IT Support Technician

{
  "content_hash": "9e0ac0f93f0cc38a3c388c32b6d92a2a96c9035ceaeca4af47bb4a345bec44c0",
  "source_hash": "e52f49c010bd71a7449aa0517df8b4ff6defb7a25d090099e7f76f7b8a0b4bcf",
  "last_changed_at": "2026-06-06T19:52:20.382Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Denver, CO",
    "city": "Denver",
    "region": "CO",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 85000,
  "salary_min": 65000,
  "inferred_at": "2026-06-04T11:32:01.227Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Denver, CO",
      "city": "Denver",
      "region": "CO",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "Responsibilities",
      "content": "<div>\n<div>\n\n<li><span data-contrast=\"auto\">Provide IT Help Desk support and&nbsp;assistance&nbsp;for all&nbsp;members at&nbsp;Xcimer </span></li>\n<li><span data-contrast=\"auto\">Setup, configure and maintain machines and workspaces for employees </span></li>\n<li><span data-contrast=\"auto\">Assist administrators with troubleshooting and resolving IT incidents involving both hardware and software</span></li>\n<li><span data-contrast=\"auto\">Assist with the monitoring and maintenance of critical IT infrastructure including network stacks, data centers, cloud servers and enterprise software systems</span></li>\n<li><span data-contrast=\"auto\">Develop training documentation and material to facilitate IT policies and onboard new hires</span></li>\n<li><span data-contrast=\"none\">Document, categorize, and prioritize IT issues to ensure efficient escalation to senior IT personnel when necessary</span> <span data-contrast=\"auto\">Enforce security policies and collaborate on their development and implementation</span></li>\n<li><span data-contrast=\"auto\">Work closely with software and hardware engineering teams to ensure smooth operations</span><span data-contrast=\"auto\"> </span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">&nbsp;</span></li>\n\n</div>\n</div>"
    },
    {
      "text": "Qualifications",
      "content": "\n<li><span data-contrast=\"auto\"><strong>Education: </strong>Associate’s degree (or equivalent) in information technology, information systems,&nbsp;networking&nbsp;or related fields</span></li>\n<li><span data-contrast=\"auto\"><strong>Experience: </strong>2+ years of experience as an IT support staff member</span></li>\n<li><span data-contrast=\"auto\">Experience supporting hybrid environments with both Windows and MacOS systems</span></li>\n<li><span data-contrast=\"auto\">Experience supporting Microsoft 365 Suite, Exchange, Teams, OneDrive and Intune environments</span></li>\n<li><span data-contrast=\"auto\">Working knowledge of best practices in IT administration and system security</span></li>\n<li><span data-contrast=\"auto\">Excellent technical and interpersonal communication skills</span></li>\n<li><span data-contrast=\"auto\">Comfortable in a fast-paced, dynamic, and ambiguous environment </span></li>\n<li><span data-contrast=\"auto\">A positive attitude, with a customer service-oriented approach and a passion for working with people </span></li>\n<li><span data-contrast=\"auto\">Ability to earn trust and maintain positive and professional relationships </span></li>\n<li><span data-contrast=\"auto\">Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee of granted asylum </span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">&nbsp;</span></li>\n"
    },
    {
      "text": "Desired",
      "content": "<div>\n<div>\n\n<li><span data-contrast=\"auto\">Familiar&nbsp;with Agile project management software&nbsp;and processes&nbsp;(Atlassian suite,&nbsp;Trello, etc.)</span></li>\n<li><span data-contrast=\"auto\">Experience with on-premises server and database management</span></li>\n<li><span data-contrast=\"auto\">Ability to set up automated workflows as scheduled scripts or batch jobs</span></li>\n<li><span data-contrast=\"auto\">Knowledge of scripting languages (Javascript, Python, Ansible, etc.)</span></li>\n<li><span data-contrast=\"auto\">Experience developing integrations via webhook or REST API</span></li>\n<li><span data-contrast=\"auto\">Previous experience with NIST 800-171 or other government security focused standard</span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">&nbsp;</span></li>\n\n</div>\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1777661704206,
  "updatedAt": null,
  "categories": {
    "team": "IT",
    "location": "Denver, CO",
    "commitment": "Full-Time",
    "department": "Operations",
    "allLocations": [
      "Denver, CO"
    ]
  },
  "salaryRange": {
    "max": 85000,
    "min": 65000,
    "currency": "USD",
    "interval": "per-year-salary"
  },
  "workplaceType": "onsite"
}