Business Operations Associate

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  "last_changed_at": "2026-05-29T07:06:29.395Z",
  "active_status": "active"
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{
  "lists": [
    {
      "text": "About Us:",
      "content": "<div>\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through a combination of telemedicine, diagnostics, and virtual care programs. By leveraging real-time data and AI-powered insights, Heartbeat Health empowers providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes. Heartbeat Health is redefining how cardiovascular care is delivered in the digital age, led by our medical group of cardiologists, advanced practitioners, nurses, and care coordinators.&nbsp;</span></p>\n</div>"
    },
    {
      "text": "About the Role: ",
      "content": "<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Heartbeat Health is seeking a motivated, sharp, and adaptable </span><strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Business Operations Associate</span></strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\"> to join its Operations team. The Business Operations Associate will play a critical role in supporting the growth and delivery of Heartbeat Health’s clinical programs, both live and prospective – including with a brand new product that Heartbeat is in the process of launching.</span></p>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">The Business Operations Associate role is cross-functional. You’ll help build and manage a national partner network that serves as the operational backbone for these programs. You’ll contribute to client-facing work across the customer lifecycle: sales, onboarding, implementation, and customer success. This is a hands-on, high-impact position ideal for someone who thrives in fast-moving environments and wants to help shape how cardiology is delivered at scale.</span></p>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Help to build and manage the day-to-day operations of a partner network across multiple states and several partners</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Identify, engage, and negotiate with prospective clinical vendors</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Work with our internal team and clients to help provide context on operational excellence and the value story associated with the broader program&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Lead and support implementation tasks and timelines in connection with new partner network launches, including in collaboration with internal and external stakeholders</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Develop reporting and action on key insights to fine-tune and improve partnerships and overall program operations</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Work cross-functionally with teams across growth, clinical, finance, and legal on operational, clinical, legal, and other items<br></span></p>\n</li>\n</ul>"
    },
    {
      "text": "About You:",
      "content": "<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Minimum of Bachelor’s degree</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">2–5 years of experience in client-facing roles, with a demonstrated ability to engage and present confidently in front of vendors and clients; background in sales, sales operations, or related functions preferred</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Strong analytical and operational skills; highly proficient in Excel/Google Sheets, Salesforce and creating slides / presentations a plus</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Autonomous self-starter who stays motivated, manages their own priorities, and delivers results independently</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience working in or adjacent to the healthcare industry preferred (e.g., provider systems, payers, care delivery, health tech)</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience working with or building networks is a plus&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Clear communicator with strong writing and organizational skills</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Resourceful and comfortable operating in evolving, fast-paced environments&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt;\">Passion for improving healthcare outcomes and a desire to do mission-driven work</span></p>\n</li>\n\n</ul></div>"
    },
    {
      "text": "About Our Culture:",
      "content": "<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">We are mission-driven: </span></strong><span style=\"font-size: 11pt;\">we're revolutionizing the way cardiovascular care is delivered&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">We are fast-paced &amp; agile: </span></strong><span style=\"font-size: 11pt;\">we move quickly, iterate often, and value experimentation</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">We are remote-first: </span></strong><span style=\"font-size: 11pt;\">flexibility, autonomy, and trust are at the core of how we operate</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">We care about diversity: </span></strong><span style=\"font-size: 11pt;\">diversity allows us to build an excellent patient experience</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">We care about each other: </span></strong><span style=\"font-size: 11pt;\">we are stronger together through a culture of mutual respect and active support.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">We are an equal opportunity employer: </span></strong><span style=\"font-size: 11pt;\">we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status</span></p>\n</li>\n\n</ul></div>"
    }
  ],
  "country": "US",
  "createdAt": 1779285459271,
  "updatedAt": null,
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    "team": "Operations",
    "location": "remote",
    "commitment": "Full-time",
    "department": "Operations",
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