Case Manager, PSP

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    "description": "<p><span style=\"font-family:Calibri,sans-serif\"><strong>Position Title</strong>&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">Case Manager, PSP</span></p>\n\n<hr />\n<p><span style=\"font-family:Calibri,sans-serif\">&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Department&nbsp;</strong>&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">Post-Secondary Pathways Program&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">&nbsp;</span></p>\n\n<hr />\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Site/Location</strong>&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">337 Alexander Avenue&nbsp;|&nbsp;Bronx NY&nbsp;10454&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">(with travel to partners&nbsp;and community sites as needed)&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">&nbsp;</span></p>\n\n<hr />\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Job Classification&nbsp;</strong>&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">Exempt&nbsp;&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">Full Time&nbsp;&nbsp;&nbsp;</span></p>\n\n<hr />\n<p><span style=\"font-family:Calibri,sans-serif\">&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Salary Range</strong>&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">$55,000&nbsp;</span></p>\n\n<hr />\n<p><span style=\"font-family:Calibri,sans-serif\">&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Reports To</strong>&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">PSP Employment Coordinator&nbsp;</span></p>\n\n<hr />\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>JOB DESCRIPTION&nbsp;</strong></span></p>\n\n<p><br />\n<span style=\"font-family:Calibri,sans-serif\"><em>Summary/ Objective&nbsp;<br />\nEast Side House Settlement (ESH) is a community resource in the Bronx and Northern Manhattan. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and their community. &nbsp;ESH&rsquo;s Adult &amp; Workforce Programs align with our mission by providing high quality programs and services within community centers, schools, and business partners. &nbsp;&nbsp;</em></span></p>\n\n<p><em><span style=\"font-family:Calibri,sans-serif\">Under the supervision of the Director of PSP and the PSP Employment Coordinator, PSP Case Managers play a key role in the PSP staff inter-disciplinary team whose purpose is to provide comprehensive educational and social emotional support that enable young adults to meet their personal, educational and employment goals. The primary focus for the PSP Case Manager is to support PSP participants in choosing a post-secondary track and completing outlined track deliverables for certification training, professional soft skills, internship hours, and job placement. The Case Manager will communicate effectively with the Director of PSP and PSP Employment Coordinator to facilitate student intake, case management and all other wrap around services needed for students, who are enrolled in GED/ALE, PSP Academy, CRED and various other PSP service areas.&nbsp;</span></em><br />\n&nbsp;</p>\n\n<hr />\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Essential Functions&nbsp;and Responsibilities:</strong>&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><em><u>Under the supervision of the&nbsp;Employment&nbsp;Coordinator, the&nbsp;Case Manager&nbsp;will&nbsp;be responsible for&nbsp;but not limited to the following:</u></em>&nbsp;</span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><strong>Caseload &amp; Engagement:</strong>&nbsp;Manage a caseload of&nbsp;approximately 50&ndash;100 participants per year (organized by cohorts);&nbsp;maintain&nbsp;regular contact at all phases to support progress, engagement, and retention.&nbsp;&nbsp;</span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><strong>Intake &amp; Planning:</strong>&nbsp;Conduct participant intake, needs/barrier assessments, and develop individualized service or goal plans; provide regular&nbsp;follow-ups&nbsp;and adjust plans based on progress and emerging needs.&nbsp;</span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><strong>Attendance &amp; Retention:</strong>&nbsp;Conduct daily/ongoing outreach&nbsp;regarding&nbsp;attendance and engagement; use proactive strategies to reduce barriers and improve persistence.