Care Site Coordinator

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    "description_html": "<p><u><strong>Position Summary:</strong></u></p><p>This position functions as the support for the CHRIS Counseling Center for all consumers and families.</p><p><br></p><p><u><strong>Role and Responsibilities:</strong></u></p><p>The primary duties include but are not limited to the following:</p><ul><li>Provide positive role-modeling to consumers/families.</li><li>Promote self-esteem</li><li>Promote healthy boundaries</li><li>Reinforce socially acceptable behaviors (ex: manners, eating habits, safety)</li><li>Reinforce thoughtful decision-making skills</li><li>Demonstrate customer service.</li><li>Promote positive image of CHRIS 180 programs at all times</li><li>Maintains a pleasant disposition</li><li>Handle a fast-paced work environment</li><li>Work as a contributing and collaborative team member</li><li>Respond to consumer, referral and peer needs in a timely fashion</li><li>Answer telephone calls and emails accordingly</li><li>Respond to requests for information from stakeholders in a timely fashion</li></ul><p><strong>Coordinating Services and Collaboration</strong></p><ul><li>Make necessary referrals to meet consumer's health, well-being, education, mental health,</li><li>and employment needs (i.e., Department of Public Health, Department of Family &amp; Children</li><li>Services, Georgia Department of Labor, employment staffing agencies, local colleges and</li><li>tech schools, etc.)</li><li>Verify and update patient information in Carelogic</li><li>Work as liaison with Utilization Manager</li><li>Collaborate and communicate with other programs in the CHRIS 180 continuum in the</li><li>provision of services to consumers</li><li>Collaborate and consult with other providers and entities in the provision of best care services</li><li>to consumers</li><li>Follow up with referral sources in a timely manner</li><li>Specific services to consumers</li><li>Demonstrate exceptional engagement skills in providing trauma-focused mental health</li><li>treatment to target population</li><li>Ability to answer a multi-phone system. Calls will be answered by the third ring and</li><li>Maintain the voicemail related to CHRIS Counseling Center, updating voicemail outgoing</li><li>messages, checking and relating voicemails, retuning voicemail requests in a timely manner</li><li>(within 1 business day). Voicemail should be checked at the beginning of each shift</li><li>Complete Triage forms with new consumers/referral sources/agencies as they are presented</li><li>and schedule a comprehensive assessment within 3 to 5 business days (36 to72 hours)</li><li>Complete insurance verifications daily</li><li>Schedule initial Behavioral Health Assessment and initial psychiatric evaluation with</li><li>consumer and/or guardian</li><li>Ensure that 48- and 24-hour phone confirmation for appointments are made each day.</li><li>Follow up calls to referral sources, families, consumers, etc.</li><li>Check the BHL web portal daily for any new referrals</li><li>Input new consumers into scheduling system to include insurance information,</li><li>Initiate new consumers into electronic health record</li></ul><p><strong>Practice Requirements</strong></p><ul><li>Adhere to the organization policies and procedures</li><li>Attend and participate in assigned meetings</li><li>Performance and Conduct</li><li>Maintain confidentiality of consumer information</li><li>Maintain appropriate professional boundaries</li><li>Follow the CHRIS 180 Code of Ethics</li><li>Follow mandated reporting requirements of GA Code.</li><li>Follow mandated requirements of accreditation and governing bodies of CHRIS 180&nbsp;</li><li>Support and maintain an environment of emotional and physical safety for consumers, staff</li><li>and other stakeholders at all times.</li><li>Maintain Personal Information and Training</li><li>Attend and participate in staff meetings as scheduled</li><li>Attend and participate in required trainings as scheduled</li><li>Maintain required certifications</li><li>Review, understand, and responsible to program policies</li><li>Provide documents in a timely fashion to Human Resources</li><li>Report changes in status to HR as required by policy</li></ul><p><u><strong>Qualifications/Competencies:</strong></u></p><ul><li>A minimum of a High School Diploma or GED with two years of employment experience.</li><li>Preferred qualifications include bilingual abilities in Spanish in order to assist in catering towards the Hispanic population.</li><li>Organizational skills, excellent attention to detail and the ability to perform multiple tasks</li><li>An understanding of the concepts of childcare &amp; mental health/substance abuse disorders</li><li>Ability to effectively relate to consumers, parents/custodians of all social, economic, ethnic and</li><li>educational backgrounds, with firmness, fairness and concern</li><li>Ability to learn new programs quickly are also necessary for this position</li><li>Ability to work independent as well as part of a team</li><li>Solid decision-making ability as related to the safety and well-being of consumers, families, community and staff</li><li>Be guided by precedent and established policy and procedure in decision-making. This person</li><li>will be required to analyze and react to difficult situations, often while under considerable stress and pressure</li><li>Dependability, emotional stability and physically capable. This position requires some physical</li><li>functions that are essential to