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Patient Services Representative

83bd4d42 7a19 4820 Bb39 Cd2a483a433c 19000101 000001 · Spring Hill, FL, US, Spring Hill, FL · Deleted · ADP Workforce Now Recruiting

Job facts

FieldValue
Company83bd4d42 7a19 4820 Bb39 Cd2a483a433c 19000101 000001
TitlePatient Services Representative
Normalized title-
Department / team-
LocationSpring Hill, FL, United States
Work model-
Employment typeFull Time
Salary-
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-29 / 2026-05-31
Changed / last seen2026-06-05 / 2026-06-03

Related slices

PageWhat it containsOpen
Company jobsActive postings from 83bd4d42 7a19 4820 Bb39 Cd2a483a433c 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Spring Hill.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company83bd4d42 7a19 4820 Bb39 Cd2a483a433c 19000101 000001
Sourcef2ff36f1-7373-49a9-bb23-eaef1ecca39d
ATS providerADP Workforce Now Recruiting

Description

Job Description – Patient Service Representative (PSR) Location- Springhill, FL 1 Opening in Family Medicine General Description The Patient Service Representative (PSR) serves as the first point of contact for Premier Community HealthCare Group patients and plays a critical role in delivering a positive, welcoming, and efficient patient experience. This position provides front-desk support for medical and/or dental services, including patient check-in, check-out, registration, scheduling, and customer service. PSRs directly impact patient satisfaction by ensuring timely service, accurate information, and professional communication while supporting clinic operations and patient flow. Essential Duties & Responsibilities • Provide best-in-class customer service during patient check-in and check-out • Ensure patients are assisted in a timely, professional, and courteous manner • Partner with clinical staff to support smooth patient flow and low wait times • Update and maintain accurate patient demographic, insurance, and registration information • Collect and post payments for services not completed during pre-registration • Answer multiple phone lines promptly and assist callers with scheduling and general inquiries • Schedule appointments and assist with patient registration, including walk-ins and same-day visits • Issue referrals and process preventive care and non-urgent referrals as directed by providers • Utilize internal resources and collaborate with other Premier sites to complete daily tasks • Escalate patient concerns, registration issues, or billing questions to appropriate leadership • Assist other care team members as needed and foster a positive team environment • Meet individual performance goals and provide input for process improvement • Maintain patient confidentiality and ensure HIPAA compliance at all times • Communicate workflow disruptions that may impact patient flow • Support community give-back initiatives and advocate for Premier’s mission • Adhere to Premier’s core values and patient care standards • Participate in Quality Improvement / Quality Assurance (QI/QA) initiatives • Perform other duties as assigned Knowledge, Skills & Abilities • Basic understanding of medical terminology and documentation • Basic mathematical skills • Ability to perform repetitive tasks with accuracy • Strong customer service skills with empathy and compassion for diverse populations • Professional demeanor with a positive attitude and strong work ethic • Ability to communicate effectively, verbally and in writing, across all levels of the organization • Excellent grammar, spelling, and interpersonal skills • High ethical standards and commitment to confidentiality and Premier values Qualifications • High School Diploma or GED required • CPR/BLS certification preferred • Ability to obtain and maintain Epic certification and annual compliance training throughout employment Working Conditions & Physical Requirements • Ability to lift 20 lbs. regularly and 30–50 lbs. occasionally • Ability to sit for extended periods • Direct exposure to computer screens • Possible exposure to contagious or infectious diseases Background Screening Requirement: This position requires a Level 2 background screening through the Florida Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse. Applicants may review information regarding the background screening process, disqualifying offenses, and applicant rights by visiting the AHCA Background Screening Education and Awareness webpage: https://info.flclearinghouse.com