&nbsp;&nbsp;</span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><strong>Interdisciplinary&nbsp;Coordination:</strong>&nbsp;Collaborate with Instructors,&nbsp;Retention&nbsp;Specialist, and Education/Employment Services Managers to deliver coordinated,&nbsp;co-located&nbsp;services and ensure participant goals are met.&nbsp;</span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><strong>Counseling &amp; Coaching:</strong>&nbsp;Provide&nbsp;one-on-one&nbsp;and&nbsp;small group&nbsp;counseling/coaching that supports academic, career, and personal goals; deliver&nbsp;timely&nbsp;feedback on progress and next steps.&nbsp;</span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><strong>Workshops:</strong>&nbsp;Facilitate&nbsp;workforce readiness and basic&nbsp;life skills&nbsp;workshops aligned to participant needs and program&nbsp;objectives.&nbsp;Complete&nbsp;necessary training&nbsp;for&nbsp;instructor credentials in CPR-First Aid and other competencies.&nbsp;</span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><strong>Referrals &amp; Navigation:</strong>&nbsp;Connect participants to services across the local workforce development system (e.g., Career Centers, NYS Department of Labor, ACCESVR, NYS Commission for the Blind,&nbsp;TANF&nbsp;funded&nbsp;supports) and to community resources addressing housing, food security, legal aid, and benefits.&nbsp;&nbsp;</span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><strong>Recruitment &amp; Onboarding:</strong>&nbsp;Support recruitment and interviewing for new cohorts;&nbsp;maintain&nbsp;accurate&nbsp;participant files and records&nbsp;in accordance with&nbsp;funder and organizational standards.&nbsp;</span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><strong>Data &amp; Compliance:</strong>&nbsp;Build and&nbsp;maintain&nbsp;a shared database (e.g., Google Sheets/Drive/Salesforce) for caseload tracking; enter thorough,&nbsp;timely&nbsp;case notes; prepare reports and&nbsp;participate&nbsp;in&nbsp;data driven&nbsp;case conferences.&nbsp;</span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><strong>Meetings &amp; Development:</strong>&nbsp;Participate&nbsp;in team/department meetings,&nbsp;training courses, case conferences, workshops, and on/offsite events; contribute to continuous improvement of PSP services.&nbsp;</span></li>\n</ul>\n\n<hr />\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\"><strong>Other Duties:</strong>&nbsp;Duties, responsibilities, and activities may change at any time with or without notice.&nbsp;</span></li>\n</ul>\n\n<hr />\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Expected Work Schedule</strong>&nbsp;</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">This role is a full-time position (35 hours) expected to&nbsp;generally work&nbsp;through Monday through Friday, 9:00am to 5:00pm, and 11:00am to 7:00pm some days. Some weekends and evenings may be&nbsp;required. Workdays/hours subject to change based on ESH&#39;s needs.&nbsp;</span></p>\n\n<hr />\n<p><span style=\"font-family:Calibri,sans-serif\">Please&nbsp;note&nbsp;this job description is not designed to cover or&nbsp;contain&nbsp;a comprehensive listing of activities, duties or responsibilities that are&nbsp;required of&nbsp;the employee for this job. Duties,&nbsp;responsibilities&nbsp;and activities may change at any time with or without notice.&nbsp;&nbsp;</span></p>\n",
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We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and their community. &nbsp;ESH&rsquo;s Adult &amp; Workforce Programs align with our mission by providing high quality programs and services within community centers, schools, and business partners. &nbsp;&nbsp;\\n\\nUnder the supervision of the Director of PSP and the PSP Employment Coordinator, PSP Case Managers play a key role in the PSP staff inter-disciplinary team whose purpose is to provide comprehensive educational and social emotional support that enable young adults to meet their personal, educational and employment goals. The primary focus for the PSP Case Manager is to support PSP participants in choosing a post-secondary track and completing outlined track deliverables for certification training, professional soft skills, internship hours, and job placement. The Case Manager will communicate effectively with the Director of PSP and PSP Employment Coordinator to facilitate student intake, case management and all other wrap around services needed for students, who are enrolled in GED/ALE, PSP Academy, CRED and various other PSP service areas.