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MSR

21c3b36d 60e2 40d6 B19c 4a07ef27c2d1 19000101 000001 · Hauppauge, NY, US, Hauppauge, NY · Active · $20–$23 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company21c3b36d 60e2 40d6 B19c 4a07ef27c2d1 19000101 000001
TitleMSR
Normalized title-
Department / team-
LocationHauppauge, NY, United States
Work model-
Employment typeFull Time
Salary$20–$23 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 21c3b36d 60e2 40d6 B19c 4a07ef27c2d1 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Hauppauge.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company21c3b36d 60e2 40d6 B19c 4a07ef27c2d1 19000101 000001
Source51097933-0066-47ba-b3c9-ac91805b7942
ATS providerADP Workforce Now Recruiting

Description

JOB DESCRIPTION MEMBER SERVICE REPRESENTATIVE/MEMBER SERVICE REPRESENTATIVE FLOAT ***************************************************************************************************************************************************************** SUMMARY: Provide solutions to M embers’ financial needs by suggesting credit union products and services utilizing Island Federal Credit Union’s preferred way of selling, handling problems and inquiries, and performing transactions with accuracy and little supervision in a positive and professional manner. Maintain a thorough knowledge of all credit union services and be available to assist as needed in other areas. ************************************************************************************************************** ESSENTIAL DUTIES AND RESPONSIBILITIES: Evaluate new and existing M ember’s accounts, services, and credit report. Identify and cross sell credit union services, deposit, and loans products, which provide solutions to the M embers’ needs and improve their financial well-being utilizing Island’s preferred way of selling. Obtain required documentation to process M ember loans and input loan applications in XP2. Obtain required documentation to process and open new membership accounts and/or services. Process requests for stop payments, share draft copies, wire transfers, certificate changes, statement copies, credit card applications, check orders, resolve M ember bill pay issues, address changes, loan questions, etc. Respond to M ember’s requests via phone or mail regarding credit union products, services, and fees. Interact with M embers to resolve inquiries, problems, and complaints. Perform non-monetary transactions such as deposits, loan payments, transfers, and check withdrawals for M embers via phone or in person. Keep up to date on all new and existing electronic services offered by the credit union. Explain and educate the electronic services to M embers. Adhere to all security procedures as well as all credit union policies and procedures. Complete and pass all required BSA Training. Cover reception desk in absence of the receptionist. Maintain inventory and required audits for safety deposit boxes. Perform Notary Public duties. Obtain required documentation and perform Signature Guarantees following all proper policies and procedures. Accommodate flexible work schedule to meet branch needs, including evenings and weekends. Assist at Teller platform during peak periods. Reporting to various in-county (Nassau or Suffolk) locations required and as directed by Management. Perform other duties as assigned by management. ****************************************************************************************************************************************************************'' REQUIREMENTS: High school graduate or equivalent. Prior Sales experience. Teller experience required. Must possess good communication, supervisory, and organizational skills. Complete registration with NMLS within 30 days. Complete Signature Guarantee training within 30 days. Obtain Lending Authority within 180 days. ***************************************************************************************************************************************************************** COMPENTENCIES : Excellent written and oral communication skills Excellent organizational skills Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously. Ability to communicate with co-workers, management, and business contacts in a courteous and professional manner. *****************************************************************************************************************************************************************

