span></span></span></p>\r\n\r\n<p><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Full Time Benefits</span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Competitive Base Salary</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">PTO</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Medical, Dental, Vision, Life, Pet Insurance</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">401K</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Costco Membership</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Bereavement Leave</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Management Contract Referral Program</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Education Assistance</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Additional Per Position </span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Employee Rates at all of Springboard Hospitality’s 35+ Hotels</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Monthly Cell Phone Stipend</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Dry Cleaning Services</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Hotel Level Executive Bonus Program</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Retention Bonuses</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Lead Share Program</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Associate of the Month/Quarter &amp; Company-wide Associate of the Year Programs</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Associate Referral Bonus Program</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><u><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard Hospitality Core Values: </span></span></u></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">CONNECTED. We are plugged into people, technology and the cutting edge of culture.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. </span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. </span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:16px;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">OLS Hotels &amp; Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.</span></span></span></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p> </p>",
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