&nbsp;\\n&nbsp;\\n\\n\\nEssential Functions&nbsp;and Responsibilities:&nbsp;\\n\\nUnder the supervision of the&nbsp;Employment&nbsp;Coordinator, the&nbsp;Case Manager&nbsp;will&nbsp;be responsible for&nbsp;but not limited to the following:&nbsp;\\n\\n\\n\\tCaseload &amp; Engagement:&nbsp;Manage a caseload of&nbsp;approximately 50&ndash;100 participants per year (organized by cohorts);&nbsp;maintain&nbsp;regular contact at all phases to support progress, engagement, and retention.&nbsp;&nbsp;\\n\\n\\n\\n\\tIntake &amp; Planning:&nbsp;Conduct participant intake, needs/barrier assessments, and develop individualized service or goal plans; provide regular&nbsp;follow-ups&nbsp;and adjust plans based on progress and emerging needs.&nbsp;\\n\\n\\n\\n\\tAttendance &amp; Retention:&nbsp;Conduct daily/ongoing outreach&nbsp;regarding&nbsp;attendance and engagement; use proactive strategies to reduce barriers and improve persistence.&nbsp;&nbsp;\\n\\n\\n\\n\\tInterdisciplinary&nbsp;Coordination:&nbsp;Collaborate with Instructors,&nbsp;Retention&nbsp;Specialist, and Education/Employment Services Managers to deliver coordinated,&nbsp;co-located&nbsp;services and ensure participant goals are met.&nbsp;\\n\\n\\n\\n\\tCounseling &amp; Coaching:&nbsp;Provide&nbsp;one-on-one&nbsp;and&nbsp;small group&nbsp;counseling/coaching that supports academic, career, and personal goals; deliver&nbsp;timely&nbsp;feedback on progress and next steps.&nbsp;\\n\\n\\n\\n\\tWorkshops:&nbsp;Facilitate&nbsp;workforce readiness and basic&nbsp;life skills&nbsp;workshops aligned to participant needs and program&nbsp;objectives.&nbsp;Complete&nbsp;necessary training&nbsp;for&nbsp;instructor credentials in CPR-First Aid and other competencies.&nbsp;\\n\\n\\n\\n\\tReferrals &amp; Navigation:&nbsp;Connect participants to services across the local workforce development system (e.g., Career Centers, NYS Department of Labor, ACCESVR, NYS Commission for the Blind,&nbsp;TANF&nbsp;funded&nbsp;supports) and to community resources addressing housing, food security, legal aid, and benefits.&nbsp;&nbsp;\\n\\n\\n\\n\\tRecruitment &amp; Onboarding:&nbsp;Support recruitment and interviewing for new cohorts;&nbsp;maintain&nbsp;accurate&nbsp;participant files and records&nbsp;in accordance with&nbsp;funder and organizational standards.&nbsp;\\n\\n\\n\\n\\tData &amp; Compliance:&nbsp;Build and&nbsp;maintain&nbsp;a shared database (e.g., Google Sheets/Drive/Salesforce) for caseload tracking; enter thorough,&nbsp;timely&nbsp;case notes; prepare reports and&nbsp;participate&nbsp;in&nbsp;data driven&nbsp;case conferences.&nbsp;\\n\\n\\n\\n\\tMeetings &amp; Development:&nbsp;Participate&nbsp;in team/department meetings,&nbsp;training courses, case conferences, workshops, and on/offsite events; contribute to continuous improvement of PSP services.&nbsp;\\n\\n\\n\\n\\n\\tOther Duties:&nbsp;Duties, responsibilities, and activities may change at any time with or without notice.&nbsp;\\n\\n\\n\\nExpected Work Schedule&nbsp;\\n\\nThis role is a full-time position (35 hours) expected to&nbsp;generally work&nbsp;through Monday through Friday, 9:00am to 5:00pm, and 11:00am to 7:00pm some days. Some weekends and evenings may be&nbsp;required. Workdays/hours subject to change based on ESH&#39;s needs.&nbsp;\\n\\n\\nPlease&nbsp;note&nbsp;this job description is not designed to cover or&nbsp;contain&nbsp;a comprehensive listing of activities, duties or responsibilities that are&nbsp;required of&nbsp;the employee for this job. Duties,&nbsp;responsibilities&nbsp;and activities may change at any time with or without notice.&nbsp;&nbsp;\\nQualificationsQualifications&nbsp;\\r\\n\\r\\nTo perform this position successfully, the&nbsp;Case Manager&nbsp;must be able to fulfill all the elements of the job description to the highest standard and be able to work well with colleagues in a high energy and collaborative work environment.&nbsp;&nbsp;Additional&nbsp;qualifications include:&nbsp;\\r\\n\\r\\n\\r\\nRequired Education&nbsp;\\r\\n\\r\\na.&nbsp;Bachelor&rsquo;s degree in social work&nbsp;or a related field and experience working with City systems (e.g., justice, public&nbsp;assistance, child welfare, education, housing); or&nbsp;\\r\\n\\r\\nb.&nbsp;Associate&rsquo;s&nbsp;degree&nbsp;and at&nbsp;least three (3) years of successful experience providing case management/counseling and working with City systems.&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRequired Qualifications&nbsp;\\r\\n\\r\\n\\r\\n\\tExperience capturing and&nbsp;maintaining&nbsp;data and documentation in organizational/funder databases.