Front Desk Administrative Staff OMHC (TMS Experience Required)

{
  "content_hash": "15901b1455148ee820d6798c8207af0abb7d228dd2d703d31da7f21d7e41e0ff",
  "source_hash": "476d4f6d94c6fb4baf6f143ff05c89d12cda54d74b4f6cd1eaa06cd76f2a2241",
  "last_changed_at": "2026-05-30T06:04:06.979Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Landover, Maryland, 20785, United States",
    "city": "Landover",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-18T08:48:16.184Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Landover, Maryland, 20785, United States",
      "city": "Landover",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "51",
    "isRemote": null,
    "location": {
      "city": "Landover",
      "state": "Maryland"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18604",
    "locationType": "0",
    "jobOpeningName": "Front Desk Administrative Staff OMHC (TMS Experience Required)",
    "departmentLabel": "Administrative",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Landover",
      "state": "Maryland",
      "postalCode": "20785",
      "addressCountry": "United States"
    },
    "datePosted": "2026-04-15",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\"><span><span>Front Desk Administrative Staff – Outpatient Mental Health Clinic (TMS Experience Required)</span></span></span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Location</span></span></span><span> </span></p>\n<p><span><span>Single Site: On-site, </span></span><span>Landover</span></p>\n<p><span style=\"font-weight: bold\"><span><span>Schedule</span></span></span><span>: </span><span><span>Monday–Friday, </span></span><span style=\"font-weight: bold\"><span><span>9:00 AM – 6:00 PM</span></span></span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Position Summary</span></span></span><span> </span></p>\n<p><span><span>We are </span><span>seeking</span><span> a reliable, professional, and compassionate </span></span><span style=\"font-weight: bold\"><span><span>Front Desk Administrative Staff Member</span></span></span><span><span> to support daily operations at our outpatient mental health clinic. This role is critical in creating a welcoming environment for patients while ensuring efficient front-office operations. The ideal candidate will have </span></span><span style=\"font-weight: bold\"><span><span>prior experience working with a TMS (Transcranial Magnetic Stimulation) machine</span></span></span><span><span> and supporting TMS treatment workflows.</span></span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Key Responsibilities</span></span></span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Front Desk &amp; Administrative Duties</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Greet patients warmly and professionally upon arrival</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Manage patient check-in and check-out processes</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Answer incoming phone calls, route messages, and respond to inquiries appropriately</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Schedule, confirm, and manage appointments for therapy, psychiatry, and TMS services</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintain </span><span>accurate</span><span> patient records in the electronic health record (EHR) system</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Collect copays, verify insurance information, and </span><span>assist</span><span> with basic billing-related questions</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ensure front desk area </span><span>remains</span><span> organized, professional, and HIPAA-compliant</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Coordinate communication between providers, clinical staff, and patients</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><span>TMS-Specific Responsibilities</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Operate and </span><span>assist</span><span> with </span></span><span style=\"font-weight: bold\"><span><span>TMS machine setup and treatment sessions</span></span></span><span><span>, as directed by clinical staff</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Prepare patients for TMS sessions and provide procedural explanations within scope</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ensure proper documentation of TMS sessions and treatment schedules</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Monitor equipment readiness and report any issues or maintenance needs</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Adhere to all clinic protocols, safety procedures, and manufacturer guidelines related to TMS</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><span>Required Qualifications</span></span></span><span> </span></p>\n<ul>\n<li><span><span>High school diploma or equivalent (required)</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Prior experience with TMS machines and TMS treatment workflows (required)</span></span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Experience in </span><span>a healthcare</span><span>, mental health, or medical office setting</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Strong interpersonal and customer service skills</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Professional demeanor with sensitivity to mental health populations</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Excellent organizational and multitasking abilities</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Basic </span><span>proficiency</span><span> with computers, scheduling systems, and EHR platforms</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Understanding of HIPAA and patient confidentiality standards</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><span>Preferred Qualifications</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Previous</span><span> experience in outpatient mental health or psychiatric settings</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Familiarity with insurance verification and medical billing processes</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Certification or formal training related to TMS operations</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Bilingual abilities (a plus)</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><span>Work Environment</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Fast-paced outpatient mental health clinic</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Regular interaction with patients experiencing mental health challenges</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Collaborative team-oriented environment</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><span>Physical Requirements</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Ability to sit, stand, and move throughout the clinic during an 8–</span><span>9 hour</span><span> workday</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ability to </span><span>operate</span><span> office equipment and TMS-related equipment with training</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><span>Why Join Our Team?</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Support</span><span> meaningful patient care in mental health treatment</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Stable, consistent weekday schedule</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Opportunity to work closely with clinical professionals in an evolving treatment area (TMS)</span></span><span> </span></li>\n</ul>",
    "compensation": null,
    "departmentId": "18604",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Front Desk Administrative Staff OMHC (TMS Experience Required)",
    "departmentLabel": "Administrative",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://kihealthcareservices.bamboohr.com/careers/51",
    "employmentStatusLabel": "Full-Time"
  }
}