Onboarding Manager

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    "jobTitle": "Onboarding Manager",
    "location": "HeartShare, 330 Jay Street 29th Fl, Brooklyn, NY, 11201 - Brooklyn, NY 11201",
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    "description": "<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The Onboarding Manager is responsible for overseeing and managing the end-to-end onboarding and background check process&nbsp;for all new hires at Heartshare, ensuring full compliance with agency, local, state, and federal regulatory standards. This role drives&nbsp;operational efficiency, maintains quality control, and serves as a key partner to hiring managers to ensure a seamless and&nbsp;compliant onboarding experience. This position also plays a critical role in identifying process gaps, improving workflows, and&nbsp;implementing solutions to enhance the overall onboarding experience for both new hires and hiring managers.</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Primary Responsibilities and Essential Functions of Position:</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Onboarding Oversight&nbsp;</strong><br />\n&bull; Directly manage a team of Onboarding Specialists and oversee the end-to-end onboarding and background check process&nbsp;for all new hires, ensuring timeline clearance of background checks that are in full compliance with agency and regulatory&nbsp;standards.&nbsp;<br />\n&bull; Manage onboarding and background checks for high-priority and critical roles to ensure leadership hires receive a&nbsp;seamless, timely onboarding experience, while providing backup support to the onboarding team as needed.&nbsp;<br />\n&bull; Serve as the primary point of contact for hiring managers, providing proactive communication, status updates, and&nbsp;guidance throughout the onboarding process while ensuring adherence to oversight requirements and internal policies.&nbsp;<br />\n&bull; Partner with Talent Acquisition to ensure smooth handoff and consistent collaboration between recruitment and&nbsp;onboarding.&nbsp;<br />\n&bull; Perform additional duties as required to support onboarding operations, compliance initiatives, and organizational goals.&nbsp;</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Compliance &amp; Quality Assurance&nbsp;</strong><br />\n&bull; Establish and maintain quality control over onboarding documentation by reviewing completed onboarding packets to&nbsp;ensure all required information is accurate, complete, and compliant with local, state, and federal regulations.&nbsp;<br />\n&bull; Collaborate with the HR Compliance team to support internal and external audits by ensuring onboarding documentation&nbsp;is readily accessible for review.&nbsp;<br />\n&bull; Monitor and enforce timely completion of Form I-9 Employment Eligibility Verification within federally required timelines,&nbsp;ensuring adherence to compliance standards.&nbsp;<br />\n&bull; Ensure consistent utilization of onboarding tools and trackers (e.g., New Hire Checklist) to verify completion of all pre\u0002employment requirements, including background clearances, license verification, medical requirements, and data&nbsp;accuracy.&nbsp;<br />\n&bull; Maintain up-to-date knowledge of agency policies, oversight regulations, and legal requirements related to background&nbsp;checks and onboarding compliance across all HeartShare programs.&nbsp;</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Process Improvement &amp; Reporting&nbsp;</strong><br />\n&bull; Identify opportunities to improve operational efficiency, streamline onboarding workflows, and reduce overall onboarding&nbsp;timelines while ensuring compliance with regulatory requirements.&nbsp;<br />\n&bull; Analyze onboarding trends and metrics, prepare regular reports, identify process gaps, and recommend actionable&nbsp;solutions to improve efficiency, compliance, and candidate experience.&nbsp;<br />\n&bull; Collaborate with the HR Systems team on updates and enhancements to the HRIS system (Paycom) including new hire&nbsp;data management, system testing and process improvements.&nbsp;</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Leadership &amp; Staff Development&nbsp;</strong><br />\n&bull; Conduct performance evaluations and support staff professional development through structured onboarding and&nbsp;training programs for new onboarding specialists, as well as ongoing training and skill development initiatives for the&nbsp;team.&nbsp;</span></span></p>\n",