&nbsp;\\r\\n\\tDemonstrated ability to form strong, professional relationships with diverse participant populations and community stakeholders.&nbsp;\\r\\n\\tExcellent organizational, verbal, and written communication skills; strong initiative,&nbsp;problem-solving, and customer&nbsp;service orientation.&nbsp;\\r\\n\\tAbility to work collaboratively on an interdisciplinary team; flexibility and poise under pressure.&nbsp;\\r\\n\\tTechnology&nbsp;Proficiency:&nbsp;&nbsp;\\r\\n\\tMicrosoft Office (e.g., Word, Teams)&nbsp;\\r\\n\\tGoogle Workspace (Docs, Sheets, Drive)&nbsp;\\r\\n\\tAlso,&nbsp;comfortable&nbsp;learning new platforms/systems.&nbsp;\\r\\n\\tExperience serving both young adults and adults in NYC&nbsp;community-based&nbsp;settings and workforce programs.&nbsp;\\r\\n\\r\\n\\r\\n\\r\\nAreas of&nbsp;Competency&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n\\tCommunication Proficiency&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tTime Management&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tProject Management&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tTeam/Relationship Building&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tEthical Conduct&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tProblem Solving/Analysis&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tCustomer Service&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tInitiative&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nClearance&nbsp;&nbsp;\\r\\n\\r\\nEmployees must be clear to work at ESH.&nbsp;&nbsp;Employment is contingent upon successful completion of background checks and/or screenings.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nSupervisory Responsibility&nbsp;\\r\\n\\r\\nThis role has no&nbsp;supervisory&nbsp;responsibilities&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Demands&nbsp;\\r\\n\\r\\nThis role may involve occasional lifting or moving of items up to 50 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nWork Environment&nbsp;\\r\\n\\r\\nCorporate&nbsp;casual;&nbsp;professional office and&nbsp;community-based&nbsp;settings. Regular use of standard office equipment (computers, phones, photocopiers, filing cabinets, fax machines).&nbsp;&nbsp;\\r\\n\",\"responsibilities\":\"Position Title&nbsp;\\n\\nCase Manager, PSP\\n\\n\\n&nbsp;\\n\\nDepartment&nbsp;&nbsp;\\n\\nPost-Secondary Pathways Program&nbsp;\\n\\n&nbsp;\\n\\n\\nSite/Location&nbsp;\\n\\n337 Alexander Avenue&nbsp;|&nbsp;Bronx NY&nbsp;10454&nbsp;\\n\\n(with travel to partners&nbsp;and community sites as needed)&nbsp;\\n\\n&nbsp;\\n\\n\\nJob Classification&nbsp;&nbsp;\\n\\nExempt&nbsp;&nbsp;\\n\\nFull Time&nbsp;&nbsp;&nbsp;\\n\\n\\n&nbsp;\\n\\nSalary Range&nbsp;\\n\\n$55,000&nbsp;\\n\\n\\n&nbsp;\\n\\nReports To&nbsp;\\n\\nPSP Employment Coordinator&nbsp;\\n\\n\\n&nbsp;\\n\\nJOB DESCRIPTION&nbsp;\\n\\n\\nSummary/ Objective&nbsp;\\nEast Side House Settlement (ESH) is a community resource in the Bronx and Northern Manhattan. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and their community. &nbsp;ESH&rsquo;s Adult &amp; Workforce Programs align with our mission by providing high quality programs and services within community centers, schools, and business partners. &nbsp;&nbsp;\\n\\nUnder the supervision of the Director of PSP and the PSP Employment Coordinator, PSP Case Managers play a key role in the PSP staff inter-disciplinary team whose purpose is to provide comprehensive educational and social emotional support that enable young adults to meet their personal, educational and employment goals. The primary focus for the PSP Case Manager is to support PSP participants in choosing a post-secondary track and completing outlined track deliverables for certification training, professional soft skills, internship hours, and job placement. The Case Manager will communicate effectively with the Director of PSP and PSP Employment Coordinator to facilitate student intake, case management and all other wrap around services needed for students, who are enrolled in GED/ALE, PSP Academy, CRED and various other PSP service areas.&nbsp;\\n&nbsp;\\n\\n\\nEssential Functions&nbsp;and Responsibilities:&nbsp;\\n\\nUnder the supervision of the&nbsp;Employment&nbsp;Coordinator, the&nbsp;Case Manager&nbsp;will&nbsp;be responsible for&nbsp;but not limited to the following:&nbsp;\\n\\n\\n\\tCaseload &amp; Engagement:&nbsp;Manage a caseload of&nbsp;approximately 50&ndash;100 participants per year (organized by cohorts);&nbsp;maintain&nbsp;regular contact at all phases to support progress, engagement, and retention.