Home › Companies › 0FC2525D2BAACCC867F530405B87C262 › Branch Operations Officer
Branch Operations Officer
0FC2525D2BAACCC867F530405B87C262 · Mendon Branch - Mendon, IL 62351; 101 Collins, Mendon, IL, 62351, USA · Active · $44,369–$56,000 / year · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 0FC2525D2BAACCC867F530405B87C262 |
| Title | Branch Operations Officer |
| Normalized title | - |
| Department / team | Banking |
| Location | Mendon, IL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $44,369–$56,000 / year |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-04 / 2026-05-31 |
| Changed / last seen | 2026-06-04 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 0FC2525D2BAACCC867F530405B87C262. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Mendon. | Open |
| Department jobs | Active postings in Banking. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 0FC2525D2BAACCC867F530405B87C262 |
| Source | 19e4be32-01ed-45de-8ca2-0c70c620b03f |
| ATS provider | Paycom ATS |
Description
Description
First Bankers Trust Company is seeking a Branch Operations Officer for our Mendon Branch—someone who values efficiency, leadership, and making a positive impact in the community we serve.
Why Join Our Team?
We offer a competitive benefits package designed to support our employees’ health, financial security, and work-life balance, including:
Medical, dental, and vision insurance
Employer-sponsored retirement plan with company match and profit sharing
Paid time off, paid holidays, and additional leave benefits
12 hours of volunteering time off per year to help make a difference in your community
Life and disability insurance
Employee wellness and assistance programs
Professional development and growth opportunities
Opportunity to participate in special interest groups, such as Young Professionals, or one of our Employee Resource Groups
As a Branch Operations Officer , you will be responsible for overseeing the operations of an assigned bank branch. This position is highly focused on the operational needs of the branch, the leadership and staff management of the in-branch sales process as well as the customer service needs of the branch. In addition, the position is tasked with staff hiring, training and development in an efficient way to meet the current and changing needs of the bank’s customers. This position will work closely with the Senior Branch Operations Officer, the Consumer Business Development Officer, and various other cross-functional departments. The position will report to an assigned Business Development Officer within the Bank Branch network, but will oversight and support from the Senior Branch Operations Officer of the Bank.
Operations Management and Efficiency:
Oversee all aspects of branch operations, including opening and closing procedures, cash management, inventory control, facility management and staffing and scheduling.
Responsible for Branch staffing of the assigned branch. Responsible for the branch hiring, developing and supervising of the branch’s Universal Bankers.
Adhering to operational policies and procedures to improve efficiency and maintain compliance with company standards.
Monitor and analyze key performance indicators (KPIs) to evaluate branch performance and identify areas for improvement, specifically focused on cost control and staff efficiency.
Performs daily branch balancing of cash with concentrated effort on tracking, balancing, and reducing bank miscellaneous losses.
Ensure the branch maintains high standards of cleanliness, organization, and presentation.
Branch Sales
Lead Role in driving the in-branch sales process and cross selling of bank products and services within the assigned branch.
Provide leadership, supervision and governance of the Universal Banking team of the branch as it relates to the in-branch sales process within the assigned branch.
Close collaboration with other revenue drives of the branch to support and cross sell bank products and services.
Manage a portfolio of customers within the assigned branch. Providing proactive communication with customers to provide service, support and communicate bank specials and/or new products.
Oversee the SOAR retail business development program at the assigned branch.
Branch Service Quality
Monitor and evaluate customer service standards at assigned branch and staff, identifying areas for improvement and implementing necessary measures and/or changes.
Monitoring and analyzing the number and type of customer transaction levels at each branch – to support decisions on staffing, branch hours and emphasis on types of products to best serve our customers.
Work across departments to best serve customer support needs – specifically the best way to handle customer call volume through the branch network, electronic banking department and deposit operations.
Assist team members with day-to-day customer service and compliance with established policies and procedures relative to bank operations and security.
Assessing and training of staff to develop and deliver training programs to enhance the customer service skills of branch staff.