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This role drives&nbsp;operational efficiency, maintains quality control, and serves as a key partner to hiring managers to ensure a seamless and&nbsp;compliant onboarding experience. 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You can expect:\\n\\n\\n\\tRewarding Work in a team environment.\\n\\tPaid vacation, sick, personal days, and holidays.\\n\\t403(B) retirement plans with employer contribution.\\n\\tHealth, dental, vision and life insurance.\\n\\tEmployee Assistance Program (EAP).\\n\\tFlexible spending account (Dependent Care, Medical, Parking, and Transit).\\n\\tEmployee Appreciation Programs and Events.\\n\\tTuition Assistance Program.\\n\\tProfessional Development opportunities.\\n\\tGympass Discount\\n\\tVerizon Wireless Discount.\\n\\tBJs Membership discount.\\n\\tDiscounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates &amp; more\\n\\n\\nHeartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [email protected].\\n\\nAbout Heartshare\\n\\nWho WE ARE:\\n\\nFor over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.\\n\\nTo learn more about Heartshare, please visit our website at&nbsp;www.heartshare.org&nbsp;or follow us on&nbsp;Twitter&nbsp;LinkedIn&nbsp;YouTube&nbsp;Instagram&nbsp;Facebook\\n\\n#INDHP&nbsp;\\n\",\"responsibilities\":\"The Onboarding Manager is responsible for overseeing and managing the end-to-end onboarding and background check process&nbsp;for all new hires at Heartshare, ensuring full compliance with agency, local, state, and federal regulatory standards. This role drives&nbsp;operational efficiency, maintains quality control, and serves as a key partner to hiring managers to ensure a seamless and&nbsp;compliant onboarding experience. 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Partner with Talent Acquisition to ensure smooth handoff and consistent collaboration between recruitment and&nbsp;onboarding.&nbsp;\\n&bull; Perform additional duties as required to support onboarding operations, compliance initiatives, and organizational goals.&nbsp;\\n\\nCompliance &amp; Quality Assurance&nbsp;\\n&bull; Establish and maintain quality control over onboarding documentation by reviewing completed onboarding packets to&nbsp;ensure all required information is accurate, complete, and compliant with local, state, and federal regulations.&nbsp;\\n&bull; Collaborate with the HR Compliance team to support internal and external audits by ensuring onboarding documentation&nbsp;is readily accessible for review.&nbsp;\\n&bull; Monitor and enforce timely completion of Form I-9 Employment Eligibility Verification within federally required timelines,&nbsp;ensuring adherence to compliance standards.&nbsp;\\n&bull; Ensure consistent utilization of onboarding tools and trackers (e.g., New Hire Checklist) to verify completion of all pre\\u0002employment requirements, including background clearances, license verification, medical requirements, and data&nbsp;accuracy.&nbsp;\\n&bull; 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Ability to train, guide, and support onboarding team members as needed&nbsp;\\n&bull; Ability to maintain confidentiality and handle sensitive information with discretion&nbsp;\\n&bull; High school diploma/equivalent required\\n\\n​​​​\\n\\nBenefits\\n\\nWhat we offer once YOU join our growing family:\\n\\nAt Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:\\n\\n\\n\\tRewarding Work in a team environment.\\n\\tPaid vacation, sick, personal days, and holidays.\\n\\t403(B) retirement plans with employer contribution.\\n\\tHealth, dental, vision and life insurance.\\n\\tEmployee Assistance Program (EAP).\\n\\tFlexible spending account (Dependent Care, Medical, Parking, and Transit).\\n\\tEmployee Appreciation Programs and Events.\\n\\tTuition Assistance Program.\\n\\tProfessional Development opportunities.\\n\\tGympass Discount\\n\\tVerizon Wireless Discount.\\n\\tBJs Membership discount.\\n\\tDiscounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates &amp; more\\n\\n\\nHeartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [email protected].\\n\\nAbout Heartshare\\n\\nWho WE ARE:\\n\\nFor over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.\\n\\nTo learn more about Heartshare, please visit our website at&nbsp;www.heartshare.org&nbsp;or follow us on&nbsp;Twitter&nbsp;LinkedIn&nbsp;YouTube&nbsp;Instagram&nbsp;Facebook\\n\\n#INDHP&nbsp;\\n\",\"experienceRequirements\":\"&bull; 3-years&rsquo; experience managing a team and 5 years&#39; experience in HR and Onboarding in a similar environment.&nbsp;\\n&bull; Strong knowledge and familiarity with various background checks, onboarding practices, employment laws, and&nbsp;compliance standards.&bull; Experience using HRIS automated platform for self-boarding new hires and rehired employees.\\n&bull; Ability to manage a team and take initiative, maintain flexibility, and creatively solve problems.&nbsp;\\n&bull; Ability to build strategic relationships with key stakeholders and hiring partners across all programs&nbsp;\\n&bull; Assertive and results driven that seek accountability and is comfortable dealing with ambiguity.\\n&bull; Interest in creating and sustaining a positive and inclusive work environment.