Service Manager - Sun Chevrolet

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          "text": "<p><strong><u>Summary:</u></strong></p><p>We are seeking an experienced<strong> Service Manager</strong> for Sun Chevrolet. The ideal candidate will oversee daily operations of the service department, ensuring exceptional customer satisfaction and leading the team to achieve performance goals.</p><p><u><strong>Duties and Responsibilities:</strong></u></p><ul><li>Lead and manage the service team, including service advisors and technicians, to maintain high levels of performance and customer service.</li><li>Develop and implement service department processes to optimize efficiency and workflow.</li><li>Ensure accurate and timely completion of service documentation, including repair orders and warranty claims.</li><li>Monitor and analyze department KPIs to drive improvement and maximize profitability.</li><li>Provide training, development, and mentorship to service team members.</li><li>Maintain compliance with all dealership policies, procedures, and industry regulations.</li><li>Oversee the scheduling of work, staff shifts, and labor management to control costs.</li><li>Address customer concerns promptly and strive to exceed expectations for service quality and satisfaction.</li><li>Collaborate with other dealership departments to promote a cohesive work environment.</li><li>Forecast department goals, manage budgets, and align operations with overall dealership objectives.</li></ul>",
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          "text": "<p><strong>Sun Chevrolet</strong>&#xa0;service team isn’t just any team - recognized for delivering top-tier service and customer care. Proudly honored with a <strong>Reputation 800 award</strong> for customer satisfaction, our technicians and advisors have also<strong> led the entire 4C area in labor hours sold for the past year and a half.</strong> As part of the Sonic Automotive family, we provide the training, resources, and career growth opportunities you need to succeed with a world-class brand.</p><p><strong>Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.</strong></p><p><strong><u>Compensation (Draw / Commission):</u></strong></p><ul><li><strong>On-Target Earnings (OTE): </strong><strong><em>$100,000 - $140,000 + / year</em></strong><ul><li><em>If meeting and exceeding service department quotas and goals</em></li></ul></li></ul>",
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