Patient Services Coordinator (PRN)

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    "ExternalDescriptionStr": "<p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>Patient Services Coordinator III</strong></span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>Job Code: PF1220</strong></span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><i><span style=\"font-size:small;\">&nbsp;PRN as needed position</span></i></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>ABOUT US</strong></span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA &amp; Culpeper, we believe in caring for the whole person by getting to know – and making connections with – our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience.</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">As a UVA Health Northern VA &amp; Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people’s lives every day.</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>&nbsp;</strong></span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>JOB TYPE</strong></span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>Classification: </strong>Nonexempt</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>Supervises Positions: </strong>No</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>&nbsp;</strong></span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>JOB SUMMARY</strong></span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">The following is a summary of the major essential functions of the job. The team member may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time:</span></span></p><ul style=\"list-style-type:disc;margin-right:0pt;\"><li><p style=\"margin-left:0pt;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">Schedules and registrars patients for the outpatient clinic.&nbsp;</span></span></p></li><li><p style=\"margin-left:0pt;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">Verifies eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained as necessary by working closely with the physician offices, Utilization Review and Business Office Departments.</span></span></p></li><li><p style=\"margin-left:0pt;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">Perform other job-related duties as directed by the Supervisor.</span></span></p></li></ul><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>Communications: </strong>Communicates effectively with all levels of clinic staff and visitors.&nbsp;</span></span></p><ul><li><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">Greets and assists visitors to the department.&nbsp;&nbsp;</span></span></li><li><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">Answers all incoming telephone calls and provides accurate information as needed.&nbsp;&nbsp;</span></span></li><li><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.&nbsp;</span></span></li></ul><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>Teamwork: </strong>Works within a team to achieve patient and team goals.&nbsp;</span></span></p><ul><li><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">Shares and initiates regular and professional communication with co-workers.&nbsp;&nbsp;</span></span></li><li><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">Facilitates and participates in regular staff meetings.&nbsp;</span></span></li><li><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">Demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers.&nbsp;&nbsp;</span></span></li><li><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">Resolves conflicts independently, as appropriate.&nbsp;&nbsp;</span></span></li><li><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">Accepts responsibility for actions and acts positively upon feedback from others.&nbsp;</span></span></li></ul><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>The incumbent may be asked to perform additional duties as assigned.</strong></span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">&nbsp;</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>QUALIFICATIONS</strong></span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>Education:</strong> High School Diploma or GED required.</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>Experience:</strong> 1 year of clerical experience in medical office setting required. Other related experience may be considered in lieu of medical office experience. Refer to the Life Support Training Policy for additional details.</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>Licensure:</strong> None</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>Additional Skills/Requirements Required</strong>: Knowledge of basic medical terminology. Ability to communicate both verbally and in writing and possess a high degree of excellent customer service skills. Background of insurance knowledge is required for certain tasks assigned. Ability to comprehend insurance cards and benefit details. Ability to deal directly with the public in a professional and empathetic manner.</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>Additional Skills/Requirements Preferred</strong>: Background/knowledge of government/state and patient assistance programs is preferred. Working knowledge of ICD-10 and CPT coding is preferred. Strong computer skills. Proficiency in Windows and Microsoft Office preferred.</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">&nbsp;</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>PHYSICAL DEMANDS</strong></span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>Physical Demand Code: </strong>6A, Customer Service</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>Work Function/Activity</strong>: Sedentary to Light Physical Demand</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">The job requires frequent sitting and standing, occasional walking, and bending/stooping. Frequent repetitive arm, hand, and finger movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA &amp; Culpeper.</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">&nbsp;</span></span></p><p><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\"><strong>OTHER</strong></span></span></p><ul><li><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes</span></span></li><li><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">On call responsibilities as directed: No</span></span></li><li><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"font-size:small;\">Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes</span></span></li></ul>",
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