Control Room Operator

{
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  "source_hash": "2238b1131b7d411378111089472c5c1e5b5a5e131b3756a0d381fe8e6292319a",
  "last_changed_at": "2026-05-30T05:53:09.463Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Johannesburg, Gauteng, 2196, South Africa",
    "city": "Johannesburg",
    "region": "Gauteng",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:33:16.126Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Johannesburg, Gauteng, 2196, South Africa",
      "city": "Johannesburg",
      "region": "Gauteng",
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "87",
    "isRemote": null,
    "location": {
      "city": "Johannesburg",
      "state": "Gauteng"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18621",
    "locationType": "0",
    "jobOpeningName": "Control Room Operator ",
    "departmentLabel": "Controllers",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Johannesburg",
      "state": "Gauteng",
      "postalCode": "2196",
      "addressCountry": "South Africa"
    },
    "datePosted": "2026-02-16",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"color: rgb(52, 73, 94); font-weight: bold\"><span style=\"font-size: 18pt; text-decoration: underline\">ABOUT AURA</span></span></p>\n<p>At AURA, we are revolutionising the way security and medical assistance is delivered.</p>\n<p><br></p>\n<p>Our smart and scalable technology platform connects over 2,500 security and medical responders, ensuring that help is always just a call away. We provide instant emergency assistance through our platform, integrating with customer portals via API, WhatsApp, custom apps, and IoT devices.</p>\n<p><br></p>\n<p>Our mission is to make emergency security and medical support more accessible, affordable, and reliable.</p>\n<p>While we may not have immediate openings, we are constantly expanding and seeking talented Control Room Operators/Controllers to join our team in the future. By joining our talent pool, you will be considered for relevant roles when they arise.</p>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-weight: bold\"><span style=\"font-size: 18pt; text-decoration: underline\">WHAT WE ARE LOOKING FOR:</span></span></p>\n<p>We are looking for PSIRA-registered Control Room Operators/Controllers who meet the following criteria:</p>\n<ul>\n<li>PSIRA Registered with valid certification</li>\n<li>Matric/Grade 12 qualification (or equivalent)</li>\n<li>Previous experience in security operations, control room management, or medical operations (e.g., emergency medical response or coordination) is highly advantageous</li>\n<li>Ability to work in a fast-paced, high-pressure environment</li>\n<li>Strong communication skills, both written and verbal</li>\n<li>Excellent problem-solving skills and attention to detail</li>\n<li>Proficient in security monitoring systems and equipment (experience with IoT devices or integrated platforms is a plus</li>\n<li><span>Empathy and the ability to handle sensitive situations with understanding and care</span></li>\n<li><span>Strong telephone etiquette and the ability to professionally manage communication with clients and responders</span></li>\n<li><span>High level of emotional intelligence to effectively assess and respond to individuals in distress, ensuring a calm and supportive environment</span></li>\n<li><span>Willingness to work flexible hours, including nights, weekends, and public holidays</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-weight: bold\"><span style=\"font-size: 18pt; text-decoration: underline\">KEY RESPONSIBILITIES:</span></span></p>\n<ul>\n<li>Dispatching security personnel or coordinating emergency responses</li>\n<li>Managing emergency medical situations by coordinating with medical/ security responders</li>\n<li>Maintaining accurate records of all activities, incidents, and reports</li>\n<li>Communicating with clients and internal teams to ensure effective security and medical solutions</li>\n<li>Operating and maintaining communication devices and control room equipment</li>\n<li>Adhering to safety protocols, procedures and ensuring compliance with regulations</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-weight: bold; text-decoration: underline\"><span style=\"font-size: 18pt\">WHY JOIN OUR TALENT POOL?</span></span></p>\n<ul>\n<li>Be among the first to know when positions open for Control Room Operators/Controllers at AURA</li>\n<li>Work with a cutting-edge company that uses innovative technology to provide real-time emergency assistance across multiple countries</li>\n<li>Gain the opportunity to join a forward-thinking team in a fast-growing, global operation</li>\n<li>Build your career with a company committed to growth, professional development, and making an impact</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-weight: bold\"><span style=\"font-size: 18pt; text-decoration: underline\">REMUNERATION &amp; BENEFITS</span></span></p>\n<ul>\n<li><span style=\"color: rgb(38, 38, 38); font-size: 12pt\">Basic Salary</span></li>\n<li><span style=\"color: rgb(38, 38, 38); font-size: 12pt\">Benefits: Medical Insurance/ Provident fund </span></li>\n<li><span style=\"color: rgb(38, 38, 38); font-size: 12pt\">Subscription to Always Safe App </span></li>\n</ul>",
    "compensation": "10500",
    "departmentId": "18621",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Control Room Operator ",
    "departmentLabel": "Controllers",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://aura.bamboohr.com/careers/87",
    "employmentStatusLabel": "Full-Time"
  }
}