Front Desk Receptionist

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    "url": "https://recruiting.paylocity.com/recruiting/jobs/Details/3505681/CLEAR-CHOICE-DERMATOLOGY-LLC/Front-Desk-Receptionist",
    "job_type": "Full-time",
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    "html_title": "CLEAR CHOICE DERMATOLOGY LLC - Front Desk Receptionist",
    "description_html": "<p>&nbsp;&nbsp;</p><p><strong>Summary&nbsp;</strong></p><p>The Front Desk Receptionist (Check-In / Check-Out) plays a critical role in delivering an exceptional patient experience in a dermatology clinic. This position is responsible for managing all aspects of the front office workflow, including patient check-in, check-out, scheduling, insurance verification, and financial collections.</p><p>As the first and last point of contact, this role requires professionalism, efficiency, strong communication skills, and a consistently positive attitude. The Receptionist ensures smooth patient flow, accurate documentation, and compliance with all regulatory and practice standards.</p><p>&nbsp;&nbsp;</p><p><strong>ESSENTIAL DUTIES &amp; RESPONSIBILITIES</strong></p><p><strong>Check-In Responsibilities (CIR)</strong></p><ul><li>Welcome patients, visitors, and vendors in a &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;friendly, prompt, and professional manner</li><li>Direct patients appropriately and ensure a positive &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;first impression</li><li>Ensure completion of all required documentation, &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;including intake forms, consents, and sign-in procedures</li><li>Accurately enter and/or update patient demographics &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;in the EMR system</li><li>Verify insurance eligibility, benefits, referrals, &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;and authorizations prior to service</li><li>Maintain patient flow and communicate delays or &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;issues to clinical staff</li><li>Ensure front office and waiting area are clean, &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;organized, and ready for daily operations</li><li>Open and prepare the office for business each day; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;assist with end-of-day closing and security procedures</li></ul><p>&nbsp;&nbsp;</p><p><strong>Check-Out Responsibilities (COR)</strong></p><ul><li>Greet patients at check-out and provide prompt, &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;courteous assistance</li><li>Review provider orders and treatment plans to &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;coordinate follow-up care</li><li>Schedule follow-up appointments based on provider &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;recommendations</li><li>Enter patients into recall system (e.g., annual skin &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;exams) when appointments are not scheduled</li><li>Process product sales and ensure proper documentation &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;and dispensing</li><li>Maintain prescription logs accurately and daily</li><li>Create recall appointments (e.g., 3-week follow-up )</li><li>Collect all patient financial responsibilities, &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;including co-pays, deductibles, coinsurance, and outstanding balances</li><li>Process refunds or apply credits as needed; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;communicate with billing department for approvals</li><li>Post charges daily once provider documentation is &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;completed</li><li>Balance daily collections, reconcile deposits, and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;enter into Daily Net Revenue (DNR) tracking system</li><li>Prepare and complete daily bank deposits in &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;accordance with practice policy</li></ul><p>&nbsp;&nbsp;</p><p><strong>COMMON GENERAL DUTIES</strong></p><ul><li>Maintain strict patient confidentiality in accordance &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;with HIPAA regulations</li><li>Adhere to OSHA and all applicable healthcare &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;compliance standards</li><li>Follow all company policies, procedures, and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;workflows</li><li>Provide excellent customer service with a positive, &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;professional demeanor at all times</li><li>Utilize proper telephone etiquette, including call &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;handling, holds, and message routing</li><li>Communicate effectively and work collaboratively with &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;providers, leadership, and team members</li><li>Report broken equipment, safety hazards, or facility &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;concerns to management promptly</li><li>Complete all assigned tasks within established &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;timelines</li><li>Maintain regular attendance and punctuality (arrival &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;required at least 15 minutes prior to clinic opening)</li><li>Perform additional duties as assigned</li></ul>",
