Home › Companies › 4E8FCB0F31AC88147F0DB7B85238B354 › Cross-Utilized Airport Agent - Washington Dulles International Airport (FT)
Cross-Utilized Airport Agent - Washington Dulles International Airport (FT)
4E8FCB0F31AC88147F0DB7B85238B354 · Contour IAD - Dulles, VA 20166; 1 Saarinen Cir, Dulles, VA, 20166, USA · Active · $22 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 4E8FCB0F31AC88147F0DB7B85238B354 |
| Title | Cross-Utilized Airport Agent - Washington Dulles International Airport (FT) |
| Normalized title | - |
| Department / team | Customer Service |
| Location | Dulles, VA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $22 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-04 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
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| Page | What it contains | Open |
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| Company jobs | Active postings from 4E8FCB0F31AC88147F0DB7B85238B354. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Dulles. | Open |
| Department jobs | Active postings in Customer Service. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 4E8FCB0F31AC88147F0DB7B85238B354 |
| Source | a71eb5c8-9495-4815-b40c-b6212cc0a8af |
| ATS provider | Paycom ATS |
Description
Description
Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Full-Time Employee Benefits & Compensation Overview
As a full-time employee of Contour, you are eligible for the following benefits and programs:
Insurance
Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)
401(k) Savings Plan
Eligibility begins the first day of the month following your hire date.
The Company offers a matching contribution up to 6% of your eligible compensation.
Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
Paid Sick Leave
Accrual of up to 56 hours of paid sick leave per year.
Unused sick leave rolls over annually until your sick bank reaches 480 hours.
Vested Vacation Hours
Eligible to receive vacation hours on January 1st following your hire date.
These hours will be vested and available for use in accordance with Company policies.
Non-Revenue/Space Available (NRSA) Travel Privileges
NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.
Leaves of Absence
Eligible for various types of leave, including:
Medical Leave
Non-Medical Family Care Leave
Maternity and Paternity Leave
Personal Leave
Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.
Compensation Details
The starting hourly rate for this position is $22.00 . Based on your performance, you are eligible to receive a step increase of $1.00 each year based on your pay anniversary date until you reach $25.00. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year.
When you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour's observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.
When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.
Equal Employment Opportunity
Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at [email protected] .
Join Our Growing Team
Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Summary of Essential Duties
The Cross-Utilized Airport Agent plays a key role in delivering Contour's commitment to exceptional customer service. This position is responsible for performing a variety of functions at local or regional airports, including ticket counter, gate, and ramp operations.
Agents will be fully trained to execute tasks associated with both customer-facing and aircraft servicing responsibilities, requiring work in both indoor and outdoor environments.
Cross-Utilized Agents are expected to display professionalism, flexibility, and teamwork, ensuring a safe, efficient, and customer-focused airport operation.
Key Responsibilities
Greet and assist all customers in a prompt, friendly, and courteous manner, ensuring a positive travel experience.
Provide check-in assistance, handle ticketing changes, re-book itineraries, and process special service requests.
Check and accept passenger baggage, ensuring compliance with airline policies and safety regulations.
Board and deplane flights, escort passengers to and from aircraft as needed, including assisting unaccompanied minors, pushing wheelchairs, and providing support to passengers with special needs.
Provide accurate and timely gate information, including flight arrivals, departures, and general inquiries.
Assist passengers with special needs, resolve customer concerns, and ensure the highest level of customer service.
Maintain in-depth knowledge of policies and procedures related to unaccompanied minors, law enforcement officers, hazardous materials (HAZMAT), and other regulatory requirements.
Communicate clearly and accurately with passengers, coworkers, flight crews, and vendors to ensure operational efficiency.
Always maintain the safety and security of the ramp area, adhering to all applicable safety procedures and airline policies.
Monitor passenger safety during boarding and deplaning, providing assistance in a friendly and professional manner.
Marshal aircraft on the ramp, directing, assisting, and parking all arriving, departing, and towed aircraft.
Observe safe ground-handling procedures, conduct routine ground service equipment (GSE) checks, and report any equipment issues.
Perform duties of a Ground Security Coordinator (GSC) in compliance with the Company’s security program.