&nbsp;\\n&bull; Demonstrated problem-solving skills with the ability to make sound decisions and escalate appropriately&nbsp;\\n&bull; Excellent written and verbal communication skills, with the ability to partner effectively with hiring managers and cross-functional teams&nbsp;\\n&bull; Ability to train, guide, and support onboarding team members as needed&nbsp;\\n&bull; Ability to maintain confidentiality and handle sensitive information with discretion&nbsp;\\n&bull; High school diploma/equivalent required\\n\\n​​​​\\n\\nBenefits\\n\\nWhat we offer once YOU join our growing family:\\n\\nAt Heartshare we offer a comprehensive benefit package based on full-time/part-time status. 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    "educationLevel": "High School Diploma or Equivalent",
    "qualifications": "<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&bull; 3-years&rsquo; experience managing a team and 5 years&#39; experience in HR and Onboarding in a similar environment.&nbsp;<br />\n&bull; </span><span style=\"font-family:Arial,Helvetica,sans-serif\">Strong knowledge and familiarity with various background checks, onboarding practices, employment laws, and&nbsp;compliance standards.</span></span><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&bull; Experience using HRIS automated platform for self-boarding new hires and rehired employees.<br />\n&bull; Ability to manage a team and take initiative, maintain flexibility, and creatively solve problems.&nbsp;<br />\n&bull; Ability to build strategic relationships with key stakeholders and hiring partners across all programs&nbsp;<br />\n&bull; Assertive and results driven that seek accountability and is comfortable dealing with ambiguity.<br />\n&bull; Interest in creating and sustaining a positive and inclusive work environment.&nbsp;<br />\n&bull; Demonstrated problem-solving skills with the ability to make sound decisions and escalate appropriately&nbsp;<br />\n&bull; Excellent written and verbal communication skills, with the ability to partner effectively with hiring managers and cross-functional teams&nbsp;<br />\n&bull; Ability to train, guide, and support onboarding team members as needed&nbsp;<br />\n&bull; Ability to maintain confidentiality and handle sensitive information with discretion&nbsp;<br />\n&bull; High school diploma/equivalent <em><strong>required</strong></em></span></span></p>\n\n<p><span style=\"display:block; font-size:14px; text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">​​​​</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Benefits</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">What we offer once YOU join our growing family:</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:</span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Rewarding Work in a team environment.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Paid vacation, sick, personal days, and holidays.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">403(B) retirement plans with employer contribution.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Health, dental, vision and life insurance.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Employee Assistance Program (EAP).</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Flexible spending account (Dependent Care, Medical, Parking, and Transit).</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Employee Appreciation Programs and Events.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Tuition Assistance Program.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Professional Development opportunities.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Gympass Discount</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Verizon Wireless Discount.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">BJs Membership discount.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates &amp; more</span></span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [email protected].</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>About Heartshare</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Who WE ARE:</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">To learn more about Heartshare, please visit our website at&nbsp;<a href=\"http://www.heartshare.org/\">www.heartshare.org</a>&nbsp;or follow us on&nbsp;<a href=\"https://twitter.com/home\">Twitter</a>&nbsp;<a href=\"https://www.linkedin.com/company/heartshare-human-services-of-new-york/mycompany/\">LinkedIn</a>&nbsp;<a href=\"https://www.youtube.com/user/HeartShareNY\">YouTube</a>&nbsp;<a href=\"https://www.instagram.com/heartshare/\">Instagram</a>&nbsp;<a href=\"https://www.facebook.com/heartshare/\">Facebook</a></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">#INDHP&nbsp;</span></span></p>\n",
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