Development Operations & Grants Manager

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    "id": "48",
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      "city": "Atlanta",
      "state": "Georgia"
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    "jobOpeningName": "Development Operations & Grants Manager",
    "departmentLabel": "Development",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Atlanta",
      "state": "Georgia",
      "postalCode": "30303",
      "addressCountry": "United States"
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    "datePosted": "2026-05-14",
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    "description": "<p><span style=\"font-size: 14pt\">SUMMARY: </span></p>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\">The Development Operations &amp; Grants Manager provides strategic and operational leadership for the systems, data, gift processing, grant management, and budgeting functions that underpin the organization’s fundraising and marketing efforts. This role ensures best practice data management, strong donor stewardship, compliance, and accountability.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 14pt\">Serving as the department’s Salesforce subject matter expert, the Manager partners closely with development, marketing, finance, and program leadership to deliver accurate gift processing, reporting, grant compliance, budgeting support, and decision-ready insights. This position plays a critical role in building scalable, efficient, and funder-ready infrastructure that supports sustainable revenue growth.</span></p>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\">REPORTS TO: Chief Development Officer</span></p>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\">EMPLOYMENT STATUS: Exempt</span></p>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\">SPECIFIC DUTIES: Duties of the Development Operations &amp; Grants Manager include but are not limited to the following:</span></p>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\">Development Systems and Data Hygiene</span></p>\n<ul>\n<li><span style=\"font-size: 14pt\">Lead the implementation, optimization, and continuous improvement of development operations systems, ensuring alignment with organizational and fundraising goals.</span></li>\n<li><span style=\"font-size: 14pt\">Serve as the department’s Salesforce subject matter expert, providing training, guidance, and ongoing support to ensure effective use of data for fundraising, engagement, and stewardship.</span></li>\n<li><span style=\"font-size: 14pt\">Establish and enforce data hygiene standards, business rules, and quality controls; design and implement audits and checks to ensure accurate, reliable, and compliant fundraising data.</span></li>\n<li><span style=\"font-size: 14pt\">Advance database integrity and structure, design reports that support performance management and leadership decision-making, and implement documentation, workflow, and automation improvements to enhance efficiency, data quality, reporting, and user adoption.</span></li>\n<li><span style=\"font-size: 14pt\">Manage development document retention and recordkeeping standards, including naming conventions and compliance with organizational requirements.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-size: 14pt\">Gift Processing, Reporting, and Reconciliation</span></p>\n<ul>\n<li><span style=\"font-size: 14pt\">Oversee accurate and timely processing of philanthropic gifts, pledges, and payments, ensuring compliance with IRS regulations and organizational policies.</span></li>\n<li><span style=\"font-size: 14pt\">Ensure effective reconciliation of gifts with finance, pledge tracking, and timely pledge reminders in accordance with donor intent and stewardship best practices.</span></li>\n<li><span style=\"font-size: 14pt\">Establish, document, and enforce best practices for donor acknowledgment, receipting, and record maintenance to support positive donor experience and loyalty.</span></li>\n<li><span style=\"font-size: 14pt\">Maintain accurate coding, segmentation, and attribution for donors, prospects, board members, events, campaigns, and communications.</span></li>\n</ul>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\"> Grant Management</span></p>\n<ul>\n<li><span style=\"font-size: 14pt\">Manage the full lifecycle of grants, including award documentation, reporting deadlines, spending oversight, and compliance with funder requirements.</span></li>\n<li><span style=\"font-size: 14pt\">Maintain accurate and up-to-date grant records in Salesforce and related systems, ensuring alignment with finance and program data.</span></li>\n<li><span style=\"font-size: 14pt\">Track grant awards, restrictions, reporting schedules, and deliverables to ensure timely and compliant reporting.</span></li>\n<li><span style=\"font-size: 14pt\">Coordinate grant reporting inputs—including financials, outcomes, and impact metrics—in partnership with program and finance teams.