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      "@type": "JobPosting",
      "title": "Front Desk Receptionist",
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      "datePosted": "2026-03-20T18:20:52-05:00",
      "description": "<p>Description</p><p>  </p><p><strong>Summary </strong></p><p>The Front Desk Receptionist (Check-In / Check-Out) plays a critical role in delivering an exceptional patient experience in a dermatology clinic. This position is responsible for managing all aspects of the front office workflow, including patient check-in, check-out, scheduling, insurance verification, and financial collections.</p><p>As the first and last point of contact, this role requires professionalism, efficiency, strong communication skills, and a consistently positive attitude. The Receptionist ensures smooth patient flow, accurate documentation, and compliance with all regulatory and practice standards.</p><p>  </p><p><strong>ESSENTIAL DUTIES & RESPONSIBILITIES</strong></p><p><strong>Check-In Responsibilities (CIR)</strong></p><ul><li>Welcome patients, visitors, and vendors in a      friendly, prompt, and professional manner</li><li>Direct patients appropriately and ensure a positive      first impression</li><li>Ensure completion of all required documentation,      including intake forms, consents, and sign-in procedures</li><li>Accurately enter and/or update patient demographics      in the EMR system</li><li>Verify insurance eligibility, benefits, referrals,      and authorizations prior to service</li><li>Maintain patient flow and communicate delays or      issues to clinical staff</li><li>Ensure front office and waiting area are clean,      organized, and ready for daily operations</li><li>Open and prepare the office for business each day;      assist with end-of-day closing and security procedures</li></ul><p>  </p><p><strong>Check-Out Responsibilities (COR)</strong></p><ul><li>Greet patients at check-out and provide prompt,      courteous assistance</li><li>Review provider orders and treatment plans to      coordinate follow-up care</li><li>Schedule follow-up appointments based on provider      recommendations</li><li>Enter patients into recall system (e.g., annual skin      exams) when appointments are not scheduled</li><li>Process product sales and ensure proper documentation      and dispensing</li><li>Maintain prescription logs accurately and daily</li><li>Create recall appointments (e.g., 3-week follow-up )</li><li>Collect all patient financial responsibilities,      including co-pays, deductibles, coinsurance, and outstanding balances</li><li>Process refunds or apply credits as needed;      communicate with billing department for approvals</li><li>Post charges daily once provider documentation is      completed</li><li>Balance daily collections, reconcile deposits, and      enter into Daily Net Revenue (DNR) tracking system</li><li>Prepare and complete daily bank deposits in      accordance with practice policy</li></ul><p>  </p><p><strong>COMMON GENERAL DUTIES</strong></p><ul><li>Maintain strict patient confidentiality in accordance      with HIPAA regulations</li><li>Adhere to OSHA and all applicable healthcare      compliance standards</li><li>Follow all company policies, procedures, and      workflows</li><li>Provide excellent customer service with a positive,      professional demeanor at all times</li><li>Utilize proper telephone etiquette, including call      handling, holds, and message routing</li><li>Communicate effectively and work collaboratively with      providers, leadership, and team members</li><li>Report broken equipment, safety hazards, or facility      concerns to management promptly</li><li>Complete all assigned tasks within established      timelines</li><li>Maintain regular attendance and punctuality (arrival      required at least 15 minutes prior to clinic opening)</li><li>Perform additional duties as assigned</li></ul><p>Requirements</p><p>  </p><p><strong>Education & Experience</strong></p><ul><li>High school diploma or equivalent required</li><li>Minimum 1–3 years of medical front office or customer      service experience preferred</li><li>Dermatology or specialty clinic experience strongly      preferred</li></ul><p><strong>Knowledge, Skills & Abilities</strong></p><ul><li>Strong communication and interpersonal skills</li><li>Excellent organizational and multitasking abilities</li><li>Ability to work efficiently in a fast-paced,      high-volume environment</li><li>Knowledge of medical terminology, insurance      verification, and scheduling processes</li><li>Experience with EMR/practice management systems      preferred</li><li>Strong attention to detail and accuracy in data entry      and financial transactions</li></ul><p>  </p><p><strong>PROFESSIONAL STANDARDS</strong></p><ul><li>Maintain a professional appearance and demeanor at      all times</li><li>Demonstrate honesty, integrity, and strong work ethic</li><li>Exhibit a “team-first” attitude with willingness to      support clinic operations as needed</li><li>Ability to take direction and feedback from Practice      Administrator and Physician leadership</li><li>Consistently reflect a positive, patient-centered      attitude</li></ul><p>  </p><p><strong>PHYSICAL REQUIREMENTS</strong></p><ul><li>Prolonged periods of sitting, standing, and computer      use</li><li>Ability to perform repetitive tasks such as typing      and phone use</li><li>Occasional lifting of up to 15 pounds</li></ul><p>  </p><p><strong>WORK ENVIRONMENT</strong></p><ul><li>Fast-paced dermatology clinic with high patient      volume</li><li>Frequent interaction with patients, providers, and      staff</li><li>Exposure to confidential and sensitive information</li></ul><p>  </p><p><strong>FLEXIBILITY CLAUSE</strong></p><p>This job description is intended to provide a general overview of the position. The Practice reserves the right to modify, adjust, or revise duties and responsibilities as needed in coordination with Practice Leadership and Physicians.</p>",
