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Outreach Specialist

E4c3858c 3733 4717 A68b 805b3e942424 19000101 000001 · Outreach Flat Iron, New York, NY, US, New York, NY · Active · $27–$37 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyE4c3858c 3733 4717 A68b 805b3e942424 19000101 000001
TitleOutreach Specialist
Normalized title-
Department / team-
LocationOutreach Flat Iron, NY, United States
Work model-
Employment type-
Salary$27–$37 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-12-31 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

CompanyE4c3858c 3733 4717 A68b 805b3e942424 19000101 000001
Source27133edb-006b-4963-9c63-7e8482cc96ef
ATS providerADP Workforce Now Recruiting

Description

The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Director of Outreach, Outreach Specialists in the Outreach Program are responsible for engaging with unhoused individuals in New York City, building rapport, and linking them to essential services and support within the community. The role involves conducting street outreach and connecting individuals to the Total Wellness Program, which addresses physical and mental health needs, and various housing supports to facilitate their transition into permanent housing. The Outreach Specialist will work closely with local service providers, drop-in centers, healthcare professionals, and housing authorities to ensure comprehensive care and effective service delivery. This role requires an individual who is compassionate, resourceful, and committed to empowering unhoused individuals to access the services and supports they need to improve their overall well-being and achieve housing stability. The Outreach Specialist will be an active listener, provide high-quality customer service, and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities Conduct homeless outreach and comprehensive assessments of clients’ needs, strengths, and goals through continuous engagement. Engage individuals in supportive conversations toidentifyand assess their immediate needs and provide appropriate referrals i.e.Intensive Case Management, ACT Team, etc. Maintainaccurateandtimelydocumentation of client activities, interactions, progress, and outcomes in electronic database system[s] (AWARDS). Coordinate and monitor services with internal referrals and third-party providers, including but not limitedto;medical, mental health, housing, employment, and social support. Provide ongoing support to individuals throughout their transition, offering guidance and advocacy as they navigate various service systems. Organizes,maintainsand prepares client charts for intake and discharge. Advocate for clients to have access to necessary resources and services before, during, and after placement. Develop individualized service plans in collaboration with clients and relevant stakeholders once clients accept services. Escorts clients to all appointments, as needed, including but not limited to: Medical, housing, and entitlement appointments. Daily respite sites as mandated by program . Assistsin monitoring client medication asrequired. Facilitates client groups as needed. Organizes and distributes clothing donations to clients as mandated by program . Administrative Completes andsubmitsall necessary documentation and tour reports accurately at the end of each shift as required by Urban Pathways, regulatory and funding agencypoliciesand procedures. Community Relations Develop andmaintainrelationships with community service providers, housing authorities, and public health professionals tofacilitatea coordinated response. Represent Urban Pathways at community meetings, forums and respond to inquiries as needed. Communication Maintains professional communication both verbally and in writing at all times. Attend staff meetings, training, and supervisory sessions. Responds to all communications including telephone, email and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience High school diploma or GED required. Associate’s degree preferred. Experience working with unhoused individuals or populations with complex needs (mental health, substance use, etc.). Strong knowledge of community resources, housing programs, and social services in NYC. Skills & Competencies Computer skills and knowledge of Microsoft Office (e.g.Word, Outlook, etc.). Excellent communication, interpersonal, and crisis intervention skills. Ability to work independently and as part of a collaborative team. Commitment tomaintainingconfidentiality and upholding ethical standards in delivery service. Bi/Multi-lingual a plus. Licenses A valid driver's license isrequired, with an acceptable driving record thatcomplies withour insurance policy standards. Valid professional licenses and certifications if applicable. Capabilities May berequiredto work a flexible schedule including weekends, holidays, and evenings. Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.). Desire to perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. May berequiredto work a flexible schedule including weekends, holidays, and evenings. Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.). Desire to perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Comfortable with using public transportation to travel to and from various program sites.

