Pre-Filing Paralegal Specialist

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    "datePosted": "2026-06-19",
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      "city": "CDMX",
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      "country": "Mexico",
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    "description": "<p><span style=\"font-size: 12pt; font-weight: bold\">Why Apply to New Frontier Immigration Law.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Join the <a href=\"https://www.youtube.com/watch?v=5Y74z8S-XNU&amp;t=8s\" target=\"_blank\" rel=\"noopener noreferrer\">New Frontier Immigration Law</a> team and help change the lives of 1 million undocumented immigrants in the USA. Our mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems.  </span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Are you ready to join one of the fastest-growing law firms in the US, where incredible opportunities await? Here, we don’t just offer a job: we provide an environment that challenges you to become the best version of yourself. </span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Learn more about New Frontier Immigration  <a href=\"https://youtu.be/5Y74z8S-XNU?si=6iMAiAzgePxpNoJN\" target=\"_blank\" rel=\"noopener noreferrer\">here</a>.   </span></li>\n<li><span style=\"font-size: 12pt\">Learn more about our CEO/Founder Hillary <a href=\"https://newfrontier.us/about-us/\" target=\"_blank\" rel=\"noopener noreferrer\">here</a>. </span></li>\n<li><span style=\"font-size: 12pt\">Learn more about our Core Values <a href=\"https://newfrontier.us/join-our-team/\" target=\"_blank\" rel=\"noopener noreferrer\">here</a>.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Role Objective</span></p>\n<p><span style=\"font-size: 12pt\">We are looking for an organized, empathetic, and detail-oriented <span style=\"font-weight: bold\">Pre-Filing Specialist</span> to join our Onboarding &amp; Evidence Team. In this role, you will be the bridge between our new clients and the legal team, ensuring a seamless transition into our firm. You will manage the initial stages of the client journey—from opening matters and conducting onboarding calls to gathering, translating, and organizing crucial evidence.</span></p>\n<p><span style=\"font-size: 12pt\">The ideal candidate thrives in a fast-paced environment, excels at high-volume caseload management, and possesses the emotional intelligence needed to support clients going through stressful or sensitive situations.</span></p>\n<p><span style=\"font-weight: bold\">Responsibilities/Duties</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Conduct onboarding calls: Welcome new clients, gather required background information, and explain the onboarding process clearly without providing legal advice.</span></li>\n<li><span style=\"font-size: 12pt\">Client care: Maintain consistent communication with clients, providing timely updates regarding next steps and following up on outstanding documents, questionnaires, signatures, photos, and records.</span></li>\n<li><span style=\"font-size: 12pt\">Language support: Translate client documents and assist with Spanish/English interpretation during calls when needed.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">File setup: Open new client matters in Filevine, ensuring client profiles are accurate. Review contracts, HubSpot info, intake notes, and prior communications before starting onboarding.</span></li>\n<li><span style=\"font-size: 12pt\">Evidence gathering: Collect, review, organize, rename, and upload client evidence.</span></li>\n<li><span style=\"font-size: 12pt\">Government requests: Request, track, and process government evidence (including FOIA and background requests) according to firm training.</span></li>\n<li><span style=\"font-size: 12pt\">Documentation: Prepare clear case notes, task updates, and next-step documentation within Filevine.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Issue identification: Spot missing information, urgent issues, or complex client questions, and identify when a matter requires attorney or paralegal review.</span></li>\n<li><span style=\"font-size: 12pt\">Cross-department coordination: Partner with paralegals, attorneys, reception, sales, finance, and other departments to keep cases moving.</span></li>\n<li><span style=\"font-size: 12pt\">Case handoff: Support the smooth transition of cases to the paralegal team once onboarding and evidence collection are complete.</span></li>\n<li><span style=\"font-size: 12pt\">This role requires strong client-centered communication. You must be able to speak with clients in a calm, respectful, and empathetic way, especially when they are frustrated, scared, confused, or emotional.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Requirements.</span></span><span style=\"font-size: 12pt\"><br></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">High-Volume Management: Strong organization and time management skills; ability to handle multiple priorities and a heavy caseload.</span></li>\n<li><span style=\"font-size: 12pt\">Attention to Detail: Deep focus on accuracy when following processes and documenting case work.</span></li>\n<li><span style=\"font-size: 12pt\">Adaptability: Comfort with process changes, shifting priorities, and fast-paced environments.</span></li>\n<li><span style=\"font-size: 12pt\">Tech-Savvy: Proficiency with case management systems, calendars, email, Teams, and spreadsheets.</span></li>\n<li><span style=\"font-size: 12pt\">Bilingual Proficiency: English/Spanish bilingual skills are highly preferred for client communication, interpretation, and document translation.</span></li>\n<li><span style=\"font-size: 12pt\">Professional Boundaries: Clear understanding of the difference between administrative/legal support and giving legal advice.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Immigration Law: Prior experience in immigration legal support is a plus.</span></li>\n<li><span style=\"font-size: 12pt\">Case Types: Familiarity with family-based, humanitarian, consular processes, T Visa, U Visa, VAWA, AOS, or similar case types.</span></li>\n<li><span style=\"font-size: 12pt\">Background Requests: Experience requesting or processing FOIAs, FBI background checks, police records, or court records.</span></li>\n<li><span style=\"font-size: 12pt\">Software: Experience using Filevine, HubSpot, Monday.com, Outlook, or Teams is highly advantageous.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What We Offer.</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Full-time, long-term remote contract position.</span></li>\n<li><span style=\"font-size: 12pt\">$26,000 to $30,000 net depending on experience. </span></li>\n<li><span style=\"font-size: 12pt\">M-F 9am to 6pm Arizona Time.</span></li>\n<li><span style=\"font-size: 12pt\">The opportunity to work alongside a high-performing, fast-growing US immigration law firm.</span></li>\n<li><span style=\"font-size: 12pt\">A supportive, mission-driven team culture that values professional growth.</span></li>\n</ul>",
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