Technology Support Technician

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{
  "list_job": {
    "id": "338",
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      "state": "Ontario"
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    "departmentLabel": "Technology",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Toronto",
      "state": "Ontario",
      "postalCode": "M5E 1G4",
      "addressCountry": "Canada"
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    "datePosted": "2026-05-22",
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    "description": "<p><span>Best Workplaces™ in Canada 2020 - 2026 | Best Workplaces™ with Most Trusted Executive Teams 2024 - 2026 | Best Workplaces™ in Financial Services &amp; Insurance 2020 - 2025 | Best Workplaces™ for Mental Wellness 2023 - 2026 | Best Workplaces™ for Giving Back 2022, 2024 | Best Workplaces™ for Inclusion 2021, 2024 | Best Workplaces™ for Women 2021 | Best Workplaces™ in Ontario™ 2020, 2021, 2024 | Best Workplaces™ for Professional Development 2025 </span><span>| Best Workplaces™ for Young Talent 2026 </span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span>One of Canada’s Most Trusted Investment Brands.</span></span><span> </span></p>\n<p><span>At </span><span style=\"font-weight: bold\"><span>Picton Mahoney Asset Management (PICTON Investments)</span></span><span style=\"font-weight: bold\"><span>, </span></span><span>being alternative isn’t just what we do—it’s who we are.</span><br><span>Founded by industry pioneer David Picton, we’ve spent 20 years challenging conventional wisdom and redefining the investing landscape. As one of Canada’s most trusted investment brands, we are proudly independent—privately run, 100% employee-owned, and deeply committed to delivering results for our clients.</span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><br></span></span></p>\n<p><span style=\"font-weight: bold\"><span>Thinking Alternatively is in Our DNA</span></span><span><br></span></p>\n<p><span>With a team of 223 bold thinkers—one-third dedicated solely to investment management—we are specialists, not generalists. Managing over $18.6 billion (May 31, 2026</span><span>) </span><span>for institutional and retail clients, we navigate markets with conviction, resilience, and a forward-thinking approach.</span><span> </span></p>\n<p><span>We’re more than investors — we’re innovators. We challenge traditional investment mindsets, constantly pushing the boundaries to achieve our mission: To bring greater certainty to investors. </span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><br></span></span></p>\n<p><span style=\"font-weight: bold\"><span>Our success is built on four guiding principles:</span></span><span> </span></p>\n<ul>\n<li><span>Treat investors’ money like our own.</span><span> </span></li>\n</ul>\n<ul>\n<li><span>Redefine the way investors invest.</span><span> </span></li>\n</ul>\n<ul>\n<li><span>Be human—always approachable.</span><span> </span></li>\n<li><span>Succeed together, one investment at a time.</span><span> </span><br></li>\n</ul>\n<p><br></p>\n<p><span>These aren’t just words—they define how we think, how we invest, and how we work.</span><span><br></span><span> </span></p>\n<p><span>Now, we’re entering our next chapter. We’re transforming our brand and reshaping the way the world invests. If you think alternatively, embrace an entrepreneurial spirit, and thrive in a dynamic, bureaucracy-free environment, join us and be part of what’s next.</span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><br></span></span></p>\n<p><span style=\"font-weight: bold\"><span>Thriving in Our Entrepreneurial Culture</span></span><span> </span></p>\n<p><span>At </span><span style=\"font-weight: bold\"><span>PICTON Investments</span></span><span>, you’ll thrive in our creative and dynamic workplace, where collaboration and support are at the core of everything we do. At our firm, you’ll have the opportunity to take on significant responsibilities, work in a flexible environment, and tackle challenging projects from the outset. Our culture is designed for ambitious professionals who want to make an immediate impact while continuing to push boundaries and achieve our greater mission. You’ll be empowered with a high level of responsibility, trust, and flexibility, providing an exciting and creative space for you to help reshape how the world views alternative investments. With competitive total rewards, performance-based bonuses, and a clear path for career growth, you’ll have everything you need to develop both now and over the longer term.</span><span> </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">The Opportunity</span></p>\n<p><br>We’re looking for an<span> </span><span style=\"font-weight: bold\">Technology Support Technician<span> </span></span>to join our IT team. This role is hands-on, people-focused, and central to keeping our technology running seamlessly. You’ll support our colleagues across the firm, ensure workstations perform at their best, and contribute to the stability of our network environment.