Full job record

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Source ID27133edb-006b-4963-9c63-7e8482cc96ef
Board ID27133edb-006b-4963-9c63-7e8482cc96ef
Provideradp_workforcenow
Provider Job Key953229
TitleOutreach Specialist
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Statusactive
Activeyes
Location TextOutreach Flat Iron, New York, NY, US, New York, NY
Department—
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CountryUnited States
RegionNY
CityOutreach Flat Iron
Salary Raw27.39 To 36.98 (USD) Hourly
Salary Min27.39
Salary Max36.98
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First Seen At2026-05-31 18:24:51Z
Last Seen At2026-06-06 11:49:26Z
Last Checked At2026-06-06 11:49:26Z
Last Changed At2026-06-06 11:49:26Z
Inactive At—
Source Posted At2025-12-31 18:52:00Z
Source Updated At—
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--tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"></span></strong></span><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 18px; font-family: verdana, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\"><em style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Join UP! We are lighting the path home, one person at a time.</em></strong></span></p></div><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><br></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">About Urban Pathways </span></span><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px;\">Since 1975, Urban Pathways has engaged New York City&rsquo;s most vulnerable residents, people on the streets or in areas unfit for human habitation, &ldquo;lighting the path home, one person at a time.&rdquo; Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves.&nbsp;</span>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">Job Summary</span></span><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px;\">Reporting to the Program Director of Outreach, Outreach Specialists in the Outreach Program are responsible for engaging with unhoused individuals in New York City, building rapport, and linking them to essential services and support within the community. The role involves conducting street outreach and connecting individuals to the Total Wellness Program, which addresses physical and mental health needs, and various housing supports to facilitate their transition into permanent housing. The Outreach Specialist will work closely with local service providers, drop-in centers, healthcare professionals, and housing authorities to ensure comprehensive care and effective service delivery. This role requires an individual who is compassionate, resourceful, and committed to empowering unhoused individuals to access the services and </span><span style=\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\">supports</span><span style=\"margin: 0px; padding: 0px;\"> they need to improve their overall well-being and achieve housing stability. </span><span style=\"margin: 0px; padding: 0px;\">The Outreach Specialist will be an active listener, provide high-quality customer service, and respond by </span><span style=\"margin: 0px; padding: 0px;\">exhibiting</span><span style=\"margin: 0px; padding: 0px;\"> cross-cultural awareness with the ability to promote and contribute to </span><span style=\"margin: 0px; padding: 0px;\">an equitable</span><span style=\"margin: 0px; padding: 0px;\"> and inclusive anti-racist organizational culture and environment. </span>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 13.3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 21.85px; font-family: verdana, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">Key Responsibilities &amp; Essential Functions </span></span><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 21.85px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">Program/Facilities</span></span><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Conduct homeless outreach and comprehensive assessments of clients&rsquo; needs, strengths, and goals through continuous engagement.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 21.85px;\"><span style=\"margin: 0px; padding: 0px;\">Engage individuals in supportive conversations toidentifyand assess their immediate needs and provide appropriate</span><span style=\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\">referrals</span><span style=\"margin: 0px; padding: 0px;\">i.e.Intensive Case Management, ACT Team, etc.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Maintainaccurateandtimelydocumentation of client activities, interactions, progress, and outcomes in electronic database system[s] (AWARDS).</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Coordinate and monitor services with internal referrals and third-party providers, including but not limitedto;medical, mental health, housing, employment, and social support.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Provide ongoing support to individuals throughout their transition, offering guidance and advocacy as they navigate various service systems.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Organizes,maintainsand prepares client charts for intake and discharge.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Advocate for clients to have access to necessary resources and services before, during, and after placement.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Develop individualized service plans in collaboration with clients and relevant stakeholders once clients accept services.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Escorts clients to all appointments, as needed, including but not limited to:&nbsp;</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><ol style=\"list-style-type: lower-alpha;\"><li style=\"margin-left: 57px; font-family: verdana, sans-serif;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span class=\"NormalTextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px;\">Medical, housing, and entitlement appointments. &nbsp;</span></span></li><li style=\"margin-left: 57px; font-family: verdana, sans-serif;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun Highlight SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 16px; line-height: 19px;\"><span class=\"NormalTextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px;\">Daily respite sites as mandated by</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\">program</span><span class=\"NormalTextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px;\">.</span></span></li></ol><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Assistsin monitoring client medication asrequired.&nbsp;</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Facilitates client groups as needed.