&nbsp;&nbsp;\\n\\n\\n\\n\\tIntake &amp; Planning:&nbsp;Conduct participant intake, needs/barrier assessments, and develop individualized service or goal plans; provide regular&nbsp;follow-ups&nbsp;and adjust plans based on progress and emerging needs.&nbsp;\\n\\n\\n\\n\\tAttendance &amp; Retention:&nbsp;Conduct daily/ongoing outreach&nbsp;regarding&nbsp;attendance and engagement; use proactive strategies to reduce barriers and improve persistence.&nbsp;&nbsp;\\n\\n\\n\\n\\tInterdisciplinary&nbsp;Coordination:&nbsp;Collaborate with Instructors,&nbsp;Retention&nbsp;Specialist, and Education/Employment Services Managers to deliver coordinated,&nbsp;co-located&nbsp;services and ensure participant goals are met.&nbsp;\\n\\n\\n\\n\\tCounseling &amp; Coaching:&nbsp;Provide&nbsp;one-on-one&nbsp;and&nbsp;small group&nbsp;counseling/coaching that supports academic, career, and personal goals; deliver&nbsp;timely&nbsp;feedback on progress and next steps.&nbsp;\\n\\n\\n\\n\\tWorkshops:&nbsp;Facilitate&nbsp;workforce readiness and basic&nbsp;life skills&nbsp;workshops aligned to participant needs and program&nbsp;objectives.&nbsp;Complete&nbsp;necessary training&nbsp;for&nbsp;instructor credentials in CPR-First Aid and other competencies.&nbsp;\\n\\n\\n\\n\\tReferrals &amp; Navigation:&nbsp;Connect participants to services across the local workforce development system (e.g., Career Centers, NYS Department of Labor, ACCESVR, NYS Commission for the Blind,&nbsp;TANF&nbsp;funded&nbsp;supports) and to community resources addressing housing, food security, legal aid, and benefits.&nbsp;&nbsp;\\n\\n\\n\\n\\tRecruitment &amp; Onboarding:&nbsp;Support recruitment and interviewing for new cohorts;&nbsp;maintain&nbsp;accurate&nbsp;participant files and records&nbsp;in accordance with&nbsp;funder and organizational standards.&nbsp;\\n\\n\\n\\n\\tData &amp; Compliance:&nbsp;Build and&nbsp;maintain&nbsp;a shared database (e.g., Google Sheets/Drive/Salesforce) for caseload tracking; enter thorough,&nbsp;timely&nbsp;case notes; prepare reports and&nbsp;participate&nbsp;in&nbsp;data driven&nbsp;case conferences.&nbsp;\\n\\n\\n\\n\\tMeetings &amp; Development:&nbsp;Participate&nbsp;in team/department meetings,&nbsp;training courses, case conferences, workshops, and on/offsite events; contribute to continuous improvement of PSP services.&nbsp;\\n\\n\\n\\n\\n\\tOther Duties:&nbsp;Duties, responsibilities, and activities may change at any time with or without notice.&nbsp;\\n\\n\\n\\nExpected Work Schedule&nbsp;\\n\\nThis role is a full-time position (35 hours) expected to&nbsp;generally work&nbsp;through Monday through Friday, 9:00am to 5:00pm, and 11:00am to 7:00pm some days. Some weekends and evenings may be&nbsp;required. Workdays/hours subject to change based on ESH&#39;s needs.&nbsp;\\n\\n\\nPlease&nbsp;note&nbsp;this job description is not designed to cover or&nbsp;contain&nbsp;a comprehensive listing of activities, duties or responsibilities that are&nbsp;required of&nbsp;the employee for this job. Duties,&nbsp;responsibilities&nbsp;and activities may change at any time with or without notice.&nbsp;&nbsp;\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"EAST SIDE HOUSE SETTLEMENT\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=822017CB7A069E491A9ECFF44048E7E6\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"337 Alexander Avenue\",\"addressLocality\":\"Bronx\",\"addressRegion\":\"NY\",\"postalCode\":10454,\"addressCountry\":\"USA\"}},\"qualifications\":\"Qualifications&nbsp;\\r\\n\\r\\nTo perform this position successfully, the&nbsp;Case Manager&nbsp;must be able to fulfill all the elements of the job description to the highest standard and be able to work well with colleagues in a high energy and collaborative work environment.&nbsp;&nbsp;Additional&nbsp;qualifications include:&nbsp;\\r\\n\\r\\n\\r\\nRequired Education&nbsp;\\r\\n\\r\\na.&nbsp;Bachelor&rsquo;s degree in social work&nbsp;or a related field and experience working with City systems (e.g., justice, public&nbsp;assistance, child welfare, education, housing); or&nbsp;\\r\\n\\r\\nb.&nbsp;Associate&rsquo;s&nbsp;degree&nbsp;and at&nbsp;least three (3) years of successful experience providing case management/counseling and working with City systems.&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRequired Qualifications&nbsp;\\r\\n\\r\\n\\r\\n\\tExperience capturing and&nbsp;maintaining&nbsp;data and documentation in organizational/funder databases.&nbsp;\\r\\n\\tDemonstrated ability to form strong, professional relationships with diverse participant populations and community stakeholders.