Bilingual / Spanish Inbound Customer Service Representative

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  "source_hash": "3e95648118d9ae09aa90266824f13e0356162fbc62e36ee8c405283eee50edc5",
  "last_changed_at": "2026-05-30T05:53:06.015Z",
  "active_status": "active"
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  "salary_min": 17,
  "inferred_at": "2026-06-19T11:03:34.760Z",
  "launch_scope": {
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  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
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{}

{
  "detail": {
    "url": "https://venturetechsolutions.applytojob.com/apply/jobs/details/l0pKcXDU4X?&",
    "heading": "Bilingual / Spanish Inbound Customer Service Representative",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://venturetechsolutions.applytojob.com/apply/l0pKcXDU4X/Bilingual-Spanish-Inbound-Customer-Service-Representative",
    "description_html": "<div class=\"job_description\">\n\t\t\t\t\t<pre style=\"text-align:center;\"><span style=\"font-size:10pt;\"><span style=\"background:#f8f9fa;\"><span style=\"line-height:27pt;\"><span style=\"font-family:'Courier New';\"><b><span lang=\"es\" style=\"font-size:15pt;\"><span style=\"font-family:inherit, serif;\"><span style=\"color:#1f1f1f;\">&#191;Te apasiona proporcionar experiencias excepcionales al cliente?</span></span></span></b></span></span></span></span></pre><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"es\" style=\"font-size:15pt;\"><span style=\"font-family:inherit, serif;\"><span style=\"color:#1f1f1f;\">Si es as&#237;, &#161;nos encantar&#237;a saber de ti hoy!</span></span></span></b></span></span></span><br><br><br><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Position:&#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; Bilingual / Spanish Inbound Customer Service Representative</span></span></b></span></span></span><br><br><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Compensation:&#160; &#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </span></span></b><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Starting<b> </b>Hourly Base Rate + Bonus(es)</span></span></span></span></span><br><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; -$17.00</span></span></span></span></span><br><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Benefits offered:&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </span></span></b><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">401k w/employer match, medical, vision, dental, disability/life,<br>paid holidays, paid time off (PTO), service time awards and more!</span></span></span></span></span><br><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Location:&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </span></span></b><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">On-Site / 4919 Memorial Hwy, STE 160 Tampa, FL 33634</span></span></span></span></span><br><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Schedule(s):</span></span></b><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; Mon-Fri 9:00 AM &#8211; 5:30PM&#160; -or-&#160;&#160; Mon-Fri 10:00 AM &#8211; 6:30 PM</span></span></span></span></span><br><br><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">About Us:</span></span></b></span></span></span><br><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Since 2015, Lighthouse has been a leader in the debt settlement industry, helping thousands of individuals and families find financial freedom.&#160; We help families every day reduce their credit card debt by nearly half of what they owe.&#160; The role of the Inbound Customer Service Representative is to receive and handle incoming calls from our clients who have enrolled into our certified and compliant debt settlement program, assisting them with their questions or needs.&#160; Industry experience is not required.&#160; </span></span></span></span></span><br><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:'Noto Sans', sans-serif;\">Inbound Customer Service Representative Responsibilities:</span></b></span></span><ul><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Answer inbound calls from enrolled customers, identify customer needs and offer the most appropriate resource or resolution to address their needs.</span></span></span></span></span></span></li></ul><ul><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Ensure service delivered to our customers meets contractual goals and other Key Performance Indicators (&#8216;KPIs&#8217;)</span></span></span></span></span></span></li></ul><ul><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Greet customers in a courteous, friendly, and professional manner using company specific procedures</span></span></span></span></span></span></li></ul><ul><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</span></span></span></span></span></span></li></ul><ul><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Answer billing questions by talking through components of customer accounts.</span></span></span></span></span></span></li></ul><br><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:'Noto Sans', sans-serif;\">Inbound Customer Service Representative Required Skills:</span></b></span></span><ul><li><span style=\"font-size:10pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Time Management Skills: the ability to organize and manage multiple priorities.</span></span></span></span></li><li><span style=\"font-size:10pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Outstanding organizational skills and great attention to detail.</span></span></span></span></li><li><span style=\"font-size:10pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Ability to multi-task in a fast-paced environment is a requirement.</span></span></span></span></li><li><span style=\"font-size:10pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Computer savvy: above average working knowledge of telephonic and CRM systems is important.</span></span></span></span></li><li><span style=\"font-size:10pt;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Proficient in English/Spanish &#8211; Bilingual &#8211;<b> </b><i>preferred not necessary.