Senior Associate, People Services, EMEA (m/f/d)

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    "ExternalDescriptionStr": "<p><span style=\"font-size: 11pt; line-height: 115%;\">Your role&nbsp;</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">This position offers you the opportunity to expand your skills and experience as you support the Digital Realty global HR People Services team through a variety of administrative tasks, data entry updates, answering employee’s questions, managing the HR tickets and more. You'll join the largest data center provider in the world and learn about the department and its services from a highly-talented and experienced team. As part of the team you'll enjoy the \"best of both worlds:\" the close-knit atmosphere of our office as well as the stability and resources of a respected and growing global corporation. We are proactive about helping our people grow and develop, and as Digital Realty continues to grow, we'll be looking for proven players to move up.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">What you’ll do</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">In this role you will be responsible for maintaining data in our Human Resource Information System (HRIS) ensuring compliance within our systems. Alongside this, you will support employees by monitoring, responding and where required assigning HR tickets to the appropriate contact. </span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Specifically, you will be responsible for:</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt; line-height: 115%;\">Creating and maintaining positions in Oracle Human Capital Management (HCM)</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Managing Contractor and Employee records in Oracle HCM, including onboarding, offboarding, promotions, changes and updating other HR data</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Managing HR Tickets as tier 1 support and escalating as necessary</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Assisting employees to resolve their HR questions</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Data validation, including developing, implementing and running audits to ensure data integrity within Oracle</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Maintaining and managing right to work validations and coordinating pre-employment background checks</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Assisting with various projects related to onboarding, offboarding and employee data management</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Provide exceptional service to our internal customers, including employees, HRBP’s, IT, etc. </span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Other general administration tasks related to HR Operations and People Services</span></li></ul><p><span style=\"font-size: 11pt; line-height: 115%;\">What you’ll need</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">To be a strong fit for the Senior Associate, People Services opportunity, you should have:</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt; line-height: 115%;\">+2 years of related experience. Experience in Human Resources is preferred</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Strong organisational and time-management skills with strict attention to detail</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Fluent in English and German is a must!</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">The ability to multitask and manage multiple activities and priorities</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">A professional and articulate presence and comfort communicating with employees</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Proficiency in Microsoft Word, Excel, PowerPoint and Outlook</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Strong writing skills including accurate grammar, spelling and punctuation</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Excellent customer service skills</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">The ability to express ideas clearly in written and verbal communications</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">A strong sense of ownership and goal driven personality</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Resourcefulness and the ability to achieve goals independently</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">The ability to review processes and procedures to identify areas for improvement and automation </span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Reliability and punctuality</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Oracle experience or other HRIS experience a plus</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Service Now, JIRA or other ticket management system experience a plus</span></li></ul><p><span style=\"font-size: 11pt; line-height: 115%;\">A bit about us&nbsp;</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in&nbsp;50+&nbsp;metros across&nbsp;28&nbsp;countries on&nbsp;6&nbsp;continents. We've&nbsp;3,500+&nbsp;colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.&nbsp;</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">What we can offer you&nbsp;</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.</span></p>",
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