Handle customer baggage and Company materials with care; responsibilities include frequent lifting, loading/unloading, sorting, and transferring baggage and cargo.
Service aircraft as needed, including lavatory servicing, potable water refills, window washing, de-icing, and commissary stocking.
Assist in ramp set-up and ensure proper storage of equipment and baggage.
Perform additional duties as assigned by station leadership or Company management.
Working Environment / Physical Requirements
Frequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments.
Regularly handle, lift, load, unload, and transport items weighing up to 75 pounds, with or without reasonable accommodation.
Ability to stand, walk, and work on your feet for extended periods of time (up to 8 hours per shift).
Must be able to work in a variety of environmental conditions, including exposure to extreme weather conditions (heat, cold, rain, snow) and loud noise levels.
Capable of safely operating ground service equipment (GSE) and performing physical tasks associated with ramp operations.
Must be able to ascend/descend stairs frequently.
Qualifications
Must be at least 18 years of age.
A minimum of nine (9) months of prior airline or aviation industry experience is preferred.
Must be legally authorized to work in the United States and able to travel in and out of the country without restrictions.
Possess a valid driver’s license with a good driving record.
Ability to read, write, speak, and understand English fluently; proficiency in Spanish is a plus but not required.
High school diploma or GED certification preferred.
Basic proficiency with Microsoft Office Suite products, including Office 365, Excel, Outlook, and Word; familiarity with similar software applications is also required.
Ability to type a minimum of 30 words per minute.
Possess polished and professional interpersonal skills with a positive, customer-focused attitude.
Strong leadership, organizational, and time management skills.
Ability to effectively interact with a variety of personalities while maintaining a high level of professionalism.
Skilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment.
Ability to handle interruptions and changing priorities with flexibility and a strong attention to detail.
Self-motivated with the ability to motivate others.
Ability to work independently and collaboratively as part of a team-oriented environment.
Excellent written and verbal communication skills, delivered with professionalism and tact.
Must pass a DOT-required pre-employment drug screening and be willing to submit to and pass FAA and Company-mandated random drug and alcohol testing.
Ability to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA.
Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate.
Must adhere to all safety regulations and work in a professional manner, complying with OSHA, EPA, state, and federal regulatory requirements.
Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
Full job record
| Job ID | 9b5ad6e7ebf43cd137d0d8df667b55ccc28febe0 |
| Org ID | 239ef921-4d4d-4b36-b905-aa89270c5bc7 |
| Source ID | a71eb5c8-9495-4815-b40c-b6212cc0a8af |
| Board ID | a71eb5c8-9495-4815-b40c-b6212cc0a8af |
| Provider | paycom |
| Provider Job Key | 380532 |
| Title | Cross-Utilized Airport Agent - Washington Dulles International Airport (FT) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Contour IAD - Dulles, VA 20166; 1 Saarinen Cir, Dulles, VA, 20166, USA |
| Department | Customer Service |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | VA |
| City | Dulles |
| Salary Raw | $22.00 Hourly |
| Salary Min | 22 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=380532&clientkey=4E8FCB0F31AC88147F0DB7B85238B354 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=380532&clientkey=4E8FCB0F31AC88147F0DB7B85238B354 |
| First Seen At | 2026-06-06 09:53:09Z |
| Last Seen At | 2026-06-06 09:53:09Z |
| Last Checked At | 2026-06-06 09:53:09Z |
| Last Changed At | 2026-06-06 09:53:09Z |
| Inactive At | — |
| Source Posted At | 2026-06-04 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=4E8FCB0F31AC88147F0DB7B85238B354/date=2026-06-06/2026-06-06T09-53-05-975Z-0c0c22d9f710f687f70a8e9c405288b1a906b95d05bb0736de1e6862b8e99619.json |
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"description": "<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.</span></span></span></p>\n\n<div style=\"margin-bottom:11px; text-align:center\">\n<hr /></div>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Full-Time Employee Benefits & Compensation Overview</span></strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">As a full-time employee of Contour, you are eligible for the following benefits and programs:</span></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Insurance</span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)</span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">401(k) Savings Plan</span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Eligibility begins the first day of the month following your hire date.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">The Company offers a matching contribution up to 6% of your eligible compensation.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.</span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Paid Sick Leave</span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Accrual of up to 56 hours of paid sick leave per year.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Unused sick leave rolls over annually until your sick bank reaches 480 hours.