Poker Dual Rate Dealer

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    "requisitionDescription": "<p id=\"isPasted\"><strong>Job Overview:</strong></p><p>We are looking for an experienced and professional Dual Rate Poker Dealer / Poker Supervisor to join our dynamic team at Saracen Resort. This dual role combines the responsibilities of a skilled poker dealer with the leadership and operational oversight of a poker supervisor. In this role, you will be responsible for primarily dealing poker games in both live and tournament formats while also being available to be assigned overseeing day-to-day operations in the poker room, ensuring a high standard of customer service, game integrity, and operational efficiency.</p><p>You must be able to manage both dealing poker hands and supervising staff, managing tables, and resolving disputes as needed. The ideal candidate will have strong leadership skills, a deep knowledge of poker rules, and an ability to create a positive, customer-focused atmosphere for players and staff alike.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Poker Dealer Responsibilities:</strong></p><ul type=\"disc\"><li><strong>Poker Dealing</strong>: Deal various poker games (e.g., Texas Hold&rsquo;em, Omaha, Seven-Card Stud) to players at the table, ensuring the game runs smoothly and quickly while maintaining accuracy.</li><li><strong>Tournament Dealing</strong>: Conduct and manage poker tournaments, including enforcing blind levels, handling chip counts, and assisting with tournament scheduling as required.</li><li><strong>Money Handling</strong>: Accurately handle chips, cash, player buy-ins, and payouts during live games and tournaments.</li><li><strong>Game Control</strong>: Maintain a fair, fun, and professional atmosphere, ensuring that all players adhere to casino rules and policies.</li><li><strong>Customer Service</strong>: Provide exceptional service by answering player questions, assisting with any issues at the table, and helping to resolve minor conflicts.</li></ul><p><strong>Poker Supervisor Responsibilities:</strong></p><ul type=\"disc\"><li><strong>Supervision &amp; Floor Management</strong>: Oversee poker games in progress to ensure smooth operations, supervise dealers, and resolve any operational issues that arise.</li><li><strong>Staff Coordination</strong>: Lead and direct the poker room team, including dealers and support staff. Manage breaks, and ensure all staff are adhering to performance and customer service standards.</li><li><strong>Game Integrity &amp; Compliance</strong>: Enforce casino rules and regulations while ensuring the integrity of all poker games, promptly addressing any disputes or issues that may arise.</li><li><strong>Player Engagement</strong>: Interact with players to maintain a positive environment, address concerns, and ensure they enjoy their experience. Handle any customer complaints professionally and efficiently.</li><li><strong>Operational Support</strong>: Assist in managing the overall poker room&#39;s operations, including opening and closing procedures, inventory management (chips, cards, etc.), and ensuring compliance with all legal and regulatory requirements.</li></ul><p><strong>Qualifications:</strong></p><ul type=\"disc\"><li><strong>Experience</strong>: Minimum of 2-3 years of experience as a poker dealer, with at least 1 year of experience in a supervisory or leadership role, preferably in a poker room or casino setting.</li><li><strong>Knowledge</strong>: Advanced understanding of poker rules, gameplay, and casino operations. Familiarity with multiple poker variants and tournament structures is a plus.</li><li><strong>Leadership Skills</strong>: Strong ability to lead, motivate, and manage a team in a fast-paced environment. Excellent conflict resolution and decision-making abilities.</li><li><strong>Customer Service</strong>: Outstanding communication and interpersonal skills, with a strong customer-first mindset. Ability to manage difficult situations with professionalism and tact.</li><li><strong>Certification</strong>: Must be able to obtain necessary gaming licenses and certifications as required by local regulations.</li><li><strong>Physical Requirements</strong>: Ability to stand for long periods, handle poker chips and cards, and work in a bustling casino environment.</li></ul><p><strong>Why Join Us?</strong></p><ul type=\"disc\"><li>Growth opportunities with potential career advancement in a respected casino operation.</li><li>Dynamic, fast-paced work environment with a supportive and collaborative team.</li><li>Full benefits package available for full-time employees.</li><li>Ongoing training and professional development to help you succeed in both dealer and supervisory role.</li></ul>\n",
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