Parking Services Ambassador

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    "Title": "Parking Services Ambassador",
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        "PostalCode": "28792",
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        "AddressLine1": "160 6th Ave E",
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    "ExternalDescriptionStr": "<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <div style=\"margin:0px; padding:0px\">\n  <p style=\"margin-left:0px\"><span>Responsible for performing responsible field work enforcing City parking regulations primarily in the downtown business district, assisting with school crossings as needed, and assisting the public with parking-related questions and concerns while maintaining the appearance and professionalism of the Downtown Business District. </span><span>An employee in this class enforces City parking and traffic ordinances, assuring sidewalks and streets are free of safety or blocking hazards, marking tires and issuing tickets for parking and meter violations; enforcement work includes maintaining records of collections and tickets, data entry of parking citations, preparation of letters to collect overdue fines and maintaining records of collections. The employee performs a variety of duties including answering questions from the public regarding directions, events, building locations and parking policies. Work includes assisting City staff in inspecting, assessing, and reporting maintenance issues with parking kiosks and meters. The employee is expected to have knowledge of Downtown Hendersonville geography. Work includes use of a handheld computer and the ability to write paper tickets.</span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p style=\"margin-left:0px\"><span><strong><u>ESSENTIAL JOB FUNCTIONS</u></strong></span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Issues citations and warnings for non-compliance with downtown parking regulations using a handheld computer or writing paper tickets.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Enforces parking regulations and ordinances; patrols the downtown area for parking, handicapped and loading zone violations and for potential sidewalk and safety issues.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Enforces unlawful skateboarding and bicycle riders on sidewalks.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Observes meters, marked tires during patrol and time limit violations during subsequent rounds.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Issues citations for overtime violators, expired meters, leased parking violations and other various ordinances.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Enters citation information into the computer system; collects money; logs payments; prepares final notice and past due parking letters; research registration and vehicle ownership; issues civil citations; files official paperwork with court; and testifies in court when needed.</span></p></li>\n  </ul>\n </div>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Meets with the general public regarding parking citation complaints; and provides copies of ordinances.&nbsp;&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Meets with business owners and officials on potential and previous parking and traffic issues; and refers meter, signage, and sidewalk issues to Public Works.</span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Provides directions and assistance to the general public.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Assists Law Enforcement Officers in directing and controlling traffic during emergency situations and special events.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Maintains parking ticket files, issues parking permits; and leases and assigns parking spaces for City-owned lots.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Participates in planning and organizing special events and functions for the department.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Assists maintenance staff with duties related to parking and Downtown upkeep and maintenance, which includes but is not limited to, inspecting, assessing, and reporting maintenance issues throughout the Downtown area.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Assists City staff with activities related to Downtown parking for Downtown events, including setting up for events and assisting with traffic control and parking lot usage.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Performs other related job duties as assigned.&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p style=\"margin-left:0px\"><span><strong><u>QUALIFICATIONS</u></strong></span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p style=\"margin-left:0px\"><span><strong>Education and Experience:</strong></span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p style=\"margin-left:0px\"><span>High school diploma; and work-related experience; or an equivalent combination of education and experience.&nbsp;</span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p style=\"margin-left:0px\"><span><strong>Special Qualifications:</strong></span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Possession of a valid Driver’s License to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Criminal Background Checks and Drug Test are required.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p style=\"margin-left:0px\"><span><strong>Knowledge, Skills, and Abilities:&nbsp;</strong></span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Knowledge of Downtown Hendersonville geography, businesses, upcoming events, and other related information.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Knowledge of City ordinances relating to parking, traffic, and school crossing.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Knowledge of applicable state, federal and local laws pertaining to job duties is essential.</span><span> </span><span>Skills in oral and written communication.&nbsp;</span></p></li>\n  </ul>\n </div>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to exercise sound independent judgement.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to maintain an elevated level of customer service.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to understand and apply parking regulations.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to operate a motor vehicle.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to walk for extended periods of time.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to work in all weather conditions.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to operate a handheld computer.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to issue parking citations.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to handle sensitive customer complaints, requests, and situations with professional decorum.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to exercise proper judgment, tact, and diplomacy in dealing with people.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to follow instructions.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to work alone.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to prepare written records of work activity.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to work in congested traffic situations.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to remain safety conscious.</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p style=\"margin-left:0px\"><span><strong><u>PHYSICAL DEMANDS</u></strong></span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p style=\"margin-left:0px\"><span>Work in this classification is defined as heavy work requiring the physical exertion of up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Work requires climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, handling and repetitive motions. Work requires dexterity in the hands for typing and operation of standard office equipment and visual acuity is necessary to read handwritten and typewritten materials and to operate a computer terminal. Vocal communication is required to express or exchange ideas. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for depth perception, preparing, and analyzing written or computer data, visual inspection of products, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities.&nbsp;</span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p style=\"margin-left:0px\"><span><strong><u>WORK ENVIRONMENT</u></strong></span></p>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <p style=\"margin-left:0px\"><span>Work is primarily performed in an outside environment exposed to extreme cold, heat, noise, and atmospheric conditions.&nbsp;</span></p>\n </div>\n</div>",
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