Leadership and Team Management:
Provide guidance, training, and performance feedback to ensure the team delivers exceptional service and meets sales targets.
Perform all necessary management functions, including recruiting & hiring, scheduling, training, conducting evaluations, annual increase allocations, and disciplinary action as required.
Motivate and inspire team members to achieve individual and collective goals.
Foster a positive work environment that encourages teamwork, collaboration, and employee development.
Financial Management:
Monitor and report on financial performance of the assigned branch – taking pro-active actions to achieve targets and meet established budgets.
Collaborate closely Branch Sales Officer, Market Presidents, Region Presidents and other accountable team members to drive bank and branch performance.
Collaborate with the finance department to ensure timely and accurate financial and sales reporting.
Marketing and Promotions:
Plan and execute promotional events, sales campaigns, and product launches.
Stay updated on market trends, competitor activities, and customer preferences to adjust marketing strategies accordingly.
Maintain visibility in the assigned branch community. Lead or participate in community events as needed to represent the bank.
Compliance and Risk Management:
Ensure compliance with company policies, procedures, and legal requirements.
Works closely with Internal Audit to facilitate, execute and respond to branch audits
Maintain a safe and secure working environment for employees and customers by implementing and enforcing security measures and protocols.
Identify and mitigate operational risks and issues through proactive risk management and problem-solving.
Qualifications
Bachelor's degree in business administration, retail management, or a related field (preferred but not required).
Proven experience in retail management, with 3-5 years of branch management experience
Strong people management skills, with the ability to motivate and develop a diverse team.
Excellent communication and interpersonal skills to interact effectively with staff, customers, and stakeholders.
Strong customer service skills
Ability to thrive in a fast-paced environment and multi-task daily job duties
Exhibits comprehensive knowledge of the field's policies, procedures, and practices
Ability to address non-routine job related/technical issues and problems, and refers complex issues to higher-level staff
Proficiency in using retail management software and Microsoft Office applications.
Knowledge of retail industry trends, customer behavior, and market dynamics.
Our values reflect our culture: Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, Innovation
When you choose to become a part of the team at First Bankers, you are getting more than a job. What comes along with the daily work is making a difference in other people's lives, working closely with teammates who are people you enjoy, contributing to a bigger picture, balancing work and home commitments, and developing yourself and your career. If that sounds like a good deal to you, apply for a position today.
Work Environment
This position typically works in a professional office setting. While performing the duties of this Job, the employee is regularly required to stand, move from one point to another, and use hands to manipulate, handle, or feel. The employee is frequently required to reach with hands and arms, speak, and hear. The employee will occasionally sit, stoop, lift, kneel, or crouch in the course of completing their job. The employee must occasionally lift and/or move up to 25 pounds.
The salary range provided in this job posting represents what the company reasonably expects to pay for the position based on the minimum qualification requirements included at the time of posting. Actual compensation may vary based on factors including, but not limited to, individual experience, education, and skill level.
First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.
