Customer Service Representative

{
  "content_hash": "1dd151d096c56fcdd0c381e1857c6c31cbd8fdf3618d6c5a05b7f97854b33bf6",
  "source_hash": "4a95b1734cd0ebb784343103c1981fa1865a1e62c3350a6ea82b3de8f4b93009",
  "last_changed_at": "2026-06-06T10:36:02.486Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Holliston, MA, 01746",
    "city": "Holliston",
    "region": "MA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 65000,
  "salary_min": 45000,
  "inferred_at": "2026-06-03T12:39:22.283Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "Holliston, MA, 01746",
      "city": "Holliston",
      "region": "MA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "url": "https://rodenhiserhomeservicesinc.applytojob.com/apply/jobs/details/I6iP8XvdXw?&",
    "heading": "Customer Service Representative",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://rodenhiserhomeservicesinc.applytojob.com/apply/I6iP8XvdXw/Customer-Service-Representative",
    "description_html": "<p><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">At Rodenhiser Home Services, we’ve built a 90-year legacy on one powerful promise:</span></span><br><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Nice People. Great Service.</span></span><br><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">And that experience begins the moment the phone rings.</span></span><br><br><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><i>The Big Task</i></b><b> </b></span></span><br><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">We’re looking for an onsite Customer Service Representative (CSR) who understands the power of a warm welcome, a calm voice, and a well-handled call. If you take pride in delivering five-star service, thrive under pressure, and believe every customer interaction is an opportunity to make someone’s day — this is your next great role.</span></span><br><br><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><i>Key Sub Tasks</i></b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Convert incoming client requests into booked service appointments.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Respond to client requests via phone, text and email, resolving issues and promoting the brand.  </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Collaborate with field and office teams to create seamless service experiences.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Participate in training to boost booked calls.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain and update client database with complete and accurate information.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Make outbound calls.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Be available for On-Call duties.</span></span></span></li></ul><br><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><i>Who You Are</i></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Highly motivated – friendly, composed, and confident on the phone.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Detail-oriented, organized, and able to handle multiple priorities.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">A problem solver with analytical skills.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">A great communicator with strong verbal and written communication skills.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">IT competent: proficient with computer and phone systems.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">High school education or equivalent.</span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Two years’ proven track record in customer service, preferred.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><i><span style=\"font-size:14pt;\">What We Offer</span></i></b></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:16px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:14pt;\">A career with purpose and growth in a respected, family-owned business.</span></span></span></span></li><li style=\"margin-left:16px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:14pt;\">A supportive team that takes pride in helping clients and each other.</span></span></span></span></li><li style=\"margin-left:16px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:14pt;\">Leadership that values your voice, your time, and your future.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:16px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:14pt;\">A culture where Nice People deliver Great Service – and it starts with you.</span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:14pt;\">Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $45,000 - $65,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:14pt;\">Comprehensive Benefits Package:</span></b></span></span><ul><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:14pt;\">Health & Wellness:</span></b><span style=\"font-size:14pt;\"> Medical, Dental, Vision, Disability, Life, AD&D, MA PFML</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:14pt;\">Time Off:</span></b><span style=\"font-size:14pt;\"> Paid Vacation, Holidays, Parental Leave</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:14pt;\">Financial:</span></b><span style=\"font-size:14pt;\"> 401(k) match</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:14pt;\">Growth:</span></b><span style=\"font-size:14pt;\"> Tuition reimbursement, career development</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:14pt;\">Perks:</span></b><span style=\"font-size:14pt;\"> Product discounts and more</span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:14pt;\">Join the team where your voice matters and your work makes a difference.</span></span></span><br><br><br><br> <p><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">     </span></span></span><br> </p><p></p>",
    "description_text": "At Rodenhiser Home Services, we’ve built a 90-year legacy on one powerful promise:\n Nice People. Great Service.\n And that experience begins the moment the phone rings.\n The Big Task\n We’re looking for an onsite Customer Service Representative (CSR) who understands the power of a warm welcome, a calm voice, and a well-handled call. If you take pride in delivering five-star service, thrive under pressure, and believe every customer interaction is an opportunity to make someone’s day — this is your next great role.\n Key Sub Tasks\n Convert incoming client requests into booked service appointments.\n Respond to client requests via phone, text and email, resolving issues and promoting the brand.\n Collaborate with field and office teams to create seamless service experiences.\n Participate in training to boost booked calls.\n Maintain and update client database with complete and accurate information.\n Make outbound calls.\n Be available for On-Call duties.\n Who You Are Highly motivated – friendly, composed, and confident on the phone.