Tour & Docent Coordinator

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    "description": "<p style=\"text-align:justify;margin-bottom:13px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><b><i><span style=\"line-height:115%;\">About the Senator John Heinz History Center</span></i></b></span></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><i><span style=\"line-height:115%;\">The Senator John Heinz History Center is a Smithsonian-affiliated Museum and a first-day Pittsburgh attraction that presents compelling stories from American history with a Western Pennsylvania connection, all in an interactive and engaging environment for visitors of all ages.&#160; The largest history museum in Pennsylvania, the </span></i><a href=\"https://www.aam-us.org/programs/accreditation-excellence-programs/accreditation/\" style=\"color:#0000FF;text-decoration:underline;\" target=\"_blank\" rel=\"noreferrer noopener\"><i><span style=\"line-height:115%;\">AAM-accredited</span></i></a><i><span style=\"line-height:115%;\"> History Center attracts large and diverse audiences to its 370,000-square-foot facility in Pittsburgh&#8217;s historic Strip District that includes six floors of long-term and changing exhibition space along with spectacular spaces for unique events. </span></i></span></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><i><span style=\"line-height:115%;\">The History Center&#8217;s family of museums includes the Western Pennsylvania Sports Museum, a dynamic museum-within-a-museum; the Fort Pitt Museum in Point State Park; and Meadowcroft Rockshelter &amp; Historic Village, a National Historic Landmark located in Avella, Washington County, Pa. The History Center also leads a partnership of more than 125 regional historical societies, museums, and organizations dedicated to preserving local history &#8211; the History Center Affiliates Program.</span></i></span></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><i><span style=\"line-height:115%;\">A popular destination for families and visitors to our region, the History Center attracts more than 250,000 visitors annually and reaches millions through virtual programs and digital outreach. The History Center was recently recognized as America&#8217;s #1 History Museum by USA TODAY and &#8220;Pittsburgh&#8217;s Best Museum&#8221; by Pittsburgh Magazine. </span></i></span></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><b><u><span style=\"line-height:115%;\">Job Posting</span></u></b></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:13px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">The Tour &amp; Docent Coordinator works as a key member of the Senator Heinz History Center&#8217;s Learning Team. This individual&#8217;s primary responsibilities are to coordinate group tours and volunteer docents for the Heinz History Center, with a focus on K-12 students. The Tour &amp; Docent Coordinator maintains the database reservation system and ensures that group tour arrangements are successful from the initial tour request through the arrival of the group on their scheduled date until follow up post-visit with evaluations and invoicing. This position develops and implements processes for scheduling volunteer docents and works to establish and maintain positive relationships between the docents, museum staff, and group audiences. </span>The Tour &amp; Docent Coordinator facilitates the success of education programs by establishing and maintaining an efficient and effective reservation process and working closely with team members to provide meaningful learning experiences for groups.</span></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:13px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\">This is a full-time, salary, non-exempt position reporting to the Affiliates Program Manager.</span></span></span></span></p>",
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positive approach to problem solving, collaborating with others, and&#160; in approaching new tasks</span></span></span></span></li>\n\t<li style=\"margin-left:11px;text-align:justify;margin-bottom:13px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\">Highly organized project management skills; and the ability to use Microsoft Office suite of programs and reservation database.</span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><b><u><span style=\"line-height:115%;\">Why Work at the History Center?</span></u></b></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Rewarding, mission-driven work that makes an impact in the community</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Smithsonian-affiliated Museum located in Pittsburgh&#8217;s vibrant and historic Strip District</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Voted the #1 history museum in the nation by USA Today </span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Voted Best Museum in Pittsburgh by Pittsburgh Magazine</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Highly professional, collegial staff and dedicated volunteers</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Located in Pittsburgh, one of America&#8217;s &#8220;most livable&#8221; cities</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Dynamic workplace in Pittsburgh&#8217;s historic Strip District</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Full benefits package, including medical, dental, and vision insurance</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Flexible Spending Account (FSA) options</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">403(B) retirement plans with employer match</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Paid time off (vacation, personal, and sick days)</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Paid Parental Leave</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Nine (9) paid holidays</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Company paid life insurance / LTD</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Wellness and Employee Assistance Program</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Discounts in the Museum Shop and Cafe</span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Public transportation and parking options nearby</span></span></span></li>\n</ul>",
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