satisfactory performance of the outlined job responsibilities, i.e.,</li><li>sitting, standing, walking, driving, speaking, hearing and the ability to physically restrain (when necessary)</li><li>Ability to recognize when assistance and consultation is needed</li><li>Strong communication and interactive skills</li><li>Self-motivated and able to work under demand and deadlines</li><li>Proficient in MS Office</li><li>Flexible as the hours may vary</li><li>Be the backup for all the Front Desk Receptionist throughout the organization when needed</li></ul><p><u><strong>Other:</strong></u></p><ul><li>The ideal candidate will possess the following:</li><li>Technical expertise that allows well informed decisions, usage of available tools and resources</li><li>and training to execute job responsibilities</li><li>Accountable for work being completed accurately and in a timely manner as well as following up as needed.</li><li>Ability to collaborate with other staff to ensure best practices and sound decisions</li><li>Ability to communicate using appropriate tone when corresponding verbally or written (as well as</li><li>proper usage of grammar and spelling)</li><li>Ability to adapt and adjust to course and be open to new ideas</li><li>Ability to manage workload by having a clear understanding of task/project and set realistic</li><li>timelines and goals</li><li>Commitment to our vision and mission should be demonstrated in work. &nbsp;</li></ul><p><u><strong>Total Rewards for working at CHRIS 180:</strong></u></p><ul><li>&nbsp;Competitive Salary</li><li>&nbsp;Competitive 403 (b) benefit defined contribution plan.</li><li>&nbsp;Healthcare insurance options including HMO or PPO</li><li>&nbsp;Dental and vision insurance options</li><li>&nbsp;Short term disability paid by CHRIS 180</li><li>&nbsp;Basic life insurance 1x times your salary</li><li>&nbsp;Employee assistance program</li><li>&nbsp;Flexible spending accounts</li><li>&nbsp;15 paid holidays</li><li>&nbsp;PTO</li><li>&nbsp;Discounted college tuition for select colleges and universities</li></ul><p><u><strong>Schedule:</strong></u></p><p>This is a full-time position and typically works Monday Friday 8:00am 5:00pm but requires flexibility.</p><p><br></p><p><u><strong>Physical Demands:</strong></u></p><p>The physical demands described here are representative of those that must be met by an employee to</p><p>successfully perform the essential functions of this job. Reasonable accommodations may be made to</p><p>enable individuals with disabilities to perform the essential functions. While performing the duties of this</p><p>job, the employee is frequently required to sit, stand and reach with hands and arms. The employee is</p><p>occasionally required to lift and/or move up to 20 pounds.</p>",
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      "datePosted": "2026-04-28T17:53:25-05:00",
      "description": "<p>Description</p><p><u><strong>Position Summary:</strong></u></p><p>This position functions as the support for the CHRIS Counseling Center for all consumers and families.</p><p><br/></p><p><u><strong>Role and Responsibilities:</strong></u></p><p>The primary duties include but are not limited to the following:</p><ul><li>Provide positive role-modeling to consumers/families.</li><li>Promote self-esteem</li><li>Promote healthy boundaries</li><li>Reinforce socially acceptable behaviors (ex: manners, eating habits, safety)</li><li>Reinforce thoughtful decision-making skills</li><li>Demonstrate customer service.</li><li>Promote positive image of CHRIS 180 programs at all times</li><li>Maintains a pleasant disposition</li><li>Handle a fast-paced work environment</li><li>Work as a contributing and collaborative team member</li><li>Respond to consumer, referral and peer needs in a timely fashion</li><li>Answer telephone calls and emails accordingly</li><li>Respond to requests for information from stakeholders in a timely fashion</li></ul><p><strong>Coordinating Services and Collaboration</strong></p><ul><li>Make necessary referrals to meet consumer's health, well-being, education, mental health,</li><li>and employment needs (i.e., Department of Public Health, Department of Family & Children</li><li>Services, Georgia Department of Labor, employment staffing agencies, local colleges and</li><li>tech schools, etc.)</li><li>Verify and update patient information in Carelogic</li><li>Work as liaison with Utilization Manager</li><li>Collaborate and communicate with other programs in the CHRIS 180 continuum in the</li><li>provision of services to consumers</li><li>Collaborate and consult with other providers and entities in the provision of best care services</li><li>to consumers</li><li>Follow up with referral sources in a timely manner</li><li>Specific services to consumers</li><li>Demonstrate exceptional engagement skills in providing trauma-focused mental health</li><li>treatment to target population</li><li>Ability to answer a multi-phone system. Calls will be answered by the third ring and</li><li>Maintain the voicemail related to CHRIS Counseling Center, updating voicemail outgoing</li><li>messages, checking and relating voicemails, retuning voicemail requests in a timely manner</li><li>(within 1 business day). Voicemail should be checked at the beginning of each shift</li><li>Complete Triage forms with new consumers/referral sources/agencies as they are presented</li><li>and schedule a comprehensive assessment within 3 to 5 business days (36 to72 hours)</li><li>Complete insurance verifications daily</li><li>Schedule initial Behavioral Health Assessment and initial psychiatric evaluation with</li><li>consumer and/or guardian</li><li>Ensure that 48- and 24-hour phone confirmation for appointments are made each day.