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          "postalCode": "97146",
          "addressRegion": "OR",
          "streetAddress": "1609 S Main Ave",
          "addressCountry": "US",
          "addressLocality": "Warrenton"
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    "requirements_html": "<p>&nbsp;&nbsp;</p><p><strong>Education &amp; Experience</strong></p><ul><li>High school diploma or equivalent required</li><li>Minimum 1–3 years of medical front office or customer &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;service experience preferred</li><li>Dermatology or specialty clinic experience strongly &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;preferred</li></ul><p><strong>Knowledge, Skills &amp; Abilities</strong></p><ul><li>Strong communication and interpersonal skills</li><li>Excellent organizational and multitasking abilities</li><li>Ability to work efficiently in a fast-paced, &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;high-volume environment</li><li>Knowledge of medical terminology, insurance &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;verification, and scheduling processes</li><li>Experience with EMR/practice management systems &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;preferred</li><li>Strong attention to detail and accuracy in data entry &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;and financial transactions</li></ul><p>&nbsp;&nbsp;</p><p><strong>PROFESSIONAL STANDARDS</strong></p><ul><li>Maintain a professional appearance and demeanor at &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;all times</li><li>Demonstrate honesty, integrity, and strong work ethic</li><li>Exhibit a “team-first” attitude with willingness to &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;support clinic operations as needed</li><li>Ability to take direction and feedback from Practice &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Administrator and Physician leadership</li><li>Consistently reflect a positive, patient-centered &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;attitude</li></ul><p>&nbsp;&nbsp;</p><p><strong>PHYSICAL REQUIREMENTS</strong></p><ul><li>Prolonged periods of sitting, standing, and computer &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;use</li><li>Ability to perform repetitive tasks such as typing &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;and phone use</li><li>Occasional lifting of up to 15 pounds</li></ul><p>&nbsp;&nbsp;</p><p><strong>WORK ENVIRONMENT</strong></p><ul><li>Fast-paced dermatology clinic with high patient &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;volume</li><li>Frequent interaction with patients, providers, and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;staff</li><li>Exposure to confidential and sensitive information</li></ul><p>&nbsp;&nbsp;</p><p><strong>FLEXIBILITY CLAUSE</strong></p><p>This job description is intended to provide a general overview of the position. The Practice reserves the right to modify, adjust, or revise duties and responsibilities as needed in coordination with Practice Leadership and Physicians.</p>",
    "requirements_text": "Education & Experience\n High school diploma or equivalent required\n Minimum 1–3 years of medical front office or customer service experience preferred\n Dermatology or specialty clinic experience strongly preferred\n Knowledge, Skills & Abilities\n Strong communication and interpersonal skills\n Excellent organizational and multitasking abilities\n Ability to work efficiently in a fast-paced, high-volume environment\n Knowledge of medical terminology, insurance verification, and scheduling processes\n Experience with EMR/practice management systems preferred\n Strong attention to detail and accuracy in data entry and financial transactions\n PROFESSIONAL STANDARDS\n Maintain a professional appearance and demeanor at all times\n Demonstrate honesty, integrity, and strong work ethic\n Exhibit a “team-first” attitude with willingness to support clinic operations as needed\n Ability to take direction and feedback from Practice Administrator and Physician leadership\n Consistently reflect a positive, patient-centered attitude\n PHYSICAL REQUIREMENTS\n Prolonged periods of sitting, standing, and computer use\n Ability to perform repetitive tasks such as typing and phone use\n Occasional lifting of up to 15 pounds\n WORK ENVIRONMENT\n Fast-paced dermatology clinic with high patient volume\n Frequent interaction with patients, providers, and staff\n Exposure to confidential and sensitive information\n FLEXIBILITY CLAUSE\n This job description is intended to provide a general overview of the position. The Practice reserves the right to modify, adjust, or revise duties and responsibilities as needed in coordination with Practice Leadership and Physicians."
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