\n Detail-oriented, organized, and able to handle multiple priorities.\n A problem solver with analytical skills.\n A great communicator with strong verbal and written communication skills.\n IT competent: proficient with computer and phone systems.\n High school education or equivalent.\n Two years’ proven track record in customer service, preferred.\n What We Offer A career with purpose and growth in a respected, family-owned business.\n A supportive team that takes pride in helping clients and each other.\n Leadership that values your voice, your time, and your future.\n A culture where Nice People deliver Great Service – and it starts with you.\n Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $45,000 - $65,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.\n Comprehensive Benefits Package: Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFML\n Time Off: Paid Vacation, Holidays, Parental Leave\n Financial: 401(k) match\n Growth: Tuition reimbursement, career development\n Perks: Product discounts and more\n Join the team where your voice matters and your work makes a difference.",
    "jsonld_jobposting": {
      "url": "https://rodenhiserhomeservicesinc.applytojob.com/apply/I6iP8XvdXw/Customer-Service-Representative",
      "@type": "JobPosting",
      "title": "Customer Service Representative",
      "@context": "http://schema.org/",
      "datePosted": "2026-04-01",
      "description": "<p><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">At Rodenhiser Home Services, we’ve built a 90-year legacy on one powerful promise:</span></span><br><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Nice People. Great Service.</span></span><br><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">And that experience begins the moment the phone rings.</span></span><br><br><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><i>The Big Task</i></b><b> </b></span></span><br><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">We’re looking for an onsite Customer Service Representative (CSR) who understands the power of a warm welcome, a calm voice, and a well-handled call. If you take pride in delivering five-star service, thrive under pressure, and believe every customer interaction is an opportunity to make someone’s day — this is your next great role.</span></span><br><br><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><i>Key Sub Tasks</i></b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Convert incoming client requests into booked service appointments.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Respond to client requests via phone, text and email, resolving issues and promoting the brand.  </span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Collaborate with field and office teams to create seamless service experiences.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Participate in training to boost booked calls.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain and update client database with complete and accurate information.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Make outbound calls.</span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">Be available for On-Call duties.</span></span></span></li></ul><br><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><i>Who You Are</i></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Highly motivated – friendly, composed, and confident on the phone.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Detail-oriented, organized, and able to handle multiple priorities.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">A problem solver with analytical skills.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">A great communicator with strong verbal and written communication skills.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">IT competent: proficient with computer and phone systems.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">High school education or equivalent.</span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Two years’ proven track record in customer service, preferred.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><i><span style=\"font-size:14pt;\">What We Offer</span></i></b></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:16px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:14pt;\">A career with purpose and growth in a respected, family-owned business.</span></span></span></span></li><li style=\"margin-left:16px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:14pt;\">A supportive team that takes pride in helping clients and each other.</span></span></span></span></li><li style=\"margin-left:16px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:14pt;\">Leadership that values your voice, your time, and your future.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:16px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:14pt;\">A culture where Nice People deliver Great Service – and it starts with you.</span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:14pt;\">Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $45,000 - $65,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:14pt;\">Comprehensive Benefits Package:</span></b></span></span><ul><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:14pt;\">Health & Wellness:</span></b><span style=\"font-size:14pt;\"> Medical, Dental, Vision, Disability, Life, AD&D, MA PFML</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:14pt;\">Time Off:</span></b><span style=\"font-size:14pt;\"> Paid Vacation, Holidays, Parental Leave</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:14pt;\">Financial:</span></b><span style=\"font-size:14pt;\"> 401(k) match</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:14pt;\">Growth:</span></b><span style=\"font-size:14pt;\"> Tuition reimbursement, career development</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:14pt;\">Perks:</span></b><span style=\"font-size:14pt;\"> Product discounts and more</span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:14pt;\">Join the team where your voice matters and your work makes a difference.</span></span></span><br><br><br><br> <p><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">     </span></span></span><br> </p><p></p>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "01746",
          "addressRegion": "MA",
          "addressLocality": "Holliston"
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      "validThrough": "2026-06-30",
      "uniqueJobCode": "job_20260401160340_YWU2TIQ4LFBLRTTG",
      "employmentType": "FULL_TIME",
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        "name": "Rodenhiser Home Services Inc",
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      "experienceRequirements": "Entry Level"
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