</i></span></span></span></span></li></ul><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Many of the successful hires we have made over the past few years have come from call center environments. </span></span></span></span></span><br><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">We provide an in-house training program. No experience necessary.</span></span></span></span></span><br><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Job Type: Full-time</span></span></span></span></span><br><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Pay: $17.00/HR</span></span></span></span></span><br><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Benefits:</span></span></span></span></span><ul><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">401(k)</span></span></span></span></span></span></li><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">401(k) matching</span></span></span></span></span></span></li><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Dental insurance</span></span></span></span></span></span></li><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Disability insurance</span></span></span></span></span></span></li><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Flexible schedule</span></span></span></span></span></span></li><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Health insurance</span></span></span></span></span></span></li><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Health savings account</span></span></span></span></span></span></li><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Life insurance</span></span></span></span></span></span></li><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Paid time off</span></span></span></span></span></span></li><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Paid training</span></span></span></span></span></span></li><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Vision insurance</span></span></span></span></span></span></li></ul><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Schedule:</span></span></span></span></span><ul><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Monday to Friday 9:00 AM - 5:30 PM</span></span></span></span></span></span></li></ul><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Supplemental pay types:</span></span></span></span></span><ul><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Bonus(es)</span></span></span></span></span></span></li><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Spiff(s)</span></span></span></span></span></span></li></ul><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\"><span style=\"color:#2d2d2d;\">Ability to commute/relocate:</span></span></span></span></span><ul><li><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#2d2d2d;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Noto Sans', sans-serif;\">Tampa, FL 33634: Reliably commute or planning to relocate before starting work (Required)</span></span></span></span></span></span></li></ul>By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list.<br>&#160;",
    "description_text": "¿Te apasiona proporcionar experiencias excepcionales al cliente? Si es así, ¡nos encantaría saber de ti hoy!\n Position:                        Bilingual / Spanish Inbound Customer Service Representative\n Compensation:              Starting Hourly Base Rate + Bonus(es)\n                                                                 -$17.00\n Benefits offered:           401k w/employer match, medical, vision, dental, disability/life,\npaid holidays, paid time off (PTO), service time awards and more!\n Location:                            On-Site / 4919 Memorial Hwy, STE 160 Tampa, FL 33634\n Schedule(s):                      Mon-Fri 9:00 AM – 5:30PM  -or-   Mon-Fri 10:00 AM – 6:30 PM\n About Us:\n Since 2015, Lighthouse has been a leader in the debt settlement industry, helping thousands of individuals and families find financial freedom.  We help families every day reduce their credit card debt by nearly half of what they owe.  The role of the Inbound Customer Service Representative is to receive and handle incoming calls from our clients who have enrolled into our certified and compliant debt settlement program, assisting them with their questions or needs.  Industry experience is not required.\n Inbound Customer Service Representative Responsibilities: Answer inbound calls from enrolled customers, identify customer needs and offer the most appropriate resource or resolution to address their needs.\n Ensure service delivered to our customers meets contractual goals and other Key Performance Indicators (‘KPIs’)\n Greet customers in a courteous, friendly, and professional manner using company specific procedures\n Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer\n Answer billing questions by talking through components of customer accounts.\n Inbound Customer Service Representative Required Skills: Time Management Skills: the ability to organize and manage multiple priorities.\n Outstanding organizational skills and great attention to detail.\n Ability to multi-task in a fast-paced environment is a requirement.\n Computer savvy: above average working knowledge of telephonic and CRM systems is important.\n Proficient in English/Spanish – Bilingual – preferred not necessary.\n Many of the successful hires we have made over the past few years have come from call center environments.\n We provide an in-house training program. No experience necessary.\n Job Type: Full-time\n Pay: $17.00/HR\n Benefits: 401(k)\n 401(k) matching\n Dental insurance\n Disability insurance\n Flexible schedule\n Health insurance\n Health savings account\n Life insurance\n Paid time off\n Paid training\n Vision insurance\n Schedule: Monday to Friday 9:00 AM - 5:30 PM\n Supplemental pay types: Bonus(es)\n Spiff(s)\n Ability to commute/relocate: Tampa, FL 33634: Reliably commute or planning to relocate before starting work (Required)\n By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list.",
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    "id": "l0pKcXDU4X",
    "title": "Bilingual / Spanish Inbound Customer Service Representative",
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