</span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Vested Vacation Hours</span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Eligible to receive vacation hours on January 1st following your hire date.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">These hours will be vested and available for use in accordance with Company policies.</span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Non-Revenue/Space Available (NRSA) Travel Privileges</span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.</span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Leaves of Absence</span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Eligible for various types of leave, including:</span></span></span>\n\n\t<ul style=\"list-style-type:circle\">\n\t\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Medical Leave</span></span></span></li>\n\t\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Non-Medical Family Care Leave</span></span></span></li>\n\t\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Maternity and Paternity Leave</span></span></span></li>\n\t\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Personal Leave</span></span></span></li>\n\t</ul>\n\t</li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.</span></span></span></li>\n</ul>\n\n<div style=\"margin-bottom:11px; text-align:center\">\n<hr /></div>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Compensation Details</span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#444444\">The starting hourly rate for this position is <strong>$22.00</strong>. Based on your performance, you are eligible to receive a step increase of $1.00 each year based on your pay anniversary date until you reach <strong>$25.00.</strong> Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to <strong>$2,000.00 </strong>each year.</span></span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#444444\">When you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour's observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.</span></span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#444444\">When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.</span></span></span></span></span></li>\n</ul>\n\n<div style=\"text-align:center\">\n<hr /></div>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Equal Employment Opportunity</span></strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.</span></span></span></p>\n\n<div style=\"text-align:center\">\n<hr /></div>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Accommodations</span></strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at <span style=\"color:#0000ff\"><u>[email protected]</u></span>.</span></span></span></p>\n\n<div style=\"text-align:center\">\n<hr /></div>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Join Our Growing Team</span></strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.</span></span></span></p>\n\n<div style=\"margin-bottom:11px; text-align:center\">\n<hr /></div>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Summary of Essential Duties</span></strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">The Cross-Utilized Airport Agent plays a key role in delivering Contour's commitment to exceptional customer service. This position is responsible for performing a variety of functions at local or regional airports, including ticket counter, gate, and ramp operations.</span></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Agents will be fully trained to execute tasks associated with both customer-facing and aircraft servicing responsibilities, requiring work in both indoor and outdoor environments.</span></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Cross-Utilized Agents are expected to display professionalism, flexibility, and teamwork, ensuring a safe, efficient, and customer-focused airport operation.</span></span></span></p>\n\n<div style=\"margin-bottom:11px; text-align:center\">\n<hr /></div>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Key Responsibilities</span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Greet and assist all customers in a prompt, friendly, and courteous manner, ensuring a positive travel experience.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Provide check-in assistance, handle ticketing changes, re-book itineraries, and process special service requests.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Check and accept passenger baggage, ensuring compliance with airline policies and safety regulations.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Board and deplane flights, escort passengers to and from aircraft as needed, including assisting unaccompanied minors, pushing wheelchairs, and providing support to passengers with special needs.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Provide accurate and timely gate information, including flight arrivals, departures, and general inquiries.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Assist passengers with special needs, resolve customer concerns, and ensure the highest level of customer service.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Maintain in-depth knowledge of policies and procedures related to unaccompanied minors, law enforcement officers, hazardous materials (HAZMAT), and other regulatory requirements.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Communicate clearly and accurately with passengers, coworkers, flight crews, and vendors to ensure operational efficiency.