&nbsp;</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Organizes and distributes clothing donations to clients as mandated by</span><span style=\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\">program</span><span style=\"margin: 0px; padding: 0px;\">.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 8px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">Administrative</span></span><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Completes andsubmitsall necessary documentation and tour reports accurately at the end of each shift as required by Urban Pathways, regulatory and funding agencypoliciesand procedures.&nbsp;</span></span></li></ul><p style=\"margin: 0px 0px 8px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">Community Relations</span></span><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Develop andmaintainrelationships with community service providers, housing authorities, and public health professionals tofacilitatea coordinated response.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Represent Urban Pathways at community meetings, forums and respond to inquiries as needed.</span></span></li></ul><p style=\"margin: 0px 0px 0px 48px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">Communication</span></span><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Maintains professional communication both verbally and in writing at all times.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Attend staff meetings, training, and supervisory sessions.&nbsp;</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Responds to all communications including telephone,&nbsp;</span><span style=\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\">email</span><span style=\"margin: 0px; padding: 0px;\">and other oral and written inquiries in a timely manner.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">Performs all other duties as assigned and as&nbsp;required.</span></span><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">Qualifications, Education and Experience</span></span><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span class=\"NormalTextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px;\">High school diploma or GED required. Associate&rsquo;s degree preferred.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span class=\"NormalTextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px;\">Experience working with unhoused individuals or populations with complex needs (mental health, substance use, etc.).</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span class=\"NormalTextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px;\">Strong knowledge of community resources, housing programs, and social services in NYC.</span></span></li></ul><p style=\"margin: 0px 0px 8px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">Skills &amp; Competencies</span></span><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Computer skills and knowledge of Microsoft Office (e.g.Word, Outlook, etc.).</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Excellent communication, interpersonal, and crisis intervention skills.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Ability to work independently and as part of a collaborative team.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Commitment tomaintainingconfidentiality and upholding ethical standards in delivery service.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Bi/Multi-lingual a plus.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">Licenses</span></span><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">A valid driver&#39;s license isrequired, with an acceptable driving record thatcomplies withour insurance policy standards.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Valid professional licenses and certifications if applicable.</span></span></li></ul><p style=\"margin: 0px 0px 0px 19px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">Capabilities</span></span><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">May berequiredto</span><span style=\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\">work</span><span style=\"margin: 0px; padding: 0px;\">a flexible schedule including weekends, holidays, and evenings.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Ability to</span></span><span style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.).</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Desire to perform the essential functions of this job.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span style=\"margin: 0px; padding: 0px;\">Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span class=\"NormalTextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px;\">May berequiredto</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px; border-bottom: 1px solid transparent;\">work</span><span class=\"NormalTextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px;\">a flexible schedule including weekends, holidays, and evenings.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span class=\"NormalTextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px;\">Ability to</span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun Highlight SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 16px; line-height: 19px;\"><span class=\"NormalTextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px;\">sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.).</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span class=\"NormalTextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px;\">Desire to perform the essential functions of this job.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span class=\"NormalTextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px;\">Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></span></li><li style=\"margin-left: 24px; font-family: verdana, sans-serif;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px;\"><span class=\"NormalTextRun SCXW80049725 BCX8\" style=\"margin: 0px; padding: 0px;\">Comfortable with using public transportation to travel to and from various program sites.</span></span></li></ul><p style=\"margin: 0px;padding: 0px 0px 1.33333px;border-left: 0px none;border-right: 0px none;border-top: 0px none;font-weight: normal;font-style: normal;vertical-align: baseline;font-kerning: none;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 16px; line-height: 19px; font-family: verdana, sans-serif;\">&nbsp;</span></p></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201490473634_1",
    "postDate": "2025-12-31T13:52:00.000-05:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 36.98,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 27.39,
        "currencyCode": "USD"
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}
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