&nbsp;\\r\\n\\tExcellent organizational, verbal, and written communication skills; strong initiative,&nbsp;problem-solving, and customer&nbsp;service orientation.&nbsp;\\r\\n\\tAbility to work collaboratively on an interdisciplinary team; flexibility and poise under pressure.&nbsp;\\r\\n\\tTechnology&nbsp;Proficiency:&nbsp;&nbsp;\\r\\n\\tMicrosoft Office (e.g., Word, Teams)&nbsp;\\r\\n\\tGoogle Workspace (Docs, Sheets, Drive)&nbsp;\\r\\n\\tAlso,&nbsp;comfortable&nbsp;learning new platforms/systems.&nbsp;\\r\\n\\tExperience serving both young adults and adults in NYC&nbsp;community-based&nbsp;settings and workforce programs.&nbsp;\\r\\n\\r\\n\\r\\n\\r\\nAreas of&nbsp;Competency&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n\\tCommunication Proficiency&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tTime Management&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tProject Management&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tTeam/Relationship Building&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tEthical Conduct&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tProblem Solving/Analysis&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tCustomer Service&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tInitiative&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nClearance&nbsp;&nbsp;\\r\\n\\r\\nEmployees must be clear to work at ESH.&nbsp;&nbsp;Employment is contingent upon successful completion of background checks and/or screenings.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nSupervisory Responsibility&nbsp;\\r\\n\\r\\nThis role has no&nbsp;supervisory&nbsp;responsibilities&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Demands&nbsp;\\r\\n\\r\\nThis role may involve occasional lifting or moving of items up to 50 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nWork Environment&nbsp;\\r\\n\\r\\nCorporate&nbsp;casual;&nbsp;professional office and&nbsp;community-based&nbsp;settings. Regular use of standard office equipment (computers, phones, photocopiers, filing cabinets, fax machines).&nbsp;&nbsp;\\r\\n\",\"experienceRequirements\":\"Qualifications&nbsp;\\r\\n\\r\\nTo perform this position successfully, the&nbsp;Case Manager&nbsp;must be able to fulfill all the elements of the job description to the highest standard and be able to work well with colleagues in a high energy and collaborative work environment.&nbsp;&nbsp;Additional&nbsp;qualifications include:&nbsp;\\r\\n\\r\\n\\r\\nRequired Education&nbsp;\\r\\n\\r\\na.&nbsp;Bachelor&rsquo;s degree in social work&nbsp;or a related field and experience working with City systems (e.g., justice, public&nbsp;assistance, child welfare, education, housing); or&nbsp;\\r\\n\\r\\nb.&nbsp;Associate&rsquo;s&nbsp;degree&nbsp;and at&nbsp;least three (3) years of successful experience providing case management/counseling and working with City systems.&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRequired Qualifications&nbsp;\\r\\n\\r\\n\\r\\n\\tExperience capturing and&nbsp;maintaining&nbsp;data and documentation in organizational/funder databases.&nbsp;\\r\\n\\tDemonstrated ability to form strong, professional relationships with diverse participant populations and community stakeholders.&nbsp;\\r\\n\\tExcellent organizational, verbal, and written communication skills; strong initiative,&nbsp;problem-solving, and customer&nbsp;service orientation.&nbsp;\\r\\n\\tAbility to work collaboratively on an interdisciplinary team; flexibility and poise under pressure.&nbsp;\\r\\n\\tTechnology&nbsp;Proficiency:&nbsp;&nbsp;\\r\\n\\tMicrosoft Office (e.g., Word, Teams)&nbsp;\\r\\n\\tGoogle Workspace (Docs, Sheets, Drive)&nbsp;\\r\\n\\tAlso,&nbsp;comfortable&nbsp;learning new platforms/systems.&nbsp;\\r\\n\\tExperience serving both young adults and adults in NYC&nbsp;community-based&nbsp;settings and workforce programs.&nbsp;\\r\\n\\r\\n\\r\\n\\r\\nAreas of&nbsp;Competency&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n\\tCommunication Proficiency&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tTime Management&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tProject Management&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tTeam/Relationship Building&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tEthical Conduct&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tProblem Solving/Analysis&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tCustomer Service&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tInitiative&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nClearance&nbsp;&nbsp;\\r\\n\\r\\nEmployees must be clear to work at ESH.