Game Facilitator

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  "last_changed_at": "2026-05-30T05:49:35.549Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Scottsdale, Arizona, 85254, United States",
    "city": "Scottsdale",
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    "country": "United States",
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    "confidence": 0.95
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  "salary_min": null,
  "inferred_at": "2026-06-06T10:23:43.736Z",
  "launch_scope": {
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    "included": true,
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    "countries": [
      "United States"
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  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "677",
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    "location": {
      "city": "Scottsdale",
      "state": "Arizona"
    },
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    "locationType": "0",
    "jobOpeningName": "Game Facilitator ",
    "departmentLabel": "Store Operations - Facilitation (US)",
    "employmentStatusLabel": "Part-Time"
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  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Scottsdale",
      "state": "Arizona",
      "postalCode": "85254",
      "addressCountry": "United States"
    },
    "datePosted": "2025-12-29",
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    "description": "<p><span style=\"color: rgb(35, 111, 161); font-family: helvetica; font-size: 12pt; font-weight: bold\"><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\"><a href=\"https://playactivate.com/\" target=\"_blank\" rel=\"noopener noreferrer\">#EnterTheGame<span style=\"font-weight: bold\"> </span></a></span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(61, 91, 242); font-family: helvetica; font-size: 14pt\"><span style=\"font-weight: bold\">Activate: What We Do </span></span></p>\n<p><span style=\"color: rgb(0, 47, 89); font-family: helvetica; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: helvetica\"><span style=\"color: rgb(0, 23, 140); font-size: 12pt\">Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgettable experience. </span><span style=\"color: rgb(0, 23, 140); font-size: 12pt\">We believe play should move people - physically and socially. Behind every room, you’ll need your reflexes, wits, and a team to beat the challenges - it’s easy to start, hard to beat.</span></span></p>\n<p><span style=\"font-family: helvetica\"><br></span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><em><a href=\"https://www.youtube.com/watch?v=Fp8mpM1cD2k\" target=\"_blank\" rel=\"noopener noreferrer\">▶️ Press play on this video</a><a href=\"https://www.youtube.com/watch?v=Fp8mpM1cD2k\" target=\"_blank\" rel=\"noopener noreferrer\"> </a>to see Activate in action (we promise it’s worth it). Follow @activategames on <a href=\"https://www.tiktok.com/@activategames\" target=\"_blank\" rel=\"noopener noreferrer\">TikTok</a>, <a href=\"https://www.instagram.com/activategames/?hl=en\" target=\"_blank\" rel=\"noopener noreferrer\">Instagram</a>, and <a href=\"https://www.facebook.com/activategames/\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook </a>to stay locked in.</em></span></p>\n<p><span style=\"font-family: helvetica; font-weight: bold\"><em><br></em></span><br></p>\n<p><span style=\"color: rgb(61, 91, 242); font-family: helvetica; font-size: 14pt; font-weight: bold\">Job Description </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt; font-weight: bold\">Enter The Role 📱</span></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica\">You’ll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world class experience. </span></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica\"> </span></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica\">The environment is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and levelling up the customer experience, you will thrive in this role.</span></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">This job posting is for an existing vacancy. This is a part-time, permanent position at our </span></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Scottsdale Paradise Valley store located at 4848 E. Cactus Rd. Scottsdale, Az. 85254.</span></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt; font-weight: bold\">Core Responsibilities</span></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\"><em>Game Facilitation</em></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Be professional in thought, language, and action </span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Exemplify excellence in facilitation, giving customers a great experience </span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Brief new groups thoroughly but concisely prior to the start of their experience</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Observe customers in the gaming area and provide an explanation, if necessary</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Participating with customers in games if needed to ensure customers have an excellent experience</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Monitor and be attentive to game play, giving timely aid as necessary</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Handle any malfunctions with support of leader </span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Maintain a clean and comfortable work environment </span><br></li>\n</ul>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\"><em>Check-In Facilitation</em></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Warmly greet customers when entering or leaving establishment </span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Verify appointment times and explain the check-in process</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Handle debit, credit, or gift card transactions with customers</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Issue receipts, and wristbands</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Answer customer inquiries and involve a leader if the answer is not sufficient </span></li>\n</ul>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\"><em>Facility Maintenance</em> </span></p>\n<ul>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc. </span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Painting around the main facility, as needed</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Aiding Team Lead in checking inventory of merchandise</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Resetting and disinfecting wristbands</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Cleaning and disinfecting available lockers and lounge</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Notifying leader immediately of game failures or malfunctions</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Touching up equipment; gluing props, and other unskilled tasks </span><br></li>\n<li><br></li>\n</ul>\n<p><span style=\"color: rgb(61, 91, 242); font-family: helvetica; font-size: 14pt\"><span style=\"font-weight: bold\">Qualifications ✔️</span></span></p>\n<p><span style=\"color: rgb(61, 91, 242); font-family: helvetica; font-size: 14pt\"><br></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">1 year of customer service experience is considered an asset </span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Must be flexible and available to work evenings, weekends, and holidays</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Strong communication skills, multi-tasking, and time management skills</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-weight: bold\"><span style=\"color: rgb(61, 91, 242); font-size: 14pt\">Working Environment 🏢</span></span></p>\n<p><span style=\"font-family: helvetica; font-weight: bold\"><br></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica\">Capacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store tasks</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica\">Capability to bend, stoop, and reach to access merchandise, perform cleaning and maintenance tasks, and ensure the overall presentation and organization of the store</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica\">While performing the duties of this job, you may be required to sit, stand, walk, reach with your hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods of time</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica\">Must be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica\">Regular use of maintenance equipment such as hand and power tools, with occasional use of ladder</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica\">Must be comfortable working in an environment with bright flashing lights, loud music, and fog</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica\">Wearing personal protective equipment (PPE), properly handling and storing cleaning chemicals, and following established safety protocols</span><br></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(61, 91, 242); font-family: helvetica; font-size: 14pt\"><span style=\"font-weight: bold\">Perks That Power Our People 🪙</span></span></p>\n<p><span style=\"color: rgb(61, 91, 242); font-family: helvetica; font-size: 14pt\"><br></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Competitive wage with incremental pay increase</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Level up your career with growth opportunities</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Ongoing learning and training with a focus on technology and innovation</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Free game play and employee discounts</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Fun and dynamic work environment</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica\">Casual and comfortable dress code<br></span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">On-site parking<span> </span></span><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\"><br></span></li>\n</ul>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: helvetica\"><em><span style=\"color: rgb(0, 23, 140); font-size: 12pt\"><span style=\"font-weight: bold\">Successful completion of a criminal record check is a condition of employment for this position. </span>  </span></em></span></p>\n<p><span style=\"font-family: helvetica\"><em><span style=\"color: rgb(0, 23, 140); font-size: 12pt\"> <br></span></em></span></p>\n<p><span style=\"font-family: helvetica\"><em><span style=\"font-size: 12pt\"><span style=\"color: rgb(0, 23, 140)\">Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact</span> [email protected] <span style=\"color: rgb(0, 23, 140)\">which is an email monitored for this purpose.</span></span></em></span></p>\n<p><span style=\"font-family: helvetica\"><em><span style=\"font-size: 12pt\"><br></span></em></span></p>\n<p><span style=\"font-family: helvetica\"><em><span style=\"color: rgb(0, 23, 140); font-size: 12pt\">We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.</span></em></span></p>\n<p><br></p>",
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    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://activategames.bamboohr.com/careers/677",
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}