Full job record

Job ID9e5cadc9ed6bcbf0e877089d72fbf4eaa1d7fc13
Org ID14494ba4-e252-4720-a92e-ad6b59ff89c0
Source IDf2ff36f1-7373-49a9-bb23-eaef1ecca39d
Board IDf2ff36f1-7373-49a9-bb23-eaef1ecca39d
Provideradp_workforcenow
Provider Job Key567229
TitlePatient Services Representative
Normalized Title—
Statusdeleted
Activeno
Location TextSpring Hill, FL, US, Spring Hill, FL
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionFL
CitySpring Hill
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=83bd4d42-7a19-4820-bb39-cd2a483a433c&ccId=19000101_000001&lang=en_US&type=JS&jobId=567229&jwId=9201068966425_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=83bd4d42-7a19-4820-bb39-cd2a483a433c&ccId=19000101_000001&lang=en_US&type=JS&jobId=567229&jwId=9201068966425_1
First Seen At2026-05-31 19:01:17Z
Last Seen At2026-06-03 09:17:27Z
Last Checked At2026-06-05 02:52:33Z
Last Changed At2026-06-05 02:52:33Z
Inactive At2026-06-05 02:52:33Z
Source Posted At2026-04-29 20:17:00Z
Source Updated At—
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=83bd4d42-7a19-4820-bb39-cd2a483a433c|19000101_000001/date=2026-06-03/2026-06-03T09-17-26-172Z-b21b068f5e69bac771bf7f009071016d0a0bf6c17ce393a6bd999d00cc6c84cc.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><strong><span style='font-size:24px;font-family:\"Times New Roman\",serif;'>Job Description &ndash; Patient Service Representative (PSR)</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-size: 18px; font-family: \"Times New Roman\", serif;'>Location- Springhill, FL</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-size: 18px; font-family: \"Times New Roman\", serif;'>1 Opening in Family Medicine</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-size:24px;font-family:\"Times New Roman\",serif;'>General Description</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>The Patient Service Representative (PSR) serves as the first point of contact for Premier Community HealthCare Group patients and plays a critical role in delivering a positive, welcoming, and efficient patient experience. This position provides front-desk support for medical and/or dental services, including patient check-in, check-out, registration, scheduling, and customer service.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>PSRs directly impact patient satisfaction by ensuring timely service, accurate information, and professional communication while supporting clinic operations and patient flow.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-size:24px;font-family:\"Times New Roman\",serif;'>Essential Duties &amp; Responsibilities</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>&bull; Provide best-in-class customer service during patient check-in and check-out<br>&nbsp;&bull; Ensure patients are assisted in a timely, professional, and courteous manner<br>&nbsp;&bull; Partner with clinical staff to support smooth patient flow and low wait times<br>&nbsp;&bull; Update and maintain accurate patient demographic, insurance, and registration information<br>&nbsp;&bull; Collect and post payments for services not completed during pre-registration<br>&nbsp;&bull; Answer multiple phone lines promptly and assist callers with scheduling and general inquiries<br>&nbsp;&bull; Schedule appointments and assist with patient registration, including walk-ins and same-day visits<br>&nbsp;&bull; Issue referrals and process preventive care and non-urgent referrals as directed by providers<br>&nbsp;&bull; Utilize internal resources and collaborate with other Premier sites to complete daily tasks<br>&nbsp;&bull; Escalate patient concerns, registration issues, or billing questions to appropriate leadership<br>&nbsp;&bull; Assist other care team members as needed and foster a positive team environment<br>&nbsp;&bull; Meet individual performance goals and provide input for process improvement<br>&nbsp;&bull; Maintain patient confidentiality and ensure HIPAA compliance at all times<br>&nbsp;&bull; Communicate workflow disruptions that may impact patient flow<br>&nbsp;&bull; Support community give-back initiatives and advocate for Premier&rsquo;s mission<br>&nbsp;&bull; Adhere to Premier&rsquo;s core values and patient care standards<br>&nbsp;&bull; Participate in Quality Improvement / Quality Assurance (QI/QA) initiatives<br>&nbsp;&bull; Perform other duties as assigned&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-size:24px;font-family:\"Times New Roman\",serif;'>Knowledge, Skills &amp; Abilities</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>&bull; Basic understanding of medical terminology and documentation<br>&nbsp;&bull; Basic mathematical skills<br>&nbsp;&bull; Ability to perform repetitive tasks with accuracy<br>&nbsp;&bull; Strong customer service skills with empathy and compassion for diverse populations<br>&nbsp;&bull; Professional demeanor with a positive attitude and strong work ethic<br>&nbsp;&bull; Ability to communicate effectively, verbally and in writing, across all levels of the organization<br>&nbsp;&bull; Excellent grammar, spelling, and interpersonal skills<br>&nbsp;&bull; High ethical standards and commitment to confidentiality and Premier values&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-size:24px;font-family:\"Times New Roman\",serif;'>Qualifications</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>&bull; High School Diploma or GED required<br>&nbsp;&bull; CPR/BLS certification preferred<br>&nbsp;&bull; Ability to obtain and maintain Epic certification and annual compliance training throughout employment&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-size:24px;font-family:\"Times New Roman\",serif;'>Working Conditions &amp; Physical Requirements</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>&bull; Ability to lift 20 lbs. regularly and 30&ndash;50 lbs. occasionally<br>&nbsp;&bull; Ability to sit for extended periods<br>&nbsp;&bull; Direct exposure to computer screens<br>&nbsp;&bull; Possible exposure to contagious or infectious diseases&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style=\"margin:0in;font-family:Aptos;font-size:16px;color:#242424;\" data-pasted=\"true\"><span style=\"font-weight: bold; background: white; font-size: 18px;\">Background Screening Requirement:</span></p><p style=\"margin:0in;font-family:Aptos;font-size:16px;color:#242424;\"><span style=\"background: white; font-size: 18px;\">This position requires a Level 2 background screening through the Florida Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse.</span></p><p style=\"margin:0in;font-family:Aptos;font-size:16px;color:#242424;\"><span style=\"background: white; font-size: 18px;\">Applicants may review information regarding the background screening process, disqualifying offenses, and applicant rights by visiting the AHCA Background Screening Education and Awareness webpage:</span></p><p style=\"margin:0in;\"><a href=\"https://info.flclearinghouse.com/?utm_source=chatgpt.com\" target=\"_blank\"><span style=\"font-weight: bold; font-family: Aptos; font-size: 18px; background: white;\">https://info.flclearinghouse.com</span></a></p><p><br></p></div></div></div></div>\n",
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