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Customer Service Representative

Connecttalentsolutionsjobs Teamtailor Com · Virginia Beach, Virginia 23464, Virginia Beach, United States; Norfolk, Virginia 23513, Norfolk, United States; Newport News, Virginia 23601, Newport News, United States; Orlando, Florida 32789, Winter Garden, United States · Active · Teamtailor

Job facts

Field	Value
Company	Connecttalentsolutionsjobs Teamtailor Com
Title	Customer Service Representative
Normalized title	-
Department / team	-
Location	Virginia Beach, United States
Work model	-
Employment type	-
Salary	-
Status	active
ATS provider	Teamtailor
Posted / first seen	2019-08-13 / 2026-05-31
Changed / last seen	2026-05-31 / 2026-06-06

Related slices

Page	What it contains	Open
Company jobs	Active postings from Connecttalentsolutionsjobs Teamtailor Com.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through Teamtailor.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in Virginia Beach.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	Connecttalentsolutionsjobs Teamtailor Com
Source	06493627-be92-4351-8a1a-bb1c2237177f
ATS provider	Teamtailor

Description

Duties: Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, self-service requests and walk-in request. Provides detailed level answers on Windows & Office applications and provides escalation and routing for complex issues and requests. Maintains ownership of calls throughout the lifecycle of the users request to include following up with end-user and escalation team. Researches customer concerns and find appropriate resolutions. Creates and maintains case management records of daily problems and remedial actions taken, or installation activities. Requirements Experience: Must have a minimum of three (3) years of work experience in a federal government environment providing help desk hardware and software support Bachelor of Computer Science, Information Systems or related field preferred. Five (5) years of equivalent work experience in-lieu of education will be considered. Your skills and experience could be mission critical for our team supporting the Federal Government and commercial clients in their missions to improve responsiveness to their customers. As a member of our diverse team, you’ll gain valuable career-enhancing experience.

Full job record

Job ID	9b2ab3454887be6ff50ec0d883e41cca724ecde5
Org ID	06bd985b-82e0-49c9-a6a8-8b1dbc49520d
Source ID	06493627-be92-4351-8a1a-bb1c2237177f
Board ID	06493627-be92-4351-8a1a-bb1c2237177f
Provider	teamtailor
Provider Job Key	266974
Title	Customer Service Representative
Normalized Title	—
Status	active
Active	yes
Location Text	Virginia Beach, Virginia 23464, Virginia Beach, United States; Norfolk, Virginia 23513, Norfolk, United States; Newport News, Virginia 23601, Newport News, United States; Orlando, Florida 32789, Winter Garden, United States
Department	—
Team	—
Employment Type	—
Workplace Type	—
Remote Policy	—
Country	United States
Region	—
City	Virginia Beach
Salary Raw	Duties: Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, self-service requests and walk-in request. Provides detailed level answers on Windows & Office applications and provides escalation and routing for complex issues and requests. Maintains ownership of calls throughout the lifecycle of the users request to include following up with end-user and escalation team. Researches customer concerns and find appropriate resolutions. Creates and maintains case management records of daily problems and remedial actions taken, or installation activities. Requirements Experience: Must have a minimum of three (3) years of work experience in a federal government environment providing help desk hardware and software support Bachelor of Computer Science, Information Systems or related field preferred. Five (5) years of equivalent work experience in-lieu of education will be considered. Your skills and experience could be mission critical for our team supporting the Federal Government and commercial clients in their missions to improve responsiveness to their customers. As a member of our diverse team, you’ll gain valuable career-enhancing experience.
Salary Min	—
Salary Max	—
Salary Currency	—
Salary Period	day
Source URL	https://connecttalentsolutionsjobs.teamtailor.com/jobs/266974-customer-service-representative
Apply URL	https://connecttalentsolutionsjobs.teamtailor.com/jobs/266974-customer-service-representative
First Seen At	2026-05-31 17:46:03Z
Last Seen At	2026-06-06 18:54:37Z
Last Checked At	2026-06-06 18:54:37Z
Last Changed At	2026-05-31 17:46:03Z
Inactive At	—
Source Posted At	2019-08-13 12:48:52Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=teamtailor/board=connecttalentsolutionsjobs.teamtailor.com/date=2026-06-06/2026-06-06T18-54-36-474Z-31ae6c23698f4efb3042752549d6fc8dfabb37b7d047c5a0956889ddc6b68cbd.json

Event Fields

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  "last_changed_at": "2026-05-31T17:46:03.729Z",
  "active_status": "active"
}

Parsed Structured

{
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    "city": "Virginia Beach",
    "region": null,
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  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T18:54:37.090Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
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      "city": "Virginia Beach",
      "region": null,
      "country": "United States",
      "is_remote": false,
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      "department": null
    },
    "countries": [
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    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

Extensions

{}

Native Structured

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      "raw": "Norfolk, Virginia 23513, Norfolk, United States",
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      "confidence": 0.8,
      "department": null
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    {
      "raw": "Newport News, Virginia 23601, Newport News, United States",
      "city": "Newport News",
      "region": null,
      "country": "United States",
      "is_remote": false,
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    {
      "raw": "Orlando, Florida 32789, Winter Garden, United States",
      "city": "Winter Garden",
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}

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