Security Dispatch

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    "description": "<h4><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Join Our Campus Public Safety Team!&nbsp;Immediate Openings for Night Shift!</strong></span></span></h4>\n\n<div>\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">We are actively hiring Security Dispatchers with an immediate need for night shift coverage&mdash;and&nbsp;<strong>overnight shifts earn additional pay.&nbsp;</strong>If you&rsquo;re dependable, calm under pressure, and ready to start a career in emergency communications or public safety, this is your opportunity.&nbsp;No prior dispatch experience required. We provide the training and support to help you succeed from day one.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Make a difference every day!&nbsp;</strong>In this role, you&rsquo;re not just answering calls&mdash;you&rsquo;re helping protect and support an entire campus community. If you&#39;re looking for a meaningful entry point into public safety with strong benefits, we encourage you to apply.</span></span></p>\n</div>\n\n<h4><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Why Join Us?&nbsp;We invest in your future and well-being.</strong></span></span></h4>\n\n<ul>\n\t<li>\n\t<div><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Tuition Assistance Program</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Parental Leave Benefits</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Up to 7% Employer Match (403b Retirement Plan)</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Medical, Dental &amp; Vision Coverage (cost shared options)</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Night Shift Differential Pay</span></span></div>\n\t</li>\n\t<li>\n\t<div><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Hands-on experience in public safety, emergency response, and communications</span></span></div>\n\t</li>\n</ul>\n\n<hr />\n<h4><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Emergency Communication and Dispatch</strong></span></span></h4>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Utilizes clear, concise, and consistent excellent communication skills both written and verbal.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Documents communication activity in automated or manual logs.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Receives emergency and non-emergency calls via telephone and radio systems and analyzes the nature and urgency of each request. Escalating to the appropriate individual or department.&nbsp;</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Prioritizes calls, dispatches required units or forwards information to appropriate agencies or departments.</span></span></li>\n</ul>\n\n<h4><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Public Safety Operations</strong></span></span></h4>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitors and coordinates Department of Public Safety activities and assignments via two-way radio.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintains status and locations of public safety personnel using computers, radio systems, and other equipment.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Stays informed of departmental regulations, policies, and procedures and adapts operations accordingly.</span></span></li>\n</ul>\n\n<h4><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Data and Record Management</strong></span></span></h4>\n\n<ul>\n\t<li>\n\t<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Accesses, enters, and maintains sensitive data and files for investigative purposes or other records.</span></span></p>\n\t</li>\n</ul>\n\n<h4><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Security and Surveillance</strong></span></span></h4>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitors and assesses the progress of telecommunication training for new dispatchers or new department members and provides written evaluations as needed.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Checks keys in and out of the key management system and maintains and ensures accurate records within the C.A.D system.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitors, reviews, and retrieves footage from the university&rsquo;s surveillance system.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ensures the security and confidentiality of information.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Activates the Emergency Notification Network (PBA Alert) when needed.</span></span></li>\n</ul>\n",
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    "qualifications": "<h4><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>EDUCATION: </strong></span></span></h4>\n\n<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">High school diploma, required. Public Safety Telecommunicator Certification, preferred.</span></span></p>\n\n<h4><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong style=\"font-family:Arial,Helvetica,sans-serif; font-size:14px\">EXPERIENCE:</strong></span></span></h4>\n\n<p><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">1+ years of related experience in a high-volume office environment, previous multi-phone line-related and working in a PSAP or security call center.</span></span></p>\n\n<h4><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>ESSENTIAL COMPETENCIES</strong> (Knowledge, Skills, and Abilities)<strong> </strong></span></span></h4>\n\n<ul>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Customer Service Orientation </strong>&ndash; Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times. </span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Professionalism </strong>&ndash; Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Christ-first Faith </strong>&ndash; Provides spiritual support to community members, including students, on their Christian faith journey.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Attention to Detail </strong>&ndash;<strong> </strong>Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Conflict Management </strong>&ndash;<strong> </strong>Functions professionally and wisely during difficult conversations, while under stress, and while managing challenging situations.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Effective Communication</strong> &ndash; Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Establishes Trust</strong> &ndash; Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Problem-solving &ndash; </strong>Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Results Orientation &amp; Accountability</strong> &ndash; Takes accountability and identifies, executes and drives actions to consistently achieve desired results.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Self-development &ndash; </strong>Grow one&rsquo;s self-awareness, abilities, skills, and/or talent<strong>.</strong></span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Teamwork &amp; Collaboration </strong>&ndash; Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally. </span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Technology &ndash; </strong>Strong aptitude to learn new technologies as department processes evolve.</span></span></li>\n</ul>\n\n<h4><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>ADDITIONAL REQUIREMENTS:</strong> </span></span></h4>\n\n<ul>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to work non-routine hours during certain times of the year.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to sit for prolonged periods of time.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to traverse campus and stairs.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to lift/move objects up to 25 pounds.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to operate equipment, AED, fire extinguishers, and other related equipment as required.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to work a flexible schedule to include evening and weekend assignments and any emergencies.</span></span></li>\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to multitask in a high-stress environment with high-volume phone calls and radio traffic.</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n",
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