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Always maintain the safety and security of the ramp area, adhering to all applicable safety procedures and airline policies.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Monitor passenger safety during boarding and deplaning, providing assistance in a friendly and professional manner.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Marshal aircraft on the ramp, directing, assisting, and parking all arriving, departing, and towed aircraft.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Observe safe ground-handling procedures, conduct routine ground service equipment (GSE) checks, and report any equipment issues.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Perform duties of a Ground Security Coordinator (GSC) in compliance with the Company’s security program.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Handle customer baggage and Company materials with care; responsibilities include frequent lifting, loading/unloading, sorting, and transferring baggage and cargo.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Service aircraft as needed, including lavatory servicing, potable water refills, window washing, de-icing, and commissary stocking.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Assist in ramp set-up and ensure proper storage of equipment and baggage.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Perform additional duties as assigned by station leadership or Company management.</span></span></span></li>\n</ul>\n\n<div style=\"text-align:center\">\n<hr /></div>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:Arial,sans-serif\">Working Environment / Physical Requirements</span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Frequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Regularly handle, lift, load, unload, and transport items weighing up to 75 pounds, with or without reasonable accommodation.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Ability to stand, walk, and work on your feet for extended periods of time (up to 8 hours per shift).</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Must be able to work in a variety of environmental conditions, including exposure to extreme weather conditions (heat, cold, rain, snow) and loud noise levels.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Capable of safely operating ground service equipment (GSE) and performing physical tasks associated with ramp operations.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:Arial,sans-serif\">Must be able to ascend/descend stairs frequently.</span></span></span></li>\n</ul>\n",
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At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.\\n\\n\\n\\n\\nFull-Time Employee Benefits & Compensation Overview\\n\\nAs a full-time employee of Contour, you are eligible for the following benefits and programs:\\n\\nInsurance\\n\\n\\n\\tHealth, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)\\n\\n\\n401(k) Savings Plan\\n\\n\\n\\tEligibility begins the first day of the month following your hire date.\\n\\tThe Company offers a matching contribution up to 6% of your eligible compensation.\\n\\tEnrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.\\n\\n\\nPaid Sick Leave\\n\\n\\n\\tAccrual of up to 56 hours of paid sick leave per year.\\n\\tUnused sick leave rolls over annually until your sick bank reaches 480 hours.\\n\\n\\nVested Vacation Hours\\n\\n\\n\\tEligible to receive vacation hours on January 1st following your hire date.\\n\\tThese hours will be vested and available for use in accordance with Company policies.\\n\\n\\nNon-Revenue/Space Available (NRSA) Travel Privileges\\n\\n\\n\\tNRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.\\n\\n\\nLeaves of Absence\\n\\n\\n\\tEligible for various types of leave, including:\\n\\n\\t\\n\\t\\tMedical Leave\\n\\t\\tNon-Medical Family Care Leave\\n\\t\\tMaternity and Paternity Leave\\n\\t\\tPersonal Leave\\n\\t\\n\\t\\n\\tDetailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.\\n\\n\\n\\n\\n\\nCompensation Details\\n\\n\\n\\tThe starting hourly rate for this position is $22.00. Based on your performance, you are eligible to receive a step increase of $1.00 each year based on your pay anniversary date until you reach $25.00. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year.\\n\\tWhen you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour's observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.\\n\\tWhen you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.\\n\\n\\n\\n\\n\\nEqual Employment Opportunity\\n\\nContour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.\\n\\n\\n\\n\\nAccommodations\\n\\nContour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at [email protected].\\n\\n\\n\\n\\nJoin Our Growing Team\\n\\nOur rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.\\n\\n\\n\\n\\nSummary of Essential Duties\\n\\nThe Cross-Utilized Airport Agent plays a key role in delivering Contour's commitment to exceptional customer service. 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responsibilities include frequent lifting, loading/unloading, sorting, and transferring baggage and cargo.\\n\\tService aircraft as needed, including lavatory servicing, potable water refills, window washing, de-icing, and commissary stocking.\\n\\tAssist in ramp set-up and ensure proper storage of equipment and baggage.