Full job record
| Job ID | 9ef2d51a548b629e1a5b5dbd009fb64698c182b3 |
| Org ID | b29d80b3-f4a9-4c5b-8296-7622b6510d5d |
| Source ID | 19e4be32-01ed-45de-8ca2-0c70c620b03f |
| Board ID | 19e4be32-01ed-45de-8ca2-0c70c620b03f |
| Provider | paycom |
| Provider Job Key | 440556 |
| Title | Branch Operations Officer |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Mendon Branch - Mendon, IL 62351; 101 Collins, Mendon, IL, 62351, USA |
| Department | Banking |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IL |
| City | Mendon |
| Salary Raw | $44,369.00 - $56,000.00 Salary |
| Salary Min | 44,369 |
| Salary Max | 56,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=440556&clientkey=0FC2525D2BAACCC867F530405B87C262 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=440556&clientkey=0FC2525D2BAACCC867F530405B87C262 |
| First Seen At | 2026-05-31 19:03:41Z |
| Last Seen At | 2026-06-06 19:26:25Z |
| Last Checked At | 2026-06-06 19:26:25Z |
| Last Changed At | 2026-06-04 10:04:07Z |
| Inactive At | — |
| Source Posted At | 2026-05-04 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=0FC2525D2BAACCC867F530405B87C262/date=2026-06-06/2026-06-06T19-26-23-324Z-5ccfc70589b51034ea4e49d7a985fc68f32dc0c5aad39243f4da0aac690f02b5.json |
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"description": "<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">First Bankers Trust Company is seeking a <strong>Branch Operations Officer</strong> for our Mendon Branch—someone who values efficiency, leadership, and making a positive impact in the community we serve.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"> </span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Why Join Our Team?</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">We offer a competitive benefits package designed to support our employees’ health, financial security, and work-life balance, including:</span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Medical, dental, and vision insurance</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Employer-sponsored retirement plan with company match and profit sharing </span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Paid time off, paid holidays, and additional leave benefits</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">12 hours of volunteering time off per year to help make a difference in your community</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Life and disability insurance</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Employee wellness and assistance programs</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Professional development and growth opportunities</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Opportunity to participate in special interest groups, such as Young Professionals, or one of our Employee Resource Groups</span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">As a <strong>Branch Operations Officer</strong>, you will be responsible for overseeing the operations of an assigned bank branch. This position is highly focused on the operational needs of the branch, the leadership and staff management of the in-branch sales process as well as the customer service needs of the branch. In addition, the position is tasked with staff hiring, training and development in an efficient way to meet the current and changing needs of the bank’s customers. This position will work closely with the Senior Branch Operations Officer, the Consumer Business Development Officer, and various other cross-functional departments. The position will report to an assigned Business Development Officer within the Bank Branch network, but will oversight and support from the Senior Branch Operations Officer of the Bank.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Operations Management and Efficiency:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Oversee all aspects of branch operations, including opening and closing procedures, cash management, inventory control, facility management and staffing and scheduling.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Responsible for Branch staffing of the assigned branch. Responsible for the branch hiring, developing and supervising of the branch’s Universal Bankers.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Adhering to operational policies and procedures to improve efficiency and maintain compliance with company standards.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitor and analyze key performance indicators (KPIs) to evaluate branch performance and identify areas for improvement, specifically focused on cost control and staff efficiency. </span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Performs daily branch balancing of cash with concentrated effort on tracking, balancing, and reducing bank miscellaneous losses.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ensure the branch maintains high standards of cleanliness, organization, and presentation.</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Branch Sales</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Lead Role in driving the in-branch sales process and cross selling of bank products and services within the assigned branch.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Provide leadership, supervision and governance of the Universal Banking team of the branch as it relates to the in-branch sales process within the assigned branch.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Close collaboration with other revenue drives of the branch to support and cross sell bank products and services.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Manage a portfolio of customers within the assigned branch. Providing proactive communication with customers to provide service, support and communicate bank specials and/or new products.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Oversee the SOAR retail business development program at the assigned branch.