Full job record

Job ID9bf235595e38773400c410c48b7b33c5cb8fce5d
Org IDd4a243b6-865e-4958-9fea-1d6346ace8d7
Source ID51097933-0066-47ba-b3c9-ac91805b7942
Board ID51097933-0066-47ba-b3c9-ac91805b7942
Provideradp_workforcenow
Provider Job Key591239
TitleMSR
Normalized Title—
Statusactive
Activeyes
Location TextHauppauge, NY, US, Hauppauge, NY
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CityHauppauge
Salary Raw20.31 To 23.00 (USD) Annually
Salary Min20.31
Salary Max23
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=21c3b36d-60e2-40d6-b19c-4a07ef27c2d1&ccId=19000101_000001&lang=en_US&type=JS&jobId=591239&jwId=9203134013509_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=21c3b36d-60e2-40d6-b19c-4a07ef27c2d1&ccId=19000101_000001&lang=en_US&type=JS&jobId=591239&jwId=9203134013509_1
First Seen At2026-06-03 08:20:37Z
Last Seen At2026-06-06 12:00:48Z
Last Checked At2026-06-06 12:00:48Z
Last Changed At2026-06-06 12:00:48Z
Inactive At—
Source Posted At2026-06-02 12:59:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=21c3b36d-60e2-40d6-b19c-4a07ef27c2d1|19000101_000001/date=2026-06-06/2026-06-06T12-00-47-921Z-22a52ce7f932ad206fecbeb78721ddb191987ef03ed219128b78da748f2b7bde.json
Event Fields
{
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  "last_changed_at": "2026-06-06T12:00:48.242Z",
  "active_status": "active"
}
Parsed Structured
{
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  "location": {
    "raw": "Hauppauge, NY, US, Hauppauge, NY",
    "city": "Hauppauge",
    "region": "NY",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 23,
  "salary_min": 20.31,
  "inferred_at": "2026-06-06T12:00:48.234Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
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      "city": "Hauppauge",
      "region": "NY",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><p><br></p><p id=\"isPasted\" style=\"text-align: center;\"><em><strong>JOB DESCRIPTION</strong></em></p><p style=\"text-align: center;\"><strong><em>MEMBER SERVICE REPRESENTATIVE/MEMBER SERVICE REPRESENTATIVE FLOAT</em></strong></p><p style=\"text-align: center;\">*****************************************************************************************************************************************************************</p><p style=\"text-align: left;\"><u><span style=\"font-size:16px;\">SUMMARY:</span></u></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style=\"color:black;\">Provide solutions to <strong>M</strong>embers&rsquo; financial needs by suggesting credit union products and services utilizing Island Federal Credit Union&rsquo;s preferred way of selling, handling problems and inquiries, and performing transactions with accuracy and little supervision in a positive and professional manner.&nbsp;</span>Maintain a thorough knowledge of all credit union services and be available to assist as needed in other areas.</p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'>**************************************************************************************************************</p><h2 style='margin:0in;text-indent:0in;border:none;padding:0in;font-size:13px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><u><span style=\"font-size:16px;\">ESSENTIAL DUTIES AND RESPONSIBILITIES:</span></u></h2><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'>Evaluate new and existing <strong>M</strong>ember&rsquo;s accounts, services, and credit report. Identify and cross sell credit union services, deposit, and loans products, which provide solutions to the <strong>M</strong>embers&rsquo; needs and improve their financial well-being utilizing Island&rsquo;s preferred way of selling.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'>Obtain required documentation to process <strong>M</strong>ember loans and input loan applications in XP2.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'>Obtain required documentation to process and open new membership accounts and/or services.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'>Process requests for stop payments, share draft copies, wire transfers, certificate changes, statement copies, credit card applications, check orders, resolve <strong>M</strong>ember bill pay issues, address changes, loan questions, etc.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style=\"color:black;\">Respond to <strong>M</strong>ember&rsquo;s requests via phone or mail regarding credit union products, services, and fees.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style=\"color:black;\">Interact with <strong>M</strong>embers to resolve inquiries, problems, and complaints.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'>Perform non-monetary transactions such as deposits, loan payments, transfers, and check withdrawals for <strong>M</strong>embers via phone or in person.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'>Keep up to date on all new and existing electronic services offered by the credit union. Explain and educate the electronic services to <strong>M</strong>embers.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'>Adhere to all security procedures as well as all credit union policies and procedures.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style=\"color:windowtext;\">Complete and pass all required BSA Training.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'>Cover reception desk in absence of the receptionist.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'>Maintain inventory and required audits for safety deposit boxes.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'>Perform Notary Public duties.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'>Obtain required documentation and perform Signature Guarantees following all proper policies and procedures.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'>Accommodate flexible work schedule to meet branch needs, including evenings and weekends.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'>Assist at Teller platform during peak periods.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Reporting to various in-county (Nassau or Suffolk) locations required and as directed by Management.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'>Perform other duties as assigned by management.</li></ul><p>****************************************************************************************************************************************************************&#39;&#39;</p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:11.25pt;background:white;' id=\"isPasted\"><strong><u><span style=\"color:#414141;\">REQUIREMENTS:</span></u></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>High school graduate or equivalent.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Prior Sales experience.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Teller experience required.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Must possess good communication, supervisory, and organizational skills.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Complete registration with NMLS within 30 days.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Complete Signature Guarantee training within 30 days.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Obtain Lending Authority within 180 days.</li></ul><p>*****************************************************************************************************************************************************************</p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:11.25pt;background:white;' id=\"isPasted\"><strong><u><span style=\"color:#414141;\">COMPENTENCIES</span></u></strong><span style=\"color:#414141;\">:</span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"color:#414141;\">Excellent written and oral communication skills</span></li></ul></div><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;background:white;'>Excellent organizational skills</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;background:white;'>Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;background:white;'>Ability to communicate with co-workers, management, and business contacts in a courteous and professional manner.</li></ul><p>*****************************************************************************************************************************************************************</p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><br></p><p><br></p><p><br></p></div></div>\n",
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