SERVICE MANAGER

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    "jobTitle": "SERVICE MANAGER",
    "location": "Hanania Automotive Corporate - Jacksonville, FL 32244",
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    "description": "<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><em>Job Summary:</em></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">As a Service Manager, you are the person our customers look to for help with their vehicles. You play a crucial role in building relationships with our customers by providing hospitality, ensuring their satisfaction, and managing the repair process.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><em>Supervisory Responsibilities:</em></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Manage and hire technicians and service advisors.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Train service advisors and other support staff.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Supervise and direct employees.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><em>Duties &amp; Responsibilities:</em></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure every customer entering our facility is treated with hospitality and the highest level of respect.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Present the best repair solutions to customers in a clear and understandable manner.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Effectively manage the workflow of the store.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Consistently and honestly sell our services while maintaining integrity.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Foster a positive attitude and promote a team atmosphere.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Communicate professionally to establish long-term relationships with customers.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Prepare monthly and annual business goals.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Always represent the organization with honesty and integrity.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Direct, coordinate, and participate in customer service activities.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure all work is performed according to specifications.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Assist other employees as needed.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Performs other duties as assigned.</span></span></span></span></li>\r\n</ul>\r\n",
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You play a crucial role in building relationships with our customers by providing hospitality, ensuring their satisfaction, and managing the repair process.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSupervisory Responsibilities:\\r\\n\\r\\n\\r\\n\\tManage and hire technicians and service advisors.\\r\\n\\tTrain service advisors and other support staff.\\r\\n\\tSupervise and direct employees.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDuties &amp; Responsibilities:\\r\\n\\r\\n\\r\\n\\tEnsure every customer entering our facility is treated with hospitality and the highest level of respect.\\r\\n\\tPresent the best repair solutions to customers in a clear and understandable manner.\\r\\n\\tEffectively manage the workflow of the store.\\r\\n\\tConsistently and honestly sell our services while maintaining integrity.\\r\\n\\tFoster a positive attitude and promote a team atmosphere.\\r\\n\\tCommunicate professionally to establish long-term relationships with customers.\\r\\n\\tPrepare monthly and annual business goals.\\r\\n\\tAlways represent the organization with honesty and integrity.\\r\\n\\tDirect, coordinate, and participate in customer service activities.\\r\\n\\tEnsure all work is performed according to specifications.\\r\\n\\tAssist other employees as needed.\\r\\n\\tPerforms other duties as assigned.\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Hanania Automotive Group\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=7C263A9986B7E7F4F7A5F235E5DA97AA\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"7200 Blanding Blvd\",\"addressLocality\":\"Jacksonville\",\"addressRegion\":\"FL\",\"postalCode\":32244,\"addressCountry\":\"USA\"}},\"qualifications\":\"Required Skills &amp; 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    "qualifications": "<p style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><em>Required Skills &amp; Abilities:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </em></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Intermediate Microsoft Office skills.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Experience in managing and hiring technicians and service advisors.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Training experience for service advisors and other support staff.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Effective marketing of existing and potential customers through software.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Proficiency in managing data and trends using industry-specific software (ADP).</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to document, implement, and manage processes related to reception, shop flow, active delivery, warranty processing, CSI maximization, retention, and shop safety.</span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Must be able to pass pre-employment screen (background &amp; hair follicle drug test)</span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><em>Education &amp; Experience:</em></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">High School Diploma or GED equivalence required, Bachelor&rsquo;s Degree Preferred </span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">At least 5 years of managerial experience in the Automotive Industry.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Experience in managing and hiring technicians and service advisors.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Training experience for service advisors and other support staff.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Effective marketing of existing and potential customers through software.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><em>Physical Requirements:</em></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Prolonged periods of sitting at a desk and working on a computer.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Must be able to lift up to 15 pounds at times.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Must be able to bend, stretch, kneel, and squat.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Prolonged periods of walking on a level surface throughout the dealership.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p><strong><em>An Equal Opportunity Employer</em></strong></p>\r\n\r\n<p><em>Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.</em></p>\r\n",
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