\\n\\tPerform additional duties as assigned by station leadership or Company management.\\n\\n\\n\\n\\n\\nWorking Environment / Physical Requirements\\n\\n\\n\\tFrequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments.\\n\\tRegularly handle, lift, load, unload, and transport items weighing up to 75 pounds, with or without reasonable accommodation.\\n\\tAbility to stand, walk, and work on your feet for extended periods of time (up to 8 hours per shift).\\n\\tMust be able to work in a variety of environmental conditions, including exposure to extreme weather conditions (heat, cold, rain, snow) and loud noise levels.\\n\\tCapable of safely operating ground service equipment (GSE) and performing physical tasks associated with ramp operations.\\n\\tMust be able to ascend/descend stairs frequently.\\n\\nQualifications\\n\\tMust be at least 18 years of age.\\n\\tA minimum of nine (9) months of prior airline or aviation industry experience is preferred.\\n\\tMust be legally authorized to work in the United States and able to travel in and out of the country without restrictions.\\n\\tPossess a valid driver’s license with a good driving record.\\n\\tAbility to read, write, speak, and understand English fluently; proficiency in Spanish is a plus but not required.\\n\\tHigh school diploma or GED certification preferred.\\n\\tBasic proficiency with Microsoft Office Suite products, including Office 365, Excel, Outlook, and Word; familiarity with similar software applications is also required.\\n\\tAbility to type a minimum of 30 words per minute.\\n\\tPossess polished and professional interpersonal skills with a positive, customer-focused attitude.\\n\\tStrong leadership, organizational, and time management skills.\\n\\tAbility to effectively interact with a variety of personalities while maintaining a high level of professionalism.\\n\\tSkilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment.\\n\\tAbility to handle interruptions and changing priorities with flexibility and a strong attention to detail.\\n\\tSelf-motivated with the ability to motivate others.\\n\\tAbility to work independently and collaboratively as part of a team-oriented environment.\\n\\tExcellent written and verbal communication skills, delivered with professionalism and tact.\\n\\tMust pass a DOT-required pre-employment drug screening and be willing to submit to and pass FAA and Company-mandated random drug and alcohol testing.\\n\\tAbility to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA.\\n\\tAbility to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate.\\n\\tMust adhere to all safety regulations and work in a professional manner, complying with OSHA, EPA, state, and federal regulatory requirements.\\n\\n\\nDisclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.\\n\",\"responsibilities\":\"Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.\\n\\n\\n\\n\\nFull-Time Employee Benefits & Compensation Overview\\n\\nAs a full-time employee of Contour, you are eligible for the following benefits and programs:\\n\\nInsurance\\n\\n\\n\\tHealth, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)\\n\\n\\n401(k) Savings Plan\\n\\n\\n\\tEligibility begins the first day of the month following your hire date.\\n\\tThe Company offers a matching contribution up to 6% of your eligible compensation.\\n\\tEnrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.\\n\\n\\nPaid Sick Leave\\n\\n\\n\\tAccrual of up to 56 hours of paid sick leave per year.\\n\\tUnused sick leave rolls over annually until your sick bank reaches 480 hours.\\n\\n\\nVested Vacation Hours\\n\\n\\n\\tEligible to receive vacation hours on January 1st following your hire date.\\n\\tThese hours will be vested and available for use in accordance with Company policies.\\n\\n\\nNon-Revenue/Space Available (NRSA) Travel Privileges\\n\\n\\n\\tNRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.\\n\\n\\nLeaves of Absence\\n\\n\\n\\tEligible for various types of leave, including:\\n\\n\\t\\n\\t\\tMedical Leave\\n\\t\\tNon-Medical Family Care Leave\\n\\t\\tMaternity and Paternity Leave\\n\\t\\tPersonal Leave\\n\\t\\n\\t\\n\\tDetailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.\\n\\n\\n\\n\\n\\nCompensation Details\\n\\n\\n\\tThe starting hourly rate for this position is $22.00. Based on your performance, you are eligible to receive a step increase of $1.00 each year based on your pay anniversary date until you reach $25.00. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year.\\n\\tWhen you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour's observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.\\n\\tWhen you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.\\n\\n\\n\\n\\n\\nEqual Employment Opportunity\\n\\nContour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.\\n\\n\\n\\n\\nAccommodations\\n\\nContour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at [email protected].\\n\\n\\n\\n\\nJoin Our Growing Team\\n\\nOur rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.\\n\\n\\n\\n\\nSummary of Essential Duties\\n\\nThe Cross-Utilized Airport Agent plays a key role in delivering Contour's commitment to exceptional customer service. This position is responsible for performing a variety of functions at local or regional airports, including ticket counter, gate, and ramp operations.\\n\\nAgents will be fully trained to execute tasks associated with both customer-facing and aircraft servicing responsibilities, requiring work in both indoor and outdoor environments.