Customer Experience Manager

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  "Id": "1833cff0-e50f-43eb-9687-2132fb2d4bd2",
  "Title": "Customer Experience Manager",
  "Distance": null,
  "Featured": true,
  "FullTime": true,
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        "Latitude": 39.398703156,
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  "MatchScore": 1,
  "PostedDate": "2026-05-27T17:09:35.907Z",
  "JobCategoryName": "Corporate / HQ",
  "JobLocationType": 2,
  "OpportunityType": 0,
  "BriefDescription": "The Customer Experience Manager will build and lead SavATree’s centralized inbound team, serving as the first touchpoint for prospective customers. This role oversees inbound calls and web inquiries, ensures rapid response times, drives high-quality appointment setting for Sales Arborists, and maintains CRM accuracy. Responsible for hiring, coaching, and performance management, the role focuses on KPIs such as speed-to-lead, conversion rates, and customer satisfaction while delivering a consistent, premium customer experience that drives organic growth and brand perception.",
  "MatchedLocations": [],
  "RequisitionNumber": "CUSTO007556"
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