Collections Specialist I

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    "description": "<h2>Overview</h2>\n<p><strong>Careers close to home and your heart </strong></p>\n<p>Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. </p>\n<h2>Responsibilities</h2>\n<p>Performs administrative support functions related to accounts receivable, billing, collections and revenue support to meet company goals. Supports collections team by completing administrative functions to reduce barriers for collections.<strong>Duties and Responsibilities:</strong></p>\n<li>Researches accounts for billing accuracy adjusting discrepancies as needed.</li>\n<li>Prepares and reviews paperwork for attorney, write-off, and/or cut off processes.</li>\n<li>Handles returned mail, skip tracing to locate alternate billing addresses.</li>\n<li>Assists with termination of services process.  Including communicating with facility staff and pharmacy Executive Director.</li>\n<li>Performs outbound introductory calls to new customers daily.</li>\n<li>Works with billers to review accounts.</li>\n<li>Serves as a back-up to collections team to cover absences.</li>\n<li>Checks for Medicaid eligibility.</li>\n<li>Analyzes accounts receivable aging and individual accounts</li>\n<li>Assists with special projects as needed.</li>\n<li>Minimal travel including overnight stay as necessary. </li>\n<h2>Qualifications</h2>\n<ul>\n <li>High School diploma or equivalent. Associates degree in accounting or business or related field preferred. </li>\n</ul>\n<p><em>Certifications: </em></p>\n<ul>\n <li>Pharmacy Technician National Certification preferred. </li>\n</ul>\n<p><em>Experience:</em></p>\n<ul>\n <li>Three (3) to five (5) years’ billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred.</li>\n <li>Minimum one (1) year multi-facility experience preferred.</li>\n <li>QS1 and Docutrack experience preferred.</li>\n <li>Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.</li>\n</ul>",
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