</li><li>Follow up calls to referral sources, families, consumers, etc.</li><li>Check the BHL web portal daily for any new referrals</li><li>Input new consumers into scheduling system to include insurance information,</li><li>Initiate new consumers into electronic health record</li></ul><p><strong>Practice Requirements</strong></p><ul><li>Adhere to the organization policies and procedures</li><li>Attend and participate in assigned meetings</li><li>Performance and Conduct</li><li>Maintain confidentiality of consumer information</li><li>Maintain appropriate professional boundaries</li><li>Follow the CHRIS 180 Code of Ethics</li><li>Follow mandated reporting requirements of GA Code.</li><li>Follow mandated requirements of accreditation and governing bodies of CHRIS 180 </li><li>Support and maintain an environment of emotional and physical safety for consumers, staff</li><li>and other stakeholders at all times.</li><li>Maintain Personal Information and Training</li><li>Attend and participate in staff meetings as scheduled</li><li>Attend and participate in required trainings as scheduled</li><li>Maintain required certifications</li><li>Review, understand, and responsible to program policies</li><li>Provide documents in a timely fashion to Human Resources</li><li>Report changes in status to HR as required by policy</li></ul><p><u><strong>Qualifications/Competencies:</strong></u></p><ul><li>A minimum of a High School Diploma or GED with two years of employment experience.</li><li>Preferred qualifications include bilingual abilities in Spanish in order to assist in catering towards the Hispanic population.</li><li>Organizational skills, excellent attention to detail and the ability to perform multiple tasks</li><li>An understanding of the concepts of childcare & mental health/substance abuse disorders</li><li>Ability to effectively relate to consumers, parents/custodians of all social, economic, ethnic and</li><li>educational backgrounds, with firmness, fairness and concern</li><li>Ability to learn new programs quickly are also necessary for this position</li><li>Ability to work independent as well as part of a team</li><li>Solid decision-making ability as related to the safety and well-being of consumers, families, community and staff</li><li>Be guided by precedent and established policy and procedure in decision-making. This person</li><li>will be required to analyze and react to difficult situations, often while under considerable stress and pressure</li><li>Dependability, emotional stability and physically capable. This position requires some physical</li><li>functions that are essential to satisfactory performance of the outlined job responsibilities, i.e.,</li><li>sitting, standing, walking, driving, speaking, hearing and the ability to physically restrain (when necessary)</li><li>Ability to recognize when assistance and consultation is needed</li><li>Strong communication and interactive skills</li><li>Self-motivated and able to work under demand and deadlines</li><li>Proficient in MS Office</li><li>Flexible as the hours may vary</li><li>Be the backup for all the Front Desk Receptionist throughout the organization when needed</li></ul><p><u><strong>Other:</strong></u></p><ul><li>The ideal candidate will possess the following:</li><li>Technical expertise that allows well informed decisions, usage of available tools and resources</li><li>and training to execute job responsibilities</li><li>Accountable for work being completed accurately and in a timely manner as well as following up as needed.</li><li>Ability to collaborate with other staff to ensure best practices and sound decisions</li><li>Ability to communicate using appropriate tone when corresponding verbally or written (as well as</li><li>proper usage of grammar and spelling)</li><li>Ability to adapt and adjust to course and be open to new ideas</li><li>Ability to manage workload by having a clear understanding of task/project and set realistic</li><li>timelines and goals</li><li>Commitment to our vision and mission should be demonstrated in work.  </li></ul><p><u><strong>Total Rewards for working at CHRIS 180:</strong></u></p><ul><li> Competitive Salary</li><li> Competitive 403 (b) benefit defined contribution plan.</li><li> Healthcare insurance options including HMO or PPO</li><li> Dental and vision insurance options</li><li> Short term disability paid by CHRIS 180</li><li> Basic life insurance 1x times your salary</li><li> Employee assistance program</li><li> Flexible spending accounts</li><li> 15 paid holidays</li><li> PTO</li><li> Discounted college tuition for select colleges and universities</li></ul><p><u><strong>Schedule:</strong></u></p><p>This is a full-time position and typically works Monday Friday 8:00am 5:00pm but requires flexibility.</p><p><br/></p><p><u><strong>Physical Demands:</strong></u></p><p>The physical demands described here are representative of those that must be met by an employee to</p><p>successfully perform the essential functions of this job. Reasonable accommodations may be made to</p><p>enable individuals with disabilities to perform the essential functions. While performing the duties of this</p><p>job, the employee is frequently required to sit, stand and reach with hands and arms. The employee is</p><p>occasionally required to lift and/or move up to 20 pounds.</p>",
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