&nbsp;&nbsp;Employment is contingent upon successful completion of background checks and/or screenings.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nSupervisory Responsibility&nbsp;\\r\\n\\r\\nThis role has no&nbsp;supervisory&nbsp;responsibilities&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Demands&nbsp;\\r\\n\\r\\nThis role may involve occasional lifting or moving of items up to 50 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\nWork Environment&nbsp;\\r\\n\\r\\nCorporate&nbsp;casual;&nbsp;professional office and&nbsp;community-based&nbsp;settings. Regular use of standard office equipment (computers, phones, photocopiers, filing cabinets, fax machines).&nbsp;&nbsp;\\r\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Qualifications</b>&nbsp;</span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">To perform this position successfully, the&nbsp;Case Manager&nbsp;must be able to fulfill all the elements of the job description to the highest standard and be able to work well with colleagues in a high energy and collaborative work environment.&nbsp;&nbsp;Additional&nbsp;qualifications include:&nbsp;</span></span></span></p>\r\n\r\n<hr />\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Required Education</b>&nbsp;</span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">a.&nbsp;Bachelor&rsquo;s degree in social work&nbsp;or a related field and experience working with City systems (e.g., justice, public&nbsp;assistance, child welfare, education, housing); or&nbsp;</span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">b.&nbsp;Associate&rsquo;s&nbsp;degree&nbsp;and at&nbsp;least three (3) years of successful experience providing case management/counseling and working with City systems.&nbsp;</span></span></span></p>\r\n\r\n<hr />\r\n<p style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">&nbsp;</span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Required Qualifications</b>&nbsp;</span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Experience capturing and&nbsp;maintaining&nbsp;data and documentation in organizational/funder databases.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Demonstrated ability to form strong, professional relationships with diverse participant populations and community stakeholders.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Excellent organizational, verbal, and written communication skills; strong initiative,&nbsp;problem-solving, and customer&nbsp;service orientation.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to work collaboratively on an interdisciplinary team; flexibility and poise under pressure.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Technology&nbsp;Proficiency:&nbsp;&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Microsoft Office (e.g., Word, Teams)&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Google Workspace (Docs, Sheets, Drive)&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Also,&nbsp;comfortable&nbsp;learning new platforms/systems.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, 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style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Initiative&nbsp;</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<hr />\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Clearance&nbsp;</b>&nbsp;</span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Employees must be clear to work at ESH.&nbsp;&nbsp;Employment is contingent upon successful completion of background checks and/or screenings.&nbsp;</span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">&nbsp;</span></span></span></p>\r\n\r\n<hr />\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Supervisory 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Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.&nbsp;&nbsp;</span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">&nbsp;</span></span></span></p>\r\n\r\n<hr />\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Work Environment</b>&nbsp;</span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Corporate&nbsp;casual;&nbsp;professional office and&nbsp;community-based&nbsp;settings. Regular use of standard office equipment (computers, phones, photocopiers, filing cabinets, fax machines).&nbsp;&nbsp;</span></span></span></p>\r\n",
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