</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Branch Service Quality</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitor and evaluate customer service standards at assigned branch and staff, identifying areas for improvement and implementing necessary measures and/or changes.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitoring and analyzing the number and type of customer transaction levels at each branch – to support decisions on staffing, branch hours and emphasis on types of products to best serve our customers.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Work across departments to best serve customer support needs – specifically the best way to handle customer call volume through the branch network, electronic banking department and deposit operations. </span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#2d2d2d\">Assist team members with day-to-day customer service and compliance with established policies and procedures relative to bank operations and security.</span> </span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Assessing and training of staff to develop and deliver training programs to enhance the customer service skills of branch staff.</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Leadership and Team Management:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Provide guidance, training, and performance feedback to ensure the team delivers exceptional service and meets sales targets.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#2d2d2d\">Perform all necessary management functions, including recruiting & hiring, scheduling, training, conducting evaluations, annual increase allocations, and disciplinary action as required.</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Motivate and inspire team members to achieve individual and collective goals.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Foster a positive work environment that encourages teamwork, collaboration, and employee development.</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Financial Management:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitor and report on financial performance of the assigned branch – taking pro-active actions to achieve targets and meet established budgets.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Collaborate closely Branch Sales Officer, Market Presidents, Region Presidents and other accountable team members to drive bank and branch performance. </span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Collaborate with the finance department to ensure timely and accurate financial and sales reporting.</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Marketing and Promotions:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Plan and execute promotional events, sales campaigns, and product launches.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Stay updated on market trends, competitor activities, and customer preferences to adjust marketing strategies accordingly.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain visibility in the assigned branch community. Lead or participate in community events as needed to represent the bank.</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Compliance and Risk Management:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ensure compliance with company policies, procedures, and legal requirements.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Works closely with Internal Audit to facilitate, execute and respond to branch audits</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain a safe and secure working environment for employees and customers by implementing and enforcing security measures and protocols.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Identify and mitigate operational risks and issues through proactive risk management and problem-solving.</span></span></li>\n</ul>\n",
"jobCategory": "Banking",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Branch Operations Officer\",\"identifier\":\"J0DD29440556\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/0FC2525D2BAACCC867F530405B87C262/jobs/440556\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=0FC2525D2BAACCC867F530405B87C262\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":44369,\"maxValue\":56000,\"unitText\":\"\"}},\"datePosted\":\"2026-05-04\",\"description\":\"Job DetailsLevel: ManagementJob Location: Mendon Branch - Mendon, IL 62351Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $44,369.00 - $56,000.00 SalaryTravel Percentage: NegligibleJob Shift: Mon - Fri DaysJob Category: BankingFirst Bankers Trust Company is seeking a Branch Operations Officer for our Mendon Branch—someone who values efficiency, leadership, and making a positive impact in the community we serve.\\n\\n \\n\\nWhy Join Our Team?\\n\\nWe offer a competitive benefits package designed to support our employees’ health, financial security, and work-life balance, including:\\n\\n\\n\\tMedical, dental, and vision insurance\\n\\tEmployer-sponsored retirement plan with company match and profit sharing \\n\\tPaid time off, paid holidays, and additional leave benefits\\n\\t12 hours of volunteering time off per year to help make a difference in your community\\n\\tLife and disability insurance\\n\\tEmployee wellness and assistance programs\\n\\tProfessional development and growth opportunities\\n\\tOpportunity to participate in special interest groups, such as Young Professionals, or one of our Employee Resource Groups\\n\\n\\n \\n\\nAs a Branch Operations Officer, you will be responsible for overseeing the operations of an assigned bank branch. This position is highly focused on the operational needs of the branch, the leadership and staff management of the in-branch sales process as well as the customer service needs of the branch. In addition, the position is tasked with staff hiring, training and development in an efficient way to meet the current and changing needs of the bank’s customers. This position will work closely with the Senior Branch Operations Officer, the Consumer Business Development Officer, and various other cross-functional departments. The position will report to an assigned Business Development Officer within the Bank Branch network, but will oversight and support from the Senior Branch Operations Officer of the Bank.