\\n\\nCross-Utilized Agents are expected to display professionalism, flexibility, and teamwork, ensuring a safe, efficient, and customer-focused airport operation.\\n\\n\\n\\n\\nKey Responsibilities\\n\\n\\n\\tGreet and assist all customers in a prompt, friendly, and courteous manner, ensuring a positive travel experience.\\n\\tProvide check-in assistance, handle ticketing changes, re-book itineraries, and process special service requests.\\n\\tCheck and accept passenger baggage, ensuring compliance with airline policies and safety regulations.\\n\\tBoard and deplane flights, escort passengers to and from aircraft as needed, including assisting unaccompanied minors, pushing wheelchairs, and providing support to passengers with special needs.\\n\\tProvide accurate and timely gate information, including flight arrivals, departures, and general inquiries.\\n\\tAssist passengers with special needs, resolve customer concerns, and ensure the highest level of customer service.\\n\\tMaintain in-depth knowledge of policies and procedures related to unaccompanied minors, law enforcement officers, hazardous materials (HAZMAT), and other regulatory requirements.\\n\\tCommunicate clearly and accurately with passengers, coworkers, flight crews, and vendors to ensure operational efficiency.\\n\\tAlways maintain the safety and security of the ramp area, adhering to all applicable safety procedures and airline policies.\\n\\tMonitor passenger safety during boarding and deplaning, providing assistance in a friendly and professional manner.\\n\\tMarshal aircraft on the ramp, directing, assisting, and parking all arriving, departing, and towed aircraft.\\n\\tObserve safe ground-handling procedures, conduct routine ground service equipment (GSE) checks, and report any equipment issues.\\n\\tPerform duties of a Ground Security Coordinator (GSC) in compliance with the Company’s security program.\\n\\tHandle customer baggage and Company materials with care; responsibilities include frequent lifting, loading/unloading, sorting, and transferring baggage and cargo.\\n\\tService aircraft as needed, including lavatory servicing, potable water refills, window washing, de-icing, and commissary stocking.\\n\\tAssist in ramp set-up and ensure proper storage of equipment and baggage.\\n\\tPerform additional duties as assigned by station leadership or Company management.\\n\\n\\n\\n\\n\\nWorking Environment / Physical Requirements\\n\\n\\n\\tFrequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments.\\n\\tRegularly handle, lift, load, unload, and transport items weighing up to 75 pounds, with or without reasonable accommodation.\\n\\tAbility to stand, walk, and work on your feet for extended periods of time (up to 8 hours per shift).\\n\\tMust be able to work in a variety of environmental conditions, including exposure to extreme weather conditions (heat, cold, rain, snow) and loud noise levels.\\n\\tCapable of safely operating ground service equipment (GSE) and performing physical tasks associated with ramp operations.\\n\\tMust be able to ascend/descend stairs frequently.\\n\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"CORPORATE FLIGHT MANAGEMENT INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=4E8FCB0F31AC88147F0DB7B85238B354\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1 Saarinen Cir\",\"addressLocality\":\"Dulles\",\"addressRegion\":\"VA\",\"postalCode\":20166,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\n\\tMust be at least 18 years of age.\\n\\tA minimum of nine (9) months of prior airline or aviation industry experience is preferred.\\n\\tMust be legally authorized to work in the United States and able to travel in and out of the country without restrictions.\\n\\tPossess a valid driver’s license with a good driving record.\\n\\tAbility to read, write, speak, and understand English fluently; proficiency in Spanish is a plus but not required.\\n\\tHigh school diploma or GED certification preferred.\\n\\tBasic proficiency with Microsoft Office Suite products, including Office 365, Excel, Outlook, and Word; familiarity with similar software applications is also required.\\n\\tAbility to type a minimum of 30 words per minute.\\n\\tPossess polished and professional interpersonal skills with a positive, customer-focused attitude.\\n\\tStrong leadership, organizational, and time management skills.\\n\\tAbility to effectively interact with a variety of personalities while maintaining a high level of professionalism.\\n\\tSkilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment.\\n\\tAbility to handle interruptions and changing priorities with flexibility and a strong attention to detail.\\n\\tSelf-motivated with the ability to motivate others.\\n\\tAbility to work independently and collaboratively as part of a team-oriented environment.\\n\\tExcellent written and verbal communication skills, delivered with professionalism and tact.\\n\\tMust pass a DOT-required pre-employment drug screening and be willing to submit to and pass FAA and Company-mandated random drug and alcohol testing.\\n\\tAbility to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA.\\n\\tAbility to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate.\\n\\tMust adhere to all safety regulations and work in a professional manner, complying with OSHA, EPA, state, and federal regulatory requirements.\\n\\n\\nDisclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.\\n\",\"experienceRequirements\":\"\\n\\tMust be at least 18 years of age.\\n\\tA minimum of nine (9) months of prior airline or aviation industry experience is preferred.