Chair Engagement Advisor

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  "location": {
    "raw": "Calgary, Alberta, T2P 1H5, Canada",
    "city": "Calgary",
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    "country": "Canada",
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  "inferred_at": "2026-06-06T20:12:01.549Z",
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    "id": "111",
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    "location": {
      "city": "Calgary",
      "state": "Alberta"
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    "location": {
      "city": "Calgary",
      "state": "Alberta",
      "postalCode": "T2P 1H5",
      "addressCountry": "Canada"
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    "datePosted": "2026-02-23",
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    "description": "<p>TEC Canada is seeking a Client Services Advisor (Chair Support Advisor) hair Engagement Advisor to serve as a partner and primary point of contact for Chairs across their full lifecycle, from onboarding through group development, launch, and ongoing operations.   In this high-impact role, you will deliver a consistent, high-quality service experience while building trusted relationships with senior-level stakeholders.</p>\n<p><br></p>\n<p>Acting as both advisor and advocate, you will guide Chairs through complex challenges, provide actionable insights, and ensure alignment with TEC Canada’s standards and objectives.</p>\n<p><br></p>\n<p>This role requires strong business acumen, the ability to engage in candid and influential conversations with C-suite professionals, and a solutions-oriented mindset. Success will come from combining relationship management, structured execution, and proactive problem-solving to drive measurable outcomes and long-term success.</p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-size: 14pt\"><span style=\"font-weight: bold\">Key Responsibilities:</span></span></p>\n<p><span style=\"font-size: 14pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Chair Development</span></span></p>\n<ul>\n<li>Lead Chairs through their full journey, from onboarding to group development and ongoing operations.</li>\n<li>Act as a trusted advisor, helping Chairs refine strategies, navigate challenges, and achieve measurable outcomes.</li>\n<li>Establish clear expectations, action plans, and accountability measures to support consistent progress.</li>\n<li>Identify opportunities to strengthen Chair effectiveness and overall program success.</li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Relationship Management &amp; Advisory</span></span></p>\n<ul>\n<li>Serve as the primary point of contact for Chairs, maintaining a strong, consistent, and solutions-focused presence.</li>\n<li>Build and sustain trusted relationships through candid, professional, and influential communication.</li>\n<li>Engage confidently with C-level professionals, using tact, discretion, and sound judgment.</li>\n<li>Act as both an advocate and accountability partner, balancing support with performance expectations.</li>\n<li>Foster strong internal relationships to ensure alignment and effective communication across teams.</li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Performance Insights &amp; Guidance</span></span></p>\n<ul>\n<li>Monitor key performance indicators and provide clear, actionable insights to support Chair success.</li>\n<li>Translate complex information into practical guidance tailored to the audience.</li>\n<li>Identify gaps, risks, and opportunities, and recommend targeted actions or resources.</li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Organizational Excellence</span></span></p>\n<ul>\n<li>Maintain accurate documentation, systems, and tracking tools to support visibility and alignment.</li>\n<li>Manage multiple priorities, timelines, and stakeholders with strong attention to detail.</li>\n<li>Deliver a high standard of responsiveness and follow-through in all interactions.</li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Collaboration &amp; Cross-Functional Impact</span></span></p>\n<ul>\n<li>Partner with internal teams (sales, marketing, operations, finance, and technology) to address challenges and improve the Chair experience.</li>\n<li>Share best practices, insights, and opportunities across the team to drive continuous improvement.</li>\n<li>Contribute to team initiatives, projects, and process enhancements.</li>\n<li>Provide coverage and support to ensure a seamless and consistent experience.</li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Proactive Problem-Solving</span></span></p>\n<ul>\n<li>Anticipate challenges and address issues with thoughtful, strategic solutions.</li>\n<li>Apply strong listening and conflict-resolution skills to navigate complex or sensitive situations.</li>\n<li>Escalate critical issues appropriately while maintaining ownership and accountability for outcomes.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 14pt\"><span style=\"font-weight: bold\">Qualifications</span></span></p>\n<ul>\n<li>Post-secondary education or 5+ years of equivalent experience in account management, relationship management, consulting, or a related field.</li>\n<li>Proven ability to build and maintain relationships with senior-level stakeholders, including C-suite professionals.</li>\n<li>Strong communication skills, with the ability to influence, coach, and guide through clear and compelling messaging.</li>\n<li>Demonstrated ability to manage multiple priorities, solve problems proactively, and execute with discipline.</li>\n<li>Experience in relationship-based or consultative environments (e.g., advisory, sales, or client services).</li>\n<li>Proficiency with CRM systems (e.g., Microsoft Dynamics or Salesforce) and Microsoft Office tools.</li>\n<li>Strong organizational skills and attention to detail.</li>\n<li>Bilingual French/English is an asset.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Why Join TEC?</span></p>\n<ul>\n<li>Be part of a culture built on respect and collaboration, where the well-being of every employee is prioritized.</li>\n<li>Benefit from our flex day policy, giving you the freedom to take time off when it matters most.</li>\n<li>Enjoy a robust benefits package, including an annual health allowance to support your wellness journey.</li>\n<li>Clear career progression and continuous opportunities for professional growth and advancement within the company.</li>\n<li>Secure your future with our competitive RRSP matching program.</li>\n<li>Work with influential Canadian business leaders, contributing to the success of Canadian business.</li>\n<li>We provide a thorough onboarding process designed to set you up for success, with continuous support and resources to help you thrive in your role and grow within the company.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">We look for candidates who...</span></p>\n<ul>\n<li>Express our core values: Growth, Caring, Challenge, Trust.</li>\n<li>Come with solutions.</li>\n<li>Communicate boldly and authentically.</li>\n<li>Own their impact.</li>\n<li>Champion: Self, Family, Job.</li>\n<li>Are humble and kind.</li>\n<li>Believe their team is better together.</li>\n<li>Do the best they can until they know better, then do better.<br><br></li>\n</ul>\n<p><span style=\"font-weight: bold\">TEC Canada Overview</span></p>\n<p>TEC Canada is a member-based peer advisory community of over 1900 chief executives, entrepreneurs and business owners from across Canada. We have a 40-year track record of helping leaders achieve personal transformation, leadership excellence and enterprise success through the power of confidential peer group meetings, one-to-one executive coaching, business thought leadership and a global network of over 48,000 business leaders. Led by a professionally trained Chair, members participate in a confidential group, meeting regularly to interact with business experts and draw on the first-hand experience of their peers, exchanging direct, honest feedback to hold one another accountable and advocate success.</p>",
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    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://teccanada.bamboohr.com/careers/111",
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