\\n\\n \\n\\nOperations Management and Efficiency:\\n\\n\\n\\tOversee all aspects of branch operations, including opening and closing procedures, cash management, inventory control, facility management and staffing and scheduling.\\n\\tResponsible for Branch staffing of the assigned branch. Responsible for the branch hiring, developing and supervising of the branch’s Universal Bankers.\\n\\tAdhering to operational policies and procedures to improve efficiency and maintain compliance with company standards.\\n\\tMonitor and analyze key performance indicators (KPIs) to evaluate branch performance and identify areas for improvement, specifically focused on cost control and staff efficiency. \\n\\tPerforms daily branch balancing of cash with concentrated effort on tracking, balancing, and reducing bank miscellaneous losses.\\n\\tEnsure the branch maintains high standards of cleanliness, organization, and presentation.\\n\\n\\nBranch Sales\\n\\n\\n\\tLead Role in driving the in-branch sales process and cross selling of bank products and services within the assigned branch.\\n\\tProvide leadership, supervision and governance of the Universal Banking team of the branch as it relates to the in-branch sales process within the assigned branch.\\n\\tClose collaboration with other revenue drives of the branch to support and cross sell bank products and services.\\n\\tManage a portfolio of customers within the assigned branch. 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Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.\\n\",\"responsibilities\":\"First Bankers Trust Company is seeking a Branch Operations Officer for our Mendon Branch—someone who values efficiency, leadership, and making a positive impact in the community we serve.\\n\\n \\n\\nWhy Join Our Team?\\n\\nWe offer a competitive benefits package designed to support our employees’ health, financial security, and work-life balance, including:\\n\\n\\n\\tMedical, dental, and vision insurance\\n\\tEmployer-sponsored retirement plan with company match and profit sharing \\n\\tPaid time off, paid holidays, and additional leave benefits\\n\\t12 hours of volunteering time off per year to help make a difference in your community\\n\\tLife and disability insurance\\n\\tEmployee wellness and assistance programs\\n\\tProfessional development and growth opportunities\\n\\tOpportunity to participate in special interest groups, such as Young Professionals, or one of our Employee Resource Groups\\n\\n\\n \\n\\nAs a Branch Operations Officer, you will be responsible for overseeing the operations of an assigned bank branch. 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Lead or participate in community events as needed to represent the bank.\\n\\n\\nCompliance and Risk Management:\\n\\n\\n\\tEnsure compliance with company policies, procedures, and legal requirements.\\n\\tWorks closely with Internal Audit to facilitate, execute and respond to branch audits\\n\\tMaintain a safe and secure working environment for employees and customers by implementing and enforcing security measures and protocols.\\n\\tIdentify and mitigate operational risks and issues through proactive risk management and problem-solving.\\n\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"FIRST BANKERS TRUST GROUP\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=0FC2525D2BAACCC867F530405B87C262\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"101 Collins\",\"addressLocality\":\"Mendon\",\"addressRegion\":\"IL\",\"postalCode\":62351,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\n\\tBachelor's degree in business administration, retail management, or a related field (preferred but not required).\\n\\tProven experience in retail management, with 3-5 years of branch management experience\\n\\tStrong people management skills, with the ability to motivate and develop a diverse team.\\n\\tExcellent communication and interpersonal skills to interact effectively with staff, customers, and stakeholders.\\n\\tStrong customer service skills \\n\\tAbility to thrive in a fast-paced environment and multi-task daily job duties\\n\\tExhibits comprehensive knowledge of the field's policies, procedures, and practices \\n\\tAbility to address non-routine job related/technical issues and problems, and refers complex issues to higher-level staff\\n\\tProficiency in using retail management software and Microsoft Office applications.\\n\\tKnowledge of retail industry trends, customer behavior, and market dynamics.\\n\\n\\n \\n\\nOur values reflect our culture: Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, Innovation\\n\\n \\n\\nWhen you choose to become a part of the team at First Bankers, you are getting more than a job. What comes along with the daily work is making a difference in other people's lives, working closely with teammates who are people you enjoy, contributing to a bigger picture, balancing work and home commitments, and developing yourself and your career. If that sounds like a good deal to you, apply for a position today.\\n\\n \\n\\nWork Environment\\n\\nThis position typically works in a professional office setting. While performing the duties of this Job, the employee is regularly required to stand, move from one point to another, and use hands to manipulate, handle, or feel. The employee is frequently required to reach with hands and arms, speak, and hear. The employee will occasionally sit, stoop, lift, kneel, or crouch in the course of completing their job. The employee must occasionally lift and/or move up to 25 pounds. \\n\\n \\n\\nThe salary range provided in this job posting represents what the company reasonably expects to pay for the position based on the minimum qualification requirements included at the time of posting. Actual compensation may vary based on factors including, but not limited to, individual experience, education, and skill level.\\n\\n \\n\\nFirst Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.