</span></li>\n<li><span style=\"font-size: 14pt\">Identify opportunities to strengthen grant tracking systems, documentation, and workflows to improve transparency, accuracy, and funder confidence.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-size: 14pt\">Department Budgeting and Financial Management</span></p>\n<ul>\n<li><span style=\"font-size: 14pt\">Support the creation, management, and monitoring of the Development &amp; Marketing department’s annual operating budget.</span></li>\n<li><span style=\"font-size: 14pt\">Deliver accurate fundraising revenue projections, cash flow analysis, and forecasting.</span></li>\n<li><span style=\"font-size: 14pt\">Support budget planning and financial tracking for fundraising campaigns and events.</span></li>\n</ul>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\">QUALIFICATIONS:</span></p>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\">Required Qualifications</span></p>\n<p><span style=\"font-size: 14pt\">• Bachelor’s degree in nonprofit management, business administration, finance, data management, or a related field (or equivalent experience).</span></p>\n<p><span style=\"font-size: 14pt\">• Minimum of 5–7 years of progressive experience in development operations, fundraising systems, grant management, or a related function in a nonprofit organization.</span></p>\n<p><span style=\"font-size: 14pt\">• Demonstrated expertise in Salesforce (or comparable CRM), including data management, reporting, automation, and user support.</span></p>\n<p><span style=\"font-size: 14pt\">• Strong experience in gift processing, donor database management, and reconciliation with finance systems.</span></p>\n<p><span style=\"font-size: 14pt\">• Proven experience managing grant lifecycles, including tracking deadlines, compliance, reporting, and documentation.</span></p>\n<p><span style=\"font-size: 14pt\">• Solid financial acumen, including experience supporting budgets, revenue projections, and financial reporting.</span></p>\n<p><span style=\"font-size: 14pt\">• Experience developing and enforcing data governance policies, quality control processes, and documentation standards.</span></p>\n<p><span style=\"font-size: 14pt\">• High attention to detail with a strong commitment to accuracy, compliance, and accountability.</span></p>\n<p><span style=\"font-size: 14pt\">• Excellent organizational and project management skills, with the ability to manage multiple priorities and deadlines.</span></p>\n<p><span style=\"font-size: 14pt\">• Strong communication skills, with the ability to translate data into actionable insights for non-technical stakeholders.</span></p>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\">Preferred Qualifications</span></p>\n<p><span style=\"font-size: 14pt\">• Salesforce Administrator certification or equivalent advanced CRM certification.</span></p>\n<p><span style=\"font-size: 14pt\">• Experience in a multi-site or school-based nonprofit environment.</span></p>\n<p><span style=\"font-size: 14pt\">• Familiarity with nonprofit accounting principles, including restricted funding and funder compliance requirements.</span></p>\n<p><span style=\"font-size: 14pt\">• Experience creating dashboards and reports for executive leadership and board-level audiences.</span></p>\n<p><span style=\"font-size: 14pt\">• Knowledge of IRS regulations related to charitable giving, receipting, and acknowledgments.</span></p>\n<p><span style=\"font-size: 14pt\">• Experience supporting fundraising campaigns, events, and integrated marketing efforts through data systems.</span></p>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\">Core Competencies</span></p>\n<p><span style=\"font-size: 14pt\">• Strategic thinker with a systems-oriented mindset and focus on scalability and efficiency.</span></p>\n<p><span style=\"font-size: 14pt\">• Strong analytical and problem-solving skills with a proactive approach to continuous improvement.</span></p>\n<p><span style=\"font-size: 14pt\">• Commitment to data integrity, transparency, and ethical stewardship of donor information.</span></p>\n<p><span style=\"font-size: 14pt\">• Collaborative team player with the ability to work effectively across development, finance, marketing, and program teams.</span></p>\n<p><span style=\"font-size: 14pt\">• Ability to train, coach, and support staff in using systems and adhering to best practices.</span></p>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\">PHYSICAL DEMANDS:</span></p>\n<ul>\n<li><span style=\"font-size: 14pt\">Will require some light lifting</span></li>\n<li><span style=\"font-size: 14pt\">Must be Willing to travel, as job requires</span></li>\n</ul>\n<p><span style=\"font-size: 14pt\"> </span></p>\n<p><span style=\"font-size: 14pt\">HOURS: Working hours are generally 9:00 a.m - 5:00 p.m., however it is expected that this person will have a flexible schedule and will work additional hours as needed to accommodate evening and weekend activities and reporting deadlines. Able to make adequate and reliable transportation arrangement.</span></p>",
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