</p>\n<p><br></p>\n<p>At<span> </span><span style=\"font-weight: bold\">PICTON</span>, you’ll be part of a culture built on<span> </span><span style=\"font-weight: bold\">ownership, fearlessness, performance, authenticity, and collaboration</span>—values that guide how we work with each other and for our clients.<br></p>\n<p><br></p>\n<p><span>The expected </span>annual<span> </span><span>base salary for this role is 65,000-75,000  with the final number depending on your experience, skills, </span>and education.<span> </span><span>On top of that, you’ll be eligible for our discretionary bonus program.</span><br></p>\n<p><span> </span></p>\n<p><span>At </span><span style=\"font-weight: bold\"><span>PICTON Investments</span></span><span>, being employee-owned means we take care of our team and offer opportunities for top performers to participate in our equity ownership program over time. Eligible employees get access to a full benefits package, including profit sharing, health and wellness coverage, life and disability insurance, paid time off and holidays, learning and development programs, and more, many of which are fully covered or subsidized by us.</span><span> </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">You'll have the opportunity to learn and lead:</span></p>\n<ul>\n<li>Provide inclusive, high-quality technical support for desktops, laptops, and peripherals—always putting people first.</li>\n<li>Install and configure operating systems and applications with care and attention to detail.</li>\n<li>Troubleshoot hardware, software, and connectivity issues, ensuring colleagues can work effectively and without interruption.</li>\n<li>Assist with user account management and secure access setup, helping new team members feel welcome and supported.</li>\n<li>Support basic network troubleshooting (LAN, Wi-Fi, cabling) with a problem-solving mindset.</li>\n<li>Maintain workstation inventory and perform hardware upgrades to ensure long-term reliability and performance.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What we're looking for</span></p>\n<ul>\n<li>2–4 years of IT support or workstation administration experience.</li>\n<li>Strong troubleshooting skills, combined with clear and respectful communication.</li>\n<li>Knowledge of Windows operating systems and networking fundamentals (TCP/IP, DNS, DHCP).</li>\n<li>Experience with Microsoft 365 and Active Directory.</li>\n<li>Certifications such as MS-102 (Microsoft 365 Administrator) and MD-102 are considered an asset.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>Our Commitment to Employees</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span>At </span><span style=\"font-weight: bold\"><span>PICTON Investments</span></span><span>, we take pride in enhancing our employees' experiences through a comprehensive suite of exceptional perks and programs. Our benefits include corporate fitness reimbursement and discounts, VersaFi memberships (formerly Women in Capital Markets), PICTON Investment counseling and portfolio management services, volunteer and charitable donation matching, maternity and parental leave top-up, recognition awards, semi-annual performance bonuses, a generous annual vacation entitlement (minimum of 15 days per year), training and development reimbursement, extensive health and dental benefits, a healthcare spending account, and more.</span><br><span>These offerings are designed to support your career growth, well-being, and overall success. Join us and thrive in an environment that values and invests in you!</span><span> </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>PICTON Investments </span></span><span>is committed to providing an equitable and fair work environment for everyone and all hiring and other personnel actions will be taken without regard to race, colour, creed, religion, sex, disability, gender identity, gender expression, family status, age, language or national origin. We welcome applications from candidates with diverse experiences globally. Canadian experience is not required. If you require an accommodation at any point in time throughout the application and hiring process, please contact Human Resources at (416) 955-4108 or at </span><span><a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a></span><span>.</span></p>\n<p><span><br></span></p>\n<p><span style=\"font-weight: bold\"><span>PICTON Investments </span></span><span>does not accept unsolicited resumes, emails, calls, or any other form of communication from third-party recruitment agencies. Any unsolicited outreach, including commercial electronic messages, will neither be acknowledged nor considered.</span><span> </span></p>\n<p><span>Please note: We use AI-assisted tools to support parts of our recruitment process, including summarizing interview notes and aligning candidate profiles with job requirements. All decisions are made by our hiring team.</span><span> </span></p>\n<p><br></p>\n<p><span><span style=\"font-size: 12pt; font-style: italic\">Please note: We use AI-assisted tools to support parts of our recruitment process, including summarizing interview notes, aligning candidate profiles with job requirements, and initial resume screening. All decisions are made by our hiring team.</span></span></p>",
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