\\n\\tMust be legally authorized to work in the United States and able to travel in and out of the country without restrictions.\\n\\tPossess a valid driver’s license with a good driving record.\\n\\tAbility to read, write, speak, and understand English fluently; proficiency in Spanish is a plus but not required.\\n\\tHigh school diploma or GED certification preferred.\\n\\tBasic proficiency with Microsoft Office Suite products, including Office 365, Excel, Outlook, and Word; familiarity with similar software applications is also required.\\n\\tAbility to type a minimum of 30 words per minute.\\n\\tPossess polished and professional interpersonal skills with a positive, customer-focused attitude.\\n\\tStrong leadership, organizational, and time management skills.\\n\\tAbility to effectively interact with a variety of personalities while maintaining a high level of professionalism.\\n\\tSkilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment.\\n\\tAbility to handle interruptions and changing priorities with flexibility and a strong attention to detail.\\n\\tSelf-motivated with the ability to motivate others.\\n\\tAbility to work independently and collaboratively as part of a team-oriented environment.\\n\\tExcellent written and verbal communication skills, delivered with professionalism and tact.\\n\\tMust pass a DOT-required pre-employment drug screening and be willing to submit to and pass FAA and Company-mandated random drug and alcohol testing.\\n\\tAbility to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA.\\n\\tAbility to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate.\\n\\tMust adhere to all safety regulations and work in a professional manner, complying with OSHA, EPA, state, and federal regulatory requirements.\\n\\n\\nDisclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.\\n\",\"industry\":\"Customer Service\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Any\",\"educationRequirements\":\"High School\"}",
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"qualifications": "<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Must be at least 18 years of age.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">A minimum of nine (9) months of prior airline or aviation industry experience is preferred.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Must be legally authorized to work in the United States and able to travel in and out of the country without restrictions.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Possess a valid driver’s license with a good driving record.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Ability to read, write, speak, and understand English fluently; proficiency in Spanish is a plus but not required.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">High school diploma or GED certification preferred.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Basic proficiency with Microsoft Office Suite products, including Office 365, Excel, Outlook, and Word; familiarity with similar software applications is also required.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Ability to type a minimum of 30 words per minute.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Possess polished and professional interpersonal skills with a positive, customer-focused attitude.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Strong leadership, organizational, and time management skills.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Ability to effectively interact with a variety of personalities while maintaining a high level of professionalism.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Skilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Ability to handle interruptions and changing priorities with flexibility and a strong attention to detail.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Self-motivated with the ability to motivate others.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Ability to work independently and collaboratively as part of a team-oriented environment.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Excellent written and verbal communication skills, delivered with professionalism and tact.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Must pass a DOT-required pre-employment drug screening and be willing to submit to and pass FAA and Company-mandated random drug and alcohol testing.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Ability to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:16px\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-family:Arial,sans-serif\">Must adhere to all safety regulations and work in a professional manner, complying with OSHA, EPA, state, and federal regulatory requirements.</span></span></span></li>\n</ul>\n\n<p><em><span style=\"font-family:Aptos,sans-serif\"><em><span style=\"font-family:Arial,sans-serif\">Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.</span></em></span></em></p>\n",
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"date": "2023-05-23T14:18:57.000Z",
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"jobTitle": "Cross-Utilized Airport Agent - Washington Dulles International Airport (FT)",
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"locations": "Contour IAD - Dulles, VA 20166",
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"description": "Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decis...",
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