\\n\",\"experienceRequirements\":\"\\n\\tBachelor's degree in business administration, retail management, or a related field (preferred but not required).\\n\\tProven experience in retail management, with 3-5 years of branch management experience\\n\\tStrong people management skills, with the ability to motivate and develop a diverse team.\\n\\tExcellent communication and interpersonal skills to interact effectively with staff, customers, and stakeholders.\\n\\tStrong customer service skills \\n\\tAbility to thrive in a fast-paced environment and multi-task daily job duties\\n\\tExhibits comprehensive knowledge of the field's policies, procedures, and practices \\n\\tAbility to address non-routine job related/technical issues and problems, and refers complex issues to higher-level staff\\n\\tProficiency in using retail management software and Microsoft Office applications.\\n\\tKnowledge of retail industry trends, customer behavior, and market dynamics.\\n\\n\\n \\n\\nOur values reflect our culture: Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, Innovation\\n\\n \\n\\nWhen you choose to become a part of the team at First Bankers, you are getting more than a job. What comes along with the daily work is making a difference in other people's lives, working closely with teammates who are people you enjoy, contributing to a bigger picture, balancing work and home commitments, and developing yourself and your career. If that sounds like a good deal to you, apply for a position today.\\n\\n \\n\\nWork Environment\\n\\nThis position typically works in a professional office setting. While performing the duties of this Job, the employee is regularly required to stand, move from one point to another, and use hands to manipulate, handle, or feel. The employee is frequently required to reach with hands and arms, speak, and hear. The employee will occasionally sit, stoop, lift, kneel, or crouch in the course of completing their job. The employee must occasionally lift and/or move up to 25 pounds. \\n\\n \\n\\nThe salary range provided in this job posting represents what the company reasonably expects to pay for the position based on the minimum qualification requirements included at the time of posting. Actual compensation may vary based on factors including, but not limited to, individual experience, education, and skill level.\\n\\n \\n\\nFirst Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.\\n\",\"industry\":\"Banking\",\"validThrough\":\"2026-06-18\",\"workHours\":\"Mon - Fri Days\",\"educationRequirements\":\"2 Year Degree\"}",
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"qualifications": "<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Bachelor's degree in business administration, retail management, or a related field (preferred but not required).</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Proven experience in retail management, with 3-5 years of branch management experience</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Strong people management skills, with the ability to motivate and develop a diverse team.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Excellent communication and interpersonal skills to interact effectively with staff, customers, and stakeholders.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Strong customer service skills </span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to thrive in a fast-paced environment and multi-task daily job duties</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Exhibits comprehensive knowledge of the field's policies, procedures, and practices </span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to address non-routine job related/technical issues and problems, and refers complex issues to higher-level staff</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Proficiency in using retail management software and Microsoft Office applications.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Knowledge of retail industry trends, customer behavior, and market dynamics.</span></span></li>\n</ul>\n\n<p style=\"margin-left:8px\"> </p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Our values reflect our culture: Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, Innovation</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"> </span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">When you choose to become a part of the team at First Bankers, you are getting more than a job. What comes along with the daily work is making a difference in other people's lives, working closely with teammates who are people you enjoy, contributing to a bigger picture, balancing work and home commitments, and developing yourself and your career. If that sounds like a good deal to you, apply for a position today.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"> </span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Work Environment</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">This position typically works in a professional office setting. While performing the duties of this Job, the employee is regularly required to stand, move from one point to another, and use hands to manipulate, handle, or feel. The employee is frequently required to reach with hands and arms, speak, and hear. The employee will occasionally sit, stoop, lift, kneel, or crouch in the course of completing their job. The employee must occasionally lift and/or move up to 25 pounds. </span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"> </span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The salary range provided in this job posting represents what the company reasonably expects to pay for the position based on the minimum qualification requirements included at the time of posting. Actual compensation may vary based on factors including, but not limited to, individual experience, education, and skill level.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"> </span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.</span></span></p>\n",
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