Senior Associate Product Manager

About us Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities. As a Product Manager at Appnovation, you will partner directly with clients and cross-functional teams to define, shape, and deliver high-impact digital products. Sitting at the center of product definition, you will connect business goals, user needs, experience design, and technical realities—ensuring teams are building the right solutions in the right way. Working closely with project stakeholders, you will define the business requirements and functional specifications on each project. Excellence in customer service along with a dedicated proactive attitude is an essential component of this role. Our goal is to achieve a true balance between qualit y, client satisfaction, efficiency, success, and profitability . YOU WILL HAVE AN OPPORTUNITY TO: \ Work with Account Managers and Project Managers to determine the approach, deliverables, and estimated effort necessary for product shaping and business analysis activities. Lead discovery sessions to elicit client requirements through various techniques such as interviews, workshops, focus groups, and brainstorming exercises, translating ambiguity into structured plans. Lead backlog grooming, sprint planning, and estimations within an agile environment; translate complex requirements into actionable specifications in the form of epics and user stories. Develop professional client-facing documentation, including Business Requirements Documents (BRD) and Functional Specifications, maintaining excellence in version control and adherence to company style guides. Facilitate seamless communication between creative, business, and technical teams across all levels of the customer’s organization, from Executives to IT and Marketing. Utilize various methods to support requirements, including use cases, process map diagrams (as-is/to-be), and wireframes using industry-standard software. Build and maintain solid relationships with clients, guiding them through trade-offs and constraints while acting as a credible proxy for the client to the development teams. Identify risks, dependencies, and gaps early; test the accuracy and usability of documentation; and provide client training for areas such as content administration or custom utility functions. Mentor junior team members, elevate delivery quality, and leverage AI tools and modern methods to improve efficiency and output across the Strategy + Product practice. WHO YOU ARE: 6–8 years of experience in product management, business analysis, or digital delivery, with a proven track record of leading product shaping in fast-paced environments. Cantonese Fluency is required. You have a Bachelor’s Degree in Computer Science, Business Management, a related field, or extensive work experience equivalent. A solid client-facing background and experience partnering with multiple stakeholders is an absolute must-have. Excellent working background with Agile and Scrum methodologies, including proficiency in using and administrating JIRA and Confluence . You are fluent in the language of product (SWOT, business cases, wireframes, user experience) and have a proven track record in business process re-engineering (BPR) and value stream mapping. You have a technical background or training in web development/design and can collaborate closely with engineering teams to validate feasibility. Strong skills in BPMN, Flowchart, DFD, or UML 2.0 modeling (sequence, state, activity diagrams, etc.) is considered a strong asset. Experience in Technology-Enabled Services is required; Insurance industry experience is a significant plus. WHAT DOES APPNOVATION HAVE TO OFFER: Health Benefits Package Mental Health Support Personal Days Off Fertility and Menopause Leave Fitness Allowance D,E&I Initiatives And much more... Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted. At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital. Accommodations are available upon request throughout the recruitment process.

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