Auto Parts Associate

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    "jobTitle": "Auto Parts Associate ",
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    "description": "<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Description</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">The Parts Counterperson sells, at retail, parts to all available customers over the counter, through the shop or on the phone.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Set up orders for daily shipment, delivery, or pick up.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Verify &ldquo;will call&rdquo; and &ldquo;back order&rdquo; files weekly and return to vendors, or stock those items not required. Solicit assigned accounts by phone.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Assist service technicians in selecting parts needed for repairs in process.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Order parts not in stock if, after discussion with ASM, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Notify the ASM and the customer that ordered parts have been received.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Answer parts phones when front counter is overloaded.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Ensure that before parts can be charged out, the Technician presents a repair order.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Be friendly, professional, and efficient when working with all customers, both on the phone and in person.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Provide the same high level of service to the other dealership departments as is given to other customers.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Business Manager.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Ensure that all charge back sales are signed by the customer.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">When making tax exempt sales other than to a charge or cash account, ensure that the customers&rsquo; full name, address, ICC number, and signature is obtained.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Present the customer with a copy of the invoice. When doing business with regular cash customers, ensure that their &ldquo;cash account&rdquo; numbers are recorded to assure proper customer tracking.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">When a credit card is declined, notify the credit department. If they are not available either decline to charge the purchase or release the credit hold in accordance with the dealership&rsquo;s guidelines.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Keep front and rear counter areas clean and uncluttered.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Replenish assigned inventory daily. Advise Parts Manager when areas of the department are not in satisfactory condition.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Keep current on new products and product updates.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Participate in all training programs that are made available.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Participate with the Parts Manger in maintaining a Lost Sale Tracking program.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Clean computer terminals and printers daily.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Must be legally and technically able to operate company and customer vehicles.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Must be insurable by company insurance carrier.</span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"color:#333333;\">Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. &nbsp;</span></span></span></span></span></span></p>\r\n",
    "jobCategory": "Automotive",
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Exceptions must be approved by the Parts Manager or Business Manager.\\r\\n\\r\\nEnsure that all charge back sales are signed by the customer.\\r\\n\\r\\nWhen making tax exempt sales other than to a charge or cash account, ensure that the customers&rsquo; full name, address, ICC number, and signature is obtained.\\r\\n\\r\\nPresent the customer with a copy of the invoice. When doing business with regular cash customers, ensure that their &ldquo;cash account&rdquo; numbers are recorded to assure proper customer tracking.\\r\\n\\r\\nWhen a credit card is declined, notify the credit department. If they are not available either decline to charge the purchase or release the credit hold in accordance with the dealership&rsquo;s guidelines.\\r\\n\\r\\nKeep front and rear counter areas clean and uncluttered.\\r\\n\\r\\nReplenish assigned inventory daily. Advise Parts Manager when areas of the department are not in satisfactory condition.\\r\\n\\r\\nKeep current on new products and product updates.\\r\\n\\r\\nParticipate in all training programs that are made available.\\r\\n\\r\\nParticipate with the Parts Manger in maintaining a Lost Sale Tracking program.\\r\\n\\r\\nClean computer terminals and printers daily.\\r\\n\\r\\nMust be legally and technically able to operate company and customer vehicles.\\r\\n\\r\\nMust be insurable by company insurance carrier.\\r\\n\\r\\nMust follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. &nbsp;\\r\\nQualificationsQUALIFICATIONS:\\r\\n\\r\\nHigh School Diploma or the equivalent. Ability to read and comprehend instructions and information.\\r\\n\\r\\nOne year of experience in an automotive